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Destination Inclusive®
Quintana Roo, Messico

Paradisus Playa del Carmen - Riviera Maya

Av. 5 Nte., Luis Donaldo Colosio, 77728 Playa del Carmen, QR, Quintana Roo

Un tesoro esotico nel cuore della Riviera Maya

Benvenuti in un piccolo angolo di paradiso. Situato in un'incredibile foresta di mangrovie molto vicino a enormi spiagge di sabbia bianca e fine, questo resort di lusso all-inclusive garantisce un soggiorno davvero unico. Camere che amerai, con un design sofisticato e una meticolosa attenzione anche ai più piccoli dettagli. Divertimento sotto il sole dei Caraibi nelle piscine e nei parchi acquatici per tutta la famiglia. Un mondo di sapori in ogni piatto. E una selezione di attività che arricchiranno il tuo spirito e ti faranno conoscere lo splendore della cultura messicana.

Certificazione AAA 4 Diamanti

Riconoscimento assegnato agli hotel che soddisfano i più alti standard di qualità e servizio. Garantisce agli ospiti un’esperienza straordinaria.

Destination Inclusive® Experiences

a group of people sitting at a table with food

Divertimento garantito

a woman floating in a pool of water

Bellezza naturale

a man and child sitting at a table with toys

Imparare

Accommodation

a room with a bed and a jacuzzi

Roulette Room Playa del Carmen or La Perla

  • Vista giardino
  • 2 letti matrimoniali o 1 letto king
  • 624 ft²
Trascorri un soggiorno da sogno al Paradisus Playa del Carmen o al Paradisus La Perla. Una junior suite per soli adulti con una terrazza che si affaccia sul giardino, ideale per assaporare l'atmosfera caraibica. La sistemazione sarà soggetta alla disponibilità di camere e non può essere garantita.
two beds in a room

Junior Suite Nature View

  • Vista giardino
  • 2 letti matrimoniali o 1 letto king
  • 624 ft²
Un open space con zona notte e soggiorno. Arredamento in stile tropicale, tecnologia all'avanguardia e infinite caratteristiche straordinarie. Oltre a una terrazza privata con vista sui bellissimi giardini.
a room with two beds and a television

Suite Nature View

  • Vista giardino
  • Due letti matrimoniali
  • 839 ft²
Rilassati in questa suite con una camera da letto e immergiti nelle avventure della giornata nella vasca idromassaggio sulla terrazza affacciata sugli spettacolari giardini dell'hotel. Tutto questo più un elegante e confortevole salotto con divano letto e sala da pranzo.
a bed in a room with a glass door

Master Suite Nature View

  • Vista giardino
  • Letto king size
  • 1140 ft²
La raffinatezza è ciò che meglio descrive una suite che comprende una camera da letto, un ampio soggiorno con due divani, uno dei quali è un divano letto, e una zona pranzo. Trascorri la giornata prendendo il sole e ricaricando le batterie nella vasca idromassaggio sulla terrazza con vista sugli splendidi giardini.
a room with a table and chairs

Two Bedroom Master Suite Nature View

  • Vista giardino
  • 2 letti matrimoniali o 1 letto king
  • 1980 ft²
Comfort e lusso in una suite molto spaziosa con letto king-size. Dispone di una sala da pranzo, un soggiorno con poltrona e divano letto e due camere da letto. Oltre a due terrazze con vasca idromassaggio e vista sugli esotici giardini del resort.
a bedroom with a glass door and a glass door
Family Concierge

Family Concierge Junior Suite Nature View

  • Vista giardino
  • 2 letti matrimoniali o 1 letto king
  • 624 ft²
Questa sì che è vita! Un mix ideale di eleganza e servizi eleganti. Godetevi la carezza della brezza caraibica sulla vostra terrazza mentre ammirate i lussureggianti giardini. Un ambiente idilliaco per godere degli esclusivi benefici offerti dal servizio Family Concierge.
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a room with two beds and a television
Family Concierge

Family Concierge Junior Suite Swim Up

  • Vista piscina
  • 2 letti matrimoniali o 1 letto king
  • 624 ft²
Immaginatevi in un bagno rilassante mentre ammirate la bellezza naturale dell'ambiente tropicale. Un'elegante suite con accesso diretto alla piscina dalla terrazza, dotata dei più esclusivi benefici Family Concierge. Preparati a vivere un'esperienza di qualità superiore.
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a room with two beds and a television
Family Concierge

