Let yourself be carried away by a world of distinction and exclusive amenities

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Enjoy this private space on the highest floors of the hotel, with private areas and additional facilities in your room. Guests also have priority in all the Meliá Santiago de Cuba services and personalised attentions. Superior amenities, a pillow menu and a concierge are also included among the benefits of The Level, an exclusive hotel within the hotel.

Access to the private Lounge
Assistance in organising excursions and visits
Courtesy meeting room
Free ironing (one garment per stay)
Late check-out
Luggage unpacking and packing service
a pool with a gazebo and palm trees in the background
a swimming pool with umbrellas and chairs
a living room with red couches and a desk
a woman standing in a hotel lobby
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Unique experiences

Personalised check-in and check-out

a waiter serving a guest to a guest

Exclusive areas

a living room with red couches and a desk

Dedicated to you

a woman sitting at a desk
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Other superior rooms

a room with a bed and chairs
The Level

The Level Room

  • City view
  • 2 double beds
  • 22 m²

With large windows and located on the higher floors, this room guarantees you will fall in love with the panoramic views of the city and the mountains. You will feel entirely at home thanks to the warm decoration and practical facilities, as well as all the exclusive The Level services.

a room with a bed and chairs
The Level

The Level Junior Suite

  • Mountain view
  • King-size bed
  • 25 m²

Be inspired by the magnificent views of the city and Sierra Maestra from the junior suites located in the corners of the hotel building. The king-size bed and bathroom with a whirlpool are ideal for relaxing, together with all The Level services to add an extra touch of exclusivity.

a room with a bed and a desk
The Level

The Level Grand Suite

  • City view
  • King-size bed
  • 47 m²

This select ambience includes an entrance hall, lounge, bedroom and two bathrooms (one with a whirlpool). It also features all the exceptional The Level services We will pamper you with details such as an exquisite Santiago de Cuba rum, late check-out and a courtesy cocktail at the Bello Bar viewpoint.

a bedroom with a large bed and a television
The Level

The Level Presidential Suite

  • Mountain view
  • King-size bed
  • 95 m²

Add even more elegance to your trip to Santiago de Cuba by choosing this suite for adults only that offers maximum privacy, comfort and elegance. It also provides all the exclusive The Level services, as well as access to all The level facilities in other hotel areas.

a living room with a spiral staircase and a couch
The Level

The Level Master Suite

  • City view
  • King-size bed
  • 47 m²

Treat yourself to a superior stay in this exclusive suite for adults, comprising a lounge, bedroom and two bathrooms (one with a whirlpool). We also add in a free sauna in the gym, a private transfer to the airport if you stay more than 3 days, and exclusive The Level services.

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