Treat yourself to an immersive experience with the RedLevel luxury service
RedLevel, the essence of luxury. An oasis of exclusivity with unique benefits and private areas, where you can share memorable experiences with your family or take refuge in spaces for adults only.
Discover RedLevel services,regionOfInterest=(2150,1434))
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Unleash your competitive spirit on our tennis and paddle courts, where every match is a perfect mix of fun and fitness. Surrounded by stunning views, they are the ideal setting to serve, rally, and enjoy the game like never before.
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A colourful 199 m2 water playground that takes our resort’s family experience to the next level. A fun splash park with water jets, slide and interactive fountains that the little ones will absolutely love.
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At Gran Meliá Palacio de Isora we focus on creating unique moments. That’s why we have created a number of special activities and workshops for the whole family, from our Baby Club for the little ones to our Mini Club, where the kids will enjoy all the different activities they can share with the family.
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The Atlantic Plaza takes on a life of its own at night. Enjoy our entertainment team, live music, bands and exclusive panoramic shows that use the entire Atlantic Plaza, creating an experience you will never forget.
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Treat yourself to a journey through the cuisine and culture of the Canary Islands with the exceptional experiences offered at the Gran Meliá Palacio de Isora, such as stargazing during an astronomical evening, discovering the origins of the island with a speleologist, a paragliding experience or sailing the seas and enjoying a day of fishing.
More information,regionOfInterest=(1476.5,984.5))
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Crystal-clear waters and a fascinating underwater ecosystem. The island has endless diving areas suitable for divers of all levels. Whether you are looking for an unforgettable experience or if you are passionate about scuba diving, our diving centre provides a wide range of courses, excursions and much more.
On the shores of the Atlantic Ocean and at the foot of Teide, a magical experience awaits you amidst the natural magnetism of Tenerife. A five-star resort that captures the island's natural beauty and boasts the longest infinity pool in all of Europe.
Perfectly integrated into an exceptional natural setting on the beachfront, Gran Meliá Palacio de Isora is one of the most exclusive resorts in Tenerife. An oasis of tranquility thanks to its saltwater infinity pool, its 2000 m2 spa, and suites with the most exclusive RedLevel distinction. It also stands out for its gastronomic concept at the Dos Naifes by Jorge Peñate restaurant, awarded a Sol Repsol 2025. Chefs Jorge Peñate and Luis Martín have created a unique proposal in the Canary Islands that champions marine biodiversity and local seafood.
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Transfer to and from the airport in a private vehicle included. Please, contact the hotel for more information.
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Private breakfast in the privacy of your Villa with a choice of dishes and personalized attention. Served indoors or outdoors in the gazebo or on the terrace and can be personalized for an even more exclusive experience.
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Enjoy a discount on food in DOS NAIFES (+16) restaurant. Subject to certain restrictions and restaurant opening hours. Please ask at reception on arrival.
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Receive a complimentary welcome gift during your stay in your Villa or RedLevel Suite.
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Free entrance to the water circuit
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Enjoy a life well lived in this exclusive pet-friendly hotel in Tenerife. An atmosphere of distinction and hospitality, where your pet will enjoy walks through public areas and natural and organic amenities, among many other perks. To book a stay with your dog, please go to the booking process, choose your room category, rate, and add the extra pet friendly service. See terms and conditions.
More information,regionOfInterest=(1771.5,1181))
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Spa
Subtle alchemy between highly efficient products created by Clarins, manual massage techniques and a sensorial environment that seeks the deepest well-being. Delicate aromas born from a combination of aromatherapy, personalised music, creamy textures, manual application, tasting of herbal teas... Genuine pleasure for all the senses.
More information,regionOfInterest=(1771.5,1181))
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Swimming pools
Our resort boasts five outdoor swimming pools: the largest saltwater infinity pool in a hotel in Europe, a separate family pool, a children's pool with a pirate ship and a splash park, two adults-only pools, one of them exclusive to RedLevel guests. A paradise during your holidays in the Canary Islands.
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Gym
Work out in our stunning gym with modern facilities and qualified personnel. It also offers personal training services, nutritional guidance and customised training programmes (extra charge).
Ecostars®
Ecostars® is the leading global sustainability certification, an innovative platform and AI-powered 360 ESG Management Hub for hotels and hotel chains’ CSR departments.
Javi García
05/07/26
5/5
“Hotel espectacular”See more reviews
This section shows customer reviews collected by Google Reviews about their experience at Gran Meliá Palacio de Isora.
