La Palma, 스페인

Meliá La Palma

The Level

a pool with a palm tree overlooking the ocean

화산 토양과 바다 사이의 숭고한 일몰

바나나 농장에 둘러싸인 라 팔마의 이 호텔은 푸에르토 나오스 해변 바로 옆, 타사코르테 마리나 근처에 위치해 있습니다. 현대적인 객실 대부분은 대서양 전망을 자랑하며, The Level은 특별한 공간과 서비스 이용으로 경험을 더욱 풍부하게 해드립니다. 뷔페 또는 단품 요리 레스토랑에서 이슬라 보니타의 맛있는 요리를 맛보세요.

변화를 주는 자연과 별이 빛나는 밤하늘 아래 마법 같은 밤으로 가득한 날들. 멜리아 라 팔마에서는 1949년 화산 용암 흐름을 따라 만들어진 수영장에서 시원함을 느끼거나, 개인 천문대에서 별을 관측할 수 있습니다(이용 가능 여부 확인). 산타 크루즈, 칼데라 데 타부리엔테, 로스 틸로스 또는 푸엔칼리엔테의 소금 평원과 등대를 방문하여 이 카나리 제도 생물권 보전지역의 아름다움을 발견해 보세요.

문의

melia.la.palma@melia.com

+34 922 40 80 00

체크인 15:00

체크아웃 12:00

주소

푸에르토 나오스

La Palma

지도 표시

0,1 km 시작 해변

10 km 시작 시내 중심가

42 km 시작 공항

여행자 평점

4.1/5

(리뷰 1873개)

숙박

모든 객실 보기

a room with a bed and chairs and a table with a view of the ocean

Let yourself be carried away by a world of distinction and exclusive amenities

Enhance your stay at the highest level with The Level. Make your trip to La Palma an exceptional experience, full of premium services, personalized attention and access to exclusive areas.

The Level 서비스 알아보기

갤러리 보기

a beach with a body of water and buildings

갤러리 보기

주요 서비스

a room with exercise bikes and exercise equipment

An active escape

Stay active during your stay at Meliá La Palma in our 24-hour gym. With state-of-the-art equipment and wellness activities such as yoga, fit-balance or stretching, this modern and peaceful space allows you to continue your daily routine while connecting with your environment as you reinvigorate both mind and body.

Car Park

Meliá La Palma has a comfortable and safe private parking space to ensure a hassle-free stay from the moment you arrive. You’ll always have easy access to your vehicle so that you can explore the island at your own pace. This service is limited and has an extra cost.

All Inclusive

올 인클루시브로 휴가를 보내는 경험을 해보세요: 모사코 뷔페 레스토랑에서의 아침, 점심, 저녁 식사, 케이프 나오 풀 바에서의 스낵, 그리고 바에서의 음료까지. 오직 즐거움에만 집중하시면 됩니다.

서비스와 시설

호텔에서 가장 쾌적하고 편안한 숙박 서비스를 제공하는 다양한 서비스와 시설을 만나보세요.

온수 수영장
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회의실

요리

모든 레스토랑과 바 보기

Mosaico

You will love the dining options in this buffet restaurant with both local and international cuisine. Every day of your holiday on the Canary Island you will be surprised by the fresh ingredients and show-cooking station.

a pool with chairs and umbrellas by the ocean

갤러리 보기

Silk Spectre

26. 04. 27.

5/5

“Wir hatten einen rundum gelungenen Urlaub im Meliá La Palma. Besonders hervorzuheben ist der hervorragende Service – auf all unsere Wünsche wurde stets sofort, äußerst freundlich und zuvorkommend reagiert. Das von uns gebuchte Upgrade zu "The Level" hat sich absolut gelohnt: Die inkludierten Extras haben unseren Aufenthalt noch angenehmer gemacht. Sehr positiv fanden wir den separaten Frühstücksbereich mit aufmerksamem Tischservice und einer À-la-carte-Auswahl, ergänzt durch ein umfangreiches Buffet. Auch die exklusive Lounge mit Snacks und Getränken tagsüber war ein echtes Highlight. Die Anlage verfügt über zwei Pools – wir haben den größeren genutzt und waren sehr zufrieden. Die Lage am Rand von Puerto Naos hat uns ebenfalls gut gefallen: Ein kleiner, hübscher und bewachter Strand ist schnell erreichbar und lädt zum Baden im Atlantik ein. Im Ort findet man zudem alle wichtigen Einkaufsmöglichkeiten. Wir waren mit dem Auto unterwegs, was wir für La Palma sehr empfehlen können. Zwar bietet das Hotel kostenpflichtige Parkplätze, allerdings gibt es in der Nähe (ca. 450 Meter entfernt) einen großen, kostenlosen Schotterparkplatz, von dem aus der Hintereingang des Hotels bequem zu Fuß erreichbar ist. Zur Anreise und Abreise konnten wir jeweils zum Beladen des Autos auf den Hof fahren, das war kein Problem. Insgesamt waren wir wirklich sehr glücklich mit unserem Urlaub und bedanken uns herzlich für die tolle Zeit.”

