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Destination Inclusive®
Quintana Roo, México

Paradisus Playa del Carmen - Riviera Maya

5 Av. Nte., Luis Donaldo Colosio, 77728 Playa del Carmen, Q.R., Quintana Roo

Un tesoro exótico en el corazón de la Riviera Maya

Bienvenido a un pequeño rincón del paraíso. Ubicado en un increíble bosque de manglares muy cerca de enormes playas de arena fina y blanca, este resort de lujo todo incluido garantiza una estadía verdaderamente única. Habitaciones que te encantarán con un diseño sofisticado y una cuidadosa atención incluso a los detalles más pequeños. Diversión bajo el sol caribeño en albercas y parques acuáticos para toda la familia. Un mundo de sabores en cada platillo. Y una selección de actividades que enriquecerán tu espíritu y te introducirán en el esplendor de la cultura mexicana.

Certificación AAA 4 Diamantes

Reconocimiento otorgado a los hoteles que cumplen con los más altos estándares de calidad y servicio. Garantiza a los huéspedes una experiencia excepcional.

Destination Inclusive® Experiences

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Diversión asegurada

a woman floating in a pool of water

Belleza natural

a man and child sitting at a table with toys

Aprendizaje

Accommodation

a room with a bed and a jacuzzi

Roulette Room Playa del Carmen or La Perla

  • Vista jardín
  • 2 camas dobles o 1 cama king
  • 624 ft²
Disfruta de una estadía de ensueño en Paradisus Playa del Carmen o en Paradisus La Perla. Una Junior Suite solo para adultos con una terraza con vistas al jardín, ideal para saborear el ambiente caribeño. La asignación en cualquiera de los hoteles dependerá de la disponibilidad y no se puede garantizar.
two beds in a room

Junior Suite Nature View

  • Vista jardín
  • 2 camas dobles o 1 cama king
  • 624 ft²
Un espacio diáfano con un cuarto y una cómoda sala de estar con un sofá. Mobiliario de estilo tropical, tecnología de última generación y un sinfín de extraordinarios detalles. Así como una terraza privada con vistas a los hermosos jardines.
a room with two beds and a television

Suite Nature View

  • Vista jardín
  • 2 camas dobles
  • 839 ft²
Relájate en esta suite de un dormitorio y disfruta de la paz y la serenidad en la bañera de hidromasaje en la terraza con vistas al jardín. Un elegante salón con sofá-cama y un comedor completan esta cómoda habitación.
a bed in a room with a glass door

Master Suite Nature View

  • Vista jardín
  • Cama King
  • 1140 ft²
La sofisticación es lo que mejor describe una suite que comprende un dormitorio, un salón amplio con dos sofás, uno de ellos sofá-cama, y una zona de comedor. Pasa el día tomando el sol y recargando las pilas en la bañera de hidromasaje de tu terraza con unas vistas increíbles a los jardines.
a room with a table and chairs

Two Bedroom Master Suite Nature View

  • Vista jardín
  • 2 camas dobles o 1 cama king
  • 1980 ft²
Confort y lujo en una suite muy espaciosa con cama king-size. Dispone de un comedor, un salón con un sillón y un sofá cama, y dos dormitorios. Además de dos terrazas con tina de hidromasaje y vistas a los exóticos jardines del resort.
a bedroom with a glass door and a glass door
Family Concierge

Family Concierge Junior Suite Nature View

  • Vista jardín
  • 2 camas dobles o 1 cama king
  • 624 ft²
¡Esto es vida! Un equilibrio perfecto de elegancia y comodidades. Disfruta de la caricia de la brisa caribeña en tu terraza mientras contemplas los exuberantes jardines. Un entorno idílico para disfrutar de los beneficios exclusivos que ofrece el servicio Family Concierge.
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a room with two beds and a television
Family Concierge

Family Concierge Junior Suite Swim Up

  • Vista piscina
  • 2 camas dobles o 1 cama king
  • 624 ft²
Imagínate en un baño relajante mientras admiras la belleza natural del entorno tropical. Una elegante suite con acceso directo a la alberca desde la terraza, equipada con todos los beneficios más exclusivas de Family Concierge. Prepárate para disfrutar de la experiencia de mayor calidad.
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a room with two beds and a television
Family Concierge

Family Concierge Suite Nature View

  • Vista jardín
  • 2 camas dobles
  • 839 ft²
Un oasis junto a la playa diseñado para hacerte sentir muy especial. La cuidada decoración hace de esta suite un refugio ideal para la relajación. Consta de un salón comedor con sofá cama, un dormitorio y una terraza privada con bañera de hidromasaje con unas vistas increíbles a los jardines.
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a living room with a television and a couch
Family Concierge

