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Treat yourself to an immersive experience with the RedLevel luxury service
RedLevel: pure elegance for adults only. The Gran Meliá premium service is an oasis of exclusivity with unique benefits and private areas where you can rest and relax in peace.
Discover RedLevel services,regionOfInterest=(2150,1434))
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Located at the foothills of Teide and bathed by the Atlantic Ocean, this charming adults only (+16) hotel offers a distinguished experience, with personalised attention and exquisite premium service. An oasis of pure magnetism with incredible swimming pools, including the longest infinity pool in Europe, and gardens integrated in harmony with Tenerife's natural beauty. With facilities where calm is breathed in a sophisticated atmosphere of irresistible design. Discover this sanctuary of unique attentions.
RedLevel creates unique moments to offer unforgettable holidays. For the select atmosphere and elegant design of its reserved areas within the Gran Meliá Palacio de Isora resort: RedLevel Lounge, restaurants, bars, pools and terraces. For the luxurious details in completely personalised rooms and suites. And for a team dedicated to turning your stay into an inspiring experience, through an extensive range of distinguished services. Find at RedLevel at Gran Meliá Palacio de Isora the space of distinction you are looking for.
,regionOfInterest=(1771.5,1200))
,regionOfInterest=(1771.5,1200))
Transfer to and from the airport in a private vehicle included. Please, contact the hotel for more information.
,regionOfInterest=(1771.5,1181))
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Private breakfast in the privacy of your Villa with a choice of dishes and personalized attention. Served indoors or outdoors in the gazebo or on the terrace and can be personalized for an even more exclusive experience.
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Enjoy a discount on food in DOS NAIFES (+16) restaurant. Subject to certain restrictions and restaurant opening hours. Please ask at reception on arrival.
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Receive a complimentary welcome gift during your stay in your Villa or RedLevel Suite.
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Free entrance to the water circuit
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The perfect combination of massage techniques, highly efficient products designed by Clarins and an unparalleled sensory experience. A sensation of extreme well-being and pleasure for all the senses, with delicate aromas, personalised music, sumptuous textures, tasty herbal teas...
More information,regionOfInterest=(1771.5,1181))
,regionOfInterest=(1771.5,1181))
Swimming pools
Discover an incredible saltwater infinity pool measuring more than 5000m2, 80 water beds and 2 water rituals at the Gran Meliá Palacio de Isora resort. And guests staying in our RedLevel rooms and suites also have access to two swimming pools reserved for adults only.
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Gym
Equipped with the most modern facilities and attended by qualified staff, work out in our impressive gym. It also offers personal training services, nutritional guidance and customised training programmes (extra charge).
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Discover the culture and cuisine of the Canary Islands through a fascinating selection of exceptional experiences at the RedLevel at Gran Meliá Palacio de Isora. Enjoy an evening gazing at the stars, dare to try paragliding, board a boat for a thrilling fishing trip or learn about the volcanic origin of the island with an expert speleologist.
More information,regionOfInterest=(1476.5,984.5))
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Enjoy an extensive activities programme designed to ensure your well-being. With yoga classes, pilates, stretching, relaxation and meditation, body conditioning and sessions with a personal trainer. As well as water activities, spinning, Latin dance classes, functional training and boxfit, and football, tennis, paddle tennis and table tennis competitions.
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,regionOfInterest=(1771.5,1251.5))
The RedLevel at Gran Meliá Palacio de Isora offers guests a series of unique activities and learning experiences. From a wine tasting to learn about their oenological features to a diving class in our infinity pool, as well as learning how to make tasty Mojitos or how to creatively mix sangria.
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Enjoy the best and latest chill out music on our Ocean terrace at sunset, featuring wonderful views of the island of La Gomera. With live music in the evening and unforgettable panoramic shows in the Plaza Atlántica, which is lit up every evening to showcase the light show in its fountains.
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Gillian Tosh
05/15/26
5/5
“We are regular visitors to the Red Level and call this wonderful hotel our second home! The reception team are very welcoming, friendly and attend to any request such as booking restaurants either in the hotel or locally. One of the highlights is the Red Level breakfast served, overlooking the sea, with probably the widest choice of buffet and menu choices we have ever seen! We also thoroughly enjoy the afternoon open bar which serves the most amazing canapés! Overall, the staff and the attention to every detail is exceptional and as we leave, we’re already looking forward to our next visit.”See more reviews
This section shows customer reviews collected by Google Reviews about their experience at RedLevel at Gran Meliá Palacio de Isora.