Family Concierge Suite Nature View

  • Vista giardino
  • Due letti matrimoniali
  • 839 ft²
Un'oasi sulla spiaggia progettata per farvi sentire extra speciali. L'arredamento accurato rende questa suite un rifugio ideale per il relax. Presenta un soggiorno con divano letto, una camera da letto e una terrazza privata con vasca idromassaggio e una splendida vista sul giardino.
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a living room with a television and a couch
Family Concierge

Family Concierge Swim Up Suite

  • Vista piscina
  • Due letti matrimoniali
  • 839 ft²
Privilegi unici come l'accesso diretto alla piscina dalla terrazza di questa suite, dove troverete anche una vasca idromassaggio. Una camera da letto e un salotto con divano-letto completano questo paradiso di privacy. Più tutti i comfort dei servizi premiumFamily Concierge.
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a living room with a couch and a table
Family Concierge

Family Concierge Master Suite Nature View

  • Vista giardino
  • Letto king size
  • 1140 ft²
Una nuova dimensione del lusso in una suite che fonde spazio e comfort con i servizi Family Concierge. Comprende diverse aree, oltre a una grande terrazza con vasca idromassaggio e una vista mozzafiato sul giardino.
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a bedroom with a bed and a television
Family Concierge

Family Concierge Master Swim Up Suite

  • Vista piscina
  • Letto king size
  • 1140 ft²
Questa suite dispone di una piscina scintillante proprio fuori dalla terrazza e di tutti i privilegiFamily Concierge. Una camera composta da diversi spazi: un soggiorno con due divani, tra cui un divano letto, una sala da pranzo e una camera da letto. Tutto questo più una terrazza privata con vasca idromassaggio.
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a hot tub with a view of the ocean
Family Concierge

Family Concierge Presidential Suite

  • Vista giardino
  • Letto king size
  • 1550 ft²
Sofisticata ed elegante, questa suite è un'oasi di pace. Spaziosa e suggestiva, con una terrazza privata dove potete rilassarvi e godervi la dolce brezza caraibica accompagnati dai privilegi più esclusivi offerti dal Family Concierge.
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a man and woman sitting on a couch with a child

Vivi i momenti più belli con la tua famiglia con servizi top

Family Concierge mira a soddisfare quel desiderio di lusso e comfort che tutti desiderano. Entra in una delle nostre belle camere o suite del nostro resort all-inclusive Riviera Maya e preparati per un'esperienza di vacanza senza precedenti. Scoprite gli innumerevoli vantaggi che il nostro servizio VIP ha da offrire.

a pool with palm trees and buildings in the background
a living room with a television and a couch
a swimming pool with a slide and a playground
a man and child on a beach
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Highlighted Services

a beach with chairs and a arch

Romance by Paradisus

Realizza il matrimonio dei tuoi sogni in un resort con una vasta gamma di opzioni. Scegli eleganza, distinzione e tanto amore per celebrare l'evento più importante della tua vita al Paradisus Playa del Carmen.

a pool with lounge chairs and a hut
YHI Spa

Benvenuti in un autentico tempio del benessere nel cuore del Paradisus Playa del Carmen - Riviera Maya. Lasciati coccolare con trattamenti per il corpo e per il viso a base di miele messicano, oli essenziali e ingredienti locali. Oltre a una vasta gamma di servizi pensati per la cura personale.

a room with exercise bikes and a large window
Centro Fitness

La palestra è dotata di sistemi di resistenza tra cui Kinesis®, cyclette reclinate con schienale, scalatore, macchina da sci, ellittica, tapis roulant, vogatore, pesi e un locale polivalente con spinning. Oltre a Pilates, yoga, spinning, wellness e massaggi. E sessioni con un personal trainer (a pagamento). Solo per ospiti maggiori di 18 anni.

a water park with a playground and a pool
Goditi l'acqua

Il nostro resort ha un parco acquatico divertente, due piscine in stile laguna, una piscina per attività e un bar umido per rinfrescarsi in qualsiasi momento. Goditi la tua vacanza più idilliaca sotto il sole sulla Riviera Maya.

Services and facilities

Discover a wide selection of services and facilities designed to make your stay effortlessly comfortable and truly enjoyable.

Servizio maggiordomo personalizzato

Letto balinese

Accesso diretto alla spiaggia

Trattamenti spa

Centro benessere spa
Extra fee

Attività per bambini

Kids club

Parco acquatico

Outstanding recognitions

Committed Queer Destinations Hotel

Questo hotel e' stato nominato un impegnato. Questo programma prepara le aziende e le destinazioni ad accogliere la comunità LGTBQ+, aumentando la consapevolezza e la formazione di tutti i loro dipend

Wellness for Cancer

Yhi Spa è certificata dalla prestigiosa organizzazione Wellness for Cancer per fornire servizi Wellness personalizzati alle persone affette da cancro.

