Meliá Koh Samui

“We have just completed a 5-night stay at Meliá Koh Samui, and overall we had a wonderful vacation. As a family (father with two teenage sons), we truly enjoyed every moment. We stayed in a The Level Pool Access Room, and this was definitely one of the highlights of our trip. Being able to step directly from the terrace into the pool was fantastic. My advice is to ask for a room away from the water slide, as it can be noisy during the day. Also, the room location matters—some rooms open onto much wider sections of the lagoon than others. The room itself is simple but comfortable, with an excellent mattress and a huge bed. Some of the outdoor furniture shows its age, but it certainly didn’t affect our enjoyment. The hotel’s greatest strengths are its two beautiful swimming pools and the beachfront. We spent hours there every day, and there were always plenty of available sunbeds. The beach also has jet ski rentals and several local restaurants that are much cheaper than the hotel’s restaurants. Breakfast was good, and upgrading to The Level Lounge was definitely worthwhile. The quieter atmosphere and air-conditioned lounge made a big difference. Service was good, but not exceptional. Compared to other hotels we’ve visited in Thailand, it didn’t particularly stand out. We even had one occasion where we requested fresh towels before leaving the room, but the request was forgotten. A special thank you goes to Yulia from The Level Lounge, who welcomed us every morning with a genuine smile and outstanding kindness. She truly made our stay even more enjoyable. The hotel is about a 10-minute taxi ride from both Fisherman’s Village and Chaweng (around 350 THB), which was perfectly fine for us. There are also restaurants, a 7-Eleven, and massage shops within walking distance. Two suggestions for improvement: • The Level arrival experience: Guests checking in at The Level are taken by buggy to the lounge. Unfortunately, our route passed the hotel’s garbage collection area, which wasn’t the best first impression. Simply using the other side of the property would create a much better arrival experience. • Lagoon Pool maintenance: Leaves constantly fall into the lagoon pool. Although the staff clean it every morning, adding another quick cleaning round in the afternoon would help keep it looking perfect throughout the day. Overall, this is a great resort, especially for families with children. It may be less suitable for couples looking for a romantic luxury escape, but for families it offers an enjoyable and relaxing holiday. We would happily return.”