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Deluxe Room
- Patio view
- Queen-size bed
- 269 ft²
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Calle de Hermosilla 2, Madrid
See on map
4.6 (1778 reviews)
Exclusivity and elegance in one of the flagships of the Madrid hotel industry
This hotel is inspired by Spanish culture and art thanks to a location near the Prado, the National Archaeological Museum (MAN), the Reina Sofía and the Thyssen Bornemisza. Luxury and Spanish characterize the essence of a unique location surrounded by shops and businesses next to the Paseo de la Castellana and Serrano Street.
Fine Hotels & Resorts
This American Express programme provides exclusive benefits at more than 1,800 properties worldwide, a collection of selected hotels with the highest standards of luxury.
The Leading Hotels of the World
A selection of the most prestigious and luxurious hotels in the world. A select club that requires the highest standards of quality and distinction to achieve the comfort and wellbeing of the client.
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Deluxe Room
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Premier Room
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Supreme Room
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Family Supreme
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Family Grand Supreme
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Supreme Connecting Room
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Supreme Room RedLevel
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Grand Supreme Room with Jacuzzi RedLevel
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Junior Suite RedLevel
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Deluxe Junior Suite RedLevel
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One Bedroom Suite RedLevel
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Two Bedroom Suite RedLevel
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Fenix Penthouse Suite RedLevel
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Master Suite RedLevel
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Master Suite Terrace RedLevel
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Castellana Presidential Suite Redlevel
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Supreme RedLevel Connecting Room
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Two Bedroom Master Suite RedLevel
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Two Bedroom Penthouse Presidential Suite RedLevel
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Royal Suite RedLevel
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A service as exclusive as you are. RedLevel guests can enjoy access to VIP areas and other exclusive perks during their vacation at Madrid. Book RedLevel and prepare for the movie star treatment.
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Put yourself in the hands of our therapists and feel all your tension drift away. You will forget that you are in a European capital, with the Burmese decor, Chinese ornaments and Tibetan artwork adorning this temple of relaxation. Treat yourself to Thai luxury without the jet lag.
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Working out won’t feel like a chore with the latest Technogym equipment and motivating vibe. For those who want to take their workout to the next level.
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Distinction and hospitality come together in an exclusive program for dogs, with no weight limit and allowing up to 2 pets per room. Enjoy it at Hotel Fénix Gran Meliá, our pet-friendly hotel in Madrid. Your pet will enjoy an array of exclusive products, as well as other amenities. To book a stay with your dog, please go to the booking process, choose your room category, rate, and add the extra pet friendly service. See terms and conditions.
Discover a wide selection of services and facilities designed to make your stay effortlessly comfortable and truly enjoyable.
Ecostars®
Ecostars® is the leading global sustainability certification, an innovative platform and AI-powered 360 ESG Management Hub for hotels and hotel chains’ CSR departments.
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Chaveli Palau
04/09/2026
5/5
An excellent stay at Hotel Fénix in Madrid. Probably the most beautiful hotel we have stayed at. The service was impeccable. Especially Santiago, Antonio, and Jean Paul were so attentive, helpful, and always knew our names which was so personable. Also the cleaning staff was so friendly and left our rooms so clean and put together. It was such a lovely honeymoon to stay here and can’t wait to come back to Madrid just to stay here again! Thank you to everyone at the hotel for making it the most perfect stay.
Vanessa
04/05/2026
5/5
Service was top-notch. Ana took great care of us from check-in through checkout, even coordinating housekeeping along the way, and giving us tips to experience the Semana Santa/Holy Week activities. Everyone we encountered was lovely. The location strikes a perfect balance, close enough to walk to the main sights, yet tucked away enough to avoid the crowds. We visited during Semana Santa (Holy Week), when the city was packed and intense, but the hotel remained a calm retreat after we attended the processions and saetas. We just checked out today. When we visit again, we wouldn’t stay anywhere else.
Francois
04/01/2026
5/5
Séjour d'une nuit. Service efficace et impeccable de bout en bout. Chambre confortable et tres bien equipee. Parfaitement dans la qualite d'un Leading Hotel of the World.
El Hotel Fénix Gran Meliá es, sin dudas, un gran hotel. El nivel de servicio es impecable, especialmente en la recepción y en la entrada, donde el trato es cálido y profesional. Quiero destacar particularmente la atención de Israel, Carlos y Jerald, que hacen una verdadera diferencia en la experiencia. Las habitaciones son amplias y cómodas. Durante nuestra estadía estuvimos en dos: una con vistas a calle Hermosillo, un poco oscura pero muy espaciosa, y otra con unas vistas realmente muy lindas a la Plaza de Colón, que suman muchísimo. El desayuno es muy completo y de excelente calidad, y los espacios del bar son muy agradables, ideales para relajarse y disfrutar un buen momento dentro del hotel. Como única crítica, intenté pedir room service durante la madrugada y, sorprendentemente, de gran parte de la carta no había disponibilidad. Resulta un poco difícil entender por qué se ofrece un servicio con opciones que luego no están disponibles. Más allá de eso, fue una muy buena estadía y es un hotel que vale la pena.
