Tenerife - Guia de Isora, Spain

Gran Meliá Palacio de Isora

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Avenida Los Océanos, s/n, Alcalá, Tenerife - Guia de Isora

An eternal spring climate at the foot of Mount Teide

On the shores of the Atlantic Ocean in the foothills of Mount Teide, a magical experience awaits you in the midst of the natural magnetism of Tenerife. A five-star resort that leverages the natural beauty of the island and also has the longest infinity pool in Europe.

Accommodation

a bed with a brown blanket and a brown lamp

Deluxe Room

  • Garden view
  • 1 King bed or two single beds
  • 581 ft²
A wonderful room with lovely outdoor views. An elegant room comprising a bedroom with a fully furnished, private terrace to enjoy every ray of sunshine during your holiday in Tenerife.
a room with a television and a couch

Deluxe Family

  • Garden view
  • 1 King bed or two single beds
  • 581 ft²
This room is ideal for families and offers a range of amenities to suit all guests. Relax in an exclusive setting, complete with an elegant bedroom with sofa bed and a modern bathroom with a rain shower.
a bedroom with a bed and a table

Deluxe Partial Ocean View

  • Ocean views
  • 1 King bed or two single beds
  • 581 ft²
The gentle sea breeze enters through the terrace of this room with a partial view of the Atlantic Ocean, perfectly integrated with the natural environment of the island. Relax in your elegant bedroom with a sofa-bed and a bathroom with a rain shower.
a balcony with a view of the ocean and a couch and a table

Deluxe Ocean Front View

  • Ocean views
  • 1 King bed or two single beds
  • 635 ft²
Designed for guests who love the sea, this room boasts a private terrace with spectacular panoramic views of the Atlantic. A beautiful view of the waves awaits you as you awaken every morning.
a living room with a couch and a television

Suite

  • Garden view
  • King-size bed
  • 839 ft²
Plenty of natural light floods this spacious suite with terrace. It features a separate lounge with a sofa-bed, a dining table, and a bedroom with a whirlpool bathtub and rain shower.
a room with a glass table and a couch

Master Suite Two Bedrooms

  • City view
  • 1 double bed and 2 single beds
  • 1420 ft²
A private space in the heart of the majestic natural environment in Tenerife. It houses two separate bedrooms with access to two bathrooms, one with a whirlpool bathtub and a double rainshower. It also has two private terraces or balconies.
a room with a bed and chairs and a table
RedLevel

RedLevel Deluxe Room

  • Garden view
  • King-size bed
  • 581 ft²
Immerse yourself in an eternal spring experience in this room featuring a fully equipped private terrace and panoramic views. Enjoy exclusive RedLevel services designed for guests aged 16 and over.
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a room with a bed and chairs and a table
RedLevel

RedLevel Deluxe Room Ocean View

  • Ocean views
  • 1 King bed or two single beds
  • 581 ft²
Immerse yourself in eternal spring when you stay in this room with a fully equipped private terrace and partial ocean views, perfect for admiring the Atlantic Ocean. Let yourself be pampered by the exclusive RedLevel services. For adults only, from age 16.
Learn more
a bed with a window and a pool outside
RedLevel

RedLevel Deluxe Ocean Partial View and Whirlpool

  • Ocean views
  • 1 King bed or two single beds
  • 581 ft²
The epitome of hedonism is a bath in the whirlpool bathtub on your private terrace with a partial view of the Atlantic Ocean. A genuine pleasure for the five senses with all the exclusive RedLevel services. For adults only, from age 16.
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a bed with white sheets and a window overlooking a body of water
RedLevel

RedLevel Junior Suite Ocean Front

  • Sea view
  • 1 double bed or 2 single beds
  • 688 ft²
A unique awakening for sea lovers. A place to relax in a cosy atmosphere with a spectacular frontal view of the Atlantic Ocean and the magnificence of its waves.For adults only (+16).
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a balcony with a sink and a palm tree
RedLevel