Gato Kenjippy
05/07/26
5/5
“Hemos pasado 5 días espectaculares en el red level, quisiera agradecer al equipo de F&B al completo, pero en especial a Saúl, Lorenzo, Airam y al responsable del Bar Nemo en cada uno de los restaurantes y bares nos hemos sentido especiales. Volveremos”See more reviews
This section shows customer reviews collected by Google Reviews about their experience at Gran Meliá Palacio de Isora.
Francisco Javier Herrero de las Heras
05/07/26
5/5
“The hotel’s location is unbeatable: the sea, the pleasant temperature, and the proximity to all amenities create a true sense of relaxation. This is perfectly complemented by the outstanding facilities: spacious corridors, lifts and staircases, magnificent rooms with excellent bathrooms, parking, swimming pools, gardens, the “Mar de Nubes”, and a carefully chosen palette of soft colours that gives the entire hotel an atmosphere of complete tranquillity. Another aspect we greatly appreciated was the presence of a Catholic church just a stone’s throw from the hotel. This was particularly important to us, as it meant we were also able to feel spiritually cared for during our stay. In addition, it is clear that there is thoughtful leadership and a dedicated team behind everything, ensuring that every detail is maintained to the highest standard. At least for us, the experience was simply ideal. Without a doubt, one of the hotel’s greatest strengths is the kindness of the staff, especially the Red Level and Red Level for Families team. We would particularly like to mention Naomi, Andrea, Rosana, Claudia, Fabiola, Lupe, Roberta, and many others whose names we unfortunately cannot recall, for their constant willingness to help and their exceptional service throughout our stay. Another major highlight for us was how well the hotel caters to all types of guests. We travelled as a family of two adults and one baby, and throughout our stay we felt we had our own safe and comfortable space, while other guests clearly enjoyed theirs as well. We were able to enjoy both the children’s area and a couple of relaxing hours in the adults-only area while our daughter attended the Kids Club, where Maya and Paula were both delightful and highly professional. In summary, we achieved exactly what we had hoped for: a truly restful family holiday. Each of us was able to enjoy our favourite part of the hotel, while also sharing the experience together in a calm atmosphere and feeling wonderfully cared for in a magnificent hotel that clearly reflects the exceptional team behind it.”See more reviews
This section shows customer reviews collected by Google Reviews about their experience at Gran Meliá Palacio de Isora.
DXX MXX
05/07/26
5/5
“I think that 10 stars would not be enough to say thank you to them and their amazing staff. We have stayed at 2 other Meliá hotels before but this is by far the best run, the most luxurious and has the best staff. We stayed initially in 3124, we came as a group of 11 on the redlevel access - well worth the extra, our son had one of the villas and the staff all knew wherever we went and we were accommodated without fuss. We had a party in our room to celebrate a special event they were amazing and helped make it a memorable occasion. Unfortunately I acquired a serious chest injury the next day on a water ride but being a man shrugged it off and carried on for a few days in pain but carried on. I saw a consultant surgeon in a private hospital 3 days later who told me what I wanted to hear and gave me a fit to fly certificate. The redlevel team Claudia, Rosanna were amazing in the time and effort they put in to help me get this appointment fixed. 2 days later cleaner walks in to our room and didn't like the look of me so called her supervisor despite me telling her I'm fine. Her supervisor then called guest services. They gently then more firmly suggested I needed to see a doctor. I'm not sure what happened but I think between the hotel and my wife they forced me to get a second opinion. I reluctantly agreed. The CT scan showed that had I got on the plane as certified to do, I would have died within minutes as I had 2 broken ribs and the sharp ends were sitting like scalpel blades waiting to collapse my lung. Thankfully the 3rd rib was a snapped clean break. Not only that but there was blood in my lung as well and thankfully it was ok but my heart had also taken a blow from the impact. I was dumbstruck that the injuries were quite so severe and thought wow Maximus.... (Look on my Wife's face punctured my Maximus pretty quickly). Even though we are now having to stay on to recover the redlevel team have been amazing and somehow out of the thousands of guests they find me every day to ask how I am. I will be forever grateful and am extremely impressed by how you run such a good ship, so my compliments to the senior management team and all of you who have looked after us so well. The hotel itself - out of all the hundreds of 5 star hotels I've reviewed probably the best so far. Rooms are decent, clean, I've had a big problem with the rain showers though. Once you get in you do not want to get out as they are Soooo amazing 😍 😍 😍 We have loved the Italian restaurant and Oasis. The Oasis bar is just as the name suggests heaven sent and they can make you anything your heart desires. With the best cocktail makers you don't need to pick from a menu just