Madrid, Spain

Hotel Fénix Gran Meliá

a bedroom with a bed and a desk and chair
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Calle de Hermosilla 2, Madrid

Exclusivity and elegance in one of the flagships of the Madrid hotel industry

This hotel is inspired by Spanish culture and art thanks to a location near the Prado, the National Archaeological Museum (MAN), the Reina Sofía and the Thyssen Bornemisza. Luxury and Spanish characterize the essence of a unique location surrounded by shops and businesses next to the Paseo de la Castellana and Serrano Street.

Fine Hotels & Resorts

This American Express programme provides exclusive benefits at more than 1,800 properties worldwide, a collection of selected hotels with the highest standards of luxury.

The Leading Hotels of the World

A selection of the most prestigious and luxurious hotels in the world. A select club that requires the highest standards of quality and distinction to achieve the comfort and wellbeing of the client.

a bedroom with a white bed and a desk

Deluxe Room

  • Patio view
  • Queen-size bed
  • 269 ft²
This Neoclassical room has everything you need for ultimate relaxation: a queen-size bed, complete soundproofing, 49-inch LED TV and a fully equipped bathroom with complimentary amenities.
a bedroom with a bed and a table and lamp

Premier Room

  • City view
  • 1 double bed or 2 single beds
  • 322 ft²
Recharge your batteries like royalty in this English-style room with a queen-size bed, 49-inch LED TV and complimentary amenities.
a room with a bed and a desk

Supreme Room

  • City view
  • 1 double bed or 2 single beds
  • 355 ft²
Madrid is buzzing, but step into this oasis of calm, close your eyes and you won’t hear a sound. Leave your stress at the door and enjoy a good night’s sleep in your king-size bed.
a bed in a room

Family Supreme

  • Patio view
  • King-size bed
  • 484 ft²
Home from home! Chill out on the sofa-bed in the lounge or stretch out on your king-size bed. This room also has an en-suite bathroom with a bathtub and shower.
a bedroom with a bed and a chair

Family Grand Supreme

  • Patio view
  • King-size bed
  • 538 ft²
Need more space? This is the place! Families can stretch out in this spacious room with a bathtub and shower, and separate lounge with a sofa-bed and TV. Got little ones in tow? We have thought of everything. This room has an auxiliary bathroom with shower and complementary toiletries for delicate skin.

Supreme Connecting Room

  • City view
  • 2 king beds
  • 710 ft²
Discover the pleasure of sharing without sacrificing tranquility in a connecting room that maximizes space and privacy. The canopy bed, designer materials, and spacious bathroom create an ideal atmosphere, inviting rest and enjoyment in good company.
a bedroom with a bed and a desk and chair
RedLevel

Supreme Room RedLevel

  • City view
  • 1 double bed or 2 single beds
  • 355 ft²
Shut out any street noise in this completely soundproofed room and lie back on your king-size bed. Time to spoil yourself with all the exclusive RedLevel perks and services.
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a room with a bed and a desk
RedLevel

Grand Supreme Room with Jacuzzi RedLevel

  • City view
  • King-size bed
  • 570 ft²
Enjoy the Madrid sky while taking a bath in the whirlpool bathtub that you will find on this suite’s 23 m2 terrace. Before drifting off in your king-size bed. Everything you need to chill like a movie star.
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a bed in a room
RedLevel

Junior Suite RedLevel

  • Patio view
  • King-size bed
  • 484 ft²
Need more space? This is the place. Keep work and sleep separate with a bedroom with a king-size bed, and a lounge with a sofa-bed and desk. Book this room and enjoy all the exclusive perks that RedLevel has to offer.
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a bedroom with a bed and a chair
RedLevel

Deluxe Junior Suite RedLevel

  • Patio view
  • King-size bed
  • 538 ft²
Make the most of this spacious suite. We guarantee you will never want to leave. Bedroom with an en-suite bathroom and a lounge with access to an extra restroom. We have thought of everything.
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a bedroom with a bed and a chair
RedLevel

One Bedroom Suite RedLevel

  • City view
  • King-size bed
  • 645 ft²
This RedLevel suite boasts the best views over Paseo de la Castellana and Plaza de Colón but without all the street noise. Our soundproofed windows block out any noise, guaranteeing you a good night’s sleep in your spacious bedroom. And that’s not all. Chill with a book in your 25 m2 lounge and freshen up in the designer bathroom.
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a bed with pillows and lamps in a room
RedLevel

