Madrid, Spain

Meliá Madrid Serrano

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Enjoy the most elegant side of Madrid

To be elegant is to be beautiful and simple. This is your secret. A city hotel in Madrid with a modern and welcoming ambience accompanied by delicious local cuisine in an exclusive location in the Spanish capital.

Address

Traveller's ratings

4.4/5

Accommodation

a hotel room with a bed and a table

Meliá Room

  • Patio view
  • 1 double bed or 2 single beds
  • 236 ft²
Discover Madrid by day and rest peacefully at night in a room with an exquisite design and with utmost attention to detail.

Meliá Room Patio Garden View

  • Garden view
  • 1 double bed or 2 single beds
  • 236 ft²
With peaceful views of the patio garden, it is the perfect place to enjoy a peaceful rest after a long day exploring the city. A modern room where comfort is apparent in every detail.

Meliá Room Exterior View

  • City view
  • 1 double bed or 2 single beds
  • 236 ft²
A bright room with views of the iconic Diego de León and Claudio Coello streets in the heart of the Salamanca district. A modern and functional space with details designed for your maximum comfort.
a room with a bed and a television

Premium Room

  • Patio view
  • 1 double bed or 2 single beds
  • 269 ft²
Feel even more at home than at home in a room especially designed to ensure you get a good night’s rest. A comfortable bed, a small chill out area where you can sit back with a hot beverage, and a bathroom with a rainfall shower.
a room with two beds and a table

Supreme Room

  • City view
  • 1 double bed or 2 single beds
  • 269 ft²
With views of the elegant streets of the Salamanca district, book this room with large windows and modern decoration. Chill out after a long day at work or sightseeing in this comfortable and charming space.
a room with two beds and a table

Triple Room

  • Patio view
  • Double bed
  • 279 ft²
Sleep in a spacious room in the heart of the capital with a double bed and a sofa-bed or two single beds and a sofa. A spacious space with a tea and coffee service, pillow menu, safe and a bathroom with a rainshower to relax.
a room with a bed and a table

Family Room

  • Patio view
  • 2 double beds
  • 301 ft²
Enjoy traveling with your kids, sharing a unique space with views of quiet interior patios, a shower and a bedroom with a lounge area and a comfortable sofa-bed.
a room with two beds and a television

Connected Premium Room

  • Patio view
  • 1 double bed or 2 single beds
  • 538 ft²
For families seeking their own space, this room offers the chance to connect two double rooms with separate bathrooms. The best option for exploring the city with children.

Supreme Comunicated

  • City view
  • 1 double bed or 2 single beds
  • 495 ft²
The perfect option for traveling with the family without sacrificing privacy. Overlooking Diego de León street, this is a spacious suite that can be connected two Supreme Rooms with two separate bathrooms.
a room with a bed and a table
The Level

The Level Room

  • 1 King bed or two single beds
  • 269 ft²
Tour Madrid, using one of Madrid’s most fashionable areas as a base. Chill out in a modern room with views of Diego de León Street, Claudio Coello Street, or the interior patio. Well-being in a room bursting with details.
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The Level

Premium The Level

  • Patio view
  • 1 king-size bed or 2 single beds
  • 344 ft²
Immerse yourself in the heart of Madrid in a room with a bedroom, a lounge area with a sofa and a spacious bathroom with a shower. All accompanied by The Level, the most exclusive service at the Meliá Madrid Serrano.
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The Level

Premium The Level with Bathtub

  • Patio view
  • 1 king-size bed or 2 single beds
  • 344 ft²
Enjoy Madrid with all five of your senses in a room with a bedroom with a king-size bed or two single beds, a comfortable lounge with armchairs and a bathroom with a bathtub for moments of relaxation. A space with all the exclusivity of The Level.
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The Level

Grand Premium The Level with Bathtub

  • 1 king-size bed or 2 single beds
  • 430 ft²
Stay in a perfect room for a indulgent break in the Spanish capital with views of the street or patio. Enjoy a wonderful stay in a bedroom with a relaxation area and a bathroom with a shower and bathtub and the most careful attention to detail. In addition to all the benefits of the exclusive The Level service.
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The Level

The Level Junior Suite

  • Patio view
  • 1 king-size bed or 2 single beds
  • 430 ft²
Fall in love with Madrid from a refuge in the most exclusive part of the city. It provides a bedroom, a separate lounge with a sofa, and a bathroom with a shower. A junior suite with all the exclusivity of The Level.
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The Level

Suite The Level

  • City view
  • 1 king-size bed or 2 single beds
  • 538 ft²
Allow yourself to be seduced by the charms of the capital from this exclusive suite overlooking the Salamanca district. Rest in a spacious bedroom with a bathroom with a shower or bathtub, relax in an elegant separate lounge with a sofa-bed and enjoy all The Level services.
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The Level

Meliá The Level Communicated

  • 1 double bed or 2 single beds
  • 495 ft²
Experience Madrid from the heart of one of its most exclusive districts from a spacious room that offers families the chance to connect two Meliá The Level Double Rooms with separate bathrooms and access to the The Level VIP area.
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The Level

The Level Grand Premium Communicated

  • 1 double bed or 2 single beds
  • 645 ft²
Travel as a family in maximum comfort in a room with two connected bedrooms, a lounge and two separate bathrooms. A bright, modern and functional space that also offers the exclusive The Level services.
Learn more
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Let yourself be carried away by a world of distinction and exclusive amenities

Add even greater value to your Madrid experience with The Level premium services. Understand the art of taking care of yourself the way we do, as we offer you exceptional, personalized and friendly service.

a room with a couch and a table
a patio with chairs and tables and umbrellas
a room with a bed and a table
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Highlighted Services

Swimming pool on the terrace

Take a refreshing dip on the terrace and pool at the Meliá Madrid Serrano. It provides a large sundeck with sunbeds and Bali beds. Open from June 1 to September 15. Maximum capacity of 20 people.