tell them what you like and they will make something amazing and blow you away each time. Buffet is very impressive, I'm a big fan of the fresh fish. For the first time ever I have not seen evidence of recycling food, none of our party was at all unwell from tummy upsets etc. All food is excellent quality. Loved the ice creams. Grounds are beautiful, for obvious reasons I didn't get in to the pools family did and some are heated others are not. Gym probably could do with a couple more running machines as these are popular and at peak times you will not get one, at some stage they will expand this section I'm sure. I heard the spa was good but didn't use my included session so can't comment from my own experience. Loved the jewellery and soap making classes I attended, this is something I've not seen before and never thought I would do but learned a lot. Entertainment, flamenco was good and they had a couple of good singing acts, it's not quite high season and a bit cool outdoors in the evening so I think these will ramp up next month. The acts are mostly outside performers rather than the in house team that some of the bigger hotels in Antalya or Cartibean have. Overall our experience was incredible and in late April early May weather ok (but bring a jumper) occupancy perfect staffing levels spot on. If we came back to Tenerife, it would be here.”
Marcial Dorta
05/07/26
3/5
“Celebrando cumpleaños . El hotel envejece mal El servicio dicta muy lejos de lo que es un 5 estrellas . Personal amable pero poco atento Comidas resueltas pero sin calidad. Salvo excepciones.”See more reviews
This section shows customer reviews collected by Google Reviews about their experience at Gran Meliá Palacio de Isora.
Average rating
4.4/5
5504 reviews
This section shows customer reviews collected by Google Reviews about their experience at Gran Meliá Palacio de Isora.
Savor a dining experience that awakens all the senses, combining tradition and innovation in every bite. With the Atlantic Ocean as a backdrop and the creativity of Jorge Peñate and Luis Martín setting the pace, there is an absolute commitment to freshness and quality.
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Sky and sea merge in this exclusive space, with views creating a truly incomparable setting with the silhouette of La Gomera on the horizon and the imposing Mount Teide at its back. Enjoy an exquisite raw bar-style menu paired with signature cocktails and a delicious selection of wines.
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Let the sea breeze conquer your senses from this Italian trattoria, with views to the ocean and the Plaza Atlántica. Traditional Italian cuisine with an unexpected and magical flair: sunset over the island of La Gomera.
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Located alongside the pool and with one of the best views of the resort, Oasis offers a delicious Mediterranean dining experience, specialising in rice dishes. An open space, surrounded by nature and decorated in wood and hand-made textures in an elegant and sophisticated ambience.
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A fascinating choice of French cuisine in a unique setting surrounded by a beautiful tropical garden. It offers a wide range of salads and snacks. Exclusive access for guests with RedLevel Half Board, Luxury All-Inclusive, and Luxury plans.
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The perfect place to savour a wide variety of snacks and cocktails with Mexican influences in an outdoor area alongside our stunning infinity pool.
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If you are a lover of Japanese cuisine, this restaurant in Tenerife offers you the ultimate teppanyaki show. Live and in person, you will witness the preparation of your favourite Japanese dishes using the most avant-garde techniques.
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Sweet, savoury and stylish. Discover the finest contemporary Asian cuisine in this fusion restaurant. Choose the experience that best suits you: Thai or Chinese cuisine. Dishes crafted with care using the freshest ingredients.
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A varied and innovative Food Market that allows you to take a journey through the best culinary traditions in the world. A fusion of flavours with delicious dishes prepared in real time.
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In the heart of the resort, Plaza Atlántica, a sensational culinary experience awaits you. Savour a range of high-quality Basque and American cuts of meat. **Experience not included in Half Board, Full Board, and All-Inclusive. **
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Relish a unique beach experience with a fresh and varied menu and a great choice of cocktails, wines, snacks and fresh salads.
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Indulge in an explosion of refreshing flavours where each scoop is a sweet escape. Crafted with care, they are the perfect treat to enjoy under the sun.
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A space that accompanies the rhythm of the day with specialty coffees, creative cocktails, and light bites for any moment. From the calm of the morning to the energy of the sunset, every moment is enjoyed naturally in a privileged setting overlooking the Atlantic. We also offer