Two Bedroom Suite RedLevel

  • City view
  • King-size bed
  • 968 ft²
Need space? This is the place. A One-Bedroom Suite and a Deluxe Room joined together to offer larger groups comfort and room to stretch out. Two bedrooms, two bathrooms and your own private lounge. And did we mention all our RedLevel perks? This is the life!
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a living room with a couch and a table.
RedLevel

Colón Penthouse Suite RedLevel

  • City view
  • King-size bed
  • 807 ft²
The definition of ultimate luxury. Chill out in the lounge or head to the terrace and sink into your hot tub with stunning city views before drifting off in your comfortable bed.
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a bedroom with a bed and a chaise lounge
RedLevel

Master Suite RedLevel

  • View of attraction
  • 1 King bed or two single beds
  • 968 ft²
Soak away all your worries during a starlit hot-tub session on your private terrace and feast your eyes on the exclusive views of Plaza de Colón, or chill out with a book in your private lounge.
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a patio with chairs and tables on a rooftop
RedLevel

Master Suite Terrace RedLevel

  • City view
  • 1 King bed or two single beds
  • 968 ft²
Relax on your private terrace, taking in the exclusive views of Madrid or enjoying a quiet moment with a book. The room also includes a private meeting space, offering the perfect balance of leisure and productivity in a refined setting.
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a patio with chairs and tables on a deck
RedLevel

Castellana Presidential Suite Redlevel

  • View of attraction
  • King-size bed
  • 2152 ft²
Ultimate luxury for VIP guests. Two private terraces with jaw-dropping views of Plaza de Colón and the Paseo de la Castellana, a hot tub, meeting room, office space with a restroom, a bedroom with a private balcony and a private lounge. This is a suite fit for a president.
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RedLevel

Supreme RedLevel Connecting Room

  • City view
  • 2 king beds
  • 710 ft²
Silence, space, and sophistication define this room in the heart of Madrid. A versatile space to share or disconnect, enjoying the privileges of being in the epicenter, with the added value of exclusive RedLevel services.
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RedLevel

Two Bedroom Master Suite RedLevel

  • City view
  • 2 king beds
  • 1323 ft²
Under the Madrid sky, the private terrace with hydromassage in this suite overlooking Plaza de Colón invites you to pause time. A spacious area with a separate living room, perfect for sharing calm and stylish moments, along with RedLevel privileges.
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RedLevel

Two Bedroom Penthouse Presidential Suite RedLevel

  • City view
  • 2 king beds
  • 2960 ft²
A suite that redefines the urban experience from the heights. Its terrace with a hydromassage tub and panoramic views of Madrid, along with the spacious and elegant interior, creates the ideal setting to live every moment with distinction. Not to forget the RedLevel benefits.
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RedLevel

Royal Suite RedLevel

  • City view
  • 3 king beds
  • 3767 ft²
More than a grand suite with Madrid at your feet, where spaciousness and privacy reach their peak. Generous living areas and exclusive terraces with unique views create the perfect setting for sharing, with the feeling of an extraordinary home and RedLevel privileges.
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a room with a couch and a table

Treat yourself to an immersive experience with the RedLevel luxury service

A service as exclusive as you are. RedLevel guests can enjoy access to VIP areas and other exclusive perks during their vacation at Madrid. Book RedLevel and prepare for the movie star treatment.

a large room with a round ceiling and a chandelier
a staircase in a house
a city with a large building
a room with a glass ceiling and a chandelier
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주요 서비스

a bathroom with a bed and bathtubs

Thai room wellness

Put yourself in the hands of our therapists and feel all your tension drift away. You will forget that you are in a European capital, with the Burmese decor, Chinese ornaments and Tibetan artwork adorning this temple of relaxation. Treat yourself to Thai luxury without the jet lag.

a room with exercise equipment and a wood floor
Fitness center

Working out won’t feel like a chore with the latest Technogym equipment and motivating vibe. For those who want to take their workout to the next level.

a dog peeking out of a bed
A stay with your pet

Distinction and hospitality come together in an exclusive program for dogs, with no weight limit and allowing up to 2 pets per room. Enjoy it at Hotel Fénix Gran Meliá, our pet-friendly hotel in Madrid. Your pet will enjoy an array of exclusive products, as well as other amenities. To book a stay with your dog, please go to the booking process, choose your room category, rate, and add the extra pet friendly service. See terms and conditions.

