Enjoy a 100 EUR discount on food and beverages at a selection of restaurants.
Enjoy a discount voucher on food and drink at a selection of restaurants. Subject to certain restrictions and restaurant opening hours. Please ask at reception on arrival.
Transfer to and from the airport in a private vehicle included.
Transfer to and from the airport in a private vehicle included. Please, contact the hotel for more information.
Highlighted Services
Spa By Clarins
The perfect combination of massage techniques, highly efficient products designed by Clarins and an unparalleled sensory experience. A sensation of extreme well-being and pleasure for all the senses, with delicate aromas, personalised music, sumptuous textures, tasty herbal teas...
Discover an incredible saltwater infinity pool measuring more than 5000m2, 80 water beds and 2 water rituals at the Gran Meliá Palacio de Isora resort. And guests staying in our RedLevel rooms and suites also have access to two swimming pools reserved for adults only.
Gym
Equipped with the most modern facilities and attended by qualified staff, work out in our impressive gym. It also offers personal training services, nutritional guidance and customised training programmes (extra charge).
The epitome of elegance and exclusivity in Tenerife
This charming adults-only (+16) hotel, located at the foot of Mount Teide and lapped by the Atlantic Ocean, offers a refined experience featuring personalised amenities and an exquisite premium service. An oasis of pure magnetism with incredible swimming pools, including the longest infinity pool in Europe, and gardens which blend in perfectly with the natural beauty of Tenerife. With facilities which inspire calm and serenity accompanied by sophisticated and cutting-edge design. Discover this sanctuary of unique services.
RedLevel ensures unique experiences and unforgettable holidays. Thanks to the select ambience and elegant design of the private RedLevel areas within the Gran Meliá Palacio de Isora resort: RedLevel Lounge, restaurants, bars, swimming pools and terraces. Thanks to the luxury details in completely personalised rooms and suites. And thanks to a team focused on making your stay an inspiring experience through an extensive range of exceptional services. Discover the elegant space you need and desire at the RedLevel at Gran Meliá Palacio de Isora.
This section shows customer reviews collected by Google Reviews about their experience at RedLevel at Gran Meliá Palacio de Isora.
Carmen Gómez
04/06/26
5/5
“En este fin de semana, hemos salido con gran satisfacción a todo los niveles pero principalmente, la atención personal ha sido exquisita.
Guardamos un grato recuerdo de todo el personal, en especial de los mayordomos: Leonardo y Rubén; de la recepción: Felipe y Mario; del equipo de restauración: Jorge Peñate, Luis González y Jorge. Todos ellos nos atendieron desde el primer momento, con una sonrisa y dedicación. Como si estuviéramos en casa. No podemos dejar de mencionar, la calidad y la elaboración de la comida que disfrutamos en el Restaurante Dos Naifes.
Finalmente, el servicio de habitaciones fue muy profesional.
100% recomendable venir a este hotel!
(Translated by Google)
This past weekend, we left feeling extremely satisfied on all levels, but above all, the personal attention was exquisite.
We have fond memories of all the staff, especially the butlers, Leonardo and Rubén; the reception staff, Felipe and Mario; and the restaurant team: Jorge Peñate, Luis González, and Jorge. They all attended to us from the very first moment with a smile and dedication, making us feel right at home. We must also mention the quality and preparation of the food we enjoyed at the Dos Naifes Restaurant.
Finally, the room service was very professional.
We highly recommend this hotel!”
Activities
Exceptional experiences
Discover the culture and cuisine of the Canary Islands through a fascinating selection of exceptional experiences at the RedLevel at Gran Meliá Palacio de Isora. Enjoy an evening gazing at the stars, dare to try paragliding, board a boat for a thrilling fishing trip or learn about the volcanic origin of the island with an expert speleologist.
Enjoy an extensive activities programme designed to ensure your well-being. With yoga classes, pilates, stretching, relaxation and meditation, body conditioning and sessions with a personal trainer. As well as water activities, spinning, Latin dance classes, functional training and boxfit, and football, tennis, paddle tennis and table tennis competitions.
Unique workshops
The RedLevel at Gran Meliá Palacio de Isora offers guests a series of unique activities and learning experiences. From a wine tasting to learn about their oenological features to a diving class in our infinity pool, as well as learning how to make tasty Mojitos or how to creatively mix sangria.
Evening leisure experiences
Enjoy the best and latest chill out music on our Ocean terrace at sunset, featuring wonderful views of the island of La Gomera. With live music in the evening and unforgettable panoramic shows in the Plaza Atlántica, which is lit up every evening to showcase the light show in its fountains.
This section shows customer reviews collected by Google Reviews about their experience at RedLevel at Gran Meliá Palacio de Isora.
