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Mexican culture
Boulevard Kukulcan, km 16.5, Cancún
See on map
4.6 (15173 reviews)
Rediscover the Caribbean in its highest form
This luxurious all-inclusive resort in Cancun is under transformation to offer an experience that exceeds all expectations. With totally redesigned rooms adapted to the new needs of our guests, while maintaining its iconic architecture and connection with nature, this 5-star resort now offers a more sophisticated, sensorial and vibrant experience.
AAA 4 Diamond Certification
Recognition awarded to hotels that meet the highest quality and service standards. It guarantees guests an exceptional experience.
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Mexican culture
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Sail to paradise
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Relax
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Junior Suite Sunset View
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Junior Suite Ocean View
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Suite Governor
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Family Concierge Junior Suite Sunset View
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Family Concierge Junior Suite Ocean View
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Family Concierge Suite Ocean View
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Family Concierge Suite Sunset View
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Family Concierge Two Bedroom Sunset View
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Family Concierge Two Bedroom Ocean View
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The Reserve Adults Only Junior Suite Sunset View
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The Reserve Adults Only Junior Suite Ocean View
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The Reserve Adults Only Suite Sunset View
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The Reserve Adults Only Suite Ocean View
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The Reserve Adults Only Master Suite Sunset View
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The Reserve Adults Only Master Suite Ocean View
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The Reserve Adults Only Presidential Suite
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Welcome to the purest elegance in Cancun, Paradisus' premium service for adults only (+18). The Reserve goes beyond anything you've ever known to offer exceptional experiences overlooking the Caribbean Sea.
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Family Concierge seeks to satisfy the most discerning traveler. The luxury and comfort that take shape in these superior rooms and suites are all about luxury and comfort, with a Premium service. An experience that will transform your stay in Mexico.
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Celebrate the wedding of your dreams at Paradisus Cancún. Discover our Romance by Paradisus wedding collections, offering a wide range of options tailored to your preferences. We help you create a dream wedding, as well as an unforgettable honeymoon or anniversary.
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YHI Spa opens its doors to a space where you can savor serenity and calm. Step into our 1,500 m² space with heated cabins, water ritual, sauna, steam room and a healthy beverage bar. Try the infusions, and elixirs, or enjoy the YHI Movesactivities, such as spinning.
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Exciting slides, splash pools and water games await the little ones in a paradise created specially for them. Hours of fun during a holiday in the Mexican Caribbean full of adventures.
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Check out our gym which has everything you need to keep your body in shape, for guests aged 18+. It offers state-of-the-art Life Fitness equipment, a weights area, exercise bike, treadmill, elliptical, and cycling room. We also offer PT sessions (extra charge applies).
Discover a wide selection of services and facilities designed to make your stay effortlessly comfortable and truly enjoyable.
Queer Destination Committed Hotel
This hotel has been named a Committed Queer Destinations Hotel. This program prepares companies and destinations to welcome the LGTBQ+ community, raising awareness and training all their employees.
Wellness for Cancer
YHI Spa is certified by the prestigious Wellness for Cancer organization to provide personalized wellness services to people suffering from cancer.
ESR Award
Accredits the company before its employees, investors, customers, authorities and society, as committed to social responsibility and environmental care with the community where it operates.
Ecostars®
Ecostars® is the leading global sustainability certification, an innovative platform and AI-powered 360 ESG Management Hub for hotels and hotel chains’ CSR departments.
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Chantal Alain
04/09/2026
4/5
This place was great expect the resort wasn’t ready and prepared for all the people! Rooms were clean and nice but a bit small. Food was mediocre. But my favourite part of this resort was the manager at the SAL steakhouse , manager Daniel was excellent and the waiter ignacio. Everything was well prepared and food was amazing . If it was up to me Daniel would be running the whole resort because he was the only one managing excellently . Buffet was not good and they couldn’t keep up with the people and food , definitely go to the steakhouse it’s worth it !
Jeanne Wang
04/09/2026
5/5
Karina, Javier, Dereck, Jeremy and Bryan (Dj) from ginger 2 are incredible! So friendly and accommodating. They made sure our whole group including kids were taken care of. Thank you so much!
ShelleyShell62
04/09/2026
4/5
Fabulous food! Fabulous service! Our family concierge, Cristhian, was FAN-TAS-TIC!!! He booked our reservation to Sal Steak Cave, Kao, and Zesty. He reserved a poolside cabana for ALL DAY (kudos to Rodrigo, who kept us hydrated 🥤🍹)! Breakfast at Vibra was delicious, and so was the main buffet. The sargassum was cleared from the beach each day! Definitely will return. The only reason my overall rating is 4-stars is that the bathroom in the bedroom was clogged for two days... and then the main bathroom toilet was clogged... THEN, the front room bathroom sink was clogged for 2 days. But, worst of all was the INSANELY STRONG SMELL OF RAW SEWAGE (for 4 of the 5 days we were there). Besides that, we'll bring our extended family next time!!! Get ready, Cristhian! 🙂
Eréndira Yazmín Rodríguez Miceli
04/09/2026
5/5
El hotel es muy agradable, recién remodelado, de cualquier punto tienes vistas increíbles. La gente que labora tiene excelente trato. Vale la pena disfrutar cada rincón del hotel. Alfredo de Chiapas en el desayuno buffet nos atendió excelente. (Translated by Google) The hotel is very nice, recently renovated, and offers incredible views from every room. The staff is incredibly friendly. It's worth enjoying every corner of the hotel. Alfredo from Chiapas provided excellent service at the breakfast buffet.
