Recently renovated

Cancún, Mexico

Paradisus Cancún

Boulevard Kukulcan, km 16.5, Cancún|

An All-Inclusive icon in Cancun

This luxurious all-inclusive resort in Cancun is inspired by the destination itself, maintaining iconic architecture with its incredible pyramid and the best Caribbean sea views. It offers a renewed luxury experience for families, adults, and groups, and a more sophisticated offering with completely redesigned rooms ready to meet your expectations.

Paradisus Cancun is a 5-star hotel in the best hotel zone, with a wide gastronomic variety, thanks to its restaurants and bars with select international cuisine. Take advantage of the exclusivity of the new adults-only areas offered by The Reserve and the premium services of Family Concierge. An unparalleled experience that includes wellness, cultural activities with Destination Inclusive®, and everything you need to connect with the essence of the destination.

AAA 4 Diamond Certification

Recognition awarded to hotels that meet the highest quality and service standards. It guarantees guests an exceptional experience.

Destination Inclusive® Experiences

See all

a group of tables and chairs in a yard with lights and a gazebo

Onsite Destination Inclusive® Activity

Boho Chic Night

A night with live music paired with mixology drinks in the dim evening light just perfect to share with your other half, family or friends.

a man with a face paint pouring sand out of his hand

Onsite Destination Inclusive® Activity

Jaguar Warrior

Mexican culture at its best, full of color, chants, sounds and scents that will take you back to the local culture's pre-Hispanic era. The perfect moment to enjoy the richness of Mexican culture.

Onsite Destination Inclusive® Activity

Kids Pool Party

With themes ranging from pirates to classic kids' movies, the little ones will enjoy this pool party in the company of The Kidsdom staff. Inflatable or dynamic jet ski competitions for the whole family and poolside happenings.

Accommodation

See all rooms

Modern hotel bedroom with large bed, natural decor, round mirror, and TV.

Balcony ocean view, tropical palm trees, two lounge chairs, and a book.

a bathroom with towels and towels on swingers

Modern bathroom vanity with backlit round mirror, stone wall, and white sink.

Bright tropical hotel room with two twin beds, straw decor, and modern amenities.

Modern hotel bedroom with balcony, outdoor seating, and resort view.

Hotel twin room with wooden headboards, neutral bedding, and straw mirrors.

Modern bathroom with backlit mirror, white vanity, and stone-tiled shower.

Cozy neutral hotel room with bed, wooden furniture, rattan chair, and round mirror.

Modern hotel bedroom with light wood furniture, neutral bedding, woven lights, straw hat.

Resort hotel room, two beds, private balcony overlooking ocean and palms.

Modern hotel room with ocean view balcony, outdoor seating, and lush tropical trees.

Modern bathroom with wood vanity, round mirror, white counter, and tiled shower.

Lush hotel atrium with spiral elevator, indoor garden, and elegant dining.

Immerse yourself in an adults-only privacy and luxury haven

Welcome to the purest elegance in Cancun, Paradisus' premium service for adults only (+18). The Reserve goes beyond anything you've ever known to offer exceptional experiences overlooking the Caribbean Sea.

Discover The Reserve services

Family beach fun: father and two sons running in ocean waves.

Experience the best moments with your family with premium amenities

Family Concierge seeks to satisfy the most discerning traveler. The luxury and comfort that take shape in these superior rooms and suites are all about luxury and comfort, with a Premium service. An experience that will transform your stay in Mexico.

Discover Family Concierge services

Get up to $200 in Resort Credits

Aerial of Cancun pyramid resort on a white sand beach with turquoise ocean.

Highlighted Services

a wedding ceremony set up with chairs and a wreath

Your wedding in Cancun

Celebrate the wedding of your dreams at Paradisus Cancún. Discover our Romance by Paradisus wedding collections, offering a wide range of options tailored to your preferences. We help you create a dream wedding, as well as an unforgettable honeymoon or anniversary.