Charo Flores Valverde
05/13/26
5/5
“Gracias por tantos años haciéndenos sentir como en casa, cuidados y atendidos en todo momento. Gracias por vuestra amabilidad, por vuestra simpatía y por vuestra profesionalidad, gracias por crear en nosotros la necesidad de volver para desconectar de nuestro día a día. Gracias Jose, gracias Lorenzo, gracias Moha... gracias a todos y cada uno de vosotros”See more reviews
This section shows customer reviews collected by Google Reviews about their experience at RedLevel at Gran Meliá Palacio de Isora.
Stylianos Stylianou
05/03/26
5/5
“Magnifique hôtel plein d'étoiles une œuvre d'art J'aime c'est une très belle découverte. Merci a tous de me faire sentir comme une personne normale excellente thérapie psychologique Merci a tout le staff ça travaille dans la joie et la bonne humeur.”See more reviews
This section shows customer reviews collected by Google Reviews about their experience at RedLevel at Gran Meliá Palacio de Isora.
Mark F.
04/29/26
4/5
“Lovely place! I get here on day 1 and find a beautiful card slipped under my door by “Barbara”. Inviting me to get a “special invitation” to the Circle Melia lounge. Upon turning up I am told I can get a one day €250 cabana sun lounger rental or €150 resort credit. All I need to do is listed to 45 mins of spiel on what sounds like a timeshare scheme from the head honcho. Oh no, it is not a timeshare scheme. It is a plan which is well worth my time and money. Could cost tens of thousands of pounds. Tailored for me. And all adults in the group have to come along for the spiel to get the €150. And the kids have to come along as well to get an excellent bangle. And thymey will happily keep you there for well over an hour. You can read all about what guests think to these schemes in other reviews. And I did not buy. Anyway, if you say “no” you will find reception have shared your phone number with the sales rep and you get whatsapps. You will constantly bump into them throughout the hotel. And you are only safe in the toilets (assuming you are the opposite sex to the sales rep). I just think that in this day and age, they should lay off the hard sell and let guests enjoy their holiday. After getting a “no” they should move onto the next guest. Not subject them to this. Nice enough hotel otherwise.”See more reviews
This section shows customer reviews collected by Google Reviews about their experience at RedLevel at Gran Meliá Palacio de Isora.
David Navarro
04/07/26
5/5
“El trato increíble, 100x100 recomendable (Translated by Google) The service was amazing, 100% recommended”See more reviews
This section shows customer reviews collected by Google Reviews about their experience at RedLevel at Gran Meliá Palacio de Isora.
Average rating
4.6/5
209 reviews
Discover a wide selection of services and facilities designed to make your stay effortlessly comfortable and truly enjoyable.
It is a 5-star hotel.
Check-in can be made from 15:00 on the arrival day. Check-out must be made before 12:00 on the departure day.
You can contact this accommodation by calling +34 922 86 90 00 or by sending an e-mail to gran.melia.palacio.isora@melia.com.
It is located at Avenida de los Océanos, 1, Tenerife, 38686 Spain.
Yes, guests staying at the hotel have free Wi-Fi throughout the hotel.
Among the services offered are: Personalized Butler Service, Bali bed, Heated pool, Infinity pool, Direct access to the beach, Spa treatment, Airport hotel transfer, Facilities for guests with mobility issues.
Yes. Enjoy a world of exclusivity and sophistication with our Treat yourself to an immersive experience with the RedLevel luxury service service. Superior quality and exceptional details await you to make your stay even more special.
The accommodation has a wide range of dining options which you can try in any of its 11 restaurants and bars.
MeliáRewards is our loyalty programme, and offers members a range of exclusive benefits and special offers. Belonging means you get more: more value, because you get points, surprises and discounts; more possibilities, because you can earn and redeem your points in thousands of ways; and more time, because you become our top priority.
With Meliá, you will always have the best rate guaranteed. So, if you find an offer with the same conditions at a lower rate (dates, room type, etc.) somewhere else, we will match the offer and give you the best rate. You just need to contact Customer Service, and we will be happy to arrange it for you.
