How many restaurants and bars are there?

The accommodation has a wide range of dining options which you can try in any of its 19 restaurants and bars.

What are the benefits of being a MeliáRewards member?

MeliáRewards is our loyalty programme, and offers members a range of exclusive benefits and special offers. Belonging means you get more: more value, because you get points, surprises and discounts; more possibilities, because you can earn and redeem your points in thousands of ways; and more time, because you become our top priority.

How can I make sure I get the best rate?

With Meliá, you will always have the best rate guaranteed. So, if you find an offer with the same conditions at a lower rate (dates, room type, etc.) somewhere else, we will match the offer and give you the best rate. You just need to contact Customer Service, and we will be happy to arrange it for you.

How much does it cost to stay at Paradisus Cancún?

Rates at Paradisus Cancún can vary depending on the type of stay. The selected dates, room type, or other conditions will determine the final rate. Choose the dates that best suit you, and we will show you the available rates and prices for this hotel.

Recently refurbished

Cancún, Mexico

Paradisus Cancún

Q: Are there any exclusive services?

Yes. Enjoy a world of exclusivity and sophistication with our Immerse yourself in an adults-only privacy and luxury haven, Experience the best moments with your family with premium amenities and {1} services. Superior quality and exceptional details await you to make your stay even more special.

Boulevard Kukulcan, km 16.5, Cancún|

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4.6 (15268 reviews)

Rediscover the Caribbean in its highest form

This luxurious all-inclusive resort in Cancun is under transformation to offer an experience that exceeds all expectations. With totally redesigned rooms adapted to the new needs of our guests, while maintaining its iconic architecture and connection with nature, this 5-star resort now offers a more sophisticated, sensorial and vibrant experience.

Very soon, new spaces will be available such as a water park and exclusive experiences such as The Reserve (+18) and Family Concierge, designed to provide a higher level of luxury, comfort and personalized service. Paradisus Cancun is evolving ... and you are going to love it.

AAA 4 Diamond Certification

Recognition awarded to hotels that meet the highest quality and service standards. It guarantees guests an exceptional experience.

Destination Inclusive® Experiences

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Onsite Destination Inclusive® Activity

Boho Chic Night

A night with live music paired with mixology drinks in the dim evening light just perfect to share with your other half, family or friends.

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Onsite Destination Inclusive® Activity

Jaguar Warrior

Mexican culture at its best, full of color, chants, sounds and scents that will take you back to the local culture's pre-Hispanic era. The perfect moment to enjoy the richness of Mexican culture.

Onsite Destination Inclusive® Activity

Kids Pool Party

With themes ranging from pirates to classic kids' movies, the little ones will enjoy this pool party in the company of The Kidsdom staff. Inflatable or dynamic jet ski competitions for the whole family and poolside happenings.

Onsite Destination Inclusive® Activity

Design your Bag

A jute bag and a mold will be your allies to design your beach bag. The difficult decision will be choosing the colors you will use to decorate this unique bag, the best souvenir of your vacation.

Onsite Destination Inclusive® Activity

Sound Healing

With natural settings, by the sea or simply in one of our gardens, indulge in the sounds of the bowls that calibrate the body's vibrational frequencies, helping to release blockages and negative emotions that make it hard to carry on with daily tasks.

Offsite Destination Inclusive® Activity

Sunset cruise in the Nichupté lagoon

Embark on a sunset cruise in Cancun's Nichupte Lagoon, where the mysterious mangroves and the serenity of the surroundings will transport you to an intimate encounter with nature and the rich culture of the region, immersing you in a landscape that awakens the senses and the connection with the destination.

*Available for superior rooms only

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Mexican culture

With refreshing plans, evening shows with delicious drinks, and ancestral rites.

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Sail to paradise

Witness the most spectacular nature with dreamlike sunsets in a unique paradise.

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Relax

Recharge your energy with mindfulness and yoga sessions, tastings, and craft workshops, among other experiences.