Jade Brady
04/02/26
5/5
“This is our second time returning to Gran Melia resort and we are already planning our next holiday. From the moment you arrive at Gran Melia the staff go out of their way to make you feel welcome and help you with any queries or concerns you might have. The level of care and hospitality at this resort is the best we have ever experienced. The hotel has something for everyone, endless entertainment for children, adults only sections for quiet and moments away from chaos as well as restaurants with exceptional food. A special thank you to all the staff in the red level for all their help.”
This section shows customer reviews collected by Google Reviews about their experience at RedLevel at Gran Meliá Palacio de Isora.
Alain Vu
03/21/26
5/5
“Super séjour dans ce très bel hôtel.
Le personnel est très serviable, très gentil et souriant.
Je conseille vivement le red level ainsi qu’une chambre avec vue sur mer ou vue partielle sur mer.
Si je reviens à Tenerife, ce sera dans cet hôtel”
This section shows customer reviews collected by Google Reviews about their experience at RedLevel at Gran Meliá Palacio de Isora.
Nicolas
03/14/26
5/5
“Se puede decir la megor experiencia bueno me robaron 10 euros 😞
(Translated by Google)
I can say it was the best experience, well, they stole 10 euros from me 😞”
With the Atlantic Ocean as a backdrop and the creativity of Jorge Peñate and Luis Martín setting the pace, there is an absolute commitment to freshness and quality. Savor a dining experience that awakens all the senses, combining tradition and innovation in every bite.
From this exclusive rooftop, watch the Atlantic merge with the sky in a show that arouses all your senses, with the silhouette of La Gomera in front of you and, in the distance, the majestic Mount Teide. Enjoy an unforgettable sunset and unique dining experience.
An Italian trattoria with views of the ocean and the Plaza Atlántica that will stimulate all your senses. Traditional Italian cuisine with a magical ingredient: the sunsets over the island of La Gomera.
A commitment to serving the finest contemporary Asian cuisine in this fusion restaurant in Tenerife. Thai, Japanese, Chinese or Indian cuisine: choose the culinary experience you prefer from a mixture of sweet, savoury and creative flavours.
A varied and innovative Food Market that allows you to take a journey through the best culinary traditions in the world. A fusion of flavours with delicious dishes prepared in real time.
Savour the best Mediterranean cuisine, particularly the rice dishes, in a restaurant next to the pool and with the best views of the resort. A unique space decorated in wood and with handcrafted textures to create an elegant and sophisticated ambience surrounded by natural beauty.
Host your events and conferences in this business hotel in Tenerife, with event rooms with abundant natural light and the latest technology. Facilities which include beautiful outdoor spaces which are perfect for any type of professional event or intimate celebration.
Treat yourself to an immersive experience with the RedLevel luxury service
RedLevel: pure elegance for adults only. The Gran Meliá premium service is an oasis of exclusivity with unique benefits and private where you can rest and relax in peace.
FAQ for the RedLevel at Gran Meliá Palacio de Isora
It is a 5-star hotel.
Check-in can be made from 15:00 on the arrival day. Check-out must be made before 12:00 on the departure day.
You can contact this accommodation by calling +34 922 86 90 00 or by sending an e-mail to gran.melia.palacio.isora@melia.com.
It is located at Avenida de los Océanos, 1, Tenerife, 38686 Spain.
Yes, guests staying at the hotel have free Wi-Fi throughout the hotel.
Among the services offered are: Adults only property, Personalized Butler Service, Bali bed, Heated pool, Infinity pool, Direct access to the beach, Private beach, Spa treatment.
Yes. Enjoy a world of exclusivity and sophistication with our Treat yourself to an immersive experience with the RedLevel luxury service service. Superior quality and exceptional details await you to make your stay even more special.
The accommodation has a wide range of dining options which you can try in any of its 10 restaurants and bars.
MeliáRewards is our loyalty programme, and offers members a range of exclusive benefits and special offers. Belonging means you get more: more value, because you get points, surprises and discounts; more possibilities, because you can earn and redeem your points in thousands of ways; and more time, because you become our top priority.
With Meliá, you will always have the best rate guaranteed. So, if you find an offer with the same conditions at a lower rate (dates, room type, etc.) somewhere else, we will match the offer and give you the best rate. You just need to contact Customer Service, and we will be happy to arrange it for you.
Rates at RedLevel at Gran Meliá Palacio de Isora can vary depending on the type of stay. The selected dates, room type, or other conditions will determine the final rate. Choose the dates that best suit you, and we will show you the available rates and prices for this hotel.
Immerse yourself in an eternal spring experience in this room with a furnished terrace and exclusive garden views. Enjoy elegant privacy in a RedLevel space reserved for adults (+16).
