Recensioni di Paradisus by Meliá Fuerteventura

“Splendida location sulla spiaggia di Fuerteventura Servizio ottimo ,personale efficiente e disponibile,sempre pronto a soddisfare le esigenze del cliente!!Provatelo!”

“Genial!!!, tras una experiencia anterior decidimos volver. Destacar a The Reserve en desayunos que luego pasaban al mediodía a Kanna, todo un lujo de personal. Mención especial a María y Fabián del Pool Reserve, gracias por vuestra sonrisa eterna, profesionalidad, gran coctelería y atención constante. Gracias Almudena (guest experience) por atender deligente y sin falsas promesas nuestra reclamación por nuestra mala experiencia en Lemon&Fish el día 03/04/2026 con Marta. Volveremos. (Translated by Google) Fantastic!!! After a previous experience, we decided to return. Special mention to The Reserve for breakfast, which then moved to Kanna for lunch; the staff were truly exceptional. Special thanks to María and Fabián from Pool Reserve, thank you for your ever-present smiles, professionalism, great cocktails, and constant attention. Thank you, Almudena (Guest Experience), for handling our complaint about our bad experience at Lemon&Fish on April 3, 2026, with Marta, promptly and honestly, without making false promises. We will be back.”

“Genial!!!, tras una experiencia anterior decidimos volver. Destacar a The Reserve en desayunos que luego pasaban al mediodía a Kanna, todo un lujo de personal. Mención especial a María y Fabián del Pool Reserve, gracias por vuestra sonrisa eterna, profesionalidad, gran coctelería y atención constante. Gracias Almudena (guest experience) por atender deligente y sin falsas promesas nuestra reclamación por nuestra mala experiencia en Lemon&Fish el día 03/04/2026 con Marta. Volveremos. (Translated by Google) Fantastic!!! After a previous experience, we decided to return. Special mention to The Reserve for breakfast, which then moved to Kanna for lunch; the staff were truly exceptional. Special thanks to María and Fabián from Pool Reserve, thank you for your ever-present smiles, professionalism, great cocktails, and constant attention. Thank you, Almudena (Guest Experience), for handling our complaint about our bad experience at Lemon&Fish on April 3, 2026, with Marta, promptly and honestly, without making false promises. We will be back.”

“Un hotel molt còmode per venir amb família. En un lloc d'una gran bellesa. El personal particularment amable. Els restaurants bons ( excepte , en la nostra opinió, el japo peruà i el del cuiner Ortega). La facilitat d'accés a la platja i als esports de vela moderna es excepcional.El balanç és molt positiu. Molt recomanable. Ben situat.”

“fue una experiencia en familia como para repetir. (Translated by Google) It was a family experience worth repeating.”

“Personal de 10, pero gestión de Circle decepcionante: de los regalos al olvido ​Queremos destacar que el personal del hotel es excepcional: tanto en recepción como camareros y limpieza, el trato ha sido de 10. Las instalaciones de The Reserve son fantásticas, pero lamentablemente nuestra experiencia como socios de Circle desde hace años ha sido frustrante. ​Lo que nos ha movido a escribir esta reseña es el contraste y la falta de tacto del club: ​El contraste con Gran Canaria: El año pasado la experiencia fue impecable. No solo hubo pulseras identificativas, sino que tuvimos muchísimos detalles y regalos personales (albornoces, gorras, etc.) para presentarnos las bondades del "nuevo Circle". ​El "olvido" de este año: Este año, al confirmar que ya conocíamos el nuevo plan (pero mantener nuestro contrato actual), el trato preferente desapareció. Ni pulseras, ni detalles, ni reconocimiento alguno. Parece que si no migras al nuevo plan, dejas de ser un socio valorado. ​Falta de elegancia con el cargo del vino: Pedimos un vino que en la carta figuraba como "sin cargo para clientes Circle". En el check-out nos exigieron pagar 38€. La responsable de Circle, por teléfono, se limitó a decir que "la reserva estaba mal hecha", cuando la hicimos exactamente igual que el año pasado. ​Es una pena que, después de tantos años de fidelidad, el club prefiera cobrar 38€ y dar una respuesta vacía antes que tener un detalle con un socio antiguo. El excelente trabajo del equipo del hotel se ve empañado por una gestión de Circle comercial, rígida y poco agradecida. ​El hotel es de cinco estrellas, pero la gestión de su club de fidelidad en este caso ha sido de cero. (Translated by Google) Excellent staff, but disappointing Circle management: from gifts to neglect We want to highlight that the hotel staff is exceptional: from reception to waiters and housekeeping, the service has been outstanding. The Reserve's facilities are fantastic, but unfortunately, our experience as long-time Circle members has been frustrating. What prompted us to write this review is the contrast and the club's lack of tact: The contrast with Gran Canaria: Last year, the experience was impeccable. Not only were there identification wristbands, but we also received numerous personalized touches and gifts (bathrobes, caps, etc.) to introduce us to the benefits of the "new Circle." This year's "neglect": This year, upon confirming that we were already familiar with the new plan (but maintaining our current contract), the preferential treatment disappeared. No wristbands, no gifts, no recognition whatsoever. It seems that if you don't switch to the new plan, you cease to be a valued member. Lack of courtesy regarding the wine charge: We ordered a wine that was listed on the wine list as "free for Circle members." At checkout, they demanded we pay €38. The Circle representative, on the phone, simply said that "the reservation was made incorrectly," even though we made it exactly the same way as last year. It's a shame that, after so many years of loyalty, the club prefers to charge €38 and give a vague response rather than show appreciation to a long-time member. The excellent work of the hotel team is overshadowed by Circle's commercial, rigid, and ungrateful management. The hotel is five-star, but their loyalty program management in this case was nonexistent.”

