Tenerife - Guia de Isora, Spain

Gran Meliá Palacio de Isora

Avenida Los Océanos, s/n, Alcalá, Tenerife - Guia de Isora|

A climate of eternal spring at the foot of Teide

On the shores of the Atlantic Ocean and at the foot of Teide, a magical experience awaits you amidst the natural magnetism of Tenerife. A five-star resort that captures the island's natural beauty and boasts the longest infinity pool in all of Europe.

Perfectly integrated into an exceptional natural setting on the beachfront, Gran Meliá Palacio de Isora is one of the most exclusive resorts in Tenerife. An oasis of tranquility thanks to its saltwater infinity pool, its 2000 m2 spa, and suites with the most exclusive RedLevel distinction. It also stands out for its gastronomic concept at the Dos Naifes by Jorge Peñate restaurant, awarded a Sol Repsol 2025. Chefs Jorge Peñate and Luis Martín have created a unique proposal in the Canary Islands that champions marine biodiversity and local seafood.

Accommodation

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Modern hotel bedroom with king bed, wooden decor, and balcony access.

Chic bedroom with king bed, wooden headboard, rattan lights, and lounge sofa.

Modern hotel bedroom, king bed, wood accent wall, and large mirror.

Luxury hotel bedroom with king bed, wood paneling, onyx art, and wicker lamps.

Modern hotel bedroom with white bed, wooden nightstand, and woven pendant lamp.

Modern resort room with bed, balcony to tropical palms, and dining area.

Spacious hotel room with white bed, dark wood wall, and prominent mirror.

Rattan dining set by window with mountain view, tropical plant.

Modern luxury bedroom with king bed, wood accents, daybed, and balcony access.

Modern bedroom with white bed, wood wall panel, wicker pendant lamp, nightstand.

Treat yourself to an immersive experience with the RedLevel luxury service

RedLevel, the essence of luxury. An oasis of exclusivity with unique benefits and private areas, where you can share memorable experiences with your family or take refuge in spaces for adults only.

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Sunny tropical resort pool with palm trees, sun loungers, and thatched cabanas.

Exclusive packages

Romantic getaway break

Celebrate your love with a bottle of cava and fresh fruit.

Sports courts

Enjoy the hotel tennis or paddle tennis courts.

Parking

Park your vehicle in the hotel car park.

a black van parked in front of a building

Transfer to and from the airport in a private vehicle included.

Transfer to and from the airport in a private vehicle included. Please, contact the hotel for more information.

Resort private pool with loungers, tropical garden, and thatched gazebo.

Private Breakfast in your Villa

Private breakfast in the privacy of your Villa with a choice of dishes and personalized attention. Served indoors or outdoors in the gazebo or on the terrace and can be personalized for an even more exclusive experience.

Enjoy 10 % off food at the DOS NAIFES (+16) restaurant.

Enjoy a discount on food in DOS NAIFES (+16) restaurant. Subject to certain restrictions and restaurant opening hours. Please ask at reception on arrival.

Macarons in cloches, white calla lilies, monstera on a glass side table.

Welcome gift in RedLevel Suites and Villas

Receive a complimentary welcome gift during your stay in your Villa or RedLevel Suite.

Entrance to the spa for all-inclusive bookings

Free entrance to the water circuit

Tropical resort pool with palm trees, luxury hotel architecture, and mountains.

Highlighted Services

Brown dog wrapped in a white patterned blanket on a cozy bed.

Pet-friendly holidays

Enjoy a life well lived in this exclusive pet-friendly hotel in Tenerife. An atmosphere of distinction and hospitality, where your pet will enjoy walks through public areas and natural and organic amenities, among many other perks. To book a stay with your dog, please go to the booking process, choose your room category, rate, and add the extra pet friendly service. See terms and conditions.

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Clarins spa treatment room with two massage beds and tropical window views.

Spa

Subtle alchemy between highly efficient products created by Clarins, manual massage techniques and a sensorial environment that seeks the deepest well-being. Delicate aromas born from a combination of aromatherapy, personalised music, creamy textures, manual application, tasting of herbal teas... Genuine pleasure for all the senses.

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Tropical pool with bubbling spa jets, palm trees, and blue sky.

Swimming pools

Our resort boasts five outdoor swimming pools: the largest saltwater infinity pool in a hotel in Europe, a separate family pool, a children's pool with a pirate ship and a splash park, two adults-only pools, one of them exclusive to RedLevel guests. A paradise during your holidays in the Canary Islands.

