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Deluxe Room
- Garden view
- 1 King bed or two single beds
- 581 ft²
Avenida Los Océanos, s/n, Alcalá, Tenerife - Guia de Isora
See on map
4.4 (5467 reviews)
An eternal spring climate at the foot of Mount Teide
On the shores of the Atlantic Ocean in the foothills of Mount Teide, a magical experience awaits you in the midst of the natural magnetism of Tenerife. A five-star resort that leverages the natural beauty of the island and also has the longest infinity pool in Europe.
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Deluxe Room
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Deluxe Family
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Deluxe Partial Ocean View
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Deluxe Ocean Front View
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Suite
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Master Suite Two Bedrooms
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RedLevel Deluxe Room
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RedLevel Deluxe Room Ocean View
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RedLevel Deluxe Ocean Partial View and Whirlpool
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RedLevel Junior Suite Ocean Front
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RedLevel Junior Suite Room Frontal Ocean View Whirpool Bathtub
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RedLevel Junior Suite Large Terrace and Whirlpool
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RedLevel Suite Resort View
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RedLevel Suite Ocean View
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RedLevel Master Suite Ocean View with Bathtub on the Terrace
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RedLevel Master Suite 2 Bedrooms Ocean View
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RedLevel Master Suite 2 Bedrooms Resort View
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RedLevel Villa Private Pool
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RedLevel Villa with Private Pool Adults Only
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RedLevel, the essence of luxury. An oasis of exclusivity with unique benefits and private areas, where you can share memorable experiences with your family or take refuge in spaces for adults only.
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Celebrate your love with a bottle of cava and fresh fruit.
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Enjoy the hotel tennis or paddle tennis courts.
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Park your vehicle in the hotel car park.
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Enjoy a life well lived in this exclusive pet-friendly hotel in Tenerife. An atmosphere of distinction and hospitality, where your pet will enjoy walks through public areas and natural and organic amenities, among many other perks. To book a stay with your dog, please go to the booking process, choose your room category, rate, and add the extra pet friendly service. See terms and conditions.
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Subtle alchemy between highly efficient products created by Clarins, manual massage techniques and a sensorial environment that seeks the deepest well-being. Delicate aromas born from a combination of aromatherapy, personalised music, creamy textures, manual application, tasting of herbal teas... Genuine pleasure for all the senses.
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Our resort boasts five outdoor swimming pools: the largest saltwater infinity pool in a hotel in Europe, a separate family pool, a children's pool with a pirate ship and a splash park, two adults-only pools, one of them exclusive to RedLevel guests. A paradise during your holidays in the Canary Islands.
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Work out in our stunning gym with modern facilities and qualified personnel. It also offers personal training services, nutritional guidance and customised training programmes (extra charge).
Discover a wide selection of services and facilities designed to make your stay effortlessly comfortable and truly enjoyable.
Ecostars®
Ecostars® is the leading global sustainability certification, an innovative platform and AI-powered 360 ESG Management Hub for hotels and hotel chains’ CSR departments.
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Esi Amel
04/06/2026
5/5
We had an absolutely perfect stay at Hotel Palacio de Isora. From the very first moment, everything was taken care of down to the smallest detail, making the experience truly unforgettable. The rooms are spacious, comfortable, and very well equipped, with impeccable cleanliness and spectacular views that invite you to relax from the very first moment. The hotel facilities are incredible: beautifully maintained common areas, stunning gardens, and a spectacular pool where you can enjoy both a calm and lively atmosphere. The gastronomy has been another highlight of our stay. In particular, the Oasis restaurant was outstanding: top-quality food, beautifully crafted flavors, and excellent service that makes the whole experience complete. But without a doubt, what really makes the difference in this hotel is its team. We would especially like to highlight Erika, Bea, and Javi, whose professionalism, warmth, and attention made our stay simply perfect. You can tell when people truly enjoy their work and genuinely care about their guests, and they are a clear example of that. In summary, a place we will definitely return to and highly recommend. Thank you for making our stay such a special experience.
Javier Castro
04/05/2026
5/5
Great hotel, great food and very friendly staff!
