luxury
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A life well lived
Cancún, Mexico
Meliá Casa Maya - Cancun - All Inclusive
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,regionOfInterest=(4184,2792))
The Level
Immerse yourself in a world of exclusivity.,regionOfInterest=(2150,1433.5))
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The Level
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Located alongside one of the most beautiful beaches in Cancun, this all-inclusive resort is ideal for families. It offers suites with ocean views, a water park, activities for all ages and an environment that combines the Caribbean and Mayan culture for an unforgettable vacation.
Enjoy the authentic flavors in its bars and restaurants, discover the local culture through cultural experiences that enrich every moment, and create special memories with the people you love most. And if you want to take your experience to the next level, The Level rooms offer exclusive services and personalized attention in a sophisticated ambience, ideal for relaxing and being pampered.
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Enjoy all the slides in our original splash park. Come and have hours of fun in Cancun, refreshing experiences and lots of entertaining under the Caribbean sun. Enjoy the fun family holiday you've always dreamed of. An activity suitable for all ages designed to be an experience you will never forget!
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,regionOfInterest=(4184,2792))
Enjoy your stay at Meliá Casa Maya with great entertainment options in our hotel in Cancun. Enjoy pre-Hispanic Mayan shows that bring ancient traditions to life, let your hair down to live Latin beats and dance to the beat of our DJ. The extra touch is provided by the theme nights, creating special moments for all guests
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Fun is guaranteed even for our youngest guests. At our all-inclusive hotel, children enjoy endless activities designed just for them: interactive games, creative workshops, outdoor sports, and exciting adventures. Our comprehensive kids’ program combines entertainment and safety, creating unforgettable memories in a Caribbean paradise.
Inspired by the ancestral traditions and wisdom of the Mayans, its name symbolizes "Casa" as a warm and protective space, and "Maya" as a tribute to the invaluable cultural heritage of the region. A place where the past and present meet to create the most authentic and significant experience.
,regionOfInterest=(4184,2792))
,regionOfInterest=(4184,2792))
machicorchero
06/04/26
5/5
“exelente servicio en el restaurante Cape Nao, nuestro mesero NELSON super amable, muy atento y super buena onda....muy pero muy recomendable!Gracias Nelson (Translated by Google) Excellent service at Cape Nao restaurant! Our waiter Nelson was super friendly, very attentive, and had a great time... highly recommended! Thank you, Nelson!”See more reviews
This section shows customer reviews collected by Google Reviews about their experience at Meliá Casa Maya - Cancun - All Inclusive.
Andrea Velázquez Becerril
06/04/26
4/5
“Nuestra experiencia en el hotel fue excelente. Aunque es un hotel relativamente más pequeño que otros, justamente eso lo hace muchísimo mejor: nunca se siente lleno, el servicio es mucho más personalizado y todo queda cerca, lo cual fue perfecto para nosotros porque viajamos con niñas pequeñas. No tener que caminar largas distancias para llegar a la playa, alberca o restaurantes hizo toda la diferencia. El área de toboganes está 10/10. También queremos agradecer especialmente a Rodiver por su increíble atención en la playa, al igual Emanuel y Mauricio. Siempre estuvieron pendiente de nosotros, muy amables, atentos y con una actitud excelente todo el tiempo. Definitivamente hizo nuestra estancia todavía más especial. (Translated by Google) Our experience at the hotel was excellent. Although it's a relatively smaller hotel than others, that's precisely what makes it so much better: it never feels crowded, the service is much more personalized, and everything is close by, which was perfect for us since we were traveling with young children. Not having to walk long distances to get to the beach, pool, or restaurants made all the difference. The water slide area is a 10/10. We also want to give a special thanks to Rodiver for his incredible service on the beach, as well as to Emanuel and Mauricio. They were always looking out for us, very kind, attentive, and had an excellent attitude the whole time. They definitely made our stay even more special.”See more reviews
This section shows customer reviews collected by Google Reviews about their experience at Meliá Casa Maya - Cancun - All Inclusive.
Nivardo Rios
06/04/26
5/5
“Todo excelente muy buen servicio de todos .... Aunque tuvimos al inicio un par de inconvenientes todo se revolvió muy rápido y de manera correcta .. Todo el personal es muy atento .. Isa nuestra concierge estuvo siempre al pendiente de todos los detalles de nuestra estadía .... Rodi en la playa siempre muy atento y al pendiente de todo ... Carlos en el restaurante y bar .. Emmanuel siempre atento ... Heidy siempre atenta en la habitación.... creo creo que todos hacen de manera excelente su trabajo .. las habitaciones están muy amplias y con todo lo necesario para descansar y pasarla bien ... las albercas, las palapas en la playa siempre limpias .. los shows muy buenos ... los toboganes puedes estar todo el día y te falta tiempo y los restaurantes muy buenas opciones de comida .... Les sugiero si pueden paguen el upgrade a THE LEVEL ... vale la pena cada peso al pagas por el servicio y amenidades que ofrecen. (Translated by Google) Everything was excellent, very good service from everyone. Although we had a couple of minor issues at the beginning, everything was resolved very quickly and efficiently. All the staff are very attentive. Isa, our concierge, was always on top of every detail of our stay. Rodi on the beach was always very attentive and on top of everything. Carlos in the restaurant and bar, Emmanuel was always attentive, and Heidy was always attentive in the room. I think everyone does their job excellently. The rooms are very spacious and have everything you need to relax and have a good time. The pools and palapas on the beach are always clean. The shows are very good. You could spend all day on the water slides and still not have enough time, and the restaurants have very good food options. I suggest, if you can, upgrade to The Level. It's worth every penny for the service and amenities they offer.”See more reviews
This section shows customer reviews collected by Google Reviews about their experience at Meliá Casa Maya - Cancun - All Inclusive.
