Reviews of Paradisus Gran Canaria

Average rating4.7/5

1545 reviews from our guests


This section shows customer reviews collected by Google Reviews about their experience at Paradisus Gran Canaria.

3 Filters
Filter by
  • Tom Woods

    02/03/2026

    5/5

    Great family stay. Well appointed rooms, if not the biggest (premium room, ocean front - having a cot and extra luggage for a less than 2 year old did not help). Great to get a sea view room as the alternative is overlooking the road, albeit with some scenery behind. Plenty of sunbeds, great pools, right on the beach too. I expect we benefitted from visiting just after February half-term, as I imagine it gets busy in peak times. Food and drink quality high, including the buffet, which really was a notch or two above what I was expecting. Seeing lobster there on our first night really gave a good first impression. Activities, great for kids, with separate adult areas available for those who want to pay for that. They seemed busier to be honest, but were not an option for us. Outdoor cinema night, kids cinema too, yoga sessions, PT sessions, aqua aerobics, astronomy sessions, etc etc. Easy from the airport, pharmacy and even a small hospital pretty much opposite the hotel if required. They are the only things you'd need to leave the hotel for! I thoroughly recommend staying.


  • Victor Lopez

    02/03/2026

    5/5

    El equipo de entretenimiento eran los mejores. Jugamos todo el rato al Rond de tafel en la mesa de pingo pong. Los monitores eran muy buenos, Erika y Samira me divirtieron mucho. Big John también me gustó. (Translated by Google) The entertainment team was the best. We played Rond de Tafel on the ping pong table the whole time. The counselors were great; Erika and Samira were a lot of fun. I liked Big John too.


  • ana

    02/03/2026

    5/5

    El your way está muy bien programado con una variedad de actividades de las escoger, sales a la playa, juegas al pingpong (raunchentauffen) y más. Los animadores son muy simpáticos y graciosos. (Translated by Google) Your Way is very well organized with a variety of activities to choose from: you go to the beach, play ping-pong, and more. The activity leaders are very friendly and funny.


  • Debbie Coleman

    01/03/2026

    5/5

    Most staff were friendly and very attentive especially Irene in the reserve breakfast restaurant, she always had a lovely smile! Also Brahim and Brandon in the Ginger bar were very attentive.


  • anne campbell

    26/02/2026

    5/5

    We had a ‘reserve’ room and we had the best holiday! Cannot recommend reserve more, the breakfast area is great. We used the reserve beach area most days, Daniel was so kind and would bring us our drinks/ice cream and was happy to help anytime. We were on our trip for a birthday and the hotel made sure to make the day special with complimentary drinks to our room and surprised us with a birthday dessert at our meal that evening.

  • Rebor

    25/02/2026

    5/5

    Hay hoteles que con el paso de los años se van relajando y van perdiendo calidad. No es el caso de este increíble Hotel, con una ubicación inmejorable. La comida de los restaurantes nos ha parecido que ha aumentado si cabe su calidad, además de sus opciones, y el servicio sigue siendo tan consistente como el primer día. Muchas gracias a Daniel y Mapi que nos atendían en desayunos y en la zona The Reserve, y a también a Marta Vidal, que estuvo siempre pendiente para que nuestra estancia fuese memorable.

  • Richard “Mr L” Lawson

    25/02/2026

    5/5

    Our third visit to this hotel as a family of three generations. In four words THE SERVICE IS EXTRAORDINARY. A very visible, welcoming and supportive General Manager, Marta , backed up by every staff member from rooms to pools to restaurants to bars. The buffet is bright, spacious and caters to every generation and taste. They won't be surprised to see us back! Thank you each and every member of the team. The best holiday hotel for its sector in the market that I have stayed in over the past 50 years.

  • Russell Taylor

    23/02/2026

    5/5

    We recently had the pleasure of staying at this hotel and it exceeded my expectations in every way. From the moment we arrived, the staff were warm, welcoming, and incredibly attentive, making us feel valued and well looked after throughout our stay. The service was outstanding — every request was handled promptly and professionally, and the team consistently went above and beyond to ensure everything was perfect. It’s clear they take great pride in creating a comfortable and relaxing experience for their guests. The food was another highlight. Each meal was beautifully presented and full of flavour, with a great variety of options to suit different tastes. Breakfast was especially impressive, offering fresh, high-quality choices that set a wonderful tone for the day. Overall, this hotel delivers excellence across service, dining, and hospitality. We will definitely return and highly recommend it to anyone looking for a relaxing and enjoyable stay.

  • Raquel GM

    22/02/2026

    5/5

    Una estancia maravillosa. Las actividades de adultos y de teens, muy top!! Unas vacaciones de 10. El hotel increíble, las instalaciones una pasada, la habitación preciosa... pero lo mejor sin duda todo el personal: super profesionales, amables y cariñosos. Muchísimas gracias!! Sin duda, repetiremos!

  • Andy Jennings

    21/02/2026

    5/5

    We had the most wonderful stay at Paradisus Gran Canaria this February and genuinely cannot recommend it highly enough. From the moment we arrived, we were made to feel like VIPs. We became Red Circle members in October last year, and after this trip we are so glad we did – the level of attention, care and personalised service throughout our stay was exceptional. The resort itself is kept to an incredibly high standard. Everything from the grounds to the facilities and rooms was immaculate, and you can really see the pride the team takes in maintaining such a beautiful environment. One of the absolute highlights of our stay was the candle-lit dinner. The food was outstanding and the service was flawless – it was a truly special experience and one we will remember for a long time. We would also like to give a very special mention to Daniel at The Reserve beach, who looked after us with service that went above and beyond. His attention to detail, warmth and professionalism made our beach days extra special. Another big thank you to Gustavo, who took great care of us with all things Circle. He was incredibly helpful, attentive and ensured everything ran smoothly throughout our stay. Overall, this was a flawless experience from start to finish. Exceptional service, beautiful surroundings and unforgettable moments – we are already looking forward to returning.