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Train hard

Whenever you want, check out our gym and work up a sweat. Try our cardiovascular, toning or stretching areas. Fully equipped with a treadmill, elliptical bike, multifunctional weight-training machine, and accessories such as weights and mats. Make the most of your free time and keep fit in Madrid.

Services and facilities

Discover a wide selection of services and facilities designed to make your stay effortlessly comfortable and truly enjoyable.

Rooftop area

Bali bed

Outdoor swimming pool

Rooftop pool

Family room

Airport hotel transfer
Extra fee

Parking

Accessible rooms

Outstanding recognitions

Ecostars®

Ecostars® is the leading global sustainability certification, an innovative platform and AI-powered 360 ESG Management Hub for hotels and hotel chains’ CSR departments.

Arado Grocery & Restaurant

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Average rating
4.4/5
2825 reviews

Los Melia nunca decepcionan

Iván Jiménez

This section shows customer reviews collected by Google Reviews about their experience at Meliá Madrid Serrano.

Todo muy bien

Marcos Plaza

This section shows customer reviews collected by Google Reviews about their experience at Meliá Madrid Serrano.

P MN

02/08/2025

5/5

Me he quedado impresionada con la amabilidad del personal del hotel! Un 10!

This section shows customer reviews collected by Google Reviews about their experience at Meliá Madrid Serrano.

Diego Lopez

02/02/2025

5/5

Pasamos dos días y estuvo muy un trato excelente por parte de los trabajadores del hotel

This section shows customer reviews collected by Google Reviews about their experience at Meliá Madrid Serrano.

Todo perfecto.

Manuel Polo García

This section shows customer reviews collected by Google Reviews about their experience at Meliá Madrid Serrano.
1 / 5

Los Melia nunca decepcionan

Iván Jiménez

This section shows customer reviews collected by Google Reviews about their experience at Meliá Madrid Serrano.

Todo muy bien

Marcos Plaza

This section shows customer reviews collected by Google Reviews about their experience at Meliá Madrid Serrano.

P MN

02/08/2025

5/5

Me he quedado impresionada con la amabilidad del personal del hotel! Un 10!

This section shows customer reviews collected by Google Reviews about their experience at Meliá Madrid Serrano.

Diego Lopez

02/02/2025

5/5

Pasamos dos días y estuvo muy un trato excelente por parte de los trabajadores del hotel

This section shows customer reviews collected by Google Reviews about their experience at Meliá Madrid Serrano.

Todo perfecto.

Manuel Polo García

This section shows customer reviews collected by Google Reviews about their experience at Meliá Madrid Serrano.

Activities

a street with cars and buildings in the background

The art of Madrid through its museums

Culture & Essence

a person swimming under water

Transformative experiences

With respect for the sea, and in partnership with Gravity Wave, this hotel is committed to a circular economy model that transforms waste from the sea into valuables. Recovered plastics not only stop contaminating the seabed, they also become a visible part of the hotel experience.

Events

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  • 11

    Event rooms
  •  
  • 682

    People
  •  
  • 7457

    ft²

When the occasion deserves it, Meliá Madrid Serrano is the perfect space to host your event. A modern and warm venue with elegant facilities full of light in which to celebrate one of the happiest days in your life or organize meetings and business events. Request information from our team to organize your carbon-neutral event with our Road to Net Zero Events initiative.

1

What is the official category of the accommodation?

It is a 4-star hotel.

2

What are the time limits for check-in and check-out?

Check-in can be made from 15:00 on the arrival day. Check-out must be made before 12:00 on the departure day.

3

What are the contact details?

You can contact this accommodation by calling +34 915 62 66 00 or by sending an e-mail to melia.madrid.serrano@melia.com.

4

What is the address of the accommodation?

It is located at Claudio Coello Street, 139, Madrid, 28006 Spain.

5

Will I have Free Wi-Fi?

Yes, guests staying at the hotel have free Wi-Fi throughout the hotel.

6

What services does the accommodation offer?

Rooftop area, Bali bed, Outdoor swimming pool, Rooftop pool, Family room, Airport hotel transfer, Parking, Accessible rooms

7

Are there any exclusive services?

Yes. Enjoy a world of exclusivity and sophistication with our The Level service. Superior quality and exceptional details await you to make your stay even more special.

8

How many restaurants and bars are there?

The accommodation has a restaurant or bar that serves healthy and tasty cuisine.

9

What are the benefits of being a MeliáRewards member?

MeliáRewards is our loyalty programme, and offers members a range of exclusive benefits and special offers. Belonging means you get more: more value, because you get points, surprises and discounts; more possibilities, because you can earn and redeem your points in thousands of ways; and more time, because you become our top priority.

10

How can I make sure I get the best rate?

With Meliá, you will always have the best rate guaranteed. So, if you find an offer with the same conditions at a lower rate (dates, room type, etc.) somewhere else, we will match the offer and give you the best rate. You just need to contact Customer Service, and we will be happy to arrange it for you.

11

How much does it cost to stay at Meliá Madrid Serrano?

Rates at Meliá Madrid Serrano can vary depending on the type of stay. The selected dates, room type, or other conditions will determine the final rate. Choose the dates that best suit you, and we will show you the available rates and prices for this hotel.

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