Treat yourself to an immersive experience with the RedLevel luxury service
RedLevel, the essence of luxury. An oasis of exclusivity with unique benefits and private areas, where you can share memorable experiences with your family or take refuge in spaces for adults only.
Discover RedLevel services,regionOfInterest=(1476.5,1076.5))
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Transfer to and from the airport in a private vehicle included. Please, contact the hotel for more information.
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Free entrance to the water circuit
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Enjoy a discount voucher on food and drink at a selection of restaurants. Subject to certain restrictions and restaurant opening hours. Please ask at reception on arrival.
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Enjoy a life well lived in this exclusive pet-friendly hotel in Tenerife. An atmosphere of distinction and hospitality, where your pet will enjoy walks through public areas and natural and organic amenities, among many other perks. To book a stay with your dog, please go to the booking process, choose your room category, rate, and add the extra pet friendly service. See terms and conditions.
More information,regionOfInterest=(1771.5,1181))
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Spa
Subtle alchemy between highly efficient products created by Clarins, manual massage techniques and a sensorial environment that seeks the deepest well-being. Delicate aromas born from a combination of aromatherapy, personalised music, creamy textures, manual application, tasting of herbal teas... Genuine pleasure for all the senses.
More information,regionOfInterest=(1771.5,1181))
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Swimming pools
Our resort boasts five outdoor swimming pools: the largest saltwater infinity pool in a hotel in Europe, a separate family pool, a children's pool with a pirate ship and a splash park, two adults-only pools, one of them exclusive to RedLevel guests. A paradise during your holidays in the Canary Islands.
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Gym
Work out in our stunning gym with modern facilities and qualified personnel. It also offers personal training services, nutritional guidance and customised training programmes (extra charge).
Ecostars®
Ecostars® is the leading global sustainability certification, an innovative platform and AI-powered 360 ESG Management Hub for hotels and hotel chains’ CSR departments.
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Unleash your competitive spirit on our tennis and paddle courts, where every match is a perfect mix of fun and fitness. Surrounded by stunning views, they are the ideal setting to serve, rally, and enjoy the game like never before.
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A colourful 199 m2 water playground that takes our resort’s family experience to the next level. A fun splash park with water jets, slide and interactive fountains that the little ones will absolutely love.
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At Gran Meliá Palacio de Isora we focus on creating unique moments. That’s why we have created a number of special activities and workshops for the whole family, from our Baby Club for the little ones to our Mini Club, where the kids will enjoy all the different activities they can share with the family.
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The Atlantic Plaza takes on a life of its own at night. Enjoy our entertainment team, live music, bands and exclusive panoramic shows that use the entire Atlantic Plaza, creating an experience you will never forget.
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Treat yourself to a journey through the cuisine and culture of the Canary Islands with the exceptional experiences offered at the Gran Meliá Palacio de Isora, such as stargazing during an astronomical evening, discovering the origins of the island with a speleologist, a paragliding experience or sailing the seas and enjoying a day of fishing.
More information,regionOfInterest=(1476.5,984.5))
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Crystal-clear waters and a fascinating underwater ecosystem. The island has endless diving areas suitable for divers of all levels. Whether you are looking for an unforgettable experience or if you are passionate about scuba diving, our diving centre provides a wide range of courses, excursions and much more.
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Hotels with their own essence
On the shores of the Atlantic Ocean in the foothills of Mount Teide, a magical experience awaits you in the midst of the natural magnetism of Tenerife. A five-star resort that leverages the natural beauty of the island and also has the longest infinity pool in Europe.
Perfectly integrated with an exceptional natural beachfront environment, Gran Meliá Palacio de Isora is one of the most exclusive resorts in Tenerife. An oasis of peace thanks to a saltwater infinity pool, a 2000 m2 spa and suites with the most exclusive RedLevel elegance. The hotel also features a dining concept at Dos Naifes by Jorge Peñate, winner of a Sol Repsol 2025. Chefs Jorge Peñate and Luis Martín have prepared a unique proposal in the Canary Islands that supports marine biodiversity and local seafood.