“Hemos tenido una estancia muy agradable en el Hotel Paradisus by Meliá en Fuerteventura. Si bien es cierto que hay algunos aspectos del hotel que podrían mejorar para estar a la altura de un cinco estrellas, especialmente en instalaciones,, lo que realmente marca la diferencia es la calidad humana y profesional de su equipo. Queremos destacar especialmente la excelencia en el servicio: el personal del hotel es, sin duda, su mayor fortaleza. Desde la recepción hasta el personal de restauración, limpieza y animación, todos han demostrado una atención cercana, amable y siempre dispuesta a ayudar. Han conseguido que nos sintamos cuidados en todo momento, anticipándose a nuestras necesidades y resolviendo cualquier incidencia con una sonrisa. Gracias a este trato excepcional, los pequeños inconvenientes pasan a un segundo plano. Es evidente que el equipo humano compensa con creces cualquier área de mejora, y convierte la experiencia en algo muy positivo y memorable. Sin duda, volveríamos principalmente por ellos. Mención especial a Maria y Fabián de la.piscina The Reserve. (Translated by Google) We had a very pleasant stay at the Paradisus by Meliá Hotel in Fuerteventura. While it's true that some aspects of the hotel could be improved to meet five-star standards, especially the facilities, what truly makes the difference is the human and professional quality of its staff. We want to especially highlight the excellence of the service: the hotel staff is, without a doubt, its greatest strength. From reception to the restaurant, housekeeping, and entertainment staff, everyone demonstrated attentive, friendly, and always helpful service. They made us feel cared for at all times, anticipating our needs and resolving any issues with a smile. Thanks to this exceptional service, minor inconveniences faded into the background. It's clear that the team more than compensates for any areas for improvement and makes the experience truly positive and memorable. We would definitely return, mainly because of them. Special mention to Maria and Fabián from The Reserve pool.”

“Fantastic resort at a unique spot. If you do kite or wind surfing it is a very nice place. The beach is fantastic and the hotel does offer everything you need. Very friendly staff, clean room, good service and delicious food.”

“Nos alojamos en este hotel durante unos días. Al entrar nos recibió Hamza, una persona encantadora y súper atenta. Nos ayudó a localizar la reserva y nos acompañó hasta la recepción. Subió a dejarnos las maletas y nos explicó todo al detalle. Personas como él hacen que las estancias sean maravillosas. Paula nos hizo el check-in y nos explicó todo de forma clara y detallada. Cabe destacar también a Iván, de recepción, quien nos ayudó en varias ocasiones. Al tener el departamento de GEX al lado, quiero agradecer especialmente a Ana por hacernos sentir como en casa y por asegurarse de que todo fuera perfecto. En cuanto a las habitaciones, cabe destacar que son enormes y tienen de todo. Las vistas son espectaculares y las camas son muy, muy cómodas. Todos los restaurantes ofrecen un servicio excelente y, al ser todo incluido, prácticamente entra todo. Una mención especial a Julio, del restaurante Kanna, que fue muy amable. El Ginger bar abre los 24/7 y es un punto a favor. La zona de la piscina también está muy bien: tiene muchas hamacas y ofrece servicio de toallas. El gimnasio es grande y cuenta con casi todo tipo de máquinas. Sin duda, es un hotel para repetir y 100% recomendado. (Translated by Google) We stayed at this hotel for a few days. Upon arrival, we were greeted by Hamza, a charming and incredibly attentive person. He helped us locate our reservation and accompanied us to reception. He brought our luggage upstairs and explained everything in detail. People like him make stays wonderful. Paula checked us in and explained everything clearly and thoroughly. We should also mention Iván from reception, who helped us on several occasions. Since the GEX department is right next door, I want to especially thank Ana for making us feel at home and ensuring everything was perfect. As for the rooms, they are enormous and have everything you could need. The views are spectacular, and the beds are incredibly comfortable. All the restaurants offer excellent service, and since it's all-inclusive, practically everything is included. A special mention to Julio from the Kanna restaurant, who was very kind. The Ginger bar is open 24/7, which is a big plus. The pool area is also very nice: it has plenty of sun loungers and offers towel service. The gym is large and has almost every type of machine. It's definitely a hotel I'd return to and I highly recommend it.”

