The Level

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Enjoy this private space on the highest floors of the hotel, with private areas and additional facilities in your room. Guests also have priority in all the Meliá Santiago de Cuba services and personalised attentions. Superior amenities, a pillow menu and a concierge are also included among the benefits of The Level, an exclusive hotel within the hotel.

Access to the private Lounge
Assistance in organising excursions and visits
Courtesy meeting room
Free ironing (one garment per stay)
Late check-out
Luggage unpacking and packing service
a pool with a gazebo and palm trees in the background
a swimming pool with umbrellas and chairs
a living room with red couches and a desk
a woman standing in a hotel lobby
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Unique experiences

Personalised check-in and check-out

a waiter serving a guest to a guest

Exclusive areas

a living room with red couches and a desk

Dedicated to you

a woman sitting at a desk
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Other superior rooms

a bedroom with a large bed and a television
The Level

Presidencial Suite The Level

  • Mountain view
  • King-size bed
  • 95 m²

Add even more elegance to your trip to Santiago de Cuba by choosing this suite for adults only that offers maximum privacy, comfort and elegance. It also provides all the exclusive The Level services, as well as access to all The level facilities in the other hotel areas.

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