Accommodation

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a bathroom with a round mirror and a shower

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Immerse yourself in an adults-only privacy and luxury haven

Welcome to the purest elegance in Cancun, Paradisus' premium service for adults only (+18). The Reserve goes beyond anything you've ever known to offer exceptional experiences overlooking the Caribbean Sea.

Discover The Reserve services

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Experience the best moments with your family with premium amenities

Family Concierge seeks to satisfy the most discerning traveler. The luxury and comfort that take shape in these superior rooms and suites are all about luxury and comfort, with a Premium service. An experience that will transform your stay in Mexico.

Discover Familyconcierge services

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Highlighted Services

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Your wedding in Cancun

Celebrate the wedding of your dreams at Paradisus Cancún. Discover our Romance by Paradisus wedding collections, offering a wide range of options tailored to your preferences. We help you create a dream wedding, as well as an unforgettable honeymoon or anniversary.

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YHI Spa

YHI Spa opens its doors to a space where you can savor serenity and calm. Step into our 1,500 m² space with heated cabins, water ritual, sauna, steam room and a healthy beverage bar. Try the infusions, and elixirs, or enjoy the YHI Movesactivities, such as spinning.

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Splash Park Aquazone

Exciting slides, splash pools and water games await the little ones in a paradise created specially for them. Hours of fun during a holiday in the Mexican Caribbean full of adventures.

Gym

Check out our gym which has everything you need to keep your body in shape, for guests aged 18+. It offers state-of-the-art Life Fitness equipment, a weights area, exercise bike, treadmill, elliptical, and cycling room. We also offer PT sessions (extra charge applies).

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Authentic moments

Paradisus Cancun welcomes you with warm hospitality, in a friendly and respectful atmosphere. This LGTBQ+ friendly hotel in Mexico is the perfect choice for a diverse and plural stay. Explore other Meliá hotels with the Queer Destinations distinction and live unique experiences.

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Services and facilities

Discover a wide selection of services and facilities designed to make your stay effortlessly comfortable and truly enjoyable.

Personalized Butler Service
Bali bedExtra fee
Outdoor swimming pool
Direct access to the beach
Spa treatment
Activities for children
Kids club
Meetings rooms

Outstanding recognitions

Queer Destination Committed Hotel

This hotel has been named a Committed Queer Destinations Hotel. This program prepares companies and destinations to welcome the LGTBQ+ community, raising awareness and training all their employees.

Wellness for Cancer

YHI Spa is certified by the prestigious Wellness for Cancer organization to provide personalized wellness services to people suffering from cancer.

ESR Award

Accredits the company before its employees, investors, customers, authorities and society, as committed to social responsibility and environmental care with the community where it operates.

Ecostars®

Ecostars® is the leading global sustainability certification, an innovative platform and AI-powered 360 ESG Management Hub for hotels and hotel chains’ CSR departments.

Cuisine

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Sal Steak Cave

Satisfy your taste buds at Sal Steak Cave. For an extra charge you can enjoy succulent cuts of meat and superior-quality ingredients prepared by our expert chefs using the most avant-garde techniques and high-tech equipment. Guests staying in The Reserve and Family Concierge have one dinner included per stay. For adults only (+18). With extra charge. Restaurant open to the public.

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Cappella

A classic Italian restaurant reinterpreted with a welcoming and sophisticated ambience. Capella brings timeless flavors to life through subtle elegance.

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Gastro Hall

A contemporary buffet where the flavors of the world await you in a course full of color and originality. Show-cooking stations using carefully selected ingredients and recipes from different cultures combine in an elegant and welcoming setting.

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Kanna Beach Club

Discover a new concept in ecological, “boho chic” and fashionable cuisine. A blend of the freshest ingredients from the Mexican coast, from Baja California to Quintana Roo. Come and try a delicious organic tiki cocktail with our DJs. It provides Bali beds for up to 6 people and an à la carte menu (with extra charge). Open to the public.

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Vibra

A space that flows with the rhythm of the Caribbean day and is transformed as night falls. His cuisine is a multi-nuanced experience, with every dish combining creativity, flavor and a vibrant energy that you feel in every moment.