더 많은 리뷰 보기

이 섹션에서는 Meliá La Palma에서의 경험과 관련하여 Google 리뷰에서 수집한 고객 리뷰가 표시됩니다.

Tom Grygorcewicz

26. 04. 27.

5/5

“Amazing service, clean rooms, and the breakfast buffet js massive !!!! And awesome prices too. Couldn’t really ask for more. Mexican restaurant on site for dinner is also super super good. Definitely will be visiting again”

더 많은 리뷰 보기

이 섹션에서는 Meliá La Palma에서의 경험과 관련하여 Google 리뷰에서 수집한 고객 리뷰가 표시됩니다.

Yoga con Paty

26. 04. 25.

5/5

“Hemos disfrutado muchísimo de nuestra estancia en Meliá La Palma. Nos vamos muy agradecidos y con un recuerdo precioso de estos días. Una de las cosas que más nos ha gustado del hotel ha sido la tranquilidad. El ambiente es calmado, agradable y silencioso, perfecto para descansar de verdad. En todo momento hemos tenido esa sensación de paz que tanto se agradece cuando viajas para desconectar. Estuvimos alojados en una habitación The Level, muy cómoda, cuidada y siempre impecable. La limpieza ha sido excelente durante toda la estancia. Además, como clientes Platinum, hemos recibido detalles diarios en la habitación, todos preparados con mucho gusto. También nos emocionó mucho el detalle que tuvieron el último día al saber que estábamos de luna de miel: un regalo pintado por un artista canario. Fue un gesto precioso y muy especial. En cuanto a la gastronomía, nuestra experiencia ha sido muy buena en general. Estuvimos con todo incluido y The Level, y tanto los desayunos como las cenas nos parecieron muy completos. El desayuno de The Level en Cape Nao nos encantó: tranquilo, variado, rico y con una atención estupenda. Las cenas también han estado muy bien. Cada noche había una temática diferente, además de muchas otras opciones, y nos pareció que había mucha variedad, buena calidad y una temperatura correcta en la comida. También cenamos una noche en el restaurante mexicano La Hacienda y salimos encantados: todo estaba muy rico y el trato fue espectacular. Como pequeño punto a mejorar, quizá el almuerzo nos pareció algo más sencillo que el resto de la oferta gastronómica. También es verdad que en los turnos en los que íbamos había bastante menos movimiento en el salón, así que entendemos que la ocupación y la temporada pueden influir. Aun así, creemos que sería un detalle a cuidar un poco más en variedad, temperatura y presentación, para que esté al mismo nivel que los desayunos y las cenas. La piscina nos gustó mucho también. Está climatizada, algo que se agradece, y pudimos bañarnos incluso algunos días con viento. Además, había bastantes zonas de hamacas y espacios tranquilos para descansar. Por la noche, los espectáculos fueron agradables y entretenidos, con alguno que nos gustó especialmente. Nos pareció una forma bonita de cerrar el día sin romper el ambiente relajado del hotel. Pero sin duda, lo que más queremos destacar es el trato del personal. Ha sido excelente en todo momento. Queremos hacer una mención especial a Belén, supervisora de The Level Lounge. Su atención ha sido maravillosa: cercana, amable, siempre con una sonrisa y pendiente de cada detalle. Nos llamaba por nuestro nombre, recordaba nuestra habitación y hacía que todo se sintiera muy personalizado. Además, como creadora de contenido de yoga, le comenté si habría alguna zona tranquila del hotel donde poder grabar, y desde el primer momento me lo puso muy fácil. Incluso al día siguiente se preocuparon por preguntarme si había podido hacerlo bien. Son detalles que parecen pequeños, pero que hacen que te sientas cuidada, escuchada y acompañada. Una profesional de diez. También queremos agradecer el trato de Nerea, en The Level, siempre atenta, agradable y pendiente. Cada vez que pasábamos nos saludaba con una sonrisa y nos preguntaba cómo estábamos o si necesitábamos algo. Da gusto encontrarse con personas así. Y una mención muy especial también para Raquel, en la entrada del comedor. Fue encantadora con nosotros. Nos explicó muchas cosas de La Palma, nos recomendó lugares y hasta nos señaló sitios en un mapa con muchísimo cariño y de forma totalmente desinteresada. Se nota que vive su isla con amor, y eso hace que sus recomendaciones