Bewertungen von Summum Boutique Hotel Meliá Collection

“Totally recommended! Hotels in Palma usually have very small rooms, but the one we stayed in at Summum was spacious, with high ceilings and openable windows. It’s located on a quiet street, which is a real treat, and they also offer a complimentary private spa session. Nothing is ever a problem at the Summum Hotel. We are super happy that we chose this place to stay — totally recommended!”

“Excelente!!enhorabuena. (Translated by Google) Excellent!! Congratulations.”

“Absolute weiterempfehlung! Mein Lieblingshotel”

“Hotel encantador en el centro de Palma, ideal para parejas. (Translated by Google) Charming hotel in the center of Palma, ideal for couples.”

“⭐️⭐️⭐️⭐️⭐️ Outstanding boutique hotel with an exceptional front office team The front office team at Summum Boutique Hotel is truly exceptional – special thanks to Bianca, Lorena and Pedro. From the very first contact, they were extremely warm, authentic and professional. Even before arrival, they described the hotel by phone exactly as it is: no exaggeration, no false modesty – just honest and accurate communication, which I really appreciated. The location is ultra-central, perfect for exploring Palma on foot. The pool is small at the rooftop area (probably more enjoyable in warmer seasons). What really stands out is the excellent spa, which can be booked for private use. Having the spa entirely to yourself for an hour is a fantastic concept. It includes a treatment area, a sauna and a jacuzzi – everything was perfectly maintained and spotless. Upon arrival, Bianca and Lorena were already waiting for me at the entrance. Lorena personally brought my luggage to the room while Bianca handled the check-in process smoothly and professionally. I also received a very generous upgrade (as a Melia Platinum member) to a Junior Suite with a stunning fresco on the ceiling – absolutely breathtaking. A welcome glass of cava was offered as well. In the room, there was a thoughtful welcome gift: a Summum-branded straw hat, a small praline, water and a handwritten welcome card. A lovely and personal touch. I even wore the straw hat out in the evening :) When I asked for a dinner recommendation, the team immediately understood what would suit me and suggested BarBar nearby – a perfect match: fun, delicious, authentic and reasonably priced. I even mentioned there that the recommendation came from Summum. The next morning, Bianca managed both front office duties and breakfast service flawlessly – very impressive. Breakfast exceeded expectations: there is a full à-la-carte egg menu (for example eggs Benedict with salmon instead of ham, plus chili or Tabasco if desired in my case) as well as a remarkably extensive buffet. For a boutique hotel with only 18 rooms, the selection was huge and the quality excellent. On departure day, Pedro kindly checked my room keys if they are still working and Bianca made a late check-out until 2 pm possible, which was greatly appreciated. Throughout the stay, someone was always available, attentive and genuinely caring. Another big plus: everyone speaks excellent English, which is not always a given in Spain. Some team members also speak German, and interestingly even Romanian. Overall, the service level is outstanding and very personal. If you enjoy central boutique hotels with top-level service and genuine hospitality, Summum Boutique Hotel is an excellent choice. Highly recommended for visitors to Palma who value high travel standards, an ultra-central location, and truly personal five-star-plus service in a beautifully restored historic palace.”

“Beautiful hotel in an excellent location. All the staff were friendly and helpful. Spa facilities are very nice too. Would definitely stay here again.”

“Hemos cogido un bono de desayuno buffet mi pareja y yo para probar la experiencia y, sin duda, repetiremos. Pros: -La calidad de la comida es fantástica, se nota que usan buenos productos y en la cocina tienen buena mano. Nos hemos cogido algunos platos de desayuno a la carta y hemos alucinado con los sabores. -El servicio es excelente, ¡un 20 sobre 10! El camarero que nos ha atendido ha sido muy atento y simpático, el servicio ha sido muy personalizado, nos ha hecho recomendaciones y ha sacado toda la comida y bebida muy rápido. -La cantidad de comida es muy acertada. Hay bollería, embutido, frutas, tostadas, zumos naturales, cafés a la carta, etc. sin límite y los platos que se piden a la carta vienen en porciones correctas. -El lugar se ve pulcro, ordenado y huele muy bien. Para mí es algo a recalcar, ya que me ha dado muy buena impresión nada más entrar. La decoración era muy bonita, los baños estaban impolutos y además tenían música clásica navideña de ambiente. Contra: -Carece de parking. El hotel se encuentra en una zona muy céntrica de Palma y, entre zona de bajas emisiones y zonas acire, es muy difícil acceder a él en coche. Lo más cercano para aparcar es en el paseo de Mallorca, en zona azul. PD: Me gustaría recalcar que según hemos llegado, la chica de la recepción estaba ocupada atendiendo y, para que no nos quedáramos esperando, se ha acercado hasta nosotros el camarero que posteriormente nos ha atendido durante todo el desayuno para sentarnos en la mejor mesa que había en la sala y que pudiéramos ir comiendo sin esperas. Se nota que es un hotel 5 estrellas por todo lo que he mencionado, pero el servicio al cliente sin duda es un plus muy positivo a la hora de elegir este hotel. ¡Muchísimas gracias, volveremos! (Translated by Google) My partner and I got a breakfast buffet voucher to try the experience, and we'll definitely be back. Pros: - The food quality is fantastic; you can tell they use good ingredients, and the chefs are really skilled. We ordered some breakfast dishes from the menu and were blown away by the flavors. - The service is excellent, a 20 out of 10! The waiter who served us was very attentive and friendly, the service was very personalized, he made recommendations, and all the food and drinks came out very quickly. - The portion sizes are just right. There's pastries, cold cuts, fruit, toast, fresh juices, coffees, etc., all unlimited, and the dishes ordered from the menu come in generous portions. - The place looks clean, tidy, and smells wonderful. This is something I want to emphasize, as it made a great first impression. The decor was lovely, the bathrooms were spotless, and they even had classical Christmas music playing in the background. Cons: - It lacks parking. The hotel is located in a very central area of ​​Palma, and between low-emission zones and restricted access zones, it's very difficult to reach by car. The closest parking is on Paseo de Mallorca, in a paid parking zone. PS: I'd like to emphasize that as soon as we arrived, the receptionist was busy with other guests, and so that we wouldn't have to wait, the waiter who later served us throughout breakfast came to us and seated us at the best table in the room so we could eat without waiting. It's clear that it's a 5-star hotel because of everything I've mentioned, but the customer service is definitely a major plus when choosing this hotel. Thank you so much, we'll be back!”