RedLevel Junior Suite Room Frontal Ocean View Whirpool Bathtub

  • Ocean views
  • King-size bed
  • 581 ft²
Wake up with great views of the sea in a room with a stunning private terrace with a whirlpool bathtub and panoramic ocean views. The ideal place to share an exclusive RedLevel experience. For adults only, from age 16.
Learn more
a room with a bed and a table and chairs
RedLevel

RedLevel Junior Suite Large Terrace and Whirlpool

  • Garden view
  • 1 King bed or two single beds
  • 1001 ft²
The eternal spring of the Canary Islands to accompany the best service. This room offers a private terrace overlooking the RedLevel pool or the resort gardens and a whirlpool bathtub. For adults only, from age 16. Located in the adults area.
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a living room with a couch and a table
RedLevel

RedLevel Suite Resort View

  • Garden view
  • King-size bed
  • 839 ft²
Discover a new holiday concept in this suite with terrace featuring a bedroom with access to a bathroom with hydromassage tub and double shower plus a living room with sofa bed. It is located in the resort area.
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a balcony with a pool and chairs
RedLevel

RedLevel Suite Ocean View

  • Ocean views
  • King-size bed
  • 839 ft²
A suite with partial views of the Atlantic and a private terrace for the best family holidays. It features a bedroom and a bathroom with a whirlpool bathtub and double shower, plus a separate lounge with a sofa-bed.
Learn more
a room with a couch and a bed
RedLevel

RedLevel Master Suite Ocean View with Bathtub on the Terrace

  • Ocean views
  • King-size bed
  • 1194 ft²
With 111m2 of space reserved entirely for your well-being and privacy, this suite with partial ocean views is the ideal place for enjoying all the pleasures of the Atlantic. It also has a private terrace with a soaking tub, a lounge, a bedroom and two bathrooms. For adults only, aged from 16.
Learn more
a balcony with a pool and chairs
RedLevel

RedLevel Master Suite 2 Bedrooms Ocean View

  • Ocean views
  • 1 double bed and 2 single beds
  • 1420 ft²
A 132 m2 suite designed for the whole family to be extra comfortable during their holidays in Tenerife. It features two bedrooms, a separate living room, two bathrooms and partial views of the blue Atlantic from its private terraces or balconies.
Learn more
a living room with a couch and a table
RedLevel

RedLevel Master Suite 2 Bedrooms Resort View

  • Garden view
  • 1 double bed and 2 single beds
  • 1420 ft²
The ultimate family holiday experienced in this dream suite with an exclusive private terrace, ideal for admiring the island's natural surroundings. It has two bedrooms, a separate living room, two bathrooms and elegant mahogany furniture with a contemporary design.
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a pool with palm trees and a lawn
RedLevel

RedLevel Villa Private Pool

  • Garden view
  • King-size bed
  • 4197 ft²
Travelling with the family becomes a totally new experience in this private beachfront villa. The large garden with a Bali bed and heated pool is the place where all the fun happens for kids and a haven of peace for adults.
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a pool with a gazebo and a wood door
RedLevel

RedLevel Villa with Private Pool Adults Only

  • Garden view
  • King-size bed
  • 4305 ft²
A stunning 600 m2 private villa that will become your own personal oasis at the foot of Mount Teide. With a private heated swimming pool, garden with Balinese bed and gazebo, and a 400 m2 loft-style room. It also features a lounge, dressing room and bathroom with a whirlpool bathtub. Plus exclusive RedLevel services. For adults only, from age 16.
Learn more
a hammocks on a lawn with palm trees and a couple of people

Treat yourself to an immersive experience with the RedLevel luxury service

RedLevel, the essence of luxury. An oasis of exclusivity with unique benefits and private areas, where you can share memorable experiences with your family or take refuge in spaces for adults only.