More information

Relaxing spa lounge with beige sun loungers, wooden floor, and striped sunlight.

YHI Spa

YHI Spa opens its doors to a space where you can savor serenity and calm. Step into our 1,500 m² space with heated cabins, water ritual, sauna, steam room and a healthy beverage bar. Try the infusions, and elixirs, or enjoy the YHI Movesactivities, such as spinning.

More information

Tropical water park with colorful slides, water features, palm trees, and resort.

Splash Park Aquazone

Exciting slides, splash pools and water games await the little ones in a paradise created specially for them. Hours of fun during a holiday in the Mexican Caribbean full of adventures.

Services and facilities

Discover a wide selection of services and facilities designed to make your stay effortlessly comfortable and truly enjoyable.

Personalized Butler Service
Bali bedExtra fee
Outdoor swimming pool
Direct access to the beach
Spa treatment
Activities for children
Kids club
Meetings rooms

Outstanding recognitions

Queer Destination Committed Hotel

This hotel has been named a Committed Queer Destinations Hotel. This program prepares companies and destinations to welcome the LGTBQ+ community, raising awareness and training all their employees.

Wellness for Cancer

YHI Spa is certified by the prestigious Wellness for Cancer organization to provide personalized wellness services to people suffering from cancer.

ESR Award

Accredits the company before its employees, investors, customers, authorities and society, as committed to social responsibility and environmental care with the community where it operates.

Ecostars®

Ecostars® is the leading global sustainability certification, an innovative platform and AI-powered 360 ESG Management Hub for hotels and hotel chains’ CSR departments.

Cuisine

See all restaurants and bars

Sal Steak Cave

Satisfy your taste buds at Sal Steak Cave. For an extra charge you can enjoy succulent cuts of meat and superior-quality ingredients prepared by our expert chefs using the most avant-garde techniques and high-tech equipment. Guests staying in The Reserve and Family Concierge have one dinner included per stay. For adults only (+18). With extra charge. Restaurant open to the public.

Learn more Book

Luxury outdoor restaurant patio with ocean view, palm trees, and sunset.

Cappella

A classic Italian restaurant reinterpreted with a welcoming and sophisticated ambience. Capella brings timeless flavors to life through subtle elegance.

Learn more Book

Restaurant interior with red checkered floor, green plants, brick, and dining tables.

Gastro Hall

A contemporary buffet where the flavors of the world await you in a course full of color and originality. Show-cooking stations using carefully selected ingredients and recipes from different cultures combine in an elegant and welcoming setting.

Book

Modern hotel buffet with diverse food on wooden counters, warm lighting.

Kanna Beach Club

Discover a new concept in ecological, “boho chic” and fashionable cuisine. A blend of the freshest ingredients from the Mexican coast, from Baja California to Quintana Roo. Come and try a delicious organic tiki cocktail with our DJs. It provides Bali beds for up to 6 people and an à la carte menu (with extra charge). Open to the public.

Book

a bar with tables and chairs on a deck overlooking the ocean

Vibra

A space that flows with the rhythm of the Caribbean day and is transformed as night falls. His cuisine is a multi-nuanced experience, with every dish combining creativity, flavor and a vibrant energy that you feel in every moment.

Book

Stylish tropical bar with woven pendant lights, lush foliage, and modern seating.

Santé

The Mediterranean awaits you. Enjoy the good life under a beautiful palapa with spectacular views. An open space that connects with nature in a relaxed and distinguished ambience. Only for The Reserve Adults Only guests.

Book

Oceanfront restaurant with thatch roof, macrame chandeliers, and sea view.

Kao

The delicacies of Japanese cuisine comes to life in an experience where tradition and contemporary elegance come together. Precise techniques, subtle flavors and a serene climate invite you to savor a culinary journey in perfect harmony.

Book

Spacious hotel atrium with tropical plants, wooden details, and glass ceiling.

