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Recently refurbished
Cancún, Mexico

Paradisus Cancún

Boulevard Kukulcan, km 16.5, Cancún

Rediscover the Caribbean in its highest form

This luxurious all-inclusive resort in Cancun is under transformation to offer an experience that exceeds all expectations. With totally redesigned rooms adapted to the new needs of our guests, while maintaining its iconic architecture and connection with nature, this 5-star resort now offers a more sophisticated, sensorial and vibrant experience.

AAA 4 Diamond Certification

Recognition awarded to hotels that meet the highest quality and service standards. It guarantees guests an exceptional experience.

Pengalaman Destinasi Inclusive®

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Mexican culture

a large body of water with clouds in the sky

Sail to paradise

a group of people sitting on mats with their hands up

Relax

a room with a bed and a table

Junior Suite Sunset View

  • Lagoon view
  • 2 double beds or 1 King bed
  • 473 ft²
Admire the spectacular sunsets and the shimmering Nichupté Lagoon from the terrace of this carefully designed room. It provides a luxurious king-size bed or two double beds, a bathroom with a rain shower and unique furniture.
a room with a television and a view of the ocean

Junior Suite Ocean View

  • Ocean views
  • 2 double beds or 1 King bed
  • 473 ft²
Enjoy the gentle Caribbean breeze while admiring the stars from the wonderful balcony. A vacation full of surprises, with special details such as a comfortable king-size bed or two double beds, an elegant bathroom and a minibar with a wide range of products.
a table and chairs on a balcony overlooking the ocean

Suite Governor

  • Ocean views
  • King-size bed
  • 1431 ft²
Discover completely new sensations in a suite oozing indulgence and serenity and let us pamper you with all the Family Concierge benefits. A private bedroom, bathroom, lounge, kitchen, and large dining room. And choose which private terrace you are going to take that Instagram-worthy photo from.
Pelajari selengkapnya
a room with two beds and a television
Family Concierge

Family Concierge Junior Suite Sunset View

  • Lagoon view
  • 2 double beds or 1 King bed
  • 473 ft²
This luxurious suite is designed to offer a refined and comfortable stay in Cancun. Create new memories with your family in a warm, tranquil atmosphere. Enjoy stunning sunset views from your private terrace.
a room with two beds and a television
Family Concierge

Family Concierge Junior Suite Ocean View

  • Ocean views
  • 2 double beds or 1 King bed
  • 473 ft²
This suite includes all the benefits of Family Concierge. Experiences that will make your stay unique and exclusive. With wonderful Caribbean Sea views, it features one bedroom, a sofa, and a private terrace.
a room with two beds and a television
Family Concierge

Family Concierge Suite Sea View

  • Ocean views
  • 2 double beds or 1 King bed
  • 592 ft²
This suite is perfect for families to relax and enjoy all the benefits of Family Concierge. It features incredible Caribbean Sea views, a terrace, and a fully equipped bathroom.
Family Concierge

Family Concierge Suite Sunset View

  • Lagoon view
  • 2 double beds or 1 King bed
  • 559 ft²
An intimate refuge where every sunset becomes a private, spectacular show. Choose this suite with spaces designed for rest and disconnection, as the Caribbean light envelops the room and the breeze accompanies every moment.
Pelajari selengkapnya
Family Concierge

Family Concierge Two Bedroom Sunset View

  • Lagoon view
  • 1 king-size bed and 2 double beds
  • 1097 ft²
A space designed for sharing without sacrificing privacy, where every sunset enters the room uninvited in warm hues. A suite that invites family enjoyment in a spacious, bright, and calming environment.
Pelajari selengkapnya
Family Concierge

Family Concierge Two Bedroom Ocean View

  • Ocean views
  • 1 king-size bed and 2 double beds
  • 1097 ft²
Wake up to the immensity of the Caribbean in a stay where luxury and serenity meet. Designed for sharing unforgettable moments, this suite offers spaciousness, privacy, and idyllic sea views that invite you to let go.
Pelajari selengkapnya
a room with two beds and a television
The Reserve