서비스와 시설

호텔에서 가장 쾌적하고 편안한 숙박 서비스를 제공하는 다양한 서비스와 시설을 만나보세요.

Spa treatment

Wellness centre spa
추가 요금

Fitness Center

Airport hotel transfer
추가 요금

Shuttle service

Parking
추가 요금

Accessible rooms

Adapted rooms

뛰어난 인정

Ecostars®

Ecostars® is the leading global sustainability certification, an innovative platform and AI-powered 360 ESG Management Hub for hotels and hotel chains’ CSR departments.

a bar with a red counter and chairs
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Balmoral

a room with tables and chairs
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Aduana

a room with tables and chairs
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1 / 3
a chandelier in a blue and red ceiling
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평균 평점
4.6/5
리뷰 1764개

Francois

04/01/2026

5/5

Séjour d'une nuit. Service efficace et impeccable de bout en bout. Chambre confortable et tres bien equipee. Parfaitement dans la qualite d'un Leading Hotel of the World.

이 섹션에서는 Hotel Fénix Gran Meliá에서의 경험과 관련하여 Google 리뷰에서 수집한 고객 리뷰가 표시됩니다.

El Hotel Fénix Gran Meliá es, sin dudas, un gran hotel. El nivel de servicio es impecable, especialmente en la recepción y en la entrada, donde el trato es cálido y profesional. Quiero destacar particularmente la atención de Israel, Carlos y Jerald, que hacen una verdadera diferencia en la experiencia. Las habitaciones son amplias y cómodas. Durante nuestra estadía estuvimos en dos: una con vistas a calle Hermosillo, un poco oscura pero muy espaciosa, y otra con unas vistas realmente muy lindas a la Plaza de Colón, que suman muchísimo. El desayuno es muy completo y de excelente calidad, y los espacios del bar son muy agradables, ideales para relajarse y disfrutar un buen momento dentro del hotel. Como única crítica, intenté pedir room service durante la madrugada y, sorprendentemente, de gran parte de la carta no había disponibilidad. Resulta un poco difícil entender por qué se ofrece un servicio con opciones que luego no están disponibles. Más allá de eso, fue una muy buena estadía y es un hotel que vale la pena.

Ramon Mansilla

이 섹션에서는 Hotel Fénix Gran Meliá에서의 경험과 관련하여 Google 리뷰에서 수집한 고객 리뷰가 표시됩니다.

Una experiencia inolvidable, el hotel es una pasada pero lo que realmente destaca es el personal. Todas las personas que nos han atendido han sido un 10/10. Mención especial para Iván del cocktail bar, un chico super profesional además de majísimo. Son trabajadores como él que hace que los clientes vuelvan. Enhorabuena!

Ale Biondi

이 섹션에서는 Hotel Fénix Gran Meliá에서의 경험과 관련하여 Google 리뷰에서 수집한 고객 리뷰가 표시됩니다.

Outside of the below room issue, it was a beautiful hotel in a great location and with wonderful employees. The cocktail bar and the massage center were 100%. Oh, and the breakfast! Absolutely amazing spread. That being said, we booked with an automatic upgrade if available. When we checked in, the concierge confirmed we were upgraded, saying there was a “third bed in the room.” Well, we assumed that meant more space or an extra lounging room. No, it was the smallest room available with an added twin bed - so even less room to move. How is that an upgrade for a party of two? When I asked later, they said there wasn’t another “upgrade” available - and you can very clearly pull up your phone and see all the available rooms. Anyway, I’m not normally so snobby about a room but we splurged on this for my husband’s birthday and the dishonesty (and pretending that a third bed was an upgrade) seemed very tacky for such a high end hotel.

Caroline Temple

이 섹션에서는 Hotel Fénix Gran Meliá에서의 경험과 관련하여 Google 리뷰에서 수집한 고객 리뷰가 표시됩니다.