Premio ESR

Accredita l'azienda di fronte ai suoi dipendenti, investitori, clienti, autorità e società, in quanto impegnata nella responsabilità sociale e nella cura dell'ambiente con la comunità in cui opera.

Ecostars®

Ecostars®, certificato di sostenibilità leader a livello mondiale, piattaforma innovativa e un hub di gestione ESG a 360° dotato di IA per i dipartimenti CSR degli hotel e delle catene alberghiere.

The Hotel Collection

Premiato da AMEX, The Hotel Collection dispone di hotel riconosciuti per l'eccellenza del servizio, il comfort e le esperienze uniche per i viaggiatori più esigenti.

Traveler´s Choice

Conferito da TripAdvisor e basato su milioni di recensioni di viaggiatori provenienti da tutto il mondo, questo premio annuale riconosce la qualità delle strutture e dei servizi dell'hotel.

Sal Steak Cave

a person holding a fork over food on a plate
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a long table with chairs and tables in a restaurant
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Lemon Fish

a room with a table and chairs
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1 / 3
a group of buildings with a pool and trees around it
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Average rating
4.7/5
10210 reviews

Stayed here for 9 nights in August 2024. We loved the hotel and had the best all inclusive experience. Room - the room was massive even for the 3 of us, 2 adults and a 12yo. Aircon worked a dream which is very good as it was super hot. Mini bar restocked daily and room cleaned daily. All inclusive - all the food options we had were very good, the buffet was all fresh and a great choice for every meal. The speciality restaurants were a pain to book as had to go to a desk to do it... but great once this was done. Swim up bar great, beach bar also great. Nothing bad to say Service - All the staff were super friendly and happy, nothing to much for them to make your holiday special. Location - if you have never been to Mexico before the neighbourhood might be off putting when driving to the hotel. Once in the hotel there is security on the gates, they take details from all taxis picking you up etc etc. It's generally too hot to walk far, so grab a taxi to town!

Graham Fell

This section shows customer reviews collected by Google Reviews about their experience at Paradisus Playa del Carmen - Riviera Maya.

Celsius was amazing had amazing food and the best service especially our waitress Grisey who was very kind and helpful.

Amaan Tekie

This section shows customer reviews collected by Google Reviews about their experience at Paradisus Playa del Carmen - Riviera Maya.

Kudos to the entire team at this resort for their commitment to quality and service. Beyond impressed with the availability of different spaces and the great variety of restaurants. Buffet food was outstanding and the A La Carte we visited were even better. The constant cleanliness of the entire resort has to be applauded. Paradisus/Melia gained some new members with our family. If there could be ONE improvement, I would say an additional nighttime bar option other than Kicks. (y al DJ, un poco mas de buen animo) Gracias a todos!

Diego Mosquera

This section shows customer reviews collected by Google Reviews about their experience at Paradisus Playa del Carmen - Riviera Maya.

All I can say is that this resort is amazing. Perfect size for young families and everything was perfect. We got all our reservations before our stay and our concierge Nestor was so responsive and accommodating and made our stay wonderful. Our kids had an amazing time and every evening we did the kiddo activity. The beach is perfect to swim in and well kept. Lunch box was great and lunch at celsius was perfect for the family. Our fav restaurant was Flora but all of them were good. Pools were wonderful and refreshing Customer service was great and our rooms were cleaned twice a day with turn down. We will be coming back next year and this resort has changed my perception of all-inclusive completely. Thank you for making our family trip memorable

Diva Hinzmann

This section shows customer reviews collected by Google Reviews about their experience at Paradisus Playa del Carmen - Riviera Maya.

El hotel en general lindo, buen servicio, buena comida y El Show y la comida del Chef Leonardo 100/10 🔥🥢🍚 nos encantó!

Claudia Joseph Diaz

This section shows customer reviews collected by Google Reviews about their experience at Paradisus Playa del Carmen - Riviera Maya.
1 / 5

Stayed here for 9 nights in August 2024. We loved the hotel and had the best all inclusive experience. Room - the room was massive even for the 3 of us, 2 adults and a 12yo. Aircon worked a dream which is very good as it was super hot. Mini bar restocked daily and room cleaned daily. All inclusive - all the food options we had were very good, the buffet was all fresh and a great choice for every meal. The speciality restaurants were a pain to book as had to go to a desk to do it... but great once this was done. Swim up bar great, beach bar also great. Nothing bad to say Service - All the staff were super friendly and happy, nothing to much for them to make your holiday special. Location - if you have never been to Mexico before the neighbourhood might be off putting when driving to the hotel. Once in the hotel there is security on the gates, they take details from all taxis picking you up etc etc. It's generally too hot to walk far, so grab a taxi to town!