The Reserve Adults Only Junior Suite Sunset View

  • Lagoon view
  • 2 double beds or 1 King bed
  • 473 ft²
A luxurious vacation with all The Reserve perks. Enjoy the private terrace overlooking Nichupté Lagoon. It has a bedroom and a refreshing rainfall shower. Suite for adults only (+18).
Pelajari selengkapnya
a room with two beds and a television
The Reserve

The Reserve Adults Only Junior Suite Ocean View

  • Ocean views
  • 2 double beds or 1 King bed
  • 473 ft²
Discover a designer space with uninterrupted views of the turquoise waters of the Caribbean Sea. A dream room with a spacious bathroom and a terrace with spectacular views. Exclusive suite for adults only (+18).
Pelajari selengkapnya
a desk with a book on it
The Reserve

The Reserve Adults Only Suite Sunset View

  • Lagoon view
  • King-size bed
  • 592 ft²
Get the best views of Nichupté Lagoon from this magnificent room with a private terrace. It has everything you could ever wish for on a luxury vacation. It includes a comfortable bedroom with a sofa and an open bathroom with a sensory bathtub and shower. Exclusive suite for adults only (+18).
Pelajari selengkapnya
a room with a television and a table
The Reserve

The Reserve Adults Only Suite Ocean View

  • Ocean views
  • King-size bed
  • 592 ft²
Unlimited pampering. A majestic bed, a modern, open-plan bathroom, and a refreshing rainfall shower. The large terrace with views is the ideal place to enjoy starry Caribbean nights. Exclusive suite for adults only (+18).
Pelajari selengkapnya
a room with a bed and a table
The Reserve

The Reserve Adults Only Master Suite Sunset View

  • Lagoon view
  • 2 double beds or 1 King bed
  • 645 ft²
Escape to your favorite corner of Mexico. An idyllic place to take refuge, set your mind free, and admire the spectacular views of the Cancun sunset. It includes a bedroom, a separate lounge, and a bathroom. Exclusive suite for adults only (+18).
Pelajari selengkapnya
a room with a television and a view of the ocean
The Reserve

The Reserve Adults Only Master Suite Ocean View

  • Ocean views
  • 2 double beds or 1 King bed
  • 645 ft²
With a private and elegant vibe, discover the tropical essence of a room with a spacious bedroom, lounge, and bathroom with a rainfall shower. On the spectacular outdoor terrace, you can enjoy dreaming with your eyes open. Exclusive suite for adults only (+18).
Pelajari selengkapnya
a room with a large window overlooking the ocean
The Reserve

The Reserve Adults Only Presidential Suite

  • Ocean views
  • King-size bed
  • 3433 ft²
Welcome to the jewel in Paradisus Cancun's crown. A genuine paradise where you can relax in style and enjoy panoramic views. A luxury suite with three terraces, a bedroom, a separate living room with a spacious dining room, kitchen, and two hot tubs with views of the Caribbean Sea. Exclusive suite for adults only (+18).
Pelajari selengkapnya
a pool with a building in the background

Immerse yourself in an adults-only privacy and luxury haven

Welcome to the purest elegance in Cancun, Paradisus' premium service for adults only (+18). The Reserve goes beyond anything you've ever known to offer exceptional experiences overlooking the Caribbean Sea.

a man and woman holding a child on a beach

Experience the best moments with your family with premium amenities

Family Concierge seeks to satisfy the most discerning traveler. The luxury and comfort that take shape in these superior rooms and suites are all about luxury and comfort, with a Premium service. An experience that will transform your stay in Mexico.

a room with a television and a view of the ocean
a water park with a slide and a pool
a room with two beds and a television
a large hotel with a beach and blue water
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Layanan yang Diunggulkan

a wedding ceremony set up with chairs and a wreath

Your wedding in Cancun

Celebrate the wedding of your dreams at Paradisus Cancún. Discover our Romance by Paradisus wedding collections, offering a wide range of options tailored to your preferences. We help you create a dream wedding, as well as an unforgettable honeymoon or anniversary.