Rates at RedLevel at Gran Meliá Palacio de Isora can vary depending on the type of stay. The selected dates, room type, or other conditions will determine the final rate. Choose the dates that best suit you, and we will show you the available rates and prices for this hotel.
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Immerse yourself in an eternal spring experience in this room with a furnished terrace and views of an exclusive garden. Enjoy the most elegant privacy in a RedLevel space reserved for adults (+16).
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Immerse yourself in a stay with a terrace offering partial views of the Atlantic Ocean. Enjoy the eternal spring of the Canary Islands and the advantages of RedLevel from a welcoming space in the adult-only (+16) area.
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Indulge in pure hedonism on a terrace with partial ocean views and a whirlpool bath. A true pleasure for the five senses within the adults-only (+16) area offered by RedLevel.
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A select haven where you can wake each day to the majestic sound of the waves. Located in the main resort, this elegant adults-only (+16) room offers magnificent Atlantic views from its balcony.
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Collect unforgettable moments from a large terrace, with privileged views of the RedLevel pool and exclusive gardens. Let yourself be captivated by this delicate stay in the area reserved for adults (+16).
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Begin your relaxing days facing the brilliant sea and unwind in a splendid whirlpool bath. An exclusive accommodation where you can share the RedLevel experience, from a reserved area for guests over 16 years of age.
,regionOfInterest=(1771.5,1181))
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Imagine yourself enjoying a soak in a magnificent terrace overlooking the immense Atlantic. Make that dream a reality in this accommodation in the main resort, designed to offer a premium experience for adults (+16).
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Exclusivity at its finest. Discover this majestic villa with a heated pool and tropical garden. Located in the adults-only area (+16), it offers greater serenity during your holiday in Tenerife.
With the Atlantic Ocean as a backdrop and the creativity of Jorge Peñate and Luis Martín setting the pace, there is an absolute commitment to freshness and quality. Savor a dining experience that awakens all the senses, combining tradition and innovation in every bite.
,regionOfInterest=(1476.5,984.5))
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From this exclusive adults-only rooftop (+16), gaze as the Atlantic merges with the sky in a spectacle that awakens all the senses, with the silhouette of La Gomera before you and, in the distance, the majestic presence of Teide. Allow yourself to enjoy an unforgettable sunset while savouring a unique gastronomic proposal.
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Discover exquisite dishes that highlight the best of the famous French cuisine in a spectacular setting surrounded by large tropical gardens.
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An Italian trattoria with views of the ocean and the Plaza Atlántica that will stimulate all your senses. Traditional Italian cuisine with a magical ingredient: the sunsets over the island of La Gomera.
,regionOfInterest=(1771.5,1329.5))
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A commitment to serving the finest contemporary Asian cuisine in this fusion restaurant in Tenerife. Thai, Japanese, Chinese or Indian cuisine: choose the culinary experience you prefer from a mixture of sweet, savoury and creative flavours.
,regionOfInterest=(1771.5,1329.5))
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A varied and innovative Food Market that allows you to take a journey through the best culinary traditions in the world. A fusion of flavours with delicious dishes prepared in real time.
,regionOfInterest=(1771.5,1183))
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Savour a wide variety of snacks with a marked Mexican influence. A perfect outdoor location next to the huge infinity pool.
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Savour the best Mediterranean cuisine, particularly the rice dishes, in a restaurant next to the pool and with the best views of the resort. A unique space decorated in wood and with handcrafted textures to create an elegant and sophisticated ambience surrounded by natural beauty.
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Enjoy an exceptional day at the beach and a fresh and very varied menu. With a great choice of cocktails, wines, light snacks and seasonal salads.
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A grill restaurant offering a wide range of Basque and American meats, with high-quality cuts. A culinary experience to delight every palate.
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Time melts away in this sophisticated bar in Tenerife. Accompany every moment with specialty coffee and delicious appetisers in a corner wrapped in luxury.
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8Event rooms
1530People
1934m²
Host your events and conferences in this business hotel in Tenerife, with event rooms with abundant natural light and the latest technology. Facilities which include beautiful outdoor spaces which are perfect for any type of professional event or intimate celebration.
Address
Avenida de los Océanos, 1
Alcalá. Guía de Isora. Tenerife
Contact
Distances
0 km from Beach
0,8 km from City centre
38 km from Airport
Hotel information
Name: RedLevel at Gran Meliá Palacio de Isora
Type: Hotel
Segment: Resort
Category: 5
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