Modern gym with diverse exercise equipment, mirrored walls, and light wooden floor.

Gym

Work out in our stunning gym with modern facilities and qualified personnel. It also offers personal training services, nutritional guidance and customised training programmes (extra charge).

Services and facilities

Discover a wide selection of services and facilities designed to make your stay effortlessly comfortable and truly enjoyable.

Rooftop area
Signature restaurant
Bali bed
Heated pool
Infinity pool
Outdoor swimming pool
Rooftop pool
Direct access to the beach

Outstanding recognitions

Ecostars®

Ecostars® is the leading global sustainability certification, an innovative platform and AI-powered 360 ESG Management Hub for hotels and hotel chains’ CSR departments.

Cuisine

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Dos Naifes

Savor a dining experience that awakens all the senses, combining tradition and innovation in every bite. With the Atlantic Ocean as a backdrop and the creativity of Jorge Peñate and Luis Martín setting the pace, there is an absolute commitment to freshness and quality.

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Elegant tropical outdoor restaurant overlooking ocean, palm trees, and sunset.

Entre Cielos

Sky and sea merge in this exclusive adults-only (+16) space, where the views create a truly incomparable setting, with the silhouette of La Gomera on the horizon and the imposing presence of Teide behind you. Enjoy an exquisite raw bar menu, paired with signature cocktails and a delicious selection of wines.

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Resort balcony with ocean, distant island, lounge chairs, and pool view.

Olio

Let the sea breeze conquer your senses from this Italian trattoria, with views to the ocean and the Plaza Atlántica. Traditional Italian cuisine with an unexpected and magical flair: sunset over the island of La Gomera.

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Modern oceanfront restaurant with white tables and panoramic sea views.

Oasis

Located alongside the pool and with one of the best views of the resort, Oasis offers a delicious Mediterranean dining experience, specialising in rice dishes. An open space, surrounded by nature and decorated in wood and hand-made textures in an elegant and sophisticated ambience.

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Elegant resort restaurant with tropical pool view, palm trees, and stylish seating.

Le Bistrot Provençal

A fascinating choice of French cuisine in a unique setting surrounded by a beautiful tropical garden. It offers a wide range of salads and snacks. Exclusive access for guests with RedLevel Half Board, Luxury All-Inclusive, and Luxury plans.

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Beachfront outdoor dining terrace with set tables, ocean view, and palm trees.

Agave

The perfect place to savour a wide variety of snacks and cocktails with Mexican influences in an outdoor area alongside our stunning infinity pool.

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Outdoor restaurant with thatched roof, wood tables, woven chairs, and poolside view.

Teppanyaki - Nami

Witness the best teppanyaki show in Tenerife live and in person. See select Japanese dishes prepared with avant-garde techniques.

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Modern sushi restaurant interior with star-lit accent wall and round tables.

Nami

Sweet, savoury and stylish. Discover the finest contemporary Asian cuisine in this fusion restaurant. Choose the experience that best suits you: Thai or Chinese cuisine. Dishes crafted with care using the freshest ingredients.

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Restaurant with dramatic wooden arched ceiling, sushi on tables, and bar.

Pangea Food Market

A varied and innovative Food Market that allows you to take a journey through the best culinary traditions in the world. A fusion of flavours with delicious dishes prepared in real time.

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Fresh food buffet with salads, fruits, and cold cuts in a modern hotel restaurant.

Dúo

In the heart of the resort, Plaza Atlántica, a sensational culinary experience awaits you. Savour a range of high-quality Basque and American cuts of meat. **Experience not included in Half Board, Full Board, and All-Inclusive. **

Modern wine cellar with circular glass wine racks, tasting table, and bar stools.

Areia Beach Bar

Relish a unique beach experience with a fresh and varied menu and a great choice of cocktails, wines, snacks and fresh salads.

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Elegant outdoor dining tables on a wooden deck by the ocean at sunset.

Oasis Ice Cream

Indulge in an explosion of refreshing flavours where each scoop is a sweet escape. Crafted with care, they are the perfect treat to enjoy under the sun.

Sunny Oasis Heladeria ice cream stand with outdoor seating and palm trees.

Nemos

A distinguished space that accompanies the rhythm of your days in Tenerife, offering specialty coffees, creative cocktails, and light bites at any time.