Family Concierge Swim Up Suite

  • Vista piscina
  • 2 camas dobles
  • 839 ft²
Privilegios únicos como el acceso directo a la alberca desde la terraza de esta suite, donde también encontrarás una bañera de hidromasaje. Un dormitorio y un salón con sofá-cama completan este remanso de privacidad. Además de todas las comodidades de los servicios premium de Family Concierge.
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a living room with a couch and a table
Family Concierge

Family Concierge Master Suite Nature View

  • Vista jardín
  • Cama King
  • 1140 ft²
Una nueva dimensión del lujo en una suite que fusiona espacio y confort con los servicios de Family Concierge. Consta de varias áreas diferentes, así como una gran terraza con bañera de hidromasaje con unas vistas increíbles a los jardines.
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a bedroom with a bed and a television
Family Concierge

Family Concierge Master Swim Up Suite

  • Vista piscina
  • Cama King
  • 1140 ft²
Una alberca brillante justo afuera de tu terraza y todos los privilegios de Family Concierge se pueden disfrutar en esta suite. Una habitación que comprende varios espacios: un salón con dos sofás, entre ellos un sofá-cama, un comedor y un dormitorio. Y una terraza privada con bañera de hidromasaje.
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a hot tub with a view of the ocean
Family Concierge

Family Concierge Presidential Suite

  • Vista jardín
  • Cama King
  • 1550 ft²
Sofisticada y elegante, esta suite es un remanso de paz. Amplia e impresionante, con una terraza privada donde podrás relajarte y disfrutar de la suave brisa caribeña acompañado de los privilegios más exclusivos que ofrece Family Concierge.
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a man and woman sitting on a couch with a child

Vive los mejores momentos en familia con atenciones premium

Family Concierge busca satisfacer ese anhelo de lujo y confort que todos buscan. Alójate con los tuyos en las mejores habitaciones y suites de este resort todo incluido en Riviera Maya. Descubre las innumerables ventajas que ofrece.

a pool with palm trees and buildings in the background
a living room with a television and a couch
a swimming pool with a slide and a playground
a man and child on a beach
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Highlighted Services

a pool with lounge chairs and a hut

YHI Spa

Bienvenido a un auténtico templo del bienestar en el corazón de Paradisus Playa del Carmen - Riviera Maya. Déjate mimar por tratamientos corporales y faciales elaborados con miel mexicana, aceites esenciales e ingredientes locales. Además de una variedad de servicios diseñados para tu cuidado personal.

a room with exercise bikes and a large window
Gimnasio

El gimnasio está equipado con sistemas de resistencia que incluyen Kinesis®, bicicletas reclinadas con respaldo, un escalador, una máquina de esquí, elíptica, cinta de correr, máquina de remo, equipo de pesas y una sala de usos múltiples con equipos de spinning. Además de pilates, yoga, spinning, wellness y clases de masajes. Y sesiones con un entrenador personal (cargo extra). Solo para mayores de 18 años.

a water park with a playground and a pool
Disfruta del agua

Nuestro resort cuenta con un divertido parque acuático, dos albercas estilo laguna, una alberca de actividades y un swim-up bar para refrescarte en cualquier momento. Vive tus vacaciones más idílicas bajo el sol de la Riviera Maya.

a man and child in a pool
Todo incluido

Disfruta de la experiencia única de una estadía en uno de nuestros hoteles todo incluido. Olvídate de organizar todos los aspectos de tu estadía y preocúpate de aprovechar al máximo cada minuto de tus vacaciones con la garantía de calidad Meliá. No esperes más. Descubre la selección de hoteles todo incluido que te ofrecemos.

Services and facilities

Discover a wide selection of services and facilities designed to make your stay effortlessly comfortable and truly enjoyable.

Servicio de mayordomo personalizado

Cama balinesa

Acceso directo a la playa

Tratamiento de spa

Spa y centro de bienestar
Extra fee

Actividades para niños

Kids Club

Parque acuático

Outstanding recognitions

Committed Queer Destinations Hotel

Este establecimiento ha sido reconocido Committed Queer Destinations. La distinción prepara a empresas y destinos para acoger a la comunidad LGTBQ+, sensibilizando y formando a todos los empleados.

Wellness for Cancer

YHI Spa está certificado por la reconocida organización Wellness for Cancer para proporcionar servicios de bienestar personalizados a personas afectadas por cáncer.

Distintivo ESR

Acredita a la empresa ante sus empleados, inversionistas, clientes, autoridades y sociedad, como comprometida con la responsabilidad social y el cuidado del medio ambiente con la comunidad.

