Alcalá. Guía de Isora. Tenerife, Spain

RedLevel at Gran Meliá Palacio de Isora

a pool with umbrellas and chairs in front of a building
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Avenida de los Océanos, 1, Alcalá. Guía de Isora. Tenerife

The epitome of elegance and exclusivity in Tenerife

This charming adults-only (+16) hotel, located at the foot of Mount Teide and lapped by the Atlantic Ocean, offers a refined experience featuring personalised amenities and an exquisite premium service. An oasis of pure magnetism with incredible swimming pools, including the longest infinity pool in Europe, and gardens which blend in perfectly with the natural beauty of Tenerife. With facilities which inspire calm and serenity accompanied by sophisticated and cutting-edge design. Discover this sanctuary of unique services.

a room with a bed and chairs and a table
RedLevel

RedLevel Deluxe

  • Garden view
  • 1 King bed or two single beds
  • 581 平方英尺
Immerse yourself in an everlasting springtime experience in this room featuring a fully equipped private terrace and scenic views. Indulge in the exclusive RedLevel services designed for guests aged 16 and above.
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a room with a bed and chairs and a table
RedLevel

RedLevel Deluxe Ocean Partial

  • Ocean views
  • 1 King bed or two single beds
  • 581 平方英尺
Immerse yourself in a stay with a terrace offering partial views of the Atlantic Ocean. Enjoy the eternal spring of the Canary Islands and the RedLevel benefits from a cosy space in the adult-only (+16) area.
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a bed with a window and a pool outside
RedLevel

RedLevel Deluxe Ocean Partial View with Whirpool

  • Ocean views
  • 1 King bed or two single beds
  • 581 平方英尺
Indulge in pure hedonism on a terrace with partial ocean views and a hydromassage tub. A true pleasure for the five senses within the adults-only (+16) area offered by RedLevel.
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a bed with white sheets and a window overlooking a body of water
RedLevel

RedLevel Junior Suite Ocean Front

  • Sea view
  • 1 King bed or two single beds
  • 688 平方英尺
A select haven where you can wake each day to the majestic sound of the waves. Located in the main resort, this elegant adults-only (+16) room offers magnificent Atlantic views from its balcony.
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a room with a bed and a table and chairs
RedLevel

RedLevel Junior Suite with Large Terrace and Whirpool

  • Garden view
  • 1 King bed or two single beds
  • 1001 平方英尺
Collect unforgettable moments from a large terrace, with privileged views of the RedLevel pool and exclusive gardens. Let yourself be captivated by this delicate stay in the area reserved for adults (+16).
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a balcony with a sink and a palm tree
RedLevel

RedLevel Junior Suite Ocean Front with Whirlpool Bathtub

  • Ocean views
  • King-size bed
  • 581 平方英尺
The sea will greet you every morning in a room with a terrace with a whirlpool bathtub and frontal Atlantic Ocean views. The ideal place to share an exclusive RedLevel experience. For adults only, from age 16. Located in the adults area.
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a room with a couch and a bed
RedLevel

RedLevel Master Suite Ocean View with Bathtub on Terrace

  • Ocean views
  • King-size bed
  • 1194 平方英尺
Comfortable suite with partial ocean views. It also has a deep bathtub, a spacious lounge, a bedroom with a double bed, two bathrooms and amenities by Carner. Immerse yourself in the charms of the Atlantic from a suite decorated in warm colours.
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a pool with a gazebo and a wood door
RedLevel

RedLevel Villa with Private Pool Adults Only

  • Garden view
  • King-size bed
  • 4305 平方英尺
Exclusivity at its finest. Discover this majestic villa with a heated pool and tropical garden. Located in the adults-only area (+16), it offers greater serenity during your holiday in Tenerife.
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a pool with lounge chairs and palm trees

Treat yourself to an immersive experience with the RedLevel luxury service

RedLevel: pure elegance for adults only. The Gran Meliá premium service is an oasis of exclusivity with unique benefits and private where you can rest and relax in peace.

a pool with umbrellas and a building with balconies
a pool with palm trees and a beach and a body of water
a pool with lounge chairs and palm trees
a table with plates and flowers on it and chairs on a deck overlooking a beach
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特色服务

a massage tables with white sheets on it

Spa By Clarins

The perfect combination of massage techniques, highly efficient products designed by Clarins and an unparalleled sensory experience. A sensation of extreme well-being and pleasure for all the senses, with delicate aromas, personalised music, sumptuous textures, tasty herbal teas...

a pool with water jets and trees
Swimming pools

Discover an incredible saltwater infinity pool measuring more than 5000m2, 80 water beds and 2 water rituals at the Gran Meliá Palacio de Isora resort. And guests staying in our RedLevel rooms and suites also have access to two swimming pools reserved for adults only.

a room with exercise equipment
Gym

Equipped with the most modern facilities and attended by qualified staff, work out in our impressive gym. It also offers personal training services, nutritional guidance and customised training programmes (extra charge).

