Question 1

What is the official category of the accommodation?

Accepted Answer

The accommodation is pending assignment of an official category.

Question 2

What are the time limits for check-in and check-out?

Accepted Answer

Check-in can be made from   on the arrival day. Check-out must be made before   on the departure day.

Question 3

What are the contact details?

Accepted Answer

You can contact this accommodation by calling   or by sending an e-mail to  .

Question 4

What is the address of the accommodation?

Accepted Answer

It is located at  , Madrid, Spain  .

Question 5

Will I have Free Wi-Fi?

Accepted Answer

No, the accommodation does not yet offer this service.

Question 6

What services does the accommodation offer?

Accepted Answer

Question 7

Are there any exclusive services?

Accepted Answer

No, although we are sure that the comfort, service and surroundings will make your stay even more special.

Question 8

How many restaurants and bars are there?

Accepted Answer

The accommodation has a wide range of dining options which you can try in any of its 5 restaurants and bars.

Question 9

What are the benefits of being a MeliáRewards member?

Accepted Answer

MeliáRewards is our loyalty programme, and offers members a range of exclusive benefits and special offers. Belonging means you get more: more value, because you get points, surprises and discounts; more possibilities, because you can earn and redeem your points in thousands of ways; and more time, because you become our top priority.

Question 10

How can I make sure I get the best rate?

Accepted Answer

With Meliá, you will always have the best rate guaranteed. So, if you find an offer with the same conditions at a lower rate (dates, room type, etc.) somewhere else, we will match the offer and give you the best rate. You just need to contact Customer Service, and we will be happy to arrange it for you.

Question 11

How much does it cost to stay at The Level at Meliá Castilla?

Accepted Answer

Rates at The Level at Meliá Castilla can vary depending on the type of stay. The selected dates, room type, or other conditions will determine the final rate. Choose the dates that best suit you, and we will show you the available rates and prices for this hotel.

the lobby café

Services and facilities

At Meliá, we organise your events