Mayli Denis
04/12/26
5/5
“My experience at Hotel Palace Isora Natural has been simply exceptional. From the very first moment, you can feel the attention to detail, the tranquility of the surroundings, and the high quality of all its facilities. The rooms are spacious, comfortable, and very well equipped—perfect both for relaxing and enjoying a few days of complete disconnection. The common areas are impeccable, with spectacular pools, beautifully maintained gardens, and an atmosphere that truly invites you to unwind. In addition, the range of activities and services makes the stay complete, whether for couples or families. However, I would especially like to highlight the Oasis restaurant, which has undoubtedly been one of the most memorable aspects of the stay. The quality of the food is excellent, with a great variety and carefully presented dishes. But what truly makes the difference is the team. The service at Oasis is impeccable—friendly, attentive, and always ready to meet any need. I would like to give special recognition to the managers Erika, Javi, and Bea, who stand out for their dedication, professionalism, and exceptional service. Thanks to them, every meal becomes an even more enjoyable and personalized experience. In short, Hotel Palace Isora Natural is a place I will definitely return to and highly recommend to anyone looking for relaxation, quality, and top-level servic”See more reviews
This section shows customer reviews collected by Google Reviews about their experience at Gran Meliá Palacio de Isora.
J. J
04/10/26
5/5
“Una experiencia increíble en el hotel Meliá Palacio Isora. Desde el primer momento se nota el cuidado por los detalles, las instalaciones son espectaculares y el ambiente es perfecto para desconectar y disfrutar. Quiero destacar especialmente el restaurante Oasis, donde vivimos momentos realmente memorables. La calidad de la cocina es excelente, con platos bien elaborados, variados y siempre presentados con mucho gusto. Se nota el trabajo y la dedicación de todo el equipo de cocina. Pero, sin duda, lo mejor ha sido el trato humano. El equipo del Oasis es simplemente excepcional: atentos, cercanos y siempre con una sonrisa. Mención especial para Bea, Javi y Erika, que hicieron que cada visita fuera aún más especial. Su profesionalidad y calidez marcan la diferencia y hacen que te sientas como en casa. Sin duda, un lugar al que volveremos. Totalmente recomendable. (Translated by Google) An incredible experience at the Meliá Palacio Isora hotel. From the moment you arrive, the attention to detail is evident; the facilities are spectacular, and the atmosphere is perfect for unwinding and enjoying yourself. I especially want to highlight the Oasis restaurant, where we had some truly memorable moments. The quality of the cuisine is excellent, with well-prepared, varied dishes, always presented with great care. The hard work and dedication of the entire kitchen team are clear. But without a doubt, the best part was the personal touch. The Oasis team is simply exceptional: attentive, friendly, and always with a smile. Special mention goes to Bea, Javi, and Erika, who made each visit even more special. Their professionalism and warmth make all the difference and make you feel right at home. Without a doubt, a place we will return to. Highly recommended.”See more reviews
This section shows customer reviews collected by Google Reviews about their experience at Gran Meliá Palacio de Isora.
Jaume
04/08/26
5/5
“Recomanable tot i que és enorme. Personal atent i molt amable. Servei de neteja diària impecable”See more reviews
This section shows customer reviews collected by Google Reviews about their experience at Gran Meliá Palacio de Isora.
Kate Grover
04/07/26
5/5
“we had a great time here -the service was supberb, we loved teh start and the facilities, our room smelt a bit damp to be honest but the bed was huge and comfy and lovely bathroom. we especially say thanks to Drish who helped us with the restaurants and sent us a lovely bottle of wine for my husband's 50th - thank you!”See more reviews
This section shows customer reviews collected by Google Reviews about their experience at Gran Meliá Palacio de Isora.
Esi Amel
04/06/26
5/5
“We had an absolutely perfect stay at Hotel Palacio de Isora. From the very first moment, everything was taken care of down to the smallest detail, making the experience truly unforgettable. The rooms are spacious, comfortable, and very well equipped, with impeccable cleanliness and spectacular views that invite you to relax from the very first moment. The hotel facilities are incredible: beautifully maintained common areas, stunning gardens, and a spectacular pool where you can enjoy both a calm and lively atmosphere. The gastronomy has been another highlight of our stay. In particular, the Oasis restaurant was outstanding: top-quality food, beautifully crafted flavors, and excellent service that makes the whole experience complete. But without a doubt, what really makes the difference in this hotel is its team. We would especially like to highlight Erika, Bea, and Javi, whose professionalism, warmth, and attention made our stay simply perfect. You can tell when people truly enjoy their work and genuinely care about their guests, and they are a clear example of that. In summary, a place we will definitely return to and highly recommend. Thank you for making our stay such a special experience.”See more reviews
This section shows customer reviews collected by Google Reviews about their experience at Gran Meliá Palacio de Isora.
