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Mexican culture
Boulevard Kukulcan, km 16.5, Cancún
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4.6 (15078 reviews)
Rediscover the Caribbean in its highest form
This luxurious all-inclusive resort in Cancun is under transformation to offer an experience that exceeds all expectations. With totally redesigned rooms adapted to the new needs of our guests, while maintaining its iconic architecture and connection with nature, this 5-star resort now offers a more sophisticated, sensorial and vibrant experience.
AAA 4 Diamond Certification
Recognition awarded to hotels that meet the highest quality and service standards. It guarantees guests an exceptional experience.
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Mexican culture
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Sail to paradise
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Relax
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Junior Suite Sunset View
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Junior Suite Ocean View
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Suite Governor
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Family Concierge Junior Suite Sunset View
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Family Concierge Junior Suite Ocean View
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Family Concierge Suite Sea View
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Family Concierge Suite Sunset View
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Family Concierge Two Bedroom Sunset View
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Family Concierge Two Bedroom Ocean View
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The Reserve Adults Only Junior Suite Sunset View
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The Reserve Adults Only Junior Suite Ocean View
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The Reserve Adults Only Suite Sunset View
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The Reserve Adults Only Suite Ocean View
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The Reserve Adults Only Master Suite Sunset View
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The Reserve Adults Only Master Suite Ocean View
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The Reserve Adults Only Presidential Suite
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Welcome to the purest elegance in Cancun, Paradisus' premium service for adults only (+18). The Reserve goes beyond anything you've ever known to offer exceptional experiences overlooking the Caribbean Sea.
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Family Concierge seeks to satisfy the most discerning traveler. The luxury and comfort that take shape in these superior rooms and suites are all about luxury and comfort, with a Premium service. An experience that will transform your stay in Mexico.
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Celebrate the wedding of your dreams at Paradisus Cancún. Discover our Romance by Paradisus wedding collections, offering a wide range of options tailored to your preferences. We help you create a dream wedding, as well as an unforgettable honeymoon or anniversary.
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YHI Spa opens its doors to a space where you can savor serenity and calm. Step into our 1,500 m² space with heated cabins, water ritual, sauna, steam room and a healthy beverage bar. Try the infusions, and elixirs, or enjoy the YHI Movesactivities, such as spinning.
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Exciting slides, splash pools and water games await the little ones in a paradise created specially for them. Hours of fun during a holiday in the Mexican Caribbean full of adventures.
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Check out our gym which has everything you need to keep your body in shape, for guests aged 18+. It offers state-of-the-art Life Fitness equipment, a weights area, exercise bike, treadmill, elliptical, and cycling room. We also offer PT sessions (extra charge applies).
Discover a wide selection of services and facilities designed to make your stay effortlessly comfortable and truly enjoyable.
Queer Destination Committed Hotel
This hotel has been named a Committed Queer Destinations Hotel. This program prepares companies and destinations to welcome the LGTBQ+ community, raising awareness and training all their employees.
Wellness for Cancer
YHI Spa is certified by the prestigious Wellness for Cancer organization to provide personalized wellness services to people suffering from cancer.
ESR Award
Accredits the company before its employees, investors, customers, authorities and society, as committed to social responsibility and environmental care with the community where it operates.
Ecostars®
Ecostars® is the leading global sustainability certification, an innovative platform and AI-powered 360 ESG Management Hub for hotels and hotel chains’ CSR departments.
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Lee Smith
04/05/2026
5/5
Manuel at blue agave was incredible. He was very accommodating and made dinner very fun and inclusive. Great service and conversation.
Daryel Rodrigues
04/05/2026
4/5
The hotel stay was very enjoyable overall. Guests who book Adult only accommodations get access to a private area, including the pool, lounge spaces, and cabanas, which is a nice perk. Dinner reservations are required, and wait times can be quite long, so it’s best to plan ahead. The staff were consistently friendly, always smiling, and very helpful. The entire property was well-maintained and kept clean at all times. Service is generally good, though tipping does seem to make a noticeable difference in the level of attention you receive. Overall, I had a great experience and enjoyed my stay.
liza gonsalves
04/05/2026
4/5
Galdino, our concierge, was an absolute 5/5—truly the highlight of our stay! He was responsive on WhatsApp, always replying within minutes and taking care of all our dinner reservations effortlessly (even accommodating multiple bookings on the same night). He also quickly arranged a late check-out for us and regularly checked in to ensure everything was perfect. Super helpful, kind, and down-to-earth. Overall hotel experience was 4/5—great stay, but Galdino really made it exceptional!