Rosemarie Amos-ziegler
04/04/2026
3/5
Sehr enttäuschend – nie wieder! Wir sind wirklich extrem enttäuscht vom Gran Meliá Palacio de Isora. Früher waren wir begeistert, aber mittlerweile weiß hier die eine Hand absolut nicht mehr, was die andere macht. Wir sind langjährige Member von Meliá, aber das, was wir diesmal erlebt haben, war einfach nur schlecht. Am Pool sind die Liegen teilweise kaputt und oft ohne Auflagen. Die Badetücher sind zum Teil in einem katastrophalen Zustand – das passt überhaupt nicht zu einem Hotel dieser Kategorie. Der VIP-Bereich ist ebenfalls eine Enttäuschung: Stehtische sind dreckig, wenn man sie verschiebt, hat man schwarze Hände. Tische werden nicht abgeräumt, alles wirkt ungepflegt und unorganisiert. Reservierungen funktionieren auch nicht: Wenn man am Helpdesk einen Tisch im Restaurant reserviert, weiß das Restaurant später nichts davon. Absolutes Chaos. Insgesamt hat sich das Hotel leider sehr, sehr negativ verändert. Für das Geld, das man hier bezahlt, ist das einfach nicht akzeptabel. Wir haben über Ostern sogar unsere ganze Familie eingeladen – im Nachhinein wirklich ärgerlich. Wir können nur davon abraten. Langjährige Meliá-Fans, aber definitiv enttäuscht. Rosemarie
D U
04/03/2026
5/5
Had a short solo break here last week. Hotel room was spacious and had a great balcony. Hotel facilities were excellent, including the option to join activities. Every encounter with staff was with a warm smile and they were very helpful. Special mention for the Entre Cielos rooftop bar which is an amazing place for sunsets and also has an excellent cocktail list including local ingredients. Special mention to Aaron who is clearly passionate about the cocktails he serves and Emma for her warm welcome each day at the bar. Would definitely recommend and return.
Jass Singh
04/03/2026
5/5
En nuestras segundas vacaciones en este hotel, disfrutamos de una estancia fantástica. El hotel está muy bien comunicado y ofrece una amplia gama de comodidades. Manuele nos dio una bienvenida muy cálida, y la atención de Inma en recepción fue excepcional, siempre atenta y amable. Las habitaciones eran enormes y las vistas espectaculares. La comida en los restaurantes tenía una excelente relación calidad-precio, y el desayuno buffet ofrecía una gran variedad. También queremos destacar la amabilidad y atención de Beatriz, Carlos, Juafri y Moha durante toda nuestra estancia. En general, tuvimos una experiencia excelente y esperamos volver pronto.
Esi Amel
04/06/2026
5/5
We had an absolutely perfect stay at Hotel Palacio de Isora. From the very first moment, everything was taken care of down to the smallest detail, making the experience truly unforgettable. The rooms are spacious, comfortable, and very well equipped, with impeccable cleanliness and spectacular views that invite you to relax from the very first moment. The hotel facilities are incredible: beautifully maintained common areas, stunning gardens, and a spectacular pool where you can enjoy both a calm and lively atmosphere. The gastronomy has been another highlight of our stay. In particular, the Oasis restaurant was outstanding: top-quality food, beautifully crafted flavors, and excellent service that makes the whole experience complete. But without a doubt, what really makes the difference in this hotel is its team. We would especially like to highlight Erika, Bea, and Javi, whose professionalism, warmth, and attention made our stay simply perfect. You can tell when people truly enjoy their work and genuinely care about their guests, and they are a clear example of that. In summary, a place we will definitely return to and highly recommend. Thank you for making our stay such a special experience.
Javier Castro
04/05/2026
5/5
Great hotel, great food and very friendly staff!