Average rating
4.4/5
5473 reviews
Discover a wide selection of services and facilities designed to make your stay effortlessly comfortable and truly enjoyable.
Savor a dining experience that awakens all the senses, combining tradition and innovation in every bite. With the Atlantic Ocean as a backdrop and the creativity of Jorge Peñate and Luis Martín setting the pace, there is an absolute commitment to freshness and quality.
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Sky and sea merge in this exclusive space, with views creating a truly incomparable setting with the silhouette of La Gomera on the horizon and the imposing Mount Teide at its back. Enjoy an exquisite raw bar-style menu paired with signature cocktails and a delicious selection of wines.
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Let the sea breeze conquer your senses from this Italian trattoria, with views to the ocean and the Plaza Atlántica. Traditional Italian cuisine with an unexpected and magical flair: sunset over the island of La Gomera.
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Located alongside the pool and with one of the best views of the resort, Oasis offers a delicious Mediterranean dining experience, specialising in rice dishes. An open space, surrounded by nature and decorated in wood and hand-made textures in an elegant and sophisticated ambience.
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A fascinating choice of French cuisine in a unique setting surrounded by a beautiful tropical garden. It offers a wide range of salads and snacks.
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The perfect place to savour a wide variety of snacks and cocktails with Mexican influences in an outdoor area alongside our stunning infinity pool.
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Sweet, savoury and fashionable. Discover the best contemporary Asian cuisine in this fusion restaurant. Choose the experience you like best: Japanese, Thai or Chinese cuisine. Carefully prepared dishes using only the freshest ingredients.
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A varied and innovative Food Market that allows you to take a journey through the best culinary traditions in the world. A fusion of flavours with delicious dishes prepared in real time.
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A restaurant that offers top quality cuts, where you will find a wide range of Basque and American meats. Located in Plaza Atlántica, the heart of the Gran Meliá Palacio de Isora, it boasts garden views and a dining offer ready to satisfy all palates.
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Relish a unique beach experience with a fresh and varied menu and a great choice of cocktails, wines, snacks and fresh salads.
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Indulge in a burst of refreshing flavours at our vibrant ice cream spot, where every scoop is a sweet escape. Perfectly crafted to cool you down and brighten your day, it’s the ultimate treat to enjoy under the sun.
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A space that accompanies the rhythm of the day with specialty coffees, creative cocktails, and light bites for any moment. From the calm of the morning to the energy of the sunset, every moment is enjoyed naturally in a privileged setting overlooking the Atlantic.
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It is a 5-star hotel.
Check-in can be made from 15:00 on the arrival day. Check-out must be made before 12:00 on the departure day.
You can contact this accommodation by calling +34 922 86 90 00 or by sending an e-mail to gran.melia.palacio.isora@melia.com.
It is located at Avenida Los Océanos, s/n, Alcalá, Tenerife, 38686 Spain.
Yes, guests staying at the hotel have free Wi-Fi throughout the hotel.
Among the services offered are: Rooftop area, Signature restaurant, Bali bed, Heated pool, Infinity pool, Outdoor swimming pool, Rooftop pool, Direct access to the beach.
Yes. Enjoy a world of exclusivity and sophistication with our Treat yourself to an immersive experience with the RedLevel luxury service service. Superior quality and exceptional details await you to make your stay even more special.
The accommodation has a wide range of dining options which you can try in any of its 12 restaurants and bars.
MeliáRewards is our loyalty programme, and offers members a range of exclusive benefits and special offers. Belonging means you get more: more value, because you get points, surprises and discounts; more possibilities, because you can earn and redeem your points in thousands of ways; and more time, because you become our top priority.