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Hotel bar and lounge with backlit onyx counter, comfortable seating, and piano.

Garden Bar

Enjoy a delicious selection of smoothies, natural juices, and excellent cocktails in this space, ideal for relaxing and enjoying the outdoors. A unique, adults-only atmosphere offering views of the Atlantic Ocean.

Tropical resort outdoor lounge with beach bar, palm trees, daybeds, and ocean view.

Tiki Bar

Contemplate Tenerife's most beautiful sunsets from this garden bar overlooking the island of La Gomera.

Female hand holding spicy cocktail with lime, male hand pointing at drink.

Candy Bar

Cool down with delicious ice creams, refreshing juices, and meals prepared to your liking at this poolside bar located in the family area of RedLevel Suites.

Hand holding melting ice cream in a waffle cone against a blurry sky.

Sunny coastal resort terrace with ocean, pool, palm trees, and distant island.

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NPP

05/29/26

5/5

“Desde ser muy bien recebidos de Alberto en la recepción cuando llegamos, nuestra estancia en el Palacio de Isora fue súper buena. Todo empleado fue muy bueno y nos encantó el desayuno cada día. Somos una familia de dos adultos y dos niños bajo 12 años. Muchas gracias y espero verle pronto Gran Meliá Palacio de Isora! (Translated by Google) From the warm welcome we received from Alberto at reception upon arrival, our stay at the Palacio de Isora was fantastic. Every staff member was wonderful, and we loved the breakfast each day. We are a family of two adults and two children under 12. Thank you so much, and we hope to see you again soon at the Gran Meliá Palacio de Isora!”

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This section shows customer reviews collected by Google Reviews about their experience at Gran Meliá Palacio de Isora.

Luis Millan

05/29/26

5/5

“Excelente experiencia en el Hotel Palacio de Isora. Todo el complejo está muy cuidado, con instalaciones magníficas y un entorno espectacular. Mención especial para el restaurante Oasis: la comida es excelente, el servicio muy profesional y las vistas a La Gomera desde la mesa hacen que la experiencia sea aún más especial. Quiero destacar especialmente la atención de Erika, Beatriz Vega y Javi, que ofrecieron un servicio impecable en sala, siempre atentos, amables y muy profesionales. Sin duda, un lugar para repetir. (Translated by Google) An excellent experience at the Hotel Palacio de Isora. The entire complex is meticulously maintained, with magnificent facilities and a spectacular setting. Special mention goes to the Oasis restaurant: the food is superb, the service is highly professional, and the views of La Gomera from the table make the experience even more special. I would especially like to highlight the attention of Erika, Beatriz Vega, and Javi, who provided impeccable service in the dining room, always attentive, friendly, and very professional. Without a doubt, a place to return to.”

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This section shows customer reviews collected by Google Reviews about their experience at Gran Meliá Palacio de Isora.

Lee Rain

05/28/26

5/5

“Very good experience at the Palacio de Isora Hotel. Everything overall was great, but we would especially like to highlight the Oasis Restaurant for both the quality of the food and the excellent service. Thanks to the entire team, and especially to Erika, Beatriz, and Javi, for their friendliness, kindness, and attention throughout our stay. It was a pleasure to meet such wonderful professionals.”

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This section shows customer reviews collected by Google Reviews about their experience at Gran Meliá Palacio de Isora.

Nuria Co.

05/28/26

5/5

“El mejor servicio sin duda en el Oasis”

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This section shows customer reviews collected by Google Reviews about their experience at Gran Meliá Palacio de Isora.

María rosa Bonet calvet

05/28/26

5/5

“Estància espectacular. Nos hemos echo socios circle vale la pena. De momento de todos los que hemos podido disfrutar para nosotros el número 1. No hay palabras para el personal un 10 no un 20. Si Dios quiere volveremos. Gràcies”

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This section shows customer reviews collected by Google Reviews about their experience at Gran Meliá Palacio de Isora.

Average rating

4.4/5

5518 reviews

Address

Avenida Los Océanos, s/n, Alcalá

Tenerife - Guia de Isora

Contact

+34 922 86 90 00

gran.melia.palacio.isora@melia.com

Check-in 15:00

Check-out 12:00

Distances

0,05 km from Beach

35 km from South Airport

0,7 km from City Centre

Hotel information

Name: Gran Meliá Palacio de Isora

Type: Hotel

Segment: Resort

Category: 5