“Bonito hotel, buffet de comida muy variado, buenos cocktels, piscina del hotel grande, buen helado, la verdad es que no puedo quejarme de nada en los 5 dias... nos queda 1 todavia por disfrutar, una pena que el restaurante italiano (mascalzone) esté cerrado esta semana santa, la pizza era buena en el Paradisus de Gran Canaria (Translated by Google) Nice hotel, very varied buffet, good cocktails, large hotel pool, good ice cream, I really can't complain about anything in the 5 days... we still have 1 day left to enjoy, it's a shame that the Italian restaurant (Mascalzone) is closed this Easter week, the pizza was good at the Paradisus in Gran Canaria”

“The hotel decor is lovely, the rooms are lovely with lovely beds. It’s definitely not a 5* as it claims to be. The buffet was disappointing and lacked interest, not enough staff so you could be waiting sometime for a drink with your dinner. Neither of the à la carte restaurants were particularly great either. The best restaurants were definitely downstairs by the pool which were really good but only open at lunchtime. Sunbeds are metal which are very uncomfortable. 5* resorts do not provide cheap sunbeds like these. The price of this holiday was quite high but it seems the better idea would’ve been to pay extra for the reserve rooms to use the better pools with better sun beds. This would’ve been 3.2 K for a week in March and there is no way it is worth that money. Our mini bar wasn’t re stocked every day as they claimed it would be. We had to ask at reception 3 times in a week for it to be re stocked. We were approached by the circle team numerous times and so did listen to their talk which wasn’t for us. We were not rewarded with the 100 euro room credit that we were told we would received by listening to the talk. What I found particularly rude was that after we had attended the talk the guy who had originally approached us didn’t pass the time of day with us agin and even went as far as to walk past us and ignore us. We couldn’t escape him before we attended the talk. So very rude!”

“I had a fantastic experience at the Paradisus by Melia Fuerteventura. My trip to Dubai got cancelled and I had to rebook something very quickly (and solo) and I am so glad that I did. I am an independant travel agent and was coming on a familiarisation trip for my clients and I was pleasently suprised. The hotel has been refurbished last year so it all felt brand new. I booked as a Reserve guest which is the premium, all inclusive for adults only which was definitely worth it. But if you are travelling with children and can't do so, I would still recommend the rooms are still the same spec and the variety of restaurants is top notch. The food and drinks were of such high quality, I really enjoyed my stay and will definitely be back and be recommending to my clients. There isn't a lot to do around the property if you don't have a car, so if you are looking to explore more I would suggest renting one. But if your goal is to relax and enjoy the beautiful hotel then you can do just that.”

“Simplemente fantástico. (Translated by Google) Simply fantastic.”

“Very friendly employees make a difference👍🏽 The team of the Kanna Resraurant is by far the best in the whole hotel. Thank you for a six star dinner and service- you all did an outstanding job. Very very well done”

“Wir waren als Paar im Hotel Paradisus Fuerteventura und insgesamt hat uns der Aufenthalt gut gefallen – mit einigen Abstrichen. Die Lage ist wirklich traumhaft, die Umgebung wunderschön und alles sehr sauber. Besonders hervorheben möchte ich die Zimmerreinigung – die war absolut top und auf 5-Sterne-Niveau. Leider konnte der Service insgesamt nicht ganz mithalten. Trotz großer Mannschaft wirkte vieles unkoordiniert und teilweise überlastet. Es gab aber auch einzelne Mitarbeiter, die sehr freundlich und professionell waren. Beim Essen hatten wir gemischte Erfahrungen. Teilweise waren Restaurants geschlossen oder ausgebucht, was schade war. Ein SPA-Bereich fehlt komplett – das ist für ein Hotel dieser Kategorie aus unserer Sicht ein Minuspunkt. Auch ein kleiner Shop für den täglichen Bedarf wäre wünschenswert. Fazit: Die traumhafte Lage und die tolle Natur machen den Aufenthalt dennoch lohnenswert, auch wenn es im Service noch Verbesserungspotenzial gibt.”