With Meliá, you will always have the best rate guaranteed. So, if you find an offer with the same conditions at a lower rate (dates, room type, etc.) somewhere else, we will match the offer and give you the best rate. You just need to contact Customer Service, and we will be happy to arrange it for you.
Rates at Gran Meliá Palacio de Isora can vary depending on the type of stay. The selected dates, room type, or other conditions will determine the final rate. Choose the dates that best suit you, and we will show you the available rates and prices for this hotel.
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8Event rooms
1530People
1934m²
Organize successful events and congresses in Tenerife in our sophisticated rooms with natural light and the latest technology. An environment with stunning outdoor spaces, ideal for any special celebration. This hotel forms part of the Road to Net Zero Events programme.
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A wonderful room with lovely outdoor views. An elegant room comprising a bedroom with a fully furnished, private terrace to enjoy every ray of sunshine during your holiday in Tenerife.
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This room is ideal for families and offers a range of amenities to suit all guests. Relax in an exclusive setting, complete with an elegant bedroom with sofa bed and a modern bathroom with a rain shower.
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The gentle sea breeze enters through the terrace of this room with a partial view of the Atlantic Ocean, perfectly integrated with the natural environment of the island. Relax in your elegant bedroom with a sofa-bed and a bathroom with a rain shower.
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Designed for guests who love the sea, this room boasts a private terrace with spectacular panoramic views of the Atlantic. A beautiful view of the waves awaits you as you awaken every morning.
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Plenty of natural light floods this spacious suite with terrace. It features a separate lounge with a sofa-bed, a dining table, and a bedroom with a whirlpool bathtub and rain shower.
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A private space in the heart of the majestic natural environment in Tenerife. It houses two separate bedrooms with access to two bathrooms, one with a whirlpool bathtub and a double rainshower. It also has two private terraces or balconies.
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Immerse yourself in an eternal spring experience in this room featuring a fully equipped private terrace and panoramic views. Enjoy exclusive RedLevel services designed for guests aged 16 and over.
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Immerse yourself in eternal spring when you stay in this room with a fully equipped private terrace and partial ocean views, perfect for admiring the Atlantic Ocean. Let yourself be pampered by the exclusive RedLevel services. For adults only, from age 16.
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The epitome of hedonism is a bath in the whirlpool bathtub on your private terrace with a partial view of the Atlantic Ocean. A genuine pleasure for the five senses with all the exclusive RedLevel services. For adults only, from age 16.
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A unique awakening for sea lovers. A place to relax in a cosy atmosphere with a spectacular frontal view of the Atlantic Ocean and the magnificence of its waves.For adults only (+16).
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Wake up with great views of the sea in a room with a stunning private terrace with a whirlpool bathtub and panoramic ocean views. The ideal place to share an exclusive RedLevel experience. For adults only, from age 16.
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The eternal spring of the Canary Islands to accompany the best service. This room offers a private terrace overlooking the RedLevel pool or the resort gardens and a whirlpool bathtub. For adults only, from age 16. Located in the adults area.
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Discover a new holiday concept in this suite with terrace featuring a bedroom with access to a bathroom with hydromassage tub and double shower plus a living room with sofa bed.
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A suite with partial views of the Atlantic and a private terrace for the best family holidays. It features a bedroom and a bathroom with a whirlpool bathtub and double shower, plus a separate lounge with a sofa-bed.
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With 111m2 of space reserved entirely for your well-being and privacy, this suite with partial ocean views is the ideal place for enjoying all the pleasures of the Atlantic. It also has a private terrace with a soaking tub, a lounge, a bedroom and two bathrooms. For adults only, aged from 16.
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A 132 m2 suite designed for the whole family to be extra comfortable during their holidays in Tenerife. It features two bedrooms, a separate living room, two bathrooms and partial views of the blue Atlantic from its private terraces or balconies.
The ultimate family holiday experienced in this dream suite with an exclusive private terrace, ideal for admiring the island's natural surroundings. It has two bedrooms, a separate living room, two bathrooms and elegant mahogany furniture with a contemporary design.
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Travelling with the family becomes a totally new experience in this private beachfront villa. The large garden with a Bali bed and heated pool is the place where all the fun happens for kids and a haven of peace for adults.