El hotel está bien ubicado si buscas shopping y no estar tan retirado del centro. Me gustó el desayuno hay huevo, frutas, embutidos, quesos, pan y café. Sabroso y variado. La habitación muy bonita, pequeña pero funcional. La cama una belleza, después de caminar 30 mil pasos, es una maravilla. El servicio, me encantó. Cambio mi idea de los españoles. Son totalmente amables y resolutivos. Mis felicitaciones para todos! Hacen un trabajo divino. Sin duda volvería y lo recomendaría.

Erick Cruz

이 섹션에서는 Hotel Fénix Gran Meliá에서의 경험과 관련하여 Google 리뷰에서 수집한 고객 리뷰가 표시됩니다.
1 / 5

Francois

04/01/2026

5/5

Séjour d'une nuit. Service efficace et impeccable de bout en bout. Chambre confortable et tres bien equipee. Parfaitement dans la qualite d'un Leading Hotel of the World.

이 섹션에서는 Hotel Fénix Gran Meliá에서의 경험과 관련하여 Google 리뷰에서 수집한 고객 리뷰가 표시됩니다.

El Hotel Fénix Gran Meliá es, sin dudas, un gran hotel. El nivel de servicio es impecable, especialmente en la recepción y en la entrada, donde el trato es cálido y profesional. Quiero destacar particularmente la atención de Israel, Carlos y Jerald, que hacen una verdadera diferencia en la experiencia. Las habitaciones son amplias y cómodas. Durante nuestra estadía estuvimos en dos: una con vistas a calle Hermosillo, un poco oscura pero muy espaciosa, y otra con unas vistas realmente muy lindas a la Plaza de Colón, que suman muchísimo. El desayuno es muy completo y de excelente calidad, y los espacios del bar son muy agradables, ideales para relajarse y disfrutar un buen momento dentro del hotel. Como única crítica, intenté pedir room service durante la madrugada y, sorprendentemente, de gran parte de la carta no había disponibilidad. Resulta un poco difícil entender por qué se ofrece un servicio con opciones que luego no están disponibles. Más allá de eso, fue una muy buena estadía y es un hotel que vale la pena.

Ramon Mansilla

이 섹션에서는 Hotel Fénix Gran Meliá에서의 경험과 관련하여 Google 리뷰에서 수집한 고객 리뷰가 표시됩니다.

Una experiencia inolvidable, el hotel es una pasada pero lo que realmente destaca es el personal. Todas las personas que nos han atendido han sido un 10/10. Mención especial para Iván del cocktail bar, un chico super profesional además de majísimo. Son trabajadores como él que hace que los clientes vuelvan. Enhorabuena!

Ale Biondi

이 섹션에서는 Hotel Fénix Gran Meliá에서의 경험과 관련하여 Google 리뷰에서 수집한 고객 리뷰가 표시됩니다.

Outside of the below room issue, it was a beautiful hotel in a great location and with wonderful employees. The cocktail bar and the massage center were 100%. Oh, and the breakfast! Absolutely amazing spread. That being said, we booked with an automatic upgrade if available. When we checked in, the concierge confirmed we were upgraded, saying there was a “third bed in the room.” Well, we assumed that meant more space or an extra lounging room. No, it was the smallest room available with an added twin bed - so even less room to move. How is that an upgrade for a party of two? When I asked later, they said there wasn’t another “upgrade” available - and you can very clearly pull up your phone and see all the available rooms. Anyway, I’m not normally so snobby about a room but we splurged on this for my husband’s birthday and the dishonesty (and pretending that a third bed was an upgrade) seemed very tacky for such a high end hotel.

Caroline Temple

이 섹션에서는 Hotel Fénix Gran Meliá에서의 경험과 관련하여 Google 리뷰에서 수집한 고객 리뷰가 표시됩니다.

El hotel está bien ubicado si buscas shopping y no estar tan retirado del centro. Me gustó el desayuno hay huevo, frutas, embutidos, quesos, pan y café. Sabroso y variado. La habitación muy bonita, pequeña pero funcional. La cama una belleza, después de caminar 30 mil pasos, es una maravilla. El servicio, me encantó. Cambio mi idea de los españoles. Son totalmente amables y resolutivos. Mis felicitaciones para todos! Hacen un trabajo divino. Sin duda volvería y lo recomendaría.

Erick Cruz

이 섹션에서는 Hotel Fénix Gran Meliá에서의 경험과 관련하여 Google 리뷰에서 수집한 고객 리뷰가 표시됩니다.