服务和设施

了解各类服务及设施,让您的入住轻松、舒适、愉悦。

Adults only property

Personalized Butler Service

Bali bed
额外费用

Heated pool

Infinity pool

Direct access to the beach

Private beach

Spa treatment
额外费用

Dos Naifes - Atlantic Court

a table set for a dinner with palm trees and a beach in the background
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Entre Cielos

chairs and tables with chairs and a pool overlooking the ocean
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Le Bistrot Provençal

a restaurant with tables and chairs and plants
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1 / 3
a pool with umbrellas and chairs in front of a building
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平均评分
4.6/5
204 条评论

David Navarro

04/07/2026

5/5

El trato increíble, 100x100 recomendable (Translated by Google) The service was amazing, 100% recommended

本版块展示来自 Google Reviews 的住客评价,记录他们在RedLevel at Gran Meliá Palacio de Isora的入住体验。•

Carmen Gómez

04/06/2026

5/5

En este fin de semana, hemos salido con gran satisfacción a todo los niveles pero principalmente, la atención personal ha sido exquisita. Guardamos un grato recuerdo de todo el personal, en especial de los mayordomos: Leonardo y Rubén; de la recepción: Felipe y Mario; del equipo de restauración: Jorge Peñate, Luis González y Jorge. Todos ellos nos atendieron desde el primer momento, con una sonrisa y dedicación. Como si estuviéramos en casa. No podemos dejar de mencionar, la calidad y la elaboración de la comida que disfrutamos en el Restaurante Dos Naifes. Finalmente, el servicio de habitaciones fue muy profesional. 100% recomendable venir a este hotel! (Translated by Google) This past weekend, we left feeling extremely satisfied on all levels, but above all, the personal attention was exquisite. We have fond memories of all the staff, especially the butlers, Leonardo and Rubén; the reception staff, Felipe and Mario; and the restaurant team: Jorge Peñate, Luis González, and Jorge. They all attended to us from the very first moment with a smile and dedication, making us feel right at home. We must also mention the quality and preparation of the food we enjoyed at the Dos Naifes Restaurant. Finally, the room service was very professional. We highly recommend this hotel!

本版块展示来自 Google Reviews 的住客评价,记录他们在RedLevel at Gran Meliá Palacio de Isora的入住体验。•

Jade Brady

04/02/2026

5/5

This is our second time returning to Gran Melia resort and we are already planning our next holiday. From the moment you arrive at Gran Melia the staff go out of their way to make you feel welcome and help you with any queries or concerns you might have. The level of care and hospitality at this resort is the best we have ever experienced. The hotel has something for everyone, endless entertainment for children, adults only sections for quiet and moments away from chaos as well as restaurants with exceptional food. A special thank you to all the staff in the red level for all their help.

本版块展示来自 Google Reviews 的住客评价,记录他们在RedLevel at Gran Meliá Palacio de Isora的入住体验。•

Super séjour dans ce très bel hôtel. Le personnel est très serviable, très gentil et souriant. Je conseille vivement le red level ainsi qu’une chambre avec vue sur mer ou vue partielle sur mer. Si je reviens à Tenerife, ce sera dans cet hôtel

Alain Vu

本版块展示来自 Google Reviews 的住客评价,记录他们在RedLevel at Gran Meliá Palacio de Isora的入住体验。•

Se puede decir la megor experiencia bueno me robaron 10 euros 😞 (Translated by Google) I can say it was the best experience, well, they stole 10 euros from me 😞

Nicolas

本版块展示来自 Google Reviews 的住客评价,记录他们在RedLevel at Gran Meliá Palacio de Isora的入住体验。•
1 / 5

David Navarro

04/07/2026

5/5

El trato increíble, 100x100 recomendable (Translated by Google) The service was amazing, 100% recommended

本版块展示来自 Google Reviews 的住客评价,记录他们在RedLevel at Gran Meliá Palacio de Isora的入住体验。•

Carmen Gómez

04/06/2026

5/5

En este fin de semana, hemos salido con gran satisfacción a todo los niveles pero principalmente, la atención personal ha sido exquisita. Guardamos un grato recuerdo de todo el personal, en especial de los mayordomos: Leonardo y Rubén; de la recepción: Felipe y Mario; del equipo de restauración: Jorge Peñate, Luis González y Jorge. Todos ellos nos atendieron desde el primer momento, con una sonrisa y dedicación. Como si estuviéramos en casa. No podemos dejar de mencionar, la calidad y la elaboración de la comida que disfrutamos en el Restaurante Dos Naifes. Finalmente, el servicio de habitaciones fue muy profesional. 100% recomendable venir a este hotel! (Translated by Google) This past weekend, we left feeling extremely satisfied on all levels, but above all, the personal attention was exquisite. We have fond memories of all the staff, especially the butlers, Leonardo and Rubén; the reception staff, Felipe and Mario; and the restaurant team: Jorge Peñate, Luis González, and Jorge. They all attended to us from the very first moment with a smile and dedication, making us feel right at home. We must also mention the quality and preparation of the food we enjoyed at the Dos Naifes Restaurant. Finally, the room service was very professional. We highly recommend this hotel!