Ecostars®

Ecostars®, líder mundial en certificación de sostenibilidad, una plataforma innovadora y un centro de gestión 360 ESG impulsado por IA para los departamentos de RSC de hoteles y cadenas hoteleras.

The Hotel Collection

Galardonado por AMEX, The Hotel Collection cuenta con hoteles reconocidos por su excelencia en el servicio, comodidad y experiencias únicas para los viajeros más exigentes.

Traveler´s Choice

Otorgado por TripAdvisor, este premio anual se basa en millones de opiniones y comentarios de viajeros de todo el mundo, que valoran la calidad de las instalaciones y servicios turísticos.

Sal Steak Cave

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Lemon Fish

a room with a table and chairs
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1 / 3
a group of buildings with a pool and trees around it
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Average rating
4.7/5
10210 reviews

Stayed here for 9 nights in August 2024. We loved the hotel and had the best all inclusive experience. Room - the room was massive even for the 3 of us, 2 adults and a 12yo. Aircon worked a dream which is very good as it was super hot. Mini bar restocked daily and room cleaned daily. All inclusive - all the food options we had were very good, the buffet was all fresh and a great choice for every meal. The speciality restaurants were a pain to book as had to go to a desk to do it... but great once this was done. Swim up bar great, beach bar also great. Nothing bad to say Service - All the staff were super friendly and happy, nothing to much for them to make your holiday special. Location - if you have never been to Mexico before the neighbourhood might be off putting when driving to the hotel. Once in the hotel there is security on the gates, they take details from all taxis picking you up etc etc. It's generally too hot to walk far, so grab a taxi to town!

Graham Fell

This section shows customer reviews collected by Google Reviews about their experience at Paradisus Playa del Carmen - Riviera Maya.

Celsius was amazing had amazing food and the best service especially our waitress Grisey who was very kind and helpful.

Amaan Tekie

This section shows customer reviews collected by Google Reviews about their experience at Paradisus Playa del Carmen - Riviera Maya.

Kudos to the entire team at this resort for their commitment to quality and service. Beyond impressed with the availability of different spaces and the great variety of restaurants. Buffet food was outstanding and the A La Carte we visited were even better. The constant cleanliness of the entire resort has to be applauded. Paradisus/Melia gained some new members with our family. If there could be ONE improvement, I would say an additional nighttime bar option other than Kicks. (y al DJ, un poco mas de buen animo) Gracias a todos!

Diego Mosquera

This section shows customer reviews collected by Google Reviews about their experience at Paradisus Playa del Carmen - Riviera Maya.

All I can say is that this resort is amazing. Perfect size for young families and everything was perfect. We got all our reservations before our stay and our concierge Nestor was so responsive and accommodating and made our stay wonderful. Our kids had an amazing time and every evening we did the kiddo activity. The beach is perfect to swim in and well kept. Lunch box was great and lunch at celsius was perfect for the family. Our fav restaurant was Flora but all of them were good. Pools were wonderful and refreshing Customer service was great and our rooms were cleaned twice a day with turn down. We will be coming back next year and this resort has changed my perception of all-inclusive completely. Thank you for making our family trip memorable

Diva Hinzmann

This section shows customer reviews collected by Google Reviews about their experience at Paradisus Playa del Carmen - Riviera Maya.

El hotel en general lindo, buen servicio, buena comida y El Show y la comida del Chef Leonardo 100/10 🔥🥢🍚 nos encantó!

Claudia Joseph Diaz

This section shows customer reviews collected by Google Reviews about their experience at Paradisus Playa del Carmen - Riviera Maya.
1 / 5

Stayed here for 9 nights in August 2024. We loved the hotel and had the best all inclusive experience. Room - the room was massive even for the 3 of us, 2 adults and a 12yo. Aircon worked a dream which is very good as it was super hot. Mini bar restocked daily and room cleaned daily. All inclusive - all the food options we had were very good, the buffet was all fresh and a great choice for every meal. The speciality restaurants were a pain to book as had to go to a desk to do it... but great once this was done. Swim up bar great, beach bar also great. Nothing bad to say Service - All the staff were super friendly and happy, nothing to much for them to make your holiday special. Location - if you have never been to Mexico before the neighbourhood might be off putting when driving to the hotel. Once in the hotel there is security on the gates, they take details from all taxis picking you up etc etc. It's generally too hot to walk far, so grab a taxi to town!

Graham Fell

This section shows customer reviews collected by Google Reviews about their experience at Paradisus Playa del Carmen - Riviera Maya.