tengan todavía más valor. La Palma es una isla preciosa y el entorno del hotel acompaña muchísimo. Ha sido una estancia muy especial para nosotros. Gracias a todo el equipo de Meliá La Palma por hacer que estos días hayan sido tan bonitos. Sin duda, una experiencia de 5 estrellas (Translated by Google) We thoroughly enjoyed our stay at Meliá La Palma. We leave feeling very grateful and with wonderful memories of these days. One of the things we loved most about the hotel was the tranquility. The atmosphere is calm, pleasant, and quiet, perfect for truly relaxing. We felt that sense of peace that is so appreciated when you travel to disconnect. We stayed in a The Level room, which was very comfortable, well-maintained, and always spotless. The cleanliness was excellent throughout our stay. As Platinum guests, we also received daily thoughtful touches in our room, all prepared with great care. We were also very touched by the thoughtful gesture on our last day when they learned we were on our honeymoon: a gift painted by a Canarian artist. It was a beautiful and very special touch. As for the food, our experience was very good overall. We had the all-inclusive The Level package, and we found both breakfasts and dinners to be very complete. We especially loved The Level breakfast at Cape Nao: relaxed, varied, delicious, and with excellent service. The dinners were also excellent. Each night had a different theme, in addition to many other options, and we found the variety, quality, and food served at the perfect temperature to be very good. We also dined one night at the Mexican restaurant La Hacienda and were delighted: everything was delicious and the service was outstanding. As a minor point for improvement, we found the lunch menu a bit simpler than the rest of the food options. It's also true that during the times we were there, the dining room was much less busy, so we understand that occupancy and the season might have played a role. Even so, we think it's a detail that could be improved in terms of variety, temperature, and presentation, so that it's on par with the breakfasts and dinners. We also really enjoyed the pool. It's heated, which is a welcome feature, and we were able to swim even on some windy days. There were also plenty of sun loungers and quiet areas to relax. In the evenings, the shows were pleasant and entertaining, with one that we particularly enjoyed. We thought it was a lovely way to end the day without disrupting the hotel's relaxed atmosphere. But without a doubt, what we want to highlight most is the staff's service. It was excellent at all times. We want to give a special mention to Belén, supervisor of The Level Lounge. Her service was wonderful: friendly, kind, always smiling, and attentive to every detail. She called us by name, remembered our room number, and made everything feel very personalized. Also, as a yoga content creator, I asked her if there was a quiet area in the hotel where I could film, and from the very beginning, she made it very easy for me. Even the next day, they checked in to see if I had been able to film properly. These are details that seem small, but they make you feel cared for, listened to, and supported. A true professional. We also want to thank Nerea at The Level, who was always attentive, pleasant, and helpful. Every time we passed by, she greeted us with a smile and asked how we were or if we needed anything. It's a pleasure to encounter people like that. And a very special mention for Raquel, at the entrance to the dining room. She was delightful to us. She explained so much about La Palma, recommended places to visit, and even pointed out spots on a map with such kindness and without expecting anything in return. You can tell she loves her island, and that makes her recommendations even more valuable. La Palma is a beautiful island, and the hotel's surroundings are absolutely stunning. It was a very special stay for us. Thank you to the entire Meliá La Palma team for making these days so wonderful. Without a doubt, a 5-star experience.”

David Marcos

26. 04. 25.