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A stunning 600 m2 private villa that will become your own personal oasis at the foot of Mount Teide. With a private heated swimming pool, garden with Balinese bed and gazebo, and a 400 m2 loft-style room. It also features a lounge, dressing room and bathroom with a whirlpool bathtub. Plus exclusive RedLevel services. For adults only, from age 16.
Immerse yourself in an eternal spring experience in this room featuring a fully equipped private terrace and panoramic views. Enjoy exclusive RedLevel services designed for guests aged 16 and over.
Immerse yourself in eternal spring when you stay in this room with a fully equipped private terrace and partial ocean views, perfect for admiring the Atlantic Ocean. Let yourself be pampered by the exclusive RedLevel services. For adults only, from age 16.
The epitome of hedonism is a bath in the whirlpool bathtub on your private terrace with a partial view of the Atlantic Ocean. A genuine pleasure for the five senses with all the exclusive RedLevel services. For adults only, from age 16.
A unique awakening for sea lovers. A place to relax in a cosy atmosphere with a spectacular frontal view of the Atlantic Ocean and the magnificence of its waves.For adults only (+16).
Wake up with great views of the sea in a room with a stunning private terrace with a whirlpool bathtub and panoramic ocean views. The ideal place to share an exclusive RedLevel experience. For adults only, from age 16.
The eternal spring of the Canary Islands to accompany the best service. This room offers a private terrace overlooking the RedLevel pool or the resort gardens and a whirlpool bathtub. For adults only, from age 16. Located in the adults area.
Discover a new holiday concept in this suite with terrace featuring a bedroom with access to a bathroom with hydromassage tub and double shower plus a living room with sofa bed.
A suite with partial views of the Atlantic and a private terrace for the best family holidays. It features a bedroom and a bathroom with a whirlpool bathtub and double shower, plus a separate lounge with a sofa-bed.
With 111m2 of space reserved entirely for your well-being and privacy, this suite with partial ocean views is the ideal place for enjoying all the pleasures of the Atlantic. It also has a private terrace with a soaking tub, a lounge, a bedroom and two bathrooms. For adults only, aged from 16.
A 132 m2 suite designed for the whole family to be extra comfortable during their holidays in Tenerife. It features two bedrooms, a separate living room, two bathrooms and partial views of the blue Atlantic from its private terraces or balconies.
The ultimate family holiday experienced in this dream suite with an exclusive private terrace, ideal for admiring the island's natural surroundings. It has two bedrooms, a separate living room, two bathrooms and elegant mahogany furniture with a contemporary design.
Travelling with the family becomes a totally new experience in this private beachfront villa. The large garden with a Bali bed and heated pool is the place where all the fun happens for kids and a haven of peace for adults.
A stunning 600 m2 private villa that will become your own personal oasis at the foot of Mount Teide. With a private heated swimming pool, garden with Balinese bed and gazebo, and a 400 m2 loft-style room. It also features a lounge, dressing room and bathroom with a whirlpool bathtub. Plus exclusive RedLevel services. For adults only, from age 16.
Address
Avenida Los Océanos, s/n, Alcalá
Tenerife - Guia de Isora
Contact
Distances
0,05 km from Beach
35 km from South Airport
0,7 km from City centre
Hotel information
Name: Gran Meliá Palacio de Isora
Type: Hotel
Segment: Resort
Category: 5
All inclusive hotels
75 Hotels
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Madrid
Daniel Pérez Barriga, a social and cultural anthropologist specialized in building fashion brands, unveils the best of Spanish fashion. His passion for craftsmanship and fashion has led him to join the Madrid Es Moda board of directors, an urban festival promoted by the Asociación de Creadores de Moda de España (Association of Fashion Creators of Spain).
Hotel Fénix Gran Meliá, Madrid, Spain
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Together with the best masters, discover first-hand the typical Menorcan products, participate in their production or visit some of the island’s most iconic workshops. A journey through the senses, where you will learn about the history and know-how of several generations. An experience that encompasses an array of proposals and will allow you to choose the path you want to travel.
Read moreVilla Le Blanc Gran Meliá, Menorca - Santo Tomás, Spain
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A selection of exclusive hotels where comfort, location, and attention to detail make the difference. Which one are you dreaming of?
All inclusive hotels
75 Hotels
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