Graham Fell

This section shows customer reviews collected by Google Reviews about their experience at Paradisus Playa del Carmen - Riviera Maya.

Celsius was amazing had amazing food and the best service especially our waitress Grisey who was very kind and helpful.

Amaan Tekie

This section shows customer reviews collected by Google Reviews about their experience at Paradisus Playa del Carmen - Riviera Maya.

Kudos to the entire team at this resort for their commitment to quality and service. Beyond impressed with the availability of different spaces and the great variety of restaurants. Buffet food was outstanding and the A La Carte we visited were even better. The constant cleanliness of the entire resort has to be applauded. Paradisus/Melia gained some new members with our family. If there could be ONE improvement, I would say an additional nighttime bar option other than Kicks. (y al DJ, un poco mas de buen animo) Gracias a todos!

Diego Mosquera

This section shows customer reviews collected by Google Reviews about their experience at Paradisus Playa del Carmen - Riviera Maya.

All I can say is that this resort is amazing. Perfect size for young families and everything was perfect. We got all our reservations before our stay and our concierge Nestor was so responsive and accommodating and made our stay wonderful. Our kids had an amazing time and every evening we did the kiddo activity. The beach is perfect to swim in and well kept. Lunch box was great and lunch at celsius was perfect for the family. Our fav restaurant was Flora but all of them were good. Pools were wonderful and refreshing Customer service was great and our rooms were cleaned twice a day with turn down. We will be coming back next year and this resort has changed my perception of all-inclusive completely. Thank you for making our family trip memorable

Diva Hinzmann

This section shows customer reviews collected by Google Reviews about their experience at Paradisus Playa del Carmen - Riviera Maya.

El hotel en general lindo, buen servicio, buena comida y El Show y la comida del Chef Leonardo 100/10 🔥🥢🍚 nos encantó!

Claudia Joseph Diaz

This section shows customer reviews collected by Google Reviews about their experience at Paradisus Playa del Carmen - Riviera Maya.

Activities

a room with a large projector screen

The Kidsdom

a man and woman with a child on a beach

Le vacanze più belle

a group of kids playing arcade games

La sala giochi

Events

a room with a round table and chairs
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  • 26

    Event rooms
  •  
  • 2685

    People
  •  
  • 1192

Paradisus Playa del Carmen è uno dei principali resort per eventi della Riviera Maya. Con un grande centro congressi, il resort ospita matrimoni, riunioni di lavoro e convegni. Un concierge vi assisterà personalmente per aiutarvi a creare un evento di successo.

1

What is the official category of the accommodation?

It is a 5-star hotel.

2

What are the time limits for check-in and check-out?

Check-in can be made from 15:00 on the arrival day. Check-out must be made before 12:00 on the departure day.

3

What are the contact details?

You can contact this accommodation by calling +52 984 877 3900 or by sending an e-mail to paradisus.playadelcarmen@melia.com.

4

What is the address of the accommodation?

It is located at Av. 5 Nte., Luis Donaldo Colosio, 77728 Playa del Carmen, QR, Playa del Carmen, 77728 Messico.

5

Will I have Free Wi-Fi?

No, the accommodation does not yet offer this service.

6

What services does the accommodation offer?

Servizio maggiordomo personalizzato, Letto balinese, Accesso diretto alla spiaggia, Trattamenti spa, Centro benessere spa, Attività per bambini, Kids club, Parco acquatico

7

Are there any exclusive services?

Yes. Enjoy a world of exclusivity and sophistication with our The Reserve and Family Concierge services. Superior quality and exceptional details await you to make your stay even more special.

8

How many restaurants and bars are there?

The accommodation has a wide range of dining options which you can try in any of its 27 restaurants and bars.

9

What are the benefits of being a MeliáRewards member?

MeliáRewards is our loyalty programme, and offers members a range of exclusive benefits and special offers. Belonging means you get more: more value, because you get points, surprises and discounts; more possibilities, because you can earn and redeem your points in thousands of ways; and more time, because you become our top priority.

10

How can I make sure I get the best rate?

With Meliá, you will always have the best rate guaranteed. So, if you find an offer with the same conditions at a lower rate (dates, room type, etc.) somewhere else, we will match the offer and give you the best rate. You just need to contact Customer Service, and we will be happy to arrange it for you.

11

How much does it cost to stay at Paradisus Playa del Carmen - Riviera Maya?

Rates at Paradisus Playa del Carmen - Riviera Maya can vary depending on the type of stay. The selected dates, room type, or other conditions will determine the final rate. Choose the dates that best suit you, and we will show you the available rates and prices for this hotel.

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