5/5

“Hemos pasado una estancia maravillosa en Meliá La Palma y nos vamos con una sensación muy bonita de agradecimiento. Lo primero que destacaríamos es la tranquilidad del hotel. Nos ha sorprendido muchísimo lo calmado que es todo: nada de ruido, un ambiente muy relajado y una sensación de paz constante. Para desconectar, descansar y disfrutar de la isla, nos ha parecido un lugar ideal. Nos alojamos en una habitación The Level, que estuvo muy bien: cómoda, limpia y cuidada. El servicio de limpieza ha sido excelente durante toda la estancia. Además, somos clientes Platinum y hemos recibido atenciones diarias en la habitación, todas con mucho gusto. Al saber que estábamos de luna de miel, tuvieron también un detalle precioso el último día: un regalo pintado por un artista canario. Nos pareció un gesto muy especial y muy cuidado. La comida, en general, nos ha parecido muy buena, como suele ocurrir en los hoteles Meliá. Hemos estado en régimen de todo incluido y con The Level, y tanto el desayuno en la zona exclusiva como las cenas han estado muy bien. El desayuno de The Level en el restaurante Cape Nao ha sido muy completo, tranquilo y con una atención estupenda. Las cenas nos han gustado mucho: cada día había una propuesta temática, además de otras opciones variadas, con muchísima variedad, buena temperatura en la comida y una calidad muy buena. También cenamos una noche en el restaurante mexicano La Hacienda y la experiencia fue muy positiva: todo estaba muy rico y la atención fue espectacular. Por poner un pequeño punto de mejora, quizá el servicio de almuerzo nos pareció algo más limitado en comparación con el resto de la oferta gastronómica del hotel. También es verdad que en los turnos en los que íbamos nosotros, a una hora que normalmente suele ser bastante concurrida, apenas habría unas 10 personas en el salón, así que entendemos que la ocupación y el momento de la temporada pueden influir. Aun así, creemos que sería un punto a cuidar un poco más en cuanto a variedad, temperatura y presentación, para que esté al mismo nivel que los desayunos y las cenas, que nos parecieron mucho más completos. La zona de piscina también nos ha gustado mucho. Está climatizada, algo que se agradece bastante, y nos hemos podido bañar incluso en días con algo de viento. También había muchas zonas de hamacas y espacios para descansar cómodamente. Por la noche, los espectáculos han sido agradables y entretenidos, con algunos especialmente buenos. Es un complemento bonito para terminar el día sin romper esa sensación de calma que tiene el hotel. Pero, por encima de todo, queremos destacar la atención del personal, que ha sido excepcional. En especial, queremos mencionar a Belén, supervisora de The Level Lounge. Su trato ha sido impecable: siempre amable, cercana, con una sonrisa, pendiente de cada detalle, llamándonos por nuestro nombre y ofreciendo una atención absolutamente personalizada. Es de esas profesionales que hacen que la experiencia suba de nivel. También queremos destacar a Nerea, compañera de The Level, siempre atenta, agradable y pendiente. Cada vez que pasábamos levantaba la mirada para saludarnos con una sonrisa, preguntándonos qué tal estábamos y si necesitábamos cualquier cosa. Un trato excelente. Y, por último, una mención muy especial para Raquel, en la entrada del comedor. Ha sido encantadora con nosotros. Nos explicó muchísimas cosas de la isla, nos dio recomendaciones, incluso nos señaló lugares en un mapa de manera totalmente desinteresada. Se nota que vive La Palma con muchísimo amor, y no hay mejor recomendación que la de una persona que conoce y siente su tierra de verdad. Gracias a ella descubrimos la isla con otra mirada. La isla de La Palma es preciosa y el entorno del hotel acompaña muchísimo. Ha sido una estancia muy especial para nosotros, y sin duda nos vamos con un recuerdo precioso. Muchísimas gracias a todo el equipo de Meliá La Palma por hacer que estos días hayan sido tan agradables. Una experiencia de 5 estrellas. (Translated by Google) We had a wonderful stay at Meliá La Palma and left with a very warm feeling of gratitude. The first thing we would highlight is the tranquility of the hotel. We were incredibly surprised by how calm everything was: no noise, a very relaxed atmosphere, and a constant sense of peace. It seemed like the perfect place to disconnect, rest, and enjoy the island. We stayed in a The Level room, which was excellent: comfortable, clean, and well-maintained. The housekeeping service was outstanding throughout our stay. As Platinum guests, we received daily room service, all done with great care. Upon learning that we were on our honeymoon, they also added a lovely touch on our last day: a gift painted by a Canarian artist. We found it a very special and thoughtful gesture. The food, in general, was very good, as is typical of Meliá hotels. We stayed on an all-inclusive basis with The Level room, and both the breakfast in the exclusive area and the dinners were excellent. Breakfast at The Level's Cape Nao restaurant was very complete, peaceful, and the service was excellent. We really enjoyed the dinners: each day there was a themed menu, in addition to other varied options, with a huge selection, the food was served at a good temperature, and the quality was very good. We also dined one night at the Mexican restaurant La Hacienda, and the experience was very positive: everything was delicious, and the service was spectacular. If we had to suggest a small improvement, perhaps the lunch service seemed a bit more limited compared to the rest of the hotel's dining options. It's also true that during the seatings we attended, at a time that is usually quite busy, there were only about 10 people in the dining room, so we understand that occupancy and the time of year might have played a role. Even so, we think it's an area that could be improved in terms of variety, temperature, and presentation, so that it's on par with the breakfasts and dinners, which we found to be much more comprehensive. We also really enjoyed the pool area. It's heated, which is a big plus, and we were able to swim even on slightly windy days. There were also plenty of sun loungers and comfortable spaces to relax. In the evenings, the shows were pleasant and entertaining, with some being particularly good. They were a lovely way to end the day without disrupting the hotel's peaceful atmosphere. But above all, we want to highlight the exceptional service from the staff. In particular, we want to mention Belén, the supervisor of The Level Lounge. Her service was impeccable: always friendly, approachable, with a smile, attentive to every detail, calling us by name, and offering completely personalized attention. She's one of those professionals who elevates the experience. We also want to acknowledge Nerea, a colleague at The Level, who was always attentive, friendly, and helpful. Every time we passed by, she would look up to greet us with a smile, asking how we were and if we needed anything. Excellent service. And finally, a very special mention for Raquel, at the entrance to the dining room. She was absolutely delightful. She explained so much about the island, gave us recommendations, and even pointed out places on a map for us, all without any ulterior motive. It's clear she loves La Palma immensely, and there's no better recommendation than that of someone who truly knows and feels a deep connection to their homeland. Thanks to her, we discovered the island with a fresh perspective. The island of La Palma is beautiful, and the hotel's surroundings are a perfect complement. It was a very special stay for us, and we're definitely leaving with wonderful memories. Many thanks to the entire Meliá La Palma team for making our stay so enjoyable. A 5-star experience.”