Rosemarie Amos-ziegler
04/04/2026
3/5
Sehr enttäuschend – nie wieder! Wir sind wirklich extrem enttäuscht vom Gran Meliá Palacio de Isora. Früher waren wir begeistert, aber mittlerweile weiß hier die eine Hand absolut nicht mehr, was die andere macht. Wir sind langjährige Member von Meliá, aber das, was wir diesmal erlebt haben, war einfach nur schlecht. Am Pool sind die Liegen teilweise kaputt und oft ohne Auflagen. Die Badetücher sind zum Teil in einem katastrophalen Zustand – das passt überhaupt nicht zu einem Hotel dieser Kategorie. Der VIP-Bereich ist ebenfalls eine Enttäuschung: Stehtische sind dreckig, wenn man sie verschiebt, hat man schwarze Hände. Tische werden nicht abgeräumt, alles wirkt ungepflegt und unorganisiert. Reservierungen funktionieren auch nicht: Wenn man am Helpdesk einen Tisch im Restaurant reserviert, weiß das Restaurant später nichts davon. Absolutes Chaos. Insgesamt hat sich das Hotel leider sehr, sehr negativ verändert. Für das Geld, das man hier bezahlt, ist das einfach nicht akzeptabel. Wir haben über Ostern sogar unsere ganze Familie eingeladen – im Nachhinein wirklich ärgerlich. Wir können nur davon abraten. Langjährige Meliá-Fans, aber definitiv enttäuscht. Rosemarie
D U
04/03/2026
5/5
Had a short solo break here last week. Hotel room was spacious and had a great balcony. Hotel facilities were excellent, including the option to join activities. Every encounter with staff was with a warm smile and they were very helpful. Special mention for the Entre Cielos rooftop bar which is an amazing place for sunsets and also has an excellent cocktail list including local ingredients. Special mention to Aaron who is clearly passionate about the cocktails he serves and Emma for her warm welcome each day at the bar. Would definitely recommend and return.
Jass Singh
04/03/2026
5/5
En nuestras segundas vacaciones en este hotel, disfrutamos de una estancia fantástica. El hotel está muy bien comunicado y ofrece una amplia gama de comodidades. Manuele nos dio una bienvenida muy cálida, y la atención de Inma en recepción fue excepcional, siempre atenta y amable. Las habitaciones eran enormes y las vistas espectaculares. La comida en los restaurantes tenía una excelente relación calidad-precio, y el desayuno buffet ofrecía una gran variedad. También queremos destacar la amabilidad y atención de Beatriz, Carlos, Juafri y Moha durante toda nuestra estancia. En general, tuvimos una experiencia excelente y esperamos volver pronto.
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8
1530
1933
Organize successful events and congresses in Tenerife in our sophisticated rooms with natural light and the latest technology. An environment with stunning outdoor spaces, ideal for any special celebration. This hotel forms part of the Road to Net Zero Events programme.
It is a 5-star hotel.
Check-in can be made from 15:00 on the arrival day. Check-out must be made before 12:00 on the departure day.
You can contact this accommodation by calling +34 922 86 90 00 or by sending an e-mail to gran.melia.palacio.isora@melia.com.
It is located at Avenida Los Océanos, s/n, Alcalá, Tenerife, 38686 Spain.
Yes, guests staying at the hotel have free Wi-Fi throughout the hotel.
Rooftop area, Signature restaurant, Bali bed, Heated pool, Infinity pool, Outdoor swimming pool, Rooftop pool, Direct access to the beach
Yes. Enjoy a world of exclusivity and sophistication with our Audi Experience service. Superior quality and exceptional details await you to make your stay even more special.
The accommodation has a wide range of dining options which you can try in any of its 12 restaurants and bars.
MeliáRewards is our loyalty programme, and offers members a range of exclusive benefits and special offers. Belonging means you get more: more value, because you get points, surprises and discounts; more possibilities, because you can earn and redeem your points in thousands of ways; and more time, because you become our top priority.
With Meliá, you will always have the best rate guaranteed. So, if you find an offer with the same conditions at a lower rate (dates, room type, etc.) somewhere else, we will match the offer and give you the best rate. You just need to contact Customer Service, and we will be happy to arrange it for you.
Rates at Gran Meliá Palacio de Isora can vary depending on the type of stay. The selected dates, room type, or other conditions will determine the final rate. Choose the dates that best suit you, and we will show you the available rates and prices for this hotel.
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