Paradisus Grand Cana - All Suites

“I usually do not leave reviews but I felt obligated that I should leave one about my stay here. Two days prior to our arrival I emailed the resort and I never received a response. Tonight is our last night here. We choose this resort to celebrate our daughter’s second birthday since it has a kids water park and kids club, I thought there would be lots for her to do, be entertained and enjoy her birthday. When we got here there is a QR code to scan for the activities for the day and I was disappointed to find out the kids activities are only for ages 4-11 and 12+, on the resort website it only mentions kids club and not the specific age the activities are created for. Had it mentioned kids club for a specific age range I would’ve sought a different option. I would have loved to have my daughter participated in some of the activities (some of activities posted she could have participated with us being there) but since they were only curated for certain ages I did not have her participate in anything. All there was for her to do was be in the kiddie water park and of course she got bored of that after doing the same thing everyday. My biggest complaint is that on our first morning here while walking to breakfast I slipped and fell. The floor was wet and there were no “caution wet floor” sign anywhere. I am pregnant and my biggest fair is hurting myself and/or the baby. The floor has smooth tiles while is a hazard and safety concern. Yesterday while walking out of the bathroom near the pool I slipped and fell again, only this time I hurt my back and my belly started to hurt right away from the position I fell. Since falling a few days prior I have been so cautious walking around the resort but no matter how cautious you are once you slip on the smooth tile it is guaranteed you are going to hurt yourself. Additionally, the breakfast buffet sucks. The options are limited, I expected for a 5 start resort to have tons of breakfast options just like the many other 5 start resort I have visited. The variation in food options are limited and poor. I also disliked that the daily meat on the hot plate were extremely dehydrated, the meat tasted and look like they were far to over cooked. The buffet lunch were a little better than the breakfast in terms of options. We only ate dinner once at the buffet and the options weren’t bad either. Other than that the other restaurants where we had dinner the meals were delicious. Would I stay here again? No Would I recommend? Most likely not. Did I enjoy my stay? Not at all.”

“En el bar nest los mejores cócteles y atención viene de dalvin el mejor barman de todo melia!!!!!!!es un genio!!!!!!.gracias poder conocerlo.volveremis por más aperols”

“Fernando candy Margarita workshop. Excellent.and very good job”

“Una experiencia inolvidable, nos la pasamos increíble, excelentes instalaciones, personal súper amable y atento, comida muy rica, súper recomendado”

“Excelente hotel, me agradó mucho el servicio del bar nest, Delvin y Marileidy son los mejores, pregunten por ellos.”