Anita H.

26. 04. 23.

3/5

“Gute Lage. Keine Umkleide an Pools. Essen Note 3-. Parken schwierig. Mietwagen wichtig. La Palma ist nichts für Gehbehinderte. Wanderungen oft steil. Oft keine Liegen an vielen Stränden; nur am Hotelstrand gut. Das könnte auf der Insel besser gelöst werden. Sehr ärgerlich. Warum?”

더 많은 리뷰 보기

이 섹션에서는 Meliá La Palma에서의 경험과 관련하여 Google 리뷰에서 수집한 고객 리뷰가 표시됩니다.

평균 평점

4.1/5

리뷰 1873개

주소

푸에르토 나오스

La Palma

문의

+34 922 40 80 00

melia.la.palma@melia.com

체크인 15:00

체크아웃 12:00

거리

0,1 km 시작 해변

10 km 시작 시내 중심가

42 km 시작 공항

호텔 정보

이름: Meliá La Palma

유형: 호텔

세그먼트: 리조트

카테고리: 4

액티비티

a pool with chairs and a glass of wine on the side

A refreshing oasis

Our heated pool rests on the slopes of the 1949 San Juan volcano and practically floats over the Atlantic. Surrounded by lush gardens and the mystical beauty of the volcanic island, invites you to relax, enjoy the gentle sea breeze and admire the sunset or the Las Hoyas Lighthouse.

The Kidsdom

The youngest members of the family have a special place reserved for them at Meliá La Palma, specially designed to ensure unlimited fun, develop their imagination and spark their creativity. The space and activities program made to measure for them allow them to play, learn and experiment during their holidays.

a person standing on a hill overlooking clouds and mountains

La Palma, the Isla Bonita

The island’s name is no accident. We are encouraging you to discover a natural paradise with volcanic beauty accompanied by lush forests and starry skies. Walk trails between mountains and waterfalls, explore virgin beaches and admire the crystal-clear skies. A magical place full of adventure, peace and unforgettable scenery awaits you.

문화 및 정수

Reviving the Blue

Caring for the sea is also caring for us. That’s why Meliá is working with Gravity Wave, experts in collecting and transforming waste from the sea into sustainable products that you can find in the hotel. The partnership has recovered more than 20,000kg of nets and plastic from the Mediterranean, promoting a circular economy and restoring the purest blue water to the ocean.

a group of people standing in front of a net

이벤트

a room with a large black and white floor and chairs

3이벤트 룸

680사람

0m²

Make your event a unique experience with spectacular views of Puerto Naos beach. We provide the perfect setting for your celebration in an idyllic setting. Our team is ready to attend to all your needs and ensure every detail is just perfect, whether it’s a business meeting or a special occasion.

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a swimming pool with a chair and umbrellas

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Meliá La Palma FAQ

4성 호텔입니다.

체크인은 도착일 15:00부터 가능합니다. 체크아웃은 출발일 12:00 이전까지입니다.

이 숙소는 전화(+34 922 40 80 00) 또는 이메일(melia.la.palma@melia.com)로 문의할 수 있습니다.

주소는 푸에르토 나오스, 라팔마, 38769 스페인입니다.

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대표적인 서비스는 다음과 같습니다. 온수 수영장, 야외 수영장, 해변으로 바로 이동 가능, 키즈 클럽, 현장 엔터테인먼트, 장애인이 이용 가능한 객실, 리모델링된 객실, 회의실.

예. 세련되고 고급스러운 Let yourself be carried away by a world of distinction and exclusive amenities 서비스를 이용해 보세요. 우수한 품질과 섬세한 디테일이 보다 특별한 숙박 경험을 만들어줍니다.

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David Marcos

26. 04. 25.

5/5

“Hemos pasado una estancia maravillosa en Meliá La Palma y nos vamos con una sensación muy bonita de agradecimiento. Lo primero que destacaríamos es la tranquilidad del hotel. Nos ha sorprendido muchísimo lo calmado que es todo: nada de ruido, un ambiente muy relajado y una sensación de paz constante. Para desconectar, descansar y disfrutar de la isla, nos ha parecido un lugar ideal. Nos alojamos en una habitación The Level, que estuvo muy bien: cómoda, limpia y cuidada. El servicio de limpieza ha sido excelente durante toda la estancia. Además, somos clientes Platinum y hemos recibido atenciones diarias en la habitación, todas con mucho gusto. Al saber que estábamos de luna de miel, tuvieron también un detalle precioso el último día: un regalo pintado por un artista canario. Nos pareció un gesto muy especial y muy cuidado. La comida, en general, nos ha parecido muy buena, como suele ocurrir en los hoteles Meliá. Hemos estado en régimen de todo incluido y con The Level, y tanto el desayuno en la zona exclusiva como las cenas han estado muy bien. El desayuno de The Level en el restaurante Cape Nao ha sido muy completo, tranquilo y con una atención estupenda. Las cenas nos han gustado mucho: cada día había una propuesta temática, además de otras opciones variadas, con muchísima variedad, buena temperatura en la comida y una calidad muy buena. También cenamos una noche en el restaurante mexicano La Hacienda y la experiencia fue muy positiva: todo estaba muy rico y la atención fue espectacular. Por poner un pequeño punto de mejora, quizá el servicio de almuerzo nos pareció algo más limitado en comparación con el resto de la oferta gastronómica del hotel. También es verdad que en los turnos en los que íbamos nosotros, a una hora que normalmente suele ser bastante concurrida, apenas habría unas 10 personas en el salón, así que entendemos que la ocupación y el momento de la temporada pueden influir. Aun así, creemos que sería un punto a cuidar un poco más en cuanto a variedad, temperatura y presentación, para que esté al mismo nivel que los desayunos y las cenas, que nos parecieron mucho más completos. La zona de piscina también nos ha gustado mucho. Está climatizada, algo que se agradece bastante, y nos hemos podido bañar incluso en días con algo de viento. También había muchas zonas de hamacas y espacios para descansar cómodamente. Por la noche, los espectáculos han sido agradables y entretenidos, con algunos especialmente buenos. Es un complemento bonito para terminar el día sin romper esa sensación de calma que tiene el hotel. Pero, por encima de todo, queremos destacar la atención del personal, que ha sido excepcional. En especial, queremos mencionar a Belén, supervisora de The Level Lounge. Su trato ha sido impecable: siempre amable, cercana, con una sonrisa, pendiente de cada detalle, llamándonos por nuestro nombre y ofreciendo una atención absolutamente personalizada. Es de esas profesionales que hacen que la experiencia suba de nivel. También queremos destacar a Nerea, compañera de The Level, siempre atenta, agradable y pendiente. Cada vez que pasábamos levantaba la mirada para saludarnos con una sonrisa, preguntándonos qué tal estábamos y si necesitábamos cualquier cosa. Un trato excelente. Y, por último, una mención muy especial para Raquel, en la entrada del comedor. Ha sido encantadora con nosotros. Nos explicó muchísimas cosas de la isla, nos dio recomendaciones, incluso nos señaló lugares en un mapa de manera totalmente desinteresada. Se nota que vive La Palma con muchísimo amor, y no hay mejor recomendación que la de una persona que conoce y siente su tierra de verdad. Gracias a ella descubrimos la isla con otra mirada. La isla de La Palma es preciosa y el entorno del hotel acompaña muchísimo. Ha sido una estancia muy especial para nosotros, y sin duda nos vamos con un recuerdo precioso. Muchísimas gracias a todo el equipo de Meliá La Palma por hacer que estos días hayan sido tan agradables. Una experiencia de 5 estrellas. (Translated by Google) We had a wonderful stay at Meliá La Palma and left with a very warm feeling of gratitude. The first thing we would highlight is the tranquility of the hotel. We were incredibly surprised by how calm everything was: no noise, a very relaxed atmosphere, and a constant sense of peace. It seemed like the perfect place to disconnect, rest, and enjoy the island. We stayed in a The Level room, which was excellent: comfortable, clean, and well-maintained. The housekeeping service was outstanding throughout our stay. As Platinum guests, we received daily room service, all done with great care. Upon learning that we were on our honeymoon, they also added a lovely touch on our last day: a gift painted by a Canarian artist. We found it a very special and thoughtful gesture. The food, in general, was very good, as is typical of Meliá hotels. We stayed on an all-inclusive basis with The Level room, and both the breakfast in the exclusive area and the dinners were excellent. Breakfast at The Level's Cape Nao restaurant was very complete, peaceful, and the service was excellent. We really enjoyed the dinners: each day there was a themed menu, in addition to other varied options, with a huge selection, the food was served at a good temperature, and the quality was very good. We also dined one night at the Mexican restaurant La Hacienda, and the experience was very positive: everything was delicious, and the service was spectacular. If we had to suggest a small improvement, perhaps the lunch service seemed a bit more limited compared to the rest of the hotel's dining options. It's also true that during the seatings we attended, at a time that is usually quite busy, there were only about 10 people in the dining room, so we understand that occupancy and the time of year might have played a role. Even so, we think it's an area that could be improved in terms of variety, temperature, and presentation, so that it's on par with the breakfasts and dinners, which we found to be much more comprehensive. We also really enjoyed the pool area. It's heated, which is a big plus, and we were able to swim even on slightly windy days. There were also plenty of sun loungers and comfortable spaces to relax. In the evenings, the shows were pleasant and entertaining, with some being particularly good. They were a lovely way to end the day without disrupting the hotel's peaceful atmosphere. But above all, we want to highlight the exceptional service from the staff. In particular, we want to mention Belén, the supervisor of The Level Lounge. Her service was impeccable: always friendly, approachable, with a smile, attentive to every detail, calling us by name, and offering completely personalized attention. She's one of those professionals who elevates the experience. We also want to acknowledge Nerea, a colleague at The Level, who was always attentive, friendly, and helpful. Every time we passed by, she would look up to greet us with a smile, asking how we were and if we needed anything. Excellent service. And finally, a very special mention for Raquel, at the entrance to the dining room. She was absolutely delightful. She explained so much about the island, gave us recommendations, and even pointed out places on a map for us, all without any ulterior motive. It's clear she loves La Palma immensely, and there's no better recommendation than that of someone who truly knows and feels a deep connection to their homeland. Thanks to her, we discovered the island with a fresh perspective. The island of La Palma is beautiful, and the hotel's surroundings are a perfect complement. It was a very special stay for us, and we're definitely leaving with wonderful memories. Many thanks to the entire Meliá La Palma team for making our stay so enjoyable. A 5-star experience.”