Recensioni di Meliá Hanoi

“Lara Bustillo y Olatz lo mejor del Meliá Hanoi. Tuvimos un recibimiento de 10! Seguimiento en todo momento de nuestra estancia y con cual duda la han resuelto desde el primer minuto. Totalmente recomendable la experiencia Meliá Hanoi! (Translated by Google) Lara Bustillo and Olatz were the best at the Meliá Hanoi. We received a fantastic welcome! They kept us informed throughout our stay and answered every question we had from the very first minute. The Meliá Hanoi experience is highly recommended!”

“Maravilloso trato de Olatz y Lara. Increíble el trato desde el único de la estancia hasta el final. Muy recomendable. (Translated by Google) Olatz and Lara provided wonderful service. Their hospitality was incredible from the moment we arrived until the very end. Highly recommended.”

“Nice place and this is centre of vietnam. Long time hotel”

“Dịch vụ khách sạn ở mức khá tốt, đáp ứng được nhu cầu cơ bản của khách lưu trú. Nhân viên thân thiện, nhiệt tình hỗ trợ khi cần thiết, tạo cảm giác thoải mái.”

“We love every minute of our stay here. Friendly and helpful staffs. The room is very comfortable. Breakfast is amazing!!!”

“Great rooms, awesome service, and nice aroma in lobby.”

“Le personnels était vraiment super Très belle hôtel”

“Đương nhiên là đỉnh chóp.”

“Great hotel location and impressive lobby. First time here in Hanoi. They went the extra mile, attending to my medical needs. There was a Doctor on premise and they attended to my needs immediately and professionally! Thank you Dr. Hoa and Olatz for attending to me, I will be grateful that you made my stay more enjoyable!”

“Friendly staff, beautiful rooms. Food is fantastic, and the location very central to see everything. Highly recommend to stay”

“Melia Hanoi is a delightful experience, the staff is beyond friendly and the service is outstanding, shout out to Thomas :) We felt so welcome here The location is perfect you can walk to many restaurants and shops We really recommend this”

“We loved staying at the Melia. Tuấn, in Concierge service, goes above and beyond to help us booked our transport to Sapa and back.”

“chose Melia for our trip in Hanoi was a right decision, amazing experience, good quality I really impressed with Tung Do for his professional attitude which helped our stay much more comfortable at Melia Hanoi”

“special thanks to Tung Do for his wonderful service and attitude, will come back Melia in the future”

“The hotel is nice and quiet. Good breakfast. Ms Lieu F21 has been very helpful and dedicated. She always ensure that the room is clean and willing to help with my small request. Made my stay comfortable. Thanks a lot 👍”

“Stayed at Melia Hanoi with a group for a business trip and had a great experience. The rooms were comfortable, everything was well organized, and the staff was very helpful. Special thanks to Tung Do for the excellent support, really appreciated!”

“Really enjoyed my stay at Melia Hanoi, clean rooms, nice vibe, and great location. Shoutout to Tung Do for being so helpful and friendly. Made the whole experience even better.”

“Fantastic service. Booked with Amex thc and got 4 breakfasts included. Staff was wonderful- rooms a bit old but fine”

“very good hotel with complete amenities and very welcoming staff, the gym was really impressive and clean. miss truy and miss nga helped us from the beginning of our stay up till we left the hotel. the food was also fantastic and they had plenty of halal food options to try from. will definitely come again!”

“I stayed for a month and truly wish I could have stayed longer. An exceptional hotel. After a month there, I feel compelled to recognize some of the people who work there. First, Olatz, from the guest experience team, who is absolutely wonderful and makes everything effortless. Incredibly proactive, not only addressing the issues that may arose, but also anticipating needs and offering help before you even realize you need it. Her intuition and dedication are remarkable. She is a real asset to the hotel. Also Olivia, who works at the restaurant/bar. She is always ready to help with a genuine smile, and you could always feel her presence around wherever she is. I really enjoyed her company :) Without them, Olatz and Olivia, my stay would not have been the same. Definitely. Moreover, I’d like to mention my room's housekeeper, Cao Danh, who took care of it over the course of a month with the utmost care and attention, and Huong from reception, who remained consistently kind despite me showing up day after day to have my keycard replaced. I'm short, an outstanding hotel filled with exceptional professionals.”