Alcalá. Guía de Isora. Tenerife, Spain

RedLevel at Gran Meliá Palacio de Isora

a pool with umbrellas and chairs in front of a building

Avenida de los Océanos, 1, Alcalá. Guía de Isora. Tenerife|

A magnet of distinction and exclusivity in Tenerife

Located at the foothills of Teide and bathed by the Atlantic Ocean, this charming adults only (+16) hotel offers a distinguished experience, with personalised attention and exquisite premium service. An oasis of pure magnetism with incredible swimming pools, including the longest infinity pool in Europe, and gardens integrated in harmony with Tenerife's natural beauty. With facilities where calm is breathed in a sophisticated atmosphere of irresistible design. Discover this sanctuary of unique attentions.

RedLevel creates unique moments to offer unforgettable holidays. For the select atmosphere and elegant design of its reserved areas within the Gran Meliá Palacio de Isora resort: RedLevel Lounge, restaurants, bars, pools and terraces. For the luxurious details in completely personalised rooms and suites. And for a team dedicated to turning your stay into an inspiring experience, through an extensive range of distinguished services. Find at RedLevel at Gran Meliá Palacio de Isora the space of distinction you are looking for.

Accommodation

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a room with a bed and chairs and a table

a bed with white sheets and a lamp on a table

Treat yourself to an immersive experience with the RedLevel luxury service

RedLevel: pure elegance for adults only. The Gran Meliá premium service is an oasis of exclusivity with unique benefits and private areas where you can rest and relax in peace.

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a pool with lounge chairs and palm trees

a black van parked in front of a building

Transfer to and from the airport in a private vehicle included.

Transfer to and from the airport in a private vehicle included. Please, contact the hotel for more information.

Resort private pool with loungers, tropical garden, and thatched gazebo.

Private Breakfast in your Villa

Private breakfast in the privacy of your Villa with a choice of dishes and personalized attention. Served indoors or outdoors in the gazebo or on the terrace and can be personalized for an even more exclusive experience.

Enjoy 10 % off food at the DOS NAIFES (+16) restaurant.

Enjoy a discount on food in DOS NAIFES (+16) restaurant. Subject to certain restrictions and restaurant opening hours. Please ask at reception on arrival.

Macarons in cloches, white calla lilies, monstera on a glass side table.

Welcome gift in RedLevel Suites and Villas

Receive a complimentary welcome gift during your stay in your Villa or RedLevel Suite.

Entrance to the spa for all-inclusive bookings

Free entrance to the water circuit

a pool with umbrellas and a building with balconies

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a pool with palm trees and a beach and a body of water

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a table with plates and flowers on it and chairs on a deck overlooking a beach

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a room with a checkered floor and a table and chairs

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a hammock between two trees in a yard of a house

Highlighted Services

a massage tables with white sheets on it

Spa By Clarins

The perfect combination of massage techniques, highly efficient products designed by Clarins and an unparalleled sensory experience. A sensation of extreme well-being and pleasure for all the senses, with delicate aromas, personalised music, sumptuous textures, tasty herbal teas...

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Swimming pools

Discover an incredible saltwater infinity pool measuring more than 5000m2, 80 water beds and 2 water rituals at the Gran Meliá Palacio de Isora resort. And guests staying in our RedLevel rooms and suites also have access to two swimming pools reserved for adults only.

Gym

Equipped with the most modern facilities and attended by qualified staff, work out in our impressive gym. It also offers personal training services, nutritional guidance and customised training programmes (extra charge).

Services and facilities

Discover a wide selection of services and facilities designed to make your stay effortlessly comfortable and truly enjoyable.

Adults only property
Personalized Butler Service
Bali bedExtra fee
Heated pool
Infinity pool
Direct access to the beach
Spa treatmentExtra fee
Airport hotel transferExtra fee

Cuisine

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Dos Naifes - Atlantic Court

With the Atlantic Ocean as a backdrop and the creativity of Jorge Peñate and Luis Martín setting the pace, there is an absolute commitment to freshness and quality. Savor a dining experience that awakens all the senses, combining tradition and innovation in every bite.

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a table set for a dinner with palm trees and a beach in the background

Entre Cielos

From this exclusive rooftop, watch the Atlantic merge with the sky in a show that arouses all your senses, with the silhouette of La Gomera in front of you and, in the distance, the majestic Mount Teide. Enjoy an unforgettable sunset and unique dining experience.

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chairs and tables with chairs and a pool overlooking the ocean

Le Bistrot Provençal

Discover exquisite dishes that highlight the best of the famous French cuisine in a spectacular setting surrounded by large tropical gardens.

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L’Olio – Trattoria & Pizza Bar

An Italian trattoria with views of the ocean and the Plaza Atlántica that will stimulate all your senses. Traditional Italian cuisine with a magical ingredient: the sunsets over the island of La Gomera.

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a room with white tables and chairs and a large window

Nami Asian Bistro

A commitment to serving the finest contemporary Asian cuisine in this fusion restaurant in Tenerife. Thai, Japanese, Chinese or Indian cuisine: choose the culinary experience you prefer from a mixture of sweet, savoury and creative flavours.

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a stone archway with a couple of statues in it

Pangea

A varied and innovative Food Market that allows you to take a journey through the best culinary traditions in the world. A fusion of flavours with delicious dishes prepared in real time.

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a long hallway with white columns and tables and chairs

Agave

Savour a wide variety of snacks with a marked Mexican influence. A perfect outdoor location next to the huge infinity pool.

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Oasis - Mediterranean

Savour the best Mediterranean cuisine, particularly the rice dishes, in a restaurant next to the pool and with the best views of the resort. A unique space decorated in wood and with handcrafted textures to create an elegant and sophisticated ambience surrounded by natural beauty.

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Areia Beach Bar

Enjoy an exceptional day at the beach and a fresh and very varied menu. With a great choice of cocktails, wines, light snacks and seasonal salads.

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a table set up on a deck overlooking a body of water

Dúo Steakhouse

A grill restaurant offering a wide range of Basque and American meats, with high-quality cuts. A culinary experience to delight every palate.

Nemos

Time melts away in this sophisticated bar in Tenerife. Accompany every moment with specialty coffee and delicious appetisers in a corner wrapped in luxury.

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Gillian Tosh

05/15/26

5/5

“We are regular visitors to the Red Level and call this wonderful hotel our second home! The reception team are very welcoming, friendly and attend to any request such as booking restaurants either in the hotel or locally. One of the highlights is the Red Level breakfast served, overlooking the sea, with probably the widest choice of buffet and menu choices we have ever seen! We also thoroughly enjoy the afternoon open bar which serves the most amazing canapés! Overall, the staff and the attention to every detail is exceptional and as we leave, we’re already looking forward to our next visit.”

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