a patio with plants and a ceiling fan
YHI Spa

YHI Spa opens its doors to a space where you can savor serenity and calm. Step into our 1,500 m² space with heated cabins, water ritual, sauna, steam room and a healthy beverage bar. Try the infusions, and elixirs, or enjoy the YHI Movesactivities, such as spinning.

a water park with a slide and a pool
Splash Park Aquazone

Exciting slides, splash pools and water games await the little ones in a paradise created specially for them. Hours of fun during a holiday in the Mexican Caribbean full of adventures.

a large room with exercise equipment
Gym

Check out our gym which has everything you need to keep your body in shape, for guests aged 18+. It offers state-of-the-art Life Fitness equipment, a weights area, exercise bike, treadmill, elliptical, and cycling room. We also offer PT sessions (extra charge applies).

Layanan dan fasilitas

Temukan berbagai layanan dan fasilitas yang didesain untuk memastikan masa inap Anda nyaman dan benar-benar menyenangkan dengan mudah.

Personalized Butler Service

Bali bed
Biaya tambahan

Outdoor swimming pool

Direct access to the beach

Spa treatment

Activities for children

Kids club

Meetings rooms

Pengakuan luar biasa

Queer Destination Committed Hotel

This hotel has been named a Committed Queer Destinations Hotel. This program prepares companies and destinations to welcome the LGTBQ+ community, raising awareness and training all their employees.

Wellness for Cancer

YHI Spa is certified by the prestigious Wellness for Cancer organization to provide personalized wellness services to people suffering from cancer.

ESR Award

Accredits the company before its employees, investors, customers, authorities and society, as committed to social responsibility and environmental care with the community where it operates.

Ecostars®

Ecostars® is the leading global sustainability certification, an innovative platform and AI-powered 360 ESG Management Hub for hotels and hotel chains’ CSR departments.

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a room with a checkered floor and a bar with shelves of wine bottles
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Gastro Hall

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1 / 3
a room with a television and a view of the ocean
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Peringkat rata-rata
4.6/5
15052 ulasan
Bagian ini menunjukkan pendapat pelanggan yang dikumpulkan dari Ulasan Google tentang pengalaman mereka di Paradisus Cancún.
Bagian ini menunjukkan pendapat pelanggan yang dikumpulkan dari Ulasan Google tentang pengalaman mereka di Paradisus Cancún.

Lu Martinez

03/09/2026

5/5

Excelente servicio, hermosas instalaciones (Translated by Google) Excellent service, beautiful facilities

Bagian ini menunjukkan pendapat pelanggan yang dikumpulkan dari Ulasan Google tentang pengalaman mereka di Paradisus Cancún.

Such an excellent resort experience. Looking forward to going back again!

Kelly Flores

Bagian ini menunjukkan pendapat pelanggan yang dikumpulkan dari Ulasan Google tentang pengalaman mereka di Paradisus Cancún.

Food is super good and staff is amazing

Sophie Ashcraft

Bagian ini menunjukkan pendapat pelanggan yang dikumpulkan dari Ulasan Google tentang pengalaman mereka di Paradisus Cancún.
1 / 5
Bagian ini menunjukkan pendapat pelanggan yang dikumpulkan dari Ulasan Google tentang pengalaman mereka di Paradisus Cancún.
Bagian ini menunjukkan pendapat pelanggan yang dikumpulkan dari Ulasan Google tentang pengalaman mereka di Paradisus Cancún.

Lu Martinez

03/09/2026

5/5

Excelente servicio, hermosas instalaciones (Translated by Google) Excellent service, beautiful facilities

Bagian ini menunjukkan pendapat pelanggan yang dikumpulkan dari Ulasan Google tentang pengalaman mereka di Paradisus Cancún.

Such an excellent resort experience. Looking forward to going back again!

Kelly Flores

Bagian ini menunjukkan pendapat pelanggan yang dikumpulkan dari Ulasan Google tentang pengalaman mereka di Paradisus Cancún.