Francisco Dominguez
06/03/26
4/5
“En la barra de la playa Ian ofrece y da una muy buena variedad de tequila. Puedes pedir a pedir muy buen cóctel (Translated by Google) At the beach bar, Ian offers a great selection of tequila. You can also order a very good cocktail.”See more reviews
This section shows customer reviews collected by Google Reviews about their experience at Meliá Casa Maya - Cancun - All Inclusive.
Megan Goyette
06/03/26
5/5
“Ivan the show man Best server IV ever had 10/10 service friendly ! Awesome highly impressed”See more reviews
This section shows customer reviews collected by Google Reviews about their experience at Meliá Casa Maya - Cancun - All Inclusive.
Average rating
4.1/5
809 reviews
,regionOfInterest=(1771.5,1200))
,regionOfInterest=(1771.5,1200))
Start your trip worry-free. Enjoy a complimentary round-trip private airport transfer (Cancun Airport – CUN), and let us take care of the rest. Please consult with the hotel.
,regionOfInterest=(1771.5,1200))
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,regionOfInterest=(3360,2240))
,regionOfInterest=(3360,2240))
Celebrate one of the most special days of your life in Cancún. Meliá Casa Maya offers beachfront venues and personalized details for unforgettable weddings, anniversaries, or celebrations. Make every detail count forever.
More information,regionOfInterest=(3360,2240))
,regionOfInterest=(3360,2240))
YHI Spa
Reconnect with yourself and nature at this spa in Cancun. Enjoy a restorative spa experience to ensure your emotional and physical well-being in a perfectly balanced and personalized spa ritual. Our unique and indulgent therapies are combined with ancient rituals and innovative healing techniques to create a luxurious spa experience.
More information,regionOfInterest=(2150,1433))
,regionOfInterest=(2150,1433))
Get active, get energized
If you want to keep up your workout routine while on vacation, our gym is the perfect option. Equipped with a wide range of weights, cardio machines and Ecellon equipment, among other features.
,regionOfInterest=(4184,2792))
,regionOfInterest=(4184,2792))
All inclusive
Relax and make the most of your stay in our all-inclusive hotel. Inspired by ancient traditions, Meliá Casa Maya is a welcoming sanctuary whose name reflects a tribute to the rich cultural heritage of the region. Enjoy a unique holiday without worrying about the details… Our personalized service takes care of it, and all with the guarantee of Meliá quality.
,regionOfInterest=(2150,1433.5))
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Refreshing dips
Take a dip in our outdoor pools and enjoy a unique experience alongside the Caribbean. The main area has ocean views and numerous activities. The second, in the water park. Guaranteed fun! Relax on the sunbeds and enjoy the towel service.
Immerse yourself in a world of distinction and exclusive attention
The Level guarantees you a truly unique experience. Enhance your stay at Meliá Casa Maya - Cancún - All Inclusive with exceptional services, access to private areas, and personalized care.
Discover The Level services,regionOfInterest=(2150,1433.5))
,regionOfInterest=(2150,1433.5))
Contact
melia.casa.maya@melia.com
+52 998 881 0500
Check-in 15:00
Check-out 12:00
Address
Blvd. Kukulcan km 5.5, Hotel Zone, Cancun, Quintana Roo
Cancún
6 km from Cancun city center
22 km from Airport
67 km from 5ª Avenida Playa del Carmen
Discover a wide selection of services and facilities designed to make your stay effortlessly comfortable and truly enjoyable.
It is a 4-star hotel.
Check-in can be made from 15:00 on the arrival day. Check-out must be made before 12:00 on the departure day.
You can contact this accommodation by calling +52 998 881 0500 or by sending an e-mail to melia.casa.maya@melia.com.
It is located at Blvd. Kukulcan km 5.5, Hotel Zone, Cancun, Quintana Roo, Cancun, 77500 Mexico.
Yes, guests staying at the hotel have free Wi-Fi throughout the hotel.
Among the services offered are: Heated pool, Outdoor swimming pool, Direct access to the beach, Activities for children, Water park, Water slides, On site entertainment, Parking.
Yes. Enjoy a world of exclusivity and sophistication with our Immerse yourself in a world of distinction and exclusive attention service. Superior quality and exceptional details await you to make your stay even more special.
