Reviews of INNSiDE Habana Catedral

Muy simpáticos los chicos, excelente servicio servicio al cliente . Los tragos de buena calidad, felicidades por el servicio. Bar piscina caribe

Didier, Flor, Jeremy, Jorge, Eduardo y Carlos me atendieron a mi y a mi madre por el area de la piscina de una manera excelente. Muy atentos y muy amables. Generan un gran ambiente.

Bar piscina Caribe Ronar, Luis y Zapata ofrecen un servicio excelente, siempre pendiente a cada persona

We arrived too early for check in so expected to put our bags in storage and head out. Unfortunately we arrived mid storm and were wet through, we were told that luckily our room would be ready and to come back in an hour which we did. When we came back, it still wasn't ready so we went to the indoor pool which is fantastic, not the cleanest but really enjoyable considering the weather outside. We then went back to reception and the same receptionist told us it would be 1 minute and she would come and get us, so we sat for over an hour while other people were checked in. Eventually went back over to be told it was ready and we had just been forgotten (sat directly opposite). The male reception staff who had taken over by then were really lovely, we went to our room on the 6th floor and sadly the AC/heat didn't work, so after 3 maintenance visits we went downstairs to ask to be moved so we could get our clothes dry. We were given an absolutely beautiful room on the top floor as a free upgrade, and were extremely grateful for the gesture. The 2 men on the reception team were wonderful as were the gym staff, it was just sadly let down by both female staff who were really just very dismissive. The hotel is in a great spot if you like this part of Spain, 20 mins in an uber to malaga, 2 mins walk to a great local shop and beautiful cafe. Views from the hotel are beautiful. Many thanks to the staff who helped us there

The hotel is beautiful and the spa service is was Angel gives the best massage and Danna is wonderful.