SOL Benoa Bali - All Inclusive

We returned to this hotel after our first visit in 2014. While many things are still great, we noticed some areas where the hotel could improve to reach its full potential. The Good: The Pool & Facilities: Very clean pool and great new additions like the handrails and pond maintenance. Security & Service: A huge thank you to the security team for helping us cross the street safely. Special thanks to Bogus for being so understanding and professional, and to Monika and Aryaani at the lobby bar for their top-tier service! Snacks: The outside bar is excellent with free coconuts, waffles, and ice cream for all-inclusive guests. Points for Improvement: Food Quality: Unfortunately, the food (especially the meat) was cold almost every day, except for our last evening. We also had an incident where a main course was completely forgotten. Communication: Information about shows and entertainment is only at the pool. Tip: Put the daily schedule on the in-room TVs! Also, proactively offer the Gold upgrade at check-in instead of waiting for guests to ask. Sunbed Policy: It feels unfair that guests can reserve beds with towels before breakfast. Everyone pays for all-inclusive, so it should be first-come, first-served. The mattresses are also quite hard. Entertainment: The music was very repetitive. We missed the 2014 activities like diving lessons and water aerobics. Why not use the beautiful halls for a weekly dance evening? Conclusion: We would come back for the location, the clean pool, and the friendly security and pastry staff. However, stricter quality control on room cleaning and food temperature is needed.,

In Moment sehr zufrieden. 2 AllaKarte Restaurant 1 Büfett Restaurant Schwimmbad Bar Lobby Bar Essen und Getränke schmeckt sehr gut. Schöne Strand. Tag Tisch Tenis, Dart, Volleyball, Fahrrad gratis. Frisches Säfte und Coconus in Strand Bude inklusive. Abends Shows und Live Musik, Karaoke, Kino.

Excelente localização, com boa praia. Comida com muita qualidade, quartos ótimos. Bons serviços, funcionários do hotel muito simpáticos e muito profissionais. Excelente em todos os aspetos.

Останавливались здесь в апреле 2024 на 2 недели. Нам очень понравилось) Добротный отель, в котором приятно находиться и приятно платить за него) Сервис, номера, завтраки, выход к океану, расположение, атмосфера - всё на 10-ку) Дальше только снимать супер дорогие отели, если бюджет ограничен, это лучший вариант

Fantastic 2 week stay here with my husband for our 25th anniversary. The staff are just wonderful and designed menus specifically for my dietary needs (vegan). It is an older resort and there were days where it was a little difficult to get a spot by the pool or beach, but everything is really well maintained and clean.