RedLevel
RedLevel Deluxe Ocean Partial
Ocean views1 King bed or two single beds54m²
Immerse yourself in a stay with a terrace offering partial views of the Atlantic Ocean. Enjoy the eternal spring of the Canary Islands and the RedLevel benefits from a cosy space in the adult-only (+16) area.
RedLevel
RedLevel Deluxe Ocean Partial View with Whirpool
Ocean views1 King bed or two single beds54m²
Indulge in pure hedonism on a terrace with partial ocean views and a hydromassage tub. A true pleasure for the five senses within the adults-only (+16) area offered by RedLevel.
RedLevel
RedLevel Junior Suite Ocean Front
Sea view1 King bed or two single beds64m²
A select haven where you can wake each day to the majestic sound of the waves. Located in the main resort, this elegant adults-only (+16) room offers magnificent Atlantic views from its balcony.
RedLevel
RedLevel Junior Suite with Large Terrace and Whirpool
Garden view1 King bed or two single beds93m²
Collect unforgettable moments from a large terrace, with privileged views of the RedLevel pool and exclusive gardens. Let yourself be captivated by this delicate stay in the area reserved for adults (+16).
RedLevel
RedLevel Junior Suite Ocean Front with Whirlpool Bath
Ocean viewsKing-size bed54m²
Begin your relaxing days facing the brilliant sea and unwind in a splendid whirlpool bath. An exclusive accommodation where you can share the RedLevel experience, from a reserved area for guests over 16 years of age.
RedLevel
RedLevel Master Suite Ocean View with Bathtub on Terrace
Ocean viewsKing-size bed111m²
Comfortable suite with partial ocean views. It also has a deep bathtub, a spacious lounge, a bedroom with a double bed, two bathrooms and amenities by Carner. Immerse yourself in the charms of the Atlantic from a suite decorated in warm colours.
RedLevel
RedLevel Villa with Private Pool Adults Only
Garden viewKing-size bed400m²
Exclusivity at its finest. Discover this majestic villa with a heated pool and tropical garden. Located in the adults-only area (+16), it offers greater serenity during your holiday in Tenerife.
Embark on the Rivamare on a unique journey around the Mediterranean and explore the wonders of the Mallorcan coast. The jewel in the crown of the Riva shipping company is delivered by Meliá to provide you with an exclusive experience in an unparalleled natural environment.
<p>If you want to play a few holes during your holiday in Punta Cana and take advantage of the great weather and stunning scenery in the Caribbean, Cocotal Golf & Country Club is one of the best golf courses the Caribbean island has to offer. The perfect choice for a round of golf in the Dominican Republic!</p>
Discover MeliáRewards
Exclusive benefits from day one
Sign up and receive 2,000 welcome points. Our loyalty programme offers discounts, surprises, and exceptional benefits.
Up to 25% off
In unique and wonderful rooms
Choose your next holiday, organize a special break or enjoy an unforgettable experience with up to 25% MeliáRewards discount.
Embark on the Rivamare on a unique journey around the Mediterranean and explore the wonders of the Mallorcan coast. The jewel in the crown of the Riva shipping company is delivered by Meliá to provide you with an exclusive experience in an unparalleled natural environment.
Hotel de Mar Gran Meliá, Mallorca - Illetas, Spain
Madrid: The Fashion and Trend Capital
Daniel Pérez Barriga, a social and cultural anthropologist specialized in building fashion brands, unveils the best of Spanish fashion. His passion for craftsmanship and fashion has led him to join the Madrid Es Moda board of directors, an urban festival promoted by the Asociación de Creadores de Moda de España (Association of Fashion Creators of Spain).
Together with the best masters, discover first-hand the typical Menorcan products, participate in their production or visit some of the island’s most iconic workshops. A journey through the senses, where you will learn about the history and know-how of several generations. An experience that encompasses an array of proposals and will allow you to choose the path you want to travel.
<p>If you want to play a few holes during your holiday in Punta Cana and take advantage of the great weather and stunning scenery in the Caribbean, Cocotal Golf & Country Club is one of the best golf courses the Caribbean island has to offer. The perfect choice for a round of golf in the Dominican Republic!</p>
Hotels designed for you
Find your hotel type according to your trip
Discover hotels designed for every adventure: with a spa, pet-friendly, adults-only, family-friendly… You choose how and with whom to enjoy.
Daniel Pérez Barriga, a social and cultural anthropologist specialized in building fashion brands, unveils the best of Spanish fashion. His passion for craftsmanship and fashion has led him to join the Madrid Es Moda board of directors, an urban festival promoted by the Asociación de Creadores de Moda de España (Association of Fashion Creators of Spain).
Together with the best masters, discover first-hand the typical Menorcan products, participate in their production or visit some of the island’s most iconic workshops. A journey through the senses, where you will learn about the history and know-how of several generations. An experience that encompasses an array of proposals and will allow you to choose the path you want to travel.