Exclusive packages

a man and woman holding wine glasses

Romantic getaway break

Celebrate your love with a bottle of cava and fresh fruit.

a tennis court with a fence around it

Sports courts

Enjoy the hotel tennis or paddle tennis courts.

a car parked in front of a building

Parking

Park your vehicle in the hotel car park.

a large hotel with a pool and palm trees
a room with white tables and chairs and a large window
a building with palm trees
chairs and tables with chairs and a pool overlooking the ocean
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Highlighted Services

a dog wrapped in a blanket

Pet-friendly holidays

Enjoy a life well lived in this exclusive pet-friendly hotel in Tenerife. An atmosphere of distinction and hospitality, where your pet will enjoy walks through public areas and natural and organic amenities, among many other perks. To book a stay with your dog, please go to the booking process, choose your room category, rate, and add the extra pet friendly service. See terms and conditions.

a massage tables with white sheets on it
Spa

Subtle alchemy between highly efficient products created by Clarins, manual massage techniques and a sensorial environment that seeks the deepest well-being. Delicate aromas born from a combination of aromatherapy, personalised music, creamy textures, manual application, tasting of herbal teas... Genuine pleasure for all the senses.

a pool with water jets and trees
Swimming pools

Our resort boasts five outdoor swimming pools: the largest saltwater infinity pool in a hotel in Europe, a separate family pool, a children's pool with a pirate ship and a splash park, two adults-only pools, one of them exclusive to RedLevel guests. A paradise during your holidays in the Canary Islands.

a room with exercise equipment
Gym

Work out in our stunning gym with modern facilities and qualified personnel. It also offers personal training services, nutritional guidance and customised training programmes (extra charge).

Services and facilities

Discover a wide selection of services and facilities designed to make your stay effortlessly comfortable and truly enjoyable.

Rooftop area

Signature restaurant

Bali bed

Heated pool

Infinity pool

Outdoor swimming pool

Rooftop pool

Direct access to the beach

Outstanding recognitions

Ecostars®

Ecostars® is the leading global sustainability certification, an innovative platform and AI-powered 360 ESG Management Hub for hotels and hotel chains’ CSR departments.

Dos Naifes - Corte Atlántico

a restaurant with tables and chairs and a view of the ocean
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Entre Cielos

chairs and tables with chairs and a pool overlooking the ocean
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Olio

a room with white tables and chairs and a large window
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1 / 3
a pool area with chairs and palm trees
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Average rating
4.4/5
5455 reviews

Oasis Restaurant at the Gran Meliá Palacio de Isora is a great choice if you’re looking for good food and a pleasant atmosphere. The quality of the dishes is very good—well presented and full of flavor—and the setting makes the experience even more special. The highlight, without a doubt, is the team. The service is friendly, professional, and very attentive. You can really tell there’s strong organization and teamwork, especially thanks to Bea, Erika, and Javi, who ensure everything runs perfectly. Definitely a place worth coming back to.

Michael A.

This section shows customer reviews collected by Google Reviews about their experience at Gran Meliá Palacio de Isora.

Just got back from the most delightful stay here for my husbands 40th! Everyone of the staff were so lovely and made us feel so welcomed and special. The food, drinks, setting and pools are amazing and perfect for the kids! Already dreaming of coming back next year!

Millie Johnston

This section shows customer reviews collected by Google Reviews about their experience at Gran Meliá Palacio de Isora.

Resort espectacular, ideal per desconnectar i gaudir de Tenerife amb totes les comoditats. Instal·lacions de primer nivell, habitacions àmplies i molt ben cuidades, i una piscina impressionant. El servei és atent i l’entorn molt agradable. Una opció excel·lent per a una estada de descans i confort.

The Gentle Explorer

This section shows customer reviews collected by Google Reviews about their experience at Gran Meliá Palacio de Isora.

