Rooms and experiences

Elevate your stay
a woman standing in a hotel lobby

The Level

An experience designed for travellers seeking greater refinement and a more personalised stay. The Level promises unforgettable memories and premium amenities. Pamper yourself in an oasis of attention and services adapted to your personal taste and preferences, and explore all the charms of Santiago de Cuba with even greater exclusivity.

Rooms available: 7

a room with a bed and a desk

Classic Room

  • City view
  • 2 double beds
  • 236.81 ft²

Equipped to ensure peaceful rest, it provides a hall, bedroom and bathroom. Precious wood furnishings and understated decoration accentuate its elegant style. It provides room service and a minibar as options with an extra charge.

a room with a bed and chairs
The Level

The Level Room

  • City view
  • 2 double beds
  • 236.81 ft²

With large windows and located on the higher floors, this room guarantees you will fall in love with the panoramic views of the city and the mountains. You will feel entirely at home thanks to the warm decoration and practical facilities, as well as all the exclusive The Level services.

a room with a bed and chairs

Junior Suite

  • Mountain view
  • King-size bed
  • 269.1 ft²

Ideal for honeymoons, it provides a hall, a bedroom with a king-size bed, lounge, bathroom with whirlpool and extra restroom. The decoration creates a romantic atmosphere, enhanced by incredible views of the mountains and the city.

a room with a bed and chairs
The Level

The Level Junior Suite

  • Mountain view
  • King-size bed
  • 269.1 ft²

Be inspired by the magnificent views of the city and Sierra Maestra from the junior suites located in the corners of the hotel building. The king-size bed and bathroom with a whirlpool are ideal for relaxing, together with all The Level services to add an extra touch of exclusivity.

a room with a bed and a desk
The Level

The Level Grand Suite

  • City view
  • King-size bed
  • 505.91 ft²

This select ambience includes an entrance hall, lounge, bedroom and two bathrooms (one with a whirlpool). It also features all the exceptional The Level services We will pamper you with details such as an exquisite Santiago de Cuba rum, late check-out and a courtesy cocktail at the Bello Bar viewpoint.

a bedroom with a large bed and a television
The Level

Presidencial Suite The Level

  • Mountain view
  • King-size bed
  • 1022.58 ft²

Add even more elegance to your trip to Santiago de Cuba by choosing this suite for adults only that offers maximum privacy, comfort and elegance. It also provides all the exclusive The Level services, as well as access to all The level facilities in the other hotel areas.

a living room with a spiral staircase and a couch
The Level

The Level Master Suite

  • City view
  • King-size bed
  • 505.91 ft²

Treat yourself to a superior stay in this exclusive suite for adults, comprising a lounge, bedroom and two bathrooms (one with a whirlpool). We also add in a free sauna in the gym, a private transfer to the airport if you stay more than 3 days, and exclusive The Level services.

Discover our brands

  • luxury
  • premium
  • essential