Agua Marina

Strong regional influences define this coastal Mexican cuisine, with local, organic ingredients that express the culinary richness of the country through sustainably sourced seafood. An enveloping immersive experience.

Book

Beachfront dining area with set tables, palm trees, and ocean view.

Taquería Blue Agave

In Mexico, eating a taco is considered an art. Savor Mexican cuisine, with its origin in Nahuatl, Mexico City as its capital and the "taquero" as its protagonist. Enjoy an experience that still forms a major part of Mexican folklore.

Book

Rustic Mexican restaurant dining room with colorful tiles and wooden furniture.

Fahrenheit Bar

Relax in the sun, have a quiet chat and a refreshing dip before savoring a drink without leaving the pool, this incredible bar offers stunning views of the Caribbean, a comfortable design and an exotic charm that you will love.

Book

a bar with a blue van parked in front of a thatched roof

Coffee Corner by Nespresso

A coffee lovers dream! Enjoy a choice of delicious coffees and a choice of pastries, cookies, panini and cocktails throughout the day.

Book

Modern coffee shop with "COFFEE" sign, green tiles, wood counter, and plant decor.

Ginger Lounge Bar

A space that changes as the day goes on: in the morning it is a tropical smoothie bar, in the afternoon a “5 to 7” bar inspired by Montreal, and in the evening it is a modern cocktail bar.

a room with tables and chairs and a chalkboard

Kao Bar

Inspiration is also to be found at the bar, where the cocktail bar is a masterpiece. Discover a carefully selected choice of drinks including sake, beers and Japanese and Mexican whiskeys, designed to accompany every moment with character and style.

Book

Blue Agave Bar

A journey through Mexico where drinks are the protagonists. Mexican spirits, beers and wines combine to offer everything: from a more classic and authentic Mexican cocktail bar to the most innovative flavors.

Book

Santé Bar

A purely Mediterranean cocktail bar with a selection of classic cocktails. Created with aperol, sambuca, pastis, arak, gins and touches of natural fruit. Exclusively for The Reserve guests.

a restaurant with a thatched roof and a beach view

Pool Bar

The ideal place to enjoy a wide variety of fresh tropical drinks and kid-friendly mocktails. In addition, these drinks can be served from the comfort of our wet bar.

Oceanfront resort pool with swim-up bar, palm trees, white hotel.

The Shack

Enjoy exquisite flavors by the pool in a relaxing and fun ambience with delicious snacks and refreshing drinks throughout the day. A well deserved break between a dip and a chance to rest in the sunshine.

Zesty

In which traditional flavors are reinterpreted with premium-quality ingredients and carefully presented. Enjoy a dining experience with well-being and "comfort food". The moment of culinary pleasure you have always sought.

Elegant restaurant interior with white blossoms, beige booths, and canopy dining.

Twe12lvet

An ice cream corner featuring 12 artisan flavours where creativity and smoothness meet. Immerse yourself in a sweet and creamy universe, where each flavour is a delicious chapter and each number tells the story of our irresistible ice cream.

a green plant on a column in a restaurant

Cancun luxury resort on white sand beach, pyramid hotels, turquoise ocean.

See gallery

Breanne Palmer

05/17/26

5/5

“I can’t say enough good things! We absolutely love this resort! I think we’ve found the place that we will come back to year after year. We originally booked our trip at another resort, and after one terrible day we switched over to Paradisus. From the moment we arrived, we have been treated so incredibly! The staff here are so friendly and amazing. Our room is absolutely gorgeous! Looks like it’s out of a magazine. And so clean. The first time our room was cleaned, we came back to the cutest robes and slippers laid out for the boys! The buffet has a lot of variety, and the food is really good! Alondra and Maylin have such fun kids activities. So far we’ve had a foam pool party and a Mario kart balloon popping race, and my kids have loved every second! We’re so happy we found this gorgeous resort! Highly recommend.”

See more reviews

This section shows customer reviews collected by Google Reviews about their experience at Paradisus Cancún.