We have been lucky enough to visit this hotel for second time, in a couples trip. It has been a wonderful stay in this paradise which has so much to offer, once you get in, you won’t want to leave. Facilities are superb, we had a great welcome at the Red Level where Leila, Hugo and Lucas took care of all the details of our stay; nothing was too much trouble. Our room was stunning, large and had partial views to the sea, what a joy to be in. Bed is a dream. For me some of the best moments were the peaceful breakfast by the seaside, which we had following a recharging 9am fitness class by the seaside (I forgot the name of my favourite coach, Moroccan lady, what an excellent way to start the day). The variety of pools means you’re spoilt for choice. An adventure to do a couple of laps in the seaside pool. Ernesto and Pablo kept the cocktails coming and we really appreciated their smiles. And in the evening, more treats to come, you can try a different restaurant every day, and what a treat that is, not a single restaurant can be faulted, quality is just superb. For me portion size was too large though, I’d rather smaller portions. Bring anti acid pills! From all restaurants, Duo remains my favourite, with La Terrase closely following. The food and meat we had there was to never forget, and Guacimara and Lorenzo treated us like family. I loved the social activities (tennis, paddel, salsa), great way to interact with other guess and burn some of that lovely food. Anyway so many great staff and so many great places to discover in the hotel, the only downside is that you won’t want to visit Tenerife! Must visit place, and you will want to return for sure.

Benoit Crette

This section shows customer reviews collected by Google Reviews about their experience at Gran Meliá Palacio de Isora.

Ein Urlaubstraum direkt am Meer! Für uns war alles perfekt. Absolut freundliche Mitarbeiter, leckeres Essen, tolle Lage direkt am Meer und ein gigantischer Poolbereich. Neben dem Buffet-Restaurant gibt es weitere Restaurants. Wir waren im Nami, die Reservierung war kein Problem und das Essen super lecker. An meinem Geburtstag habe ich sogar eine kleine Aufmerksamkeit ins Zimmer bekommen. Absolut empfehlenswert.

Manuela Züfle

This section shows customer reviews collected by Google Reviews about their experience at Gran Meliá Palacio de Isora.
1 / 5

Oasis Restaurant at the Gran Meliá Palacio de Isora is a great choice if you’re looking for good food and a pleasant atmosphere. The quality of the dishes is very good—well presented and full of flavor—and the setting makes the experience even more special. The highlight, without a doubt, is the team. The service is friendly, professional, and very attentive. You can really tell there’s strong organization and teamwork, especially thanks to Bea, Erika, and Javi, who ensure everything runs perfectly. Definitely a place worth coming back to.

Michael A.

This section shows customer reviews collected by Google Reviews about their experience at Gran Meliá Palacio de Isora.

Just got back from the most delightful stay here for my husbands 40th! Everyone of the staff were so lovely and made us feel so welcomed and special. The food, drinks, setting and pools are amazing and perfect for the kids! Already dreaming of coming back next year!

Millie Johnston

This section shows customer reviews collected by Google Reviews about their experience at Gran Meliá Palacio de Isora.

Resort espectacular, ideal per desconnectar i gaudir de Tenerife amb totes les comoditats. Instal·lacions de primer nivell, habitacions àmplies i molt ben cuidades, i una piscina impressionant. El servei és atent i l’entorn molt agradable. Una opció excel·lent per a una estada de descans i confort.

The Gentle Explorer

This section shows customer reviews collected by Google Reviews about their experience at Gran Meliá Palacio de Isora.

We have been lucky enough to visit this hotel for second time, in a couples trip. It has been a wonderful stay in this paradise which has so much to offer, once you get in, you won’t want to leave. Facilities are superb, we had a great welcome at the Red Level where Leila, Hugo and Lucas took care of all the details of our stay; nothing was too much trouble. Our room was stunning, large and had partial views to the sea, what a joy to be in. Bed is a dream. For me some of the best moments were the peaceful breakfast by the seaside, which we had following a recharging 9am fitness class by the seaside (I forgot the name of my favourite coach, Moroccan lady, what an excellent way to start the day). The variety of pools means you’re spoilt for choice. An adventure to do a couple of laps in the seaside pool. Ernesto and Pablo kept the cocktails coming and we really appreciated their smiles. And in the evening, more treats to come, you can try a different restaurant every day, and what a treat that is, not a single restaurant can be faulted, quality is just superb. For me portion size was too large though, I’d rather smaller portions. Bring anti acid pills! From all restaurants, Duo remains my favourite, with La Terrase closely following. The food and meat we had there was to never forget, and Guacimara and Lorenzo treated us like family. I loved the social activities (tennis, paddel, salsa), great way to interact with other guess and burn some of that lovely food. Anyway so many great staff and so many great places to discover in the hotel, the only downside is that you won’t want to visit Tenerife! Must visit place, and you will want to return for sure.

