Treat yourself to an immersive experience with the RedLevel luxury service

See gallery

RedLevel offers our most distinguished guests the ultimate VIP treatment, with exclusive access to RedLevel areas, customized services, and exclusive perks, all designed to take their trip to the Spanish capital to the next level. Book a RedLevel room or suite and experience the best that Hotel Fénix Gran Meliá has to offer.

Access to the private Lounge
Private reception area
Private breakfast service (à la carte and buffet)
Exclusive experiences
a large room with a round ceiling and a chandelier
a staircase in a house
a city with a large building
a room with a glass ceiling and a chandelier
See gallery

Unique experiences

RedLevel Lounge

a room with a table and chairs

RedLevel perks

a room with white chairs and tables

The best rooms and suites

a bathroom with a glass door
1 / 3

Other superior rooms

a bedroom with a bed and a desk and chair
RedLevel

Supreme Room RedLevel

  • City view
  • 1 double bed or 2 single beds
  • 33 m²

Shut out any street noise in this completely soundproofed room and lie back on your king-size bed. Time to spoil yourself with all the exclusive RedLevel perks and services.

a room with a bed and a desk
RedLevel

Grand Supreme Room with Jacuzzi RedLevel

  • City view
  • King-size bed
  • 53 m²

Enjoy the Madrid sky while taking a bath in the whirlpool bathtub that you will find on this suite’s 23 m2 terrace. Before drifting off in your king-size bed. Everything you need to chill like a movie star.

a bed in a room
RedLevel

Junior Suite RedLevel

  • Patio view
  • King-size bed
  • 45 m²

Need more space? This is the place. Keep work and sleep separate with a bedroom with a king-size bed, and a lounge with a sofa-bed and desk. Book this room and enjoy all the exclusive perks that RedLevel has to offer.

a bedroom with a bed and a chair
RedLevel

Deluxe Junior Suite RedLevel

  • Patio view
  • King-size bed
  • 50 m²

Make the most of this spacious suite. We guarantee you will never want to leave. Bedroom with an en-suite bathroom and a lounge with access to an extra restroom. We have thought of everything.

a bedroom with a bed and a chair
RedLevel

One Bedroom Suite RedLevel

  • City view
  • King-size bed
  • 60 m²

This RedLevel suite boasts the best views over Paseo de la Castellana and Plaza de Colón but without all the street noise. Our soundproofed windows block out any noise, guaranteeing you a good night’s sleep in your spacious bedroom. And that’s not all. Chill with a book in your 25 m2 lounge and freshen up in the designer bathroom.

a bed with pillows and lamps in a room
RedLevel

Two Bedroom Suite RedLevel

  • City view
  • King-size bed
  • 90 m²

Need space? This is the place. A One-Bedroom Suite and a Deluxe Room joined together to offer larger groups comfort and room to stretch out. Two bedrooms, two bathrooms and your own private lounge. And did we mention all our RedLevel perks? This is the life!

a living room with a couch and a table.
RedLevel

Fenix Penthouse Suite RedLevel

  • City view
  • King-size bed
  • 75 m²

The definition of ultimate luxury. Chill out in the lounge or head to the terrace and sink into your hot tub with stunning city views before drifting off in your comfortable bed.

a bedroom with a bed and a chaise lounge
RedLevel

Master Suite RedLevel

  • View of attraction
  • 1 King bed or two single beds
  • 90 m²

Soak away all your worries during a starlit hot-tub session on your private terrace and feast your eyes on the exclusive views of Plaza de Colón, or chill out with a book in your private lounge.

a patio with chairs and tables on a rooftop
RedLevel

Master Suite Terrace RedLevel

  • City view
  • 1 King bed or two single beds
  • 90 m²

Relax on your private terrace, taking in the exclusive views of Madrid or enjoying a quiet moment with a book. The room also includes a private meeting space, offering the perfect balance of leisure and productivity in a refined setting.

a patio with chairs and tables on a deck
RedLevel

Castellana Presidential Suite Redlevel

  • View of attraction
  • King-size bed
  • 200 m²

Ultimate luxury for VIP guests. Two private terraces with jaw-dropping views of Plaza de Colón and the Paseo de la Castellana, a hot tub, meeting room, office space with a restroom, a bedroom with a private balcony and a private lounge. This is a suite fit for a president.

RedLevel

Supreme RedLevel Connecting Room

  • City view
  • 2 king beds
  • 66 m²

Silence, space, and sophistication define this room in the heart of Madrid. A versatile space to share or disconnect, enjoying the privileges of being in the epicenter, with the added value of exclusive RedLevel services.

RedLevel

Two Bedroom Master Suite RedLevel

  • City view
  • 2 king beds
  • 123 m²

Under the Madrid sky, the private terrace with hydromassage in this suite overlooking Plaza de Colón invites you to pause time. A spacious area with a separate living room, perfect for sharing calm and stylish moments, along with RedLevel privileges.

RedLevel

Two Bedroom Penthouse Presidential Suite RedLevel

  • City view
  • 2 king beds
  • 275 m²

A suite that redefines the urban experience from the heights. Its terrace with a hydromassage tub and panoramic views of Madrid, along with the spacious and elegant interior, creates the ideal setting to live every moment with distinction. Not to forget the RedLevel benefits.

RedLevel

Royal Suite RedLevel

  • City view
  • 3 king beds
  • 350 m²

More than a grand suite with Madrid at your feet, where spaciousness and privacy reach their peak. Generous living areas and exclusive terraces with unique views create the perfect setting for sharing, with the feeling of an extraordinary home and RedLevel privileges.

Discover our brands

  • luxury
  • premium
  • essential