David Jensen
04/05/2026
5/5
Our second visit was amazing! Love the activities service was great and food was spot on! Pool service can’t be beat love this place highly recommended Uriel Activites and all the staff
Armando Garcia
04/05/2026
5/5
Me hospede en este maravilloso y recién remodelado hotel, las habitaciones aun huelen a nuevo, lo que mas destacó es el servicio de la gente que trabaja ahi, todos muy atentos y amables, pero sobre todo el concierge sergio, siempre al pendiente y disponible en todo momento aclarando mis inquietudes acerca de nuestra estancia, felicidades en general lo recomiendo ampliamente y espero pronto irlos a visitar. (Translated by Google) I stayed at this wonderful, newly renovated hotel. The rooms still smell brand new. What stood out most was the service from the staff; everyone was very attentive and friendly, but especially the concierge, Sergio, who was always available and helpful, answering all my questions about our stay. Congratulations! I highly recommend it and hope to visit again soon.
Lee Smith
04/05/2026
5/5
Manuel at blue agave was incredible. He was very accommodating and made dinner very fun and inclusive. Great service and conversation.
Daryel Rodrigues
04/05/2026
4/5
The hotel stay was very enjoyable overall. Guests who book Adult only accommodations get access to a private area, including the pool, lounge spaces, and cabanas, which is a nice perk. Dinner reservations are required, and wait times can be quite long, so it’s best to plan ahead. The staff were consistently friendly, always smiling, and very helpful. The entire property was well-maintained and kept clean at all times. Service is generally good, though tipping does seem to make a noticeable difference in the level of attention you receive. Overall, I had a great experience and enjoyed my stay.
liza gonsalves
04/05/2026
4/5
Galdino, our concierge, was an absolute 5/5—truly the highlight of our stay! He was responsive on WhatsApp, always replying within minutes and taking care of all our dinner reservations effortlessly (even accommodating multiple bookings on the same night). He also quickly arranged a late check-out for us and regularly checked in to ensure everything was perfect. Super helpful, kind, and down-to-earth. Overall hotel experience was 4/5—great stay, but Galdino really made it exceptional!
David Jensen
04/05/2026
5/5
Our second visit was amazing! Love the activities service was great and food was spot on! Pool service can’t be beat love this place highly recommended Uriel Activites and all the staff
Armando Garcia
04/05/2026
5/5
Me hospede en este maravilloso y recién remodelado hotel, las habitaciones aun huelen a nuevo, lo que mas destacó es el servicio de la gente que trabaja ahi, todos muy atentos y amables, pero sobre todo el concierge sergio, siempre al pendiente y disponible en todo momento aclarando mis inquietudes acerca de nuestra estancia, felicidades en general lo recomiendo ampliamente y espero pronto irlos a visitar. (Translated by Google) I stayed at this wonderful, newly renovated hotel. The rooms still smell brand new. What stood out most was the service from the staff; everyone was very attentive and friendly, but especially the concierge, Sergio, who was always available and helpful, answering all my questions about our stay. Congratulations! I highly recommend it and hope to visit again soon.
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26
3735
3808
Paradisus Cancun is one of the most prestigious meeting resorts in the Cancun hotel area. Featuring 21 spacious meeting rooms equipped with state-of-the-art technology in the heart of paradise. Celebrate weddings and host business meetings, conventions, and galas with us. Request information from our team to help you organize a carbon-neutral event with our Road to Net Zero Events project.
It is a 5-star hotel.
Check-in can be made from 15:00 on the arrival day. Check-out must be made before 12:00 on the departure day.
You can contact this accommodation by calling +52 998 881 1100 or by sending an e-mail to paradisus.cancun@melia.com.
It is located at Boulevard Kukulcan, km 16.5, Cancun, 77500 Mexico.
Yes, guests staying at the hotel have free Wi-Fi throughout the hotel.
Personalized Butler Service, Bali bed, Outdoor swimming pool, Direct access to the beach, Spa treatment, Activities for children, Kids club, Meetings rooms
Yes. Enjoy a world of exclusivity and sophistication with our The Reserve and Family Concierge services. Superior quality and exceptional details await you to make your stay even more special.
The accommodation has a wide range of dining options which you can try in any of its 19 restaurants and bars.
MeliáRewards is our loyalty programme, and offers members a range of exclusive benefits and special offers. Belonging means you get more: more value, because you get points, surprises and discounts; more possibilities, because you can earn and redeem your points in thousands of ways; and more time, because you become our top priority.
With Meliá, you will always have the best rate guaranteed. So, if you find an offer with the same conditions at a lower rate (dates, room type, etc.) somewhere else, we will match the offer and give you the best rate. You just need to contact Customer Service, and we will be happy to arrange it for you.
Rates at Paradisus Cancún can vary depending on the type of stay. The selected dates, room type, or other conditions will determine the final rate. Choose the dates that best suit you, and we will show you the available rates and prices for this hotel.
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