The accommodation has a wide range of dining options which you can try in any of its 4 restaurants and bars.
MeliáRewards is our loyalty programme, and offers members a range of exclusive benefits and special offers. Belonging means you get more: more value, because you get points, surprises and discounts; more possibilities, because you can earn and redeem your points in thousands of ways; and more time, because you become our top priority.
With Meliá, you will always have the best rate guaranteed. So, if you find an offer with the same conditions at a lower rate (dates, room type, etc.) somewhere else, we will match the offer and give you the best rate. You just need to contact Customer Service, and we will be happy to arrange it for you.
Rates at Meliá Casa Maya - Cancun - All Inclusive can vary depending on the type of stay. The selected dates, room type, or other conditions will determine the final rate. Choose the dates that best suit you, and we will show you the available rates and prices for this hotel.
Discover a diverse culinary experience at the Merkado buffet restaurant at our Cancun resort. Each dish is a celebration of flavours, with a wide selection of local cuisine prepared with the freshest ingredients.
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Ideal for those looking for a more exclusive setting, Cape Nao invites you to enjoy exquisite international culinary delights while relaxing with the sea breeze and breathtaking views of the ocean.
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Indulge yourself with refined dishes for dinner in an elegant atmosphere in our speciality Italian restaurant. Its menu highlights the best of Italian cuisine, prepared with fresh authentic ingredients.
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,regionOfInterest=(2150,1426))
Come to the perfect place to relax with a cocktail in hand. With an elegant and cosy atmosphere, Boreal offers a wide selection of drinks and cocktails, ideal for enjoying moments of tranquillity and sophistication.
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Wake up every day during your holiday in Cancun to the sound of the waves and incredible views of the Atlantic. This room includes a flat-screen TV, coffee maker, minibar and details to guarantee your rest.
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Find the perfect balance between comfort and beauty in this dreamy Mexican hotel room. Discover what awaits you inside, such as Rituals toiletries and access to exclusive The Level services.
Live an unforgettable experience in your own private sanctuary by the sea. This suite at Meliá Casa Maya provides you with unique moments in its elegant and spacious interior and quality services. Relax in a bathroom with bathroom amenities by Rituals.
Find the perfect balance between comfort and beauty in this dreamy Mexican hotel room. Discover what awaits you inside, such as Rituals toiletries and access to exclusive The Level services.
Feel the sea breeze and enjoy the tropical splendour from the private balcony of this large suite. Spend the best days in Cancun from this spacious room with unique details, a sophisticated design, and the special benefits offered by The Level.
Surrender to the charm and sophistication of this room with a terrace and direct access to the pool. Make the most of your stay in Cancun, refresh yourself at any time, rest like never before, and benefit from The Level's exclusive services.
Open the door to a world of relaxation and elegance in Cancun and go straight to the pool from your suite. Stay in this exceptional room in a paradisiacal setting, and receive the unique The Level amenities and services.
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,regionOfInterest=(2150,1433.5))
,regionOfInterest=(2150,1433))
,regionOfInterest=(2150,1433))
Let us captivate you with the beauty and comfort of our most exclusive suite. Surrender this spacious and elegant suite offering a myriad of details and comprising 2 bedrooms and a spacious living room. In addition, it comes with the exclusive The Level privileges.
Waking up to the endless blue of Cancun is a dream come true from this room with a balcony. The sea breeze and Caribbean light mark the beginning of your day, alongside a combination of comfort and calm in every detail.
Let the calm and style of this room in Cancun envelop you. Its private balcony invites you to enjoy the surroundings, while inside, details like Rituals bath amenities and The Level privileges await you.
Feel the sea breeze and enjoy the tropical splendour from the private balcony of this large suite. Spend the best days in Cancun from this spacious room with unique details, a sophisticated design, and the special benefits offered by The Level.
Surrender to the charm and sophistication of this room with a terrace and direct access to the pool. Make the most of your stay in Cancun, refresh yourself at any time, rest like never before, and benefit from The Level's exclusive services.
Open the door to a world of relaxation and elegance in Cancun and go straight to the pool from your suite. Stay in this exceptional room in a paradisiacal setting, and receive the unique The Level amenities and services.
Let us captivate you with the beauty and comfort of our most exclusive suite. Surrender this spacious and elegant suite offering a myriad of details and comprising 2 bedrooms and a spacious living room. In addition, it comes with the exclusive The Level privileges.
Let the calm and style of this room in Cancun envelop you. Its private balcony invites you to enjoy the surroundings, while inside, details like Rituals bath amenities and The Level privileges await you.
Address
Blvd. Kukulcan km 5.5, Hotel Zone, Cancun, Quintana Roo
Cancún
Contact
Distances
6 km from Cancun city center
22 km from Airport
67 km from 5ª Avenida Playa del Carmen
Hotel information
Name: Meliá Casa Maya - Cancun - All Inclusive
Type: Hotel
Segment: Resort
Category: 4
Registration number: 005-007-000653/2025
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