Gabriel Ortiz Duran
04/08/2026
5/5
Excelente estancia, disfrutamos mucho nuestra visita. Super buen servicio en todos lados, especialmente Angel en el restaurante Agua Marina. ¡Gracias! (Translated by Google) Excellent stay, we thoroughly enjoyed our visit. Superb service everywhere, especially Angel at the Agua Marina restaurant. Thank you!
Chantal Alain
04/09/2026
4/5
This place was great expect the resort wasn’t ready and prepared for all the people! Rooms were clean and nice but a bit small. Food was mediocre. But my favourite part of this resort was the manager at the SAL steakhouse , manager Daniel was excellent and the waiter ignacio. Everything was well prepared and food was amazing . If it was up to me Daniel would be running the whole resort because he was the only one managing excellently . Buffet was not good and they couldn’t keep up with the people and food , definitely go to the steakhouse it’s worth it !
Jeanne Wang
04/09/2026
5/5
Karina, Javier, Dereck, Jeremy and Bryan (Dj) from ginger 2 are incredible! So friendly and accommodating. They made sure our whole group including kids were taken care of. Thank you so much!
ShelleyShell62
04/09/2026
4/5
Fabulous food! Fabulous service! Our family concierge, Cristhian, was FAN-TAS-TIC!!! He booked our reservation to Sal Steak Cave, Kao, and Zesty. He reserved a poolside cabana for ALL DAY (kudos to Rodrigo, who kept us hydrated 🥤🍹)! Breakfast at Vibra was delicious, and so was the main buffet. The sargassum was cleared from the beach each day! Definitely will return. The only reason my overall rating is 4-stars is that the bathroom in the bedroom was clogged for two days... and then the main bathroom toilet was clogged... THEN, the front room bathroom sink was clogged for 2 days. But, worst of all was the INSANELY STRONG SMELL OF RAW SEWAGE (for 4 of the 5 days we were there). Besides that, we'll bring our extended family next time!!! Get ready, Cristhian! 🙂
Eréndira Yazmín Rodríguez Miceli
04/09/2026
5/5
El hotel es muy agradable, recién remodelado, de cualquier punto tienes vistas increíbles. La gente que labora tiene excelente trato. Vale la pena disfrutar cada rincón del hotel. Alfredo de Chiapas en el desayuno buffet nos atendió excelente. (Translated by Google) The hotel is very nice, recently renovated, and offers incredible views from every room. The staff is incredibly friendly. It's worth enjoying every corner of the hotel. Alfredo from Chiapas provided excellent service at the breakfast buffet.
Gabriel Ortiz Duran
04/08/2026
5/5
Excelente estancia, disfrutamos mucho nuestra visita. Super buen servicio en todos lados, especialmente Angel en el restaurante Agua Marina. ¡Gracias! (Translated by Google) Excellent stay, we thoroughly enjoyed our visit. Superb service everywhere, especially Angel at the Agua Marina restaurant. Thank you!
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26
3735
40991
Paradisus Cancun is one of the most prestigious meeting resorts in the Cancun hotel area. Featuring 21 spacious meeting rooms equipped with state-of-the-art technology in the heart of paradise. Celebrate weddings and host business meetings, conventions, and galas with us. Request information from our team to help you organize a carbon-neutral event with our Road to Net Zero Events project.
It is a 5-star hotel.
Check-in can be made from 15:00 on the arrival day. Check-out must be made before 12:00 on the departure day.
You can contact this accommodation by calling +52 998 881 1100 or by sending an e-mail to paradisus.cancun@melia.com.
It is located at Boulevard Kukulcan, km 16.5, Cancun, 77500 Mexico.
Yes, guests staying at the hotel have free Wi-Fi throughout the hotel.
Personalized Butler Service, Bali bed, Outdoor swimming pool, Direct access to the beach, Spa treatment, Activities for children, Kids club, Meetings rooms
Yes. Enjoy a world of exclusivity and sophistication with our The Reserve and Family Concierge services. Superior quality and exceptional details await you to make your stay even more special.
The accommodation has a wide range of dining options which you can try in any of its 19 restaurants and bars.
MeliáRewards is our loyalty programme, and offers members a range of exclusive benefits and special offers. Belonging means you get more: more value, because you get points, surprises and discounts; more possibilities, because you can earn and redeem your points in thousands of ways; and more time, because you become our top priority.
With Meliá, you will always have the best rate guaranteed. So, if you find an offer with the same conditions at a lower rate (dates, room type, etc.) somewhere else, we will match the offer and give you the best rate. You just need to contact Customer Service, and we will be happy to arrange it for you.
Rates at Paradisus Cancún can vary depending on the type of stay. The selected dates, room type, or other conditions will determine the final rate. Choose the dates that best suit you, and we will show you the available rates and prices for this hotel.
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