특별한 경험

Madrid: The Fashion and Trend Capital

Hotel Fénix Gran Meliá, Madrid, Spain

a room with a sewing machine and a picture of a man on a swinger

Seseña's handcrafted tailoring

Hotel Fénix Gran Meliá, Madrid, Spain

a red store front with yellow and red signs

Flamenco: art and performance

Hotel Fénix Gran Meliá, Madrid, Spain

a group of people on a stage

Art galleries and excellent wine

Hotel Fénix Gran Meliá, Madrid, Spain

two women walking up a staircase

Madrid is tradition

Hotel Fénix Gran Meliá, Madrid, Spain

a building with flags on top

Madrid is... picture perfect

Hotel Fénix Gran Meliá, Madrid, Spain

a man and woman standing in front of a fence

Madrid is culture: the Zarzuela Theater

Hotel Fénix Gran Meliá, Madrid, Spain

a chandelier from the ceiling
1 / 7

액티비티

a woman driving a car

Tour the destination with an Audi

이벤트

a room with a large table and chairs
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  • 7

    이벤트 룸
  •  
  • 411

    사람
  •  
  • 6760

    ft²

At Hotel Fénix Gran Meliá, we love nothing better than hosting an exclusive event where you are the star. Weddings, meetings, conferences, and parties, talk to our events team and we will make it happen. And we haven’t forgotten our youngest party hosts! Your kids’ friends will love the Camp Suite.

1

숙소의 공식 카테고리는 무엇인가요?

5성 호텔입니다.

2

체크인/체크아웃 시간 제한은 언제인가요?

체크인은 도착일 15:00부터 가능합니다. 체크아웃은 출발일 12:00 이전까지입니다.

3

어디로 문의해야 하나요?

이 숙소는 전화(+34 914 31 67 00) 또는 이메일(hotel.gmfenix@melia.com)로 문의할 수 있습니다.

4

숙소 주소가 어떻게 되나요?

주소는 Calle de Hermosilla 2, Madrid, 28001 Spain입니다.

5

무료 Wi-Fi 서비스가 있나요?

예. 투숙객은 호텔 전체에서 무료로 Wi-Fi를 이용할 수 있습니다.

6

이 숙소는 어떤 서비스를 제공하나요?

Spa treatment, Wellness centre spa, Fitness Center, Airport hotel transfer, Shuttle service, Parking, Accessible rooms, Adapted rooms

7

특별 서비스가 있나요?

예. 세련되고 고급스러운 Audi Experience 서비스를 이용해 보세요. 우수한 품질과 섬세한 디테일이 보다 특별한 숙박 경험을 만들어줍니다.

8

속소에 레스토랑은 몇 개가 있나요?

이 숙소에는 3개 레스토랑이 있어 다양한 다이닝 옵션을 즐길 수 있습니다.

9

MeliáRewards 회원의 혜택은 무엇인가요?

MeliáRewards는 멜리아 호텔의 로열티 프로그램으로, 다양한 특별 혜택과 서비스를 회원에게 제공합니다. MeliáRewards 회원이 받게 되는 혜택은 다음과 같습니다. 포인트, 이벤트, 할인 등 더 많은 가치. 다양한 포인트 적립 및 사용에 따른 더 많은 가능성. 우선 서비스에 따른 더 많은 시간.

10

최적의 요금을 받으려면 어떻게 해야 하나요?

Meliá(멜리아)는 항상 최적의 요금을 보장합니다. 다른 곳에서 동일한 조건(날짜, 객실 타입 등)의 상품을 더 저렴한 요금으로 찾으시는 경우, 해당 상품을 매칭하여 최적의 요금을 제시해 드립니다. 고객 서비스부에 문의하시면 기꺼이 준비해 드리겠습니다.

11

Hotel Fénix Gran Meliá의 숙박 요금은 얼마인가요?

Hotel Fénix Gran Meliá의 요금은 숙박 유형에 따라 달라질 수 있습니다. 선택한 날짜, 객실 유형 또는 기타 조건에 따라 최종 요금이 결정됩니다. 가장 적합한 날짜를 선택하시면 이 호텔의 이용 가능한 요율과 가격이 표시됩니다.

브랜드 체험

  • luxury
  • premium
  • essential