Camila López

05/17/26

5/5

“100/10 todo! El servicio de Luis Amisaday súper recomendado, increíble atención una súper persona, la comida deliciosa de verdad! Todo recomendado 😍🫶🫶 (Translated by Google) 100/10 for everything! Luis Amisaday's service is highly recommended, incredible attention, a wonderful person, and the food is truly delicious! Highly recommended! 😍🫶🫶”

Address

Boulevard Kukulcan, km 16.5

Cancún

Contact

+52 998 881 1100

paradisus.cancun@melia.com

Check-in 15:00

Check-out 12:00

Distances

17 km from Airport

20,2 km from Cancun Urban Center

128 km from Tulum Archaeological Site

Hotel information

Name: Paradisus Cancún

Type: Hotel

Segment: Resort

Category: 5

Registration number: 005-007-002571/2025

Activities

Colorful indoor kids' playroom with slide, tree column, activity wall, and seating.

Kidsdom

Explore the planet Aiyanna with Willow and her best friend, Holly. Crafts, science experiments, games and activities adapted to each age group combine fun, creativity and learning. An immersive space for babies and children at Paradisus Cancun that offers high-quality entertainment.

a golf course with trees and a building in the background

Golf in the Caribbean

Anyone for a round of golf? Enjoy the emerald-green fairways and greens at our private executive golf course with nine par-3 holes and equipment rental (extra charge applies). Relax with all your friends and family and come and play a couple of rounds.

Events

a hallway with marble floor and white tables

26Event rooms

3735People

3813m²

Paradisus Cancun is one of the most prestigious meeting resorts in the Cancun hotel area. Featuring 21 spacious meeting rooms equipped with state-of-the-art technology in the heart of paradise. Celebrate weddings and host business meetings, conventions, and galas with us. Request information from our team to help you organize a carbon-neutral event with our Road to Net Zero Events project.

Learn more Request quote

We also recommend

a man and woman sitting on a lounge chair next to a pool

Paradisus La Perla - Adults Only - Riviera Maya

Playa del Carmen

Paradisus Playa del Carmen - Riviera Maya

Quintana Roo

a beach with a group of buildings and trees

Meliá Cozumel - All Inclusive

Cozumel - Quintana Roo

FAQ for the Paradisus Cancún

It is a 5-star hotel.

Check-in can be made from 15:00 on the arrival day. Check-out must be made before 12:00 on the departure day.

You can contact this accommodation by calling +52 998 881 1100 or by sending an e-mail to paradisus.cancun@melia.com.

It is located at Boulevard Kukulcan, km 16.5, Cancun, 77500 Mexico.

Yes, guests staying at the hotel have free Wi-Fi throughout the hotel.

Among the services offered are: Personalized Butler Service, Bali bed, Outdoor swimming pool, Direct access to the beach, Spa treatment, Activities for children, Kids club, Meetings rooms.

Yes. Enjoy a world of exclusivity and sophistication with our Immerse yourself in an adults-only privacy and luxury haven, Experience the best moments with your family with premium amenities and {1} services. Superior quality and exceptional details await you to make your stay even more special.

The accommodation has a wide range of dining options which you can try in any of its 19 restaurants and bars.

MeliáRewards is our loyalty programme, and offers members a range of exclusive benefits and special offers. Belonging means you get more: more value, because you get points, surprises and discounts; more possibilities, because you can earn and redeem your points in thousands of ways; and more time, because you become our top priority.

With Meliá, you will always have the best rate guaranteed. So, if you find an offer with the same conditions at a lower rate (dates, room type, etc.) somewhere else, we will match the offer and give you the best rate. You just need to contact Customer Service, and we will be happy to arrange it for you.

Rates at Paradisus Cancún can vary depending on the type of stay. The selected dates, room type, or other conditions will determine the final rate. Choose the dates that best suit you, and we will show you the available rates and prices for this hotel.

Discover our brands

luxury