Benoit Crette

This section shows customer reviews collected by Google Reviews about their experience at Gran Meliá Palacio de Isora.

Ein Urlaubstraum direkt am Meer! Für uns war alles perfekt. Absolut freundliche Mitarbeiter, leckeres Essen, tolle Lage direkt am Meer und ein gigantischer Poolbereich. Neben dem Buffet-Restaurant gibt es weitere Restaurants. Wir waren im Nami, die Reservierung war kein Problem und das Essen super lecker. An meinem Geburtstag habe ich sogar eine kleine Aufmerksamkeit ins Zimmer bekommen. Absolut empfehlenswert.

Manuela Züfle

This section shows customer reviews collected by Google Reviews about their experience at Gran Meliá Palacio de Isora.

Activities

a tennis court with trees and a fence

Tennis and Paddle Courts

a water park with a slide and trees

Splash Park

two men on paddle boards in a pool

Family fun

a fountain in a courtyard with trees and a dome

Evening entertainment

a body of water with buildings and mountains in the background

Exceptional experiences

a rocky beach with buildings and a body of water

Scuba diving

Events

a room with chairs and a table with fruit on it
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  • 8

    Event rooms
  •  
  • 1530

    People
  •  
  • 1933

Organize successful events and congresses in Tenerife in our sophisticated rooms with natural light and the latest technology. An environment with stunning outdoor spaces, ideal for any special celebration. This hotel forms part of the Road to Net Zero Events programme.

1

What is the official category of the accommodation?

It is a 5-star hotel.

2

What are the time limits for check-in and check-out?

Check-in can be made from 15:00 on the arrival day. Check-out must be made before 12:00 on the departure day.

3

What are the contact details?

You can contact this accommodation by calling +34 922 86 90 00 or by sending an e-mail to gran.melia.palacio.isora@melia.com.

4

What is the address of the accommodation?

It is located at Avenida Los Océanos, s/n, Alcalá, Tenerife, 38686 Spain.

5

Will I have Free Wi-Fi?

Yes, guests staying at the hotel have free Wi-Fi throughout the hotel.

6

What services does the accommodation offer?

Rooftop area, Signature restaurant, Bali bed, Heated pool, Infinity pool, Outdoor swimming pool, Rooftop pool, Direct access to the beach

7

Are there any exclusive services?

Yes. Enjoy a world of exclusivity and sophistication with our Audi Experience service. Superior quality and exceptional details await you to make your stay even more special.

8

How many restaurants and bars are there?

The accommodation has a wide range of dining options which you can try in any of its 11 restaurants and bars.

9

What are the benefits of being a MeliáRewards member?

MeliáRewards is our loyalty programme, and offers members a range of exclusive benefits and special offers. Belonging means you get more: more value, because you get points, surprises and discounts; more possibilities, because you can earn and redeem your points in thousands of ways; and more time, because you become our top priority.

10

How can I make sure I get the best rate?

With Meliá, you will always have the best rate guaranteed. So, if you find an offer with the same conditions at a lower rate (dates, room type, etc.) somewhere else, we will match the offer and give you the best rate. You just need to contact Customer Service, and we will be happy to arrange it for you.

11

How much does it cost to stay at Gran Meliá Palacio de Isora?

Rates at Gran Meliá Palacio de Isora can vary depending on the type of stay. The selected dates, room type, or other conditions will determine the final rate. Choose the dates that best suit you, and we will show you the available rates and prices for this hotel.

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