Food is super good and staff is amazing

Sophie Ashcraft

Bagian ini menunjukkan pendapat pelanggan yang dikumpulkan dari Ulasan Google tentang pengalaman mereka di Paradisus Cancún.

Aktivitas

a room with colorful toys and a play area

Kidsdom

a golf course with trees and a building in the background

Golf in the Caribbean

Acara

a hallway with marble floor and white tables
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  • 26

    Ruang untuk acara
  •  
  • 3735

    Orang
  •  
  • 40991

    ft²

Paradisus Cancun is one of the most prestigious meeting resorts in the Cancun hotel area. Featuring 21 spacious meeting rooms equipped with state-of-the-art technology in the heart of paradise. Celebrate weddings and host business meetings, conventions, and galas with us. Request information from our team to help you organize a carbon-neutral event with our Road to Net Zero Events project.

1

Apa kategori resmi dari akomodasi ini?

Ini adalah hotel bintang 5.

2

Kapan batas waktu untuk check-in dan check-out?

Check-in bisa dilakukan dari 15:00 pada hari kedatangan. Check-out harus dilakukan sebelum 12:00 pada hari keberangkatan.

3

Siapa kontak lengkap yang bisa dihubungi?

Anda dapat menghubungi akomodasi ini melalui telepon di +52 998 881 1100 atau mengirimkan e-mail ke paradisus.cancun@melia.com.

4

Di mana alamat akomodasi ini?

Letaknya di Boulevard Kukulcan, km 16.5, Cancun, 77500 Mexico.

5

Akankah saya mendapat fasilitas Wi-Fi Gratis?

Ya, tamu yang menginap di hotel bisa mengakses Wi-Fi gratis di seluruh hotel.

6

Layanan apa saja yang ditawarkan akomodasi ini?

Personalized Butler Service, Bali bed, Outdoor swimming pool, Direct access to the beach, Spa treatment, Activities for children, Kids club, Meetings rooms

7

Apakah ada layanan eksklusif?

Ya. Nikmati berbagai eksklusivitas dan kemewahan dengan layanan The Reserve dan Family Concierge kami. Detail yang luar biasa dan berkualitas tinggi menanti Anda agar waktu menginap Anda makin istimewa.

8

Berapa banyak restoran yang dimiliki akomodasi ini?

Akomodasi ini memiliki beragam pilihan bersantap yang dapat Anda coba di salah satu restoran dan bar 19.

9

Apa keuntungan menjadi anggota MeliáRewards?

MeliáRewards adalah program loyalitas kami yang menawarkan beragam keuntungan eksklusif dan penawaran spesial bagi anggotanya. Dengan menjadi anggota, Anda mendapat: Lebih banyak keuntungan karena Anda memperoleh poin, kejutan, dan diskon; lebih banyak kesempatan karena Anda dapat memperoleh dan menukarkan poin untuk apa saja; dan lebih banyak waktu karena Anda menjadi prioritas utama kami.

10

Bagaimana cara memastikan saya mendapatkan harga terbaik?

Dengan Meliá, Anda akan selalu mendapatkan jaminan harga terbaik. Jadi, jika Anda menemukan penawaran dengan kondisi yang sama dengan harga yang lebih rendah (tanggal, tipe kamar, dll.) di tempat lain, kami akan mencocokkan penawaran tersebut dan memberikan harga terbaik. Anda hanya perlu menghubungi Layanan Pelanggan, dan kami akan dengan senang hati mengaturnya untuk Anda.

11

Berapa biaya menginap di Paradisus Cancún?

Tarif di Paradisus Cancún dapat bervariasi, tergantung pada jenis masa inap. Tanggal yang dipilih, tipe kamar, atau kondisi lainnya akan menentukan tarif akhir. Pilih tanggal yang paling sesuai untuk Anda, dan kami akan menunjukkan tarif dan harga yang tersedia untuk hotel ini.

Temukan merek kami

  • luxury
  • premium
  • essential