  • Penelope Attree

    21/02/2026

    5/5

    Diego Domingos is an asset to the company. He is completely customer focussed and always has a smile and says hello whether he is inside or outside of The Reserve. He makes us feel very welcome and his cocktails are stunning. Thank you for your great service.

  • Josh Holmes

    21/02/2026

    5/5

    Very nice hotel nice food and pool etc. Young people club very good and Carlos was amazing with the kiddies. He is a very funny man and very nice. Thank you Carlos 🥰

  • Matthias Scharf

    20/02/2026

    5/5

    Super genial - mein erstes Mal in einem All in Hotel - war für mich aber viel Hõher als meine Erwartung. Finde Bändchen am Arm ehr komisch aber hier waren es die Zimmerschlűssel super entspannt da ich sonnst immer die Zimmer Karten suche. Besonders hervorzuheben ist das Personal von Reinigung Sevice Bar Restaurant Entertainment ( Mega live Musik ) und Estefan Sportstunden - selten so Gästeorientierte Mitarbeiter gesehen - Herzlichen Dank Ps: das Star Gazing ist denke ich einmalig.

  • Cristina Lebrero

    17/02/2026

    5/5

    Todo estupendo. En especial la trabajadora Maileys. encantadora y súper atenta

  • Antonio Cordero

    17/02/2026

    5/5

    todo genial. Sobre todo la experiencia reserve. En concreto la atención recibida por parte de su personal. Maivelys fue encantadora y nos encantaria poder volver! El chico de los cocktails un 10

  • Marco Lorenzo

    17/02/2026

    5/5

    Es la segunda vez que venimos a este maravilloso hotel en dos años y es fantástico ver cómo se esmeran cada vez más en hacer de la estancia del huésped un recuerdo inolvidable. La zona The Reserve es un "must", gracias una vez a Mapi por su atención en el servicio de desayunos, a Daniel en la nueva zona The Reserve en las balinesas, a Daniela en el servicio de descubierta y a la sra. Vidal por sus atenciones y su esmerado trato

  • Glenn Grefstad

    16/02/2026

    5/5

    Meget lett forklart og oversiktlig

  • Zoe Oliver Travel

    16/02/2026

    5/5

    We recently stayed at Paradisus Gran Canaria for four nights as two couples and had a fabulous experience from start to finish. From the moment we arrived and were welcomed with a glass of cava, we instantly felt relaxed. The hotel is beautifully maintained with a calm, peaceful atmosphere, and the staff were consistently friendly, attentive and genuinely welcoming throughout our stay. We had upgraded to The Reserve, which gave us access to an adults-only pool, premium drinks and a separate breakfast area, which we especially enjoyed each morning. Although we didn’t manage to take full advantage of everything included (due to only staying four nights), it definitely added an extra level of comfort and exclusivity. Our room was spacious, clean and very comfortable, and the food across the restaurants we tried was delicious with great quality and variety. One of the things that really stood out was the range of activities available. My husband loved the watercolour workshop, and I attended a glass workshop where I came away with a gorgeous pendant, such a special keepsake. The stargazing experience was also a highlight, seeing Jupiter clearly, including its orange bands and four moons. The pool was a nice temperature, and with the beach directly in front of the hotel, it was ideal for morning walks. I really appreciated the attention to detail and overall guest experience. We came home feeling properly rested and would happily recommend Paradisus Gran Canaria to anyone looking for a relaxing, high-quality stay. I’ve also shared more photos and highlights from our stay over on Instagram (@zoeolivertravel) if anyone wants to see more.

  • Aghogho Okpara

    15/02/2026

    5/5

    I had the best time during my stay at Paradisus Gran Canaria. I came on a solo trip and it was still one of the best vacations I have ever had, and I did not leave the resort at all during it (except once to buy sunglasses)! Cannot recommend this hotel enough. The food is 10/10 in every restaurant. The staff are all extremely kind and friendly. The view from the pool is beautiful. I went for an ocean view room and did not regret my decision one bit, as I got to see the sun rising in the morning over the water. Thank you Paradisus Melia! I will be back.

  • Vivica Parsons

    15/02/2026

    5/5

    Have now had three lovely stays in this hotel. The staff are really kind and helpful and the whole atmosphere is one of being part of a family. We joined the Meliá circle last year and have not regretted it. Anabelle - a lead member of the Circle team- has been really helpful and spends as much time as you need to make decisions and to look for the best deals for you. A big shoutout to three members of the Paradisus staff in particular Beatriz - so so kind and sweet to my granddaughter - always! Pedro- constantly smiling and so much fun with the children at the kids club. Estefan - can be seen teaching yoga or swim /exercise bunnies in the pool. Always so graceful. Thank you all. ❤️


Destination Inclusive® Luxury Resort

Un avvicinarsi alla destinazione del proprio viaggio

Ideale per famiglie

Un nuovo concetto migliorato per tutte le famiglie

The Reserve

Spazi privati e servizi personalizzati solo per adulti

Prelibatezze gastronomiche

Un'ampia scelta di ristoranti per i palati più esigenti

Spa esclusiva

Risvegliate i vostri sensi in un'oasi di piacere, relax e benessere

The Kidsdom

Nuovo programma per bambini all'insegna della sostenibilità e con un'area Splash Pad

Find out how other hotels in the same area are rated

Discover our brands

  • luxury
  • premium
  • essential