Celsius was amazing had amazing food and the best service especially our waitress Grisey who was very kind and helpful.

Amaan Tekie

This section shows customer reviews collected by Google Reviews about their experience at Paradisus Playa del Carmen - Riviera Maya.

Kudos to the entire team at this resort for their commitment to quality and service. Beyond impressed with the availability of different spaces and the great variety of restaurants. Buffet food was outstanding and the A La Carte we visited were even better. The constant cleanliness of the entire resort has to be applauded. Paradisus/Melia gained some new members with our family. If there could be ONE improvement, I would say an additional nighttime bar option other than Kicks. (y al DJ, un poco mas de buen animo) Gracias a todos!

Diego Mosquera

This section shows customer reviews collected by Google Reviews about their experience at Paradisus Playa del Carmen - Riviera Maya.

All I can say is that this resort is amazing. Perfect size for young families and everything was perfect. We got all our reservations before our stay and our concierge Nestor was so responsive and accommodating and made our stay wonderful. Our kids had an amazing time and every evening we did the kiddo activity. The beach is perfect to swim in and well kept. Lunch box was great and lunch at celsius was perfect for the family. Our fav restaurant was Flora but all of them were good. Pools were wonderful and refreshing Customer service was great and our rooms were cleaned twice a day with turn down. We will be coming back next year and this resort has changed my perception of all-inclusive completely. Thank you for making our family trip memorable

Diva Hinzmann

This section shows customer reviews collected by Google Reviews about their experience at Paradisus Playa del Carmen - Riviera Maya.

El hotel en general lindo, buen servicio, buena comida y El Show y la comida del Chef Leonardo 100/10 🔥🥢🍚 nos encantó!

Claudia Joseph Diaz

This section shows customer reviews collected by Google Reviews about their experience at Paradisus Playa del Carmen - Riviera Maya.

Activities

a room with a large projector screen

The Kidsdom

a man and woman with a child on a beach

¡Las mejores vacaciones!

a group of kids playing arcade games

The Game Room

Events

a room with a round table and chairs
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  • 26

    Event rooms
  •  
  • 2685

    People
  •  
  • 1192

Paradisus Playa del Carmen es uno de los principales resorts de eventos de la Riviera Maya. Con un gran Centro de Convenciones, el complejo acoge bodas, reuniones de negocios y convenciones. Un conserje de reuniones le asistirá personalmente para ayudarle a crear un evento de éxito. Descubra cómo celebrar su evento de una forma sostenible gracias al programa Road to Net Zero Events.

1

What is the official category of the accommodation?

It is a 5-star hotel.

2

What are the time limits for check-in and check-out?

Check-in can be made from 15:00 on the arrival day. Check-out must be made before 12:00 on the departure day.

3

What are the contact details?

You can contact this accommodation by calling +52 984 877 3900 or by sending an e-mail to paradisus.playadelcarmen@melia.com.

4

What is the address of the accommodation?

It is located at 5 Av. Nte., Luis Donaldo Colosio, 77728 Playa del Carmen, Q.R., Playa del Carmen, 77728 México.

5

Will I have Free Wi-Fi?

No, the accommodation does not yet offer this service.

6

What services does the accommodation offer?

Servicio de mayordomo personalizado, Cama balinesa, Acceso directo a la playa, Tratamiento de spa, Spa y centro de bienestar, Actividades para niños, Kids Club, Parque acuático

7

Are there any exclusive services?

Yes. Enjoy a world of exclusivity and sophistication with our The Reserve and Family Concierge services. Superior quality and exceptional details await you to make your stay even more special.

8

How many restaurants and bars are there?

The accommodation has a wide range of dining options which you can try in any of its 27 restaurants and bars.

9

What are the benefits of being a MeliáRewards member?

MeliáRewards is our loyalty programme, and offers members a range of exclusive benefits and special offers. Belonging means you get more: more value, because you get points, surprises and discounts; more possibilities, because you can earn and redeem your points in thousands of ways; and more time, because you become our top priority.

10

How can I make sure I get the best rate?

With Meliá, you will always have the best rate guaranteed. So, if you find an offer with the same conditions at a lower rate (dates, room type, etc.) somewhere else, we will match the offer and give you the best rate. You just need to contact Customer Service, and we will be happy to arrange it for you.

11

How much does it cost to stay at Paradisus Playa del Carmen - Riviera Maya?

Rates at Paradisus Playa del Carmen - Riviera Maya can vary depending on the type of stay. The selected dates, room type, or other conditions will determine the final rate. Choose the dates that best suit you, and we will show you the available rates and prices for this hotel.

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