“Stayed at this hotel on a last minute holiday as planned 1 was cancelled and was so pleased we booked it we had reserve room view was amazing we absolutely loved it all the staff Julio and the team were excellent especially in the lounge and at kanna restaurant food was great the reserve pool was peaceful the bar staff there were so good will definitely return location was amazing Thank you”

“Nuestra estancia en el hotel fue fantástica. Nos alojamos 4 noches y lo mejor, sin duda, fue el servicio de todo incluido, la calidad de la comida y la zona de piscinas. Sin embargo, lo que realmente marca la diferencia es su personal. Queremos hacer una mención especial a Eva, en el Ginger Bar, por su gran profesionalidad; y a Rayco, en el bar de la piscina, que da lo mejor de sí para ofrecer una coctelería de diez. En los restaurantes, Miguel y Carlos 'el canarión' nos trataron de lujo, además del buen servicio del personal de limpieza. También queremos agradecer la cordial bienvenida y despedida de los botones, Lucas y Hamza. ¡Esperamos volver pronto! (Translated by Google) Our stay at the hotel was fantastic. We stayed for four nights, and the best part was undoubtedly the all-inclusive service, the quality of the food, and the pool area. However, what truly makes the difference is the staff. We want to give a special mention to Eva at the Ginger Bar for her exceptional professionalism, and to Rayco at the pool bar, who goes above and beyond to offer top-notch cocktails. In the restaurants, Miguel and Carlos "el canarión" treated us wonderfully, as did the cleaning staff. We also want to thank the bellhops, Lucas and Hamza, for their warm welcome and farewell. We hope to return soon!”

“We stayed at Meliá Paradisus Fuerteventura for six days, and overall the experience was average—not what we expect from a five-star hotel. The room and the view were absolutely stunning and definitely one of the highlights of our stay. However, communication was a major issue. Many staff members in restaurants did not speak English, which made things unnecessarily difficult. At Ginger Lounge, the service was particularly poor—staff were inattentive, some orders never arrived, and their attitude felt unprofessional at times. As a Meliá employee, I am familiar with the brand standards, and this property does not consistently meet them. The Level experience was also disappointing. The lounge closing at 18:30 is unusually early and does not align with the concept offered in other Meliá properties. Additionally, the buffet selection there was quite limited. Another issue was the room temperature. During the night, the room was cold, and when we requested a heater, we were told this was not possible due to “health and safety” reasons. This was surprising, as this is not a standard restriction in other Meliá hotels. There were a few positives: a kind guest experience staff member (blonde, middle-aged) who was very helpful, and bartenders Oscar and Pedro, who were excellent. Kanna Restaurant was also outstanding, both in terms of food and service. On the downside, the buffet lacked flavor despite variety, and the breakfast experience was disappointing (including being served a poached egg with eggshell, with no proper response). Overall, while the setting is beautiful, the service and consistency need significant improvement to meet five-star expectations.”

“Todo muy bien; gran servicio del personal del Hotel. Nos encantó las actuaciones y los restaurantes. (Translated by Google) Everything was great; excellent service from the hotel staff. We loved the shows and the restaurants.”

“Nous avons séjourné du 11 au 16 mars 2026. L'hôtel est idéalement situé avec un accès praticable à la plage malgré quelques marches. La piscine n'est malheureusement pas chauffée comme précisée et reste froide pour la saison. Elle est équipée de nombreux transats en son pourtour qui s'offre à la détente. Des glaces et coktails sont à disposition tout au long de l'après midi mais il me semblerait judicieux de proposer pour petits et grands un espace gourmand avec crêpes et gauffres voire churros. Concernant la restauration, on ressent une désorganisation totale. Les tables libres ne sont pas nettoyées. Le temps d'attente est beaucoup trop long pour être installé. Un manque évident de personnel se fait sentir. D'autre part, nous avions réservé au restaurant italien à 20:45 seule possibilité de créneau horaire disponible. A la fin du repas nous avons demandé les desserts soit entre autre une pizza chocolat. Nous nous sommes entendus répondre que le four était éteint et que nous devions partir car le service était terminé à 10 heures. Donc, aucun dessert pour la table que ce soit pizza ou autre. Cela laisse un goût amer pour un 5 étoiles. Quand au service dans les autres restaurants, malgré une demande réitéré de vin pour chaque convive la personne n'est jamais venue, les plats tout juste chauds, entrée et plat servis en même temps, .... Je déplore également que nous n'avons pu réserver une place auprès du restaurant du chef étoilé. Ce qui devait être un plus dans l'hôtel s'est révélé une véritable déception car c'était ce qui nous avait séduit par rapport à un autre hôtel de même catégorie. Comme un post précédent, j'ai dû mal à me projeter dans un 5 étoiles mais plutôt un 4 étoiles conviendrait beaucoup mieux. Enfin pour conclure , il convient de souligner l'amabilité du personnel et leur professionnalisme qui fait de cet hôtel toute sa convivialité.”