Ramon Mansilla
Una experiencia inolvidable, el hotel es una pasada pero lo que realmente destaca es el personal. Todas las personas que nos han atendido han sido un 10/10. Mención especial para Iván del cocktail bar, un chico super profesional además de majísimo. Son trabajadores como él que hace que los clientes vuelvan. Enhorabuena!
Ale Biondi
Chaveli Palau
04/09/2026
5/5
An excellent stay at Hotel Fénix in Madrid. Probably the most beautiful hotel we have stayed at. The service was impeccable. Especially Santiago, Antonio, and Jean Paul were so attentive, helpful, and always knew our names which was so personable. Also the cleaning staff was so friendly and left our rooms so clean and put together. It was such a lovely honeymoon to stay here and can’t wait to come back to Madrid just to stay here again! Thank you to everyone at the hotel for making it the most perfect stay.
Vanessa
04/05/2026
5/5
Service was top-notch. Ana took great care of us from check-in through checkout, even coordinating housekeeping along the way, and giving us tips to experience the Semana Santa/Holy Week activities. Everyone we encountered was lovely. The location strikes a perfect balance, close enough to walk to the main sights, yet tucked away enough to avoid the crowds. We visited during Semana Santa (Holy Week), when the city was packed and intense, but the hotel remained a calm retreat after we attended the processions and saetas. We just checked out today. When we visit again, we wouldn’t stay anywhere else.
Francois
04/01/2026
5/5
Séjour d'une nuit. Service efficace et impeccable de bout en bout. Chambre confortable et tres bien equipee. Parfaitement dans la qualite d'un Leading Hotel of the World.
El Hotel Fénix Gran Meliá es, sin dudas, un gran hotel. El nivel de servicio es impecable, especialmente en la recepción y en la entrada, donde el trato es cálido y profesional. Quiero destacar particularmente la atención de Israel, Carlos y Jerald, que hacen una verdadera diferencia en la experiencia. Las habitaciones son amplias y cómodas. Durante nuestra estadía estuvimos en dos: una con vistas a calle Hermosillo, un poco oscura pero muy espaciosa, y otra con unas vistas realmente muy lindas a la Plaza de Colón, que suman muchísimo. El desayuno es muy completo y de excelente calidad, y los espacios del bar son muy agradables, ideales para relajarse y disfrutar un buen momento dentro del hotel. Como única crítica, intenté pedir room service durante la madrugada y, sorprendentemente, de gran parte de la carta no había disponibilidad. Resulta un poco difícil entender por qué se ofrece un servicio con opciones que luego no están disponibles. Más allá de eso, fue una muy buena estadía y es un hotel que vale la pena.
Ramon Mansilla
Una experiencia inolvidable, el hotel es una pasada pero lo que realmente destaca es el personal. Todas las personas que nos han atendido han sido un 10/10. Mención especial para Iván del cocktail bar, un chico super profesional además de majísimo. Son trabajadores como él que hace que los clientes vuelvan. Enhorabuena!
Ale Biondi
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7
411
6760
At Hotel Fénix Gran Meliá, we love nothing better than hosting an exclusive event where you are the star. Weddings, meetings, conferences, and parties, talk to our events team and we will make it happen. And we haven’t forgotten our youngest party hosts! Your kids’ friends will love the Camp Suite.
It is a 5-star hotel.
Check-in can be made from 15:00 on the arrival day. Check-out must be made before 12:00 on the departure day.
You can contact this accommodation by calling +34 914 31 67 00 or by sending an e-mail to hotel.gmfenix@melia.com.
It is located at Calle de Hermosilla 2, Madrid, 28001 Spain.
Yes, guests staying at the hotel have free Wi-Fi throughout the hotel.
Spa treatment, Wellness centre spa, Fitness Center, Airport hotel transfer, Shuttle service, Parking, Accessible rooms, Adapted rooms
Yes. Enjoy a world of exclusivity and sophistication with our Audi Experience service. Superior quality and exceptional details await you to make your stay even more special.
The accommodation has a wide range of dining options which you can try in any of its 3 restaurants and bars.
MeliáRewards is our loyalty programme, and offers members a range of exclusive benefits and special offers. Belonging means you get more: more value, because you get points, surprises and discounts; more possibilities, because you can earn and redeem your points in thousands of ways; and more time, because you become our top priority.
With Meliá, you will always have the best rate guaranteed. So, if you find an offer with the same conditions at a lower rate (dates, room type, etc.) somewhere else, we will match the offer and give you the best rate. You just need to contact Customer Service, and we will be happy to arrange it for you.
Rates at Hotel Fénix Gran Meliá can vary depending on the type of stay. The selected dates, room type, or other conditions will determine the final rate. Choose the dates that best suit you, and we will show you the available rates and prices for this hotel.
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