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Santé

The Mediterranean awaits you. Enjoy the good life under a beautiful palapa with spectacular views. An open space that connects with nature in a relaxed and distinguished ambience. Only for The Reserve Adults Only guests.

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Kao

The delicacies of Japanese cuisine comes to life in an experience where tradition and contemporary elegance come together. Precise techniques, subtle flavors and a serene climate invite you to savor a culinary journey in perfect harmony.

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Agua Marina

Strong regional influences define this coastal Mexican cuisine, with local, organic ingredients that express the culinary richness of the country through sustainably sourced seafood. An enveloping immersive experience.

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Taquería Blue Agave

In Mexico, eating a taco is considered an art. Savor Mexican cuisine, with its origin in Nahuatl, Mexico City as its capital and the "taquero" as its protagonist. Enjoy an experience that still forms a major part of Mexican folklore.

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Fahrenheit Bar

Relax in the sun, have a quiet chat and a refreshing dip before savoring a drink without leaving the pool, this incredible bar offers stunning views of the Caribbean, a comfortable design and an exotic charm that you will love.

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Coffee Corner by Nespresso

A coffee lovers dream! Enjoy a choice of delicious coffees and a choice of pastries, cookies, panini and cocktails throughout the day.

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Ginger Lounge Bar

A space that changes as the day goes on: in the morning it is a tropical smoothie bar, in the afternoon a “5 to 7” bar inspired by Montreal, and in the evening it is a modern cocktail bar.

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Kao Bar

Inspiration is also to be found at the bar, where the cocktail bar is a masterpiece. Discover a carefully selected choice of drinks including sake, beers and Japanese and Mexican whiskeys, designed to accompany every moment with character and style.

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Blue Agave Bar

A journey through Mexico where drinks are the protagonists. Mexican spirits, beers and wines combine to offer everything: from a more classic and authentic Mexican cocktail bar to the most innovative flavors.

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Santé Bar

A purely Mediterranean cocktail bar with a selection of classic cocktails. Created with aperol, sambuca, pastis, arak, gins and touches of natural fruit. Exclusively for The Reserve guests.

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Pool Bar

The ideal place to enjoy a wide variety of fresh tropical drinks and kid-friendly mocktails. In addition, these drinks can be served from the comfort of our wet bar.

The Shack

Enjoy exquisite flavors by the pool in a relaxing and fun ambience with delicious snacks and refreshing drinks throughout the day. A well deserved break between a dip and a chance to rest in the sunshine.

Zesty

In which traditional flavors are reinterpreted with premium-quality ingredients and carefully presented. Enjoy a dining experience with well-being and "comfort food". The moment of culinary pleasure you have always sought.

Twe12lvet

An ice cream corner featuring 12 artisan flavours where creativity and smoothness meet. Immerse yourself in a sweet and creamy universe, where each flavour is a delicious chapter and each number tells the story of our irresistible ice cream.

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Marco Estrada

04/14/26

5/5

“Nos hospedamos 8 días en familia . El restaurante Blue Agave delicioso las carnes y tacos ; el personal muy atentos , pregunten por Armando y Alberto los atenderán de lujo y acomodarán a lo que necesiten ! Gracias !! En el área de la playa no duden en acercarse con Vianney quien nos atendió de lujo , no tomamos alcohol y siempre nos llevó muy buenas opciones ! En equipo de animación ! Daniel sacó todos su pasos ! Disfrutamos mucho la estadía , seguro volvemos ! (Translated by Google) We stayed for 8 days as a family. The Blue Agave restaurant was delicious, especially the meats and tacos; the staff was very attentive, ask for Armando and Alberto, they'll give you excellent service and accommodate your needs! Thank you!! In the beach area, don't hesitate to approach Vianney, who provided us with wonderful service. We didn't drink alcohol, and she always brought us great options! Daniel from the entertainment team showed off all his dance moves! We thoroughly enjoyed our stay and will definitely be back!”

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