“Wonderful hotel, wonderful staff, special thanks to Pedro who was simply wonderful, and Lorena at the reception, Angelo at the bar was simply exceptionally friendly, cozy rooms, and the rest of the staff are simply amazing, all the girls at reception and the young man, I don’t remember the name unfortunately! I will be back with pleasure! Thank you very much”

“Brunch BRUTAL!!!!! Tanto la calidad de los productos como el servicio del personal desde que entras hasta que te marchas se merece una MATRÍCULA DE HONOR. Enhorabuena por el trabajo y la calidad y elaboración de la comida !!!! (Translated by Google) The brunch was AMAZING!!!!! Both the quality of the food and the service from the moment you walk in until you leave deserve top marks. Congratulations on the work, the quality, and the preparation of the food!!!!”

“Ein wirklich schönes Hotel , bester Service und wunderbare Lage. Alles gut zu erreichen und beste Empfehlungen für die Gastronomie. Wir werden wiederkommen und danke für alles👍”

“Wir waren 5 Tage im Summum und sind restlos begeistert. Unglaublich geschmackvoll eingerichtet, unübertroffener Service und wenige Gehminuten in Herzen palmas. Danke für die schöne Zeit !!”

“Hicimos un desayuno especial y fue todo muy bueno. Buen trato y amables. Lo recomiendo. (Translated by Google) We had a special breakfast and it was all very good. The service was excellent and friendly. I recommend it.”

“Un refugio a pie de centro. El alojamiento es precioso, su personal cercano harán que no quieras salir de allí. (Translated by Google) A haven right in the city center. The accommodation is lovely, and the friendly staff will make you never want to leave.”

“Un refugio a pie de centro. El alojamiento es precioso, su personal cercano harán que no quieras salir de allí. (Translated by Google) A haven right in the city center. The accommodation is lovely, and the friendly staff will make you never want to leave.”

“Super bien me encantó. Desde la recepción, que Alicia fue encantadora, muy profesional, hasta Ángel, un encanto de hombre, amable, simpático...sin palabras. Da gusto ir a sitios y encontrar a personas tan amables, con mucho carisma, muchas gracias. Y el desayuno buenísimo. (Translated by Google) Superb, I loved it. From the reception, where Alicia was charming and very professional, to Ángel, a lovely man, kind, friendly... speechless. It's a pleasure to go places and meet such kind, charismatic people. Thank you very much. And the breakfast was delicious.”

“Danke für den super tollen Aufenthalt. Es hat alles gepasst. Zimmer, Service, Freundlichkeit, Frühstück, etc. Kommen gerne wieder.”

“Whilst it’s strange to leave a review on our very first day of arrival - what this hotel did to support us was amazing. The team, fronted by Diego and Alicia welcomed us, made sure we had hot drinks and gave us a place to rest when we arrived from the early morning ferry. From the bottom of our hearts, thank you for your kindness and help.”

“Beautiful boutique hotel in a great location and full of history . Beautifully renovated with many original features Great breakfast in the terrace area each morning . The service in this hotel is what really makes it special. The staff are simply amazing . Lots of lovely extras touches made our stay here special . Already planning a return trip”

“Fantastic hotel. This place manages to find that balance of effortless 5 star service with the warmth and friendliness of a team of people who really care about the experience of each guest. Special thanks to Alicia who when out of her way to make our stay such a memorable one. Can't wait to go back.”

“Ein wunder schönes Hotel. Klein, fein und sehr ansprechend. Wir wurden super herzlich willkommen geheißen. Die kleinen Aufmerksamkeiten beim ankommen und im Zimmer einfach toll. Das Frühstück hochwertig und eine sehr gute Auswahl. Unser Zimmer sehr geräumig und ansprechend aus gestattet.”