本版块展示来自 Google Reviews 的住客评价,记录他们在RedLevel at Gran Meliá Palacio de Isora的入住体验。•

Jade Brady

04/02/2026

5/5

This is our second time returning to Gran Melia resort and we are already planning our next holiday. From the moment you arrive at Gran Melia the staff go out of their way to make you feel welcome and help you with any queries or concerns you might have. The level of care and hospitality at this resort is the best we have ever experienced. The hotel has something for everyone, endless entertainment for children, adults only sections for quiet and moments away from chaos as well as restaurants with exceptional food. A special thank you to all the staff in the red level for all their help.

本版块展示来自 Google Reviews 的住客评价,记录他们在RedLevel at Gran Meliá Palacio de Isora的入住体验。•

Super séjour dans ce très bel hôtel. Le personnel est très serviable, très gentil et souriant. Je conseille vivement le red level ainsi qu’une chambre avec vue sur mer ou vue partielle sur mer. Si je reviens à Tenerife, ce sera dans cet hôtel

Alain Vu

本版块展示来自 Google Reviews 的住客评价,记录他们在RedLevel at Gran Meliá Palacio de Isora的入住体验。•

Se puede decir la megor experiencia bueno me robaron 10 euros 😞 (Translated by Google) I can say it was the best experience, well, they stole 10 euros from me 😞

Nicolas

本版块展示来自 Google Reviews 的住客评价,记录他们在RedLevel at Gran Meliá Palacio de Isora的入住体验。•

精彩活动

a body of water with buildings and mountains in the background

Exceptional experiences

a tennis court with a fence around it

Sports activities

a table with a drink on it

Unique workshops

a fountain in a courtyard with palm trees

Evening leisure experiences

活动

a room with a table and chairs
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  • 8

    活动厅
  •  
  • 1530

    可容纳人数
  •  
  • 1933

    平方米

Host your events and conferences in this business hotel in Tenerife, with event rooms with abundant natural light and the latest technology. Facilities which include beautiful outdoor spaces which are perfect for any type of professional event or intimate celebration.

1

酒店的官方类别是什么?

这是一家5星级酒店。

2

入住及退房时间节点分别是何时?

入住时间为自抵达日当天 15:00 起。 宾客须于离开日当天 12:00 前办理退房。

3

联系方式什么?

如欲联系酒店,请拨打 +34 922 86 90 00 或发送电子邮件至 gran.melia.palacio.isora@melia.com。

4

酒店地址是什么?

酒店位于Avenida de los Océanos, 1, Tenerife, 38686 Spain。

5

酒店是否提供免费无线网络?

是的,酒店住客可在酒店范围内连接免费无线网络。

6

酒店提供哪些服务?

Adults only property, Personalized Butler Service, Bali bed, Heated pool, Infinity pool, Direct access to the beach, Private beach, Spa treatment

7

其中是否包含某些专属服务?

是的。我们的Audi Experience服务将带给您一系列尊贵特权和美妙享受。卓越的品质和悉心的呵护将成为您收获难忘旅程的有力保证。

8

酒店拥有多少间餐厅和酒吧?

酒店拥有 10 间餐厅和酒吧,可供您随心选择。

9

MeliáRewards 会员可享受哪些礼遇?

我们的会员忠诚计划 MeliáRewards 旨在提供一系列会员专属礼遇和特惠。加入该计划即可尊享:更多礼遇,包括积分、惊喜和折扣;更多选择,通过各种不同的方式赚取及兑换积分;以及更多特权,成为我们关注的焦点。

10

如何确保我获得最优惠的价格?

Meliá 保证为您提供最优惠的价格。因此,如果您在其他地方找到条件相同但价格(日期、房型等)更低的报价,我们将匹配该报价并为您提供最优惠的价格。您只需联系客户服务部,我们将竭诚为您服务。

11

入住RedLevel at Gran Meliá Palacio de Isora的费用是多少?

RedLevel at Gran Meliá Palacio de Isora的房价会根据不同房间类型而有所差异。所选日期、房间类型或其他条件将决定最终房价。选择最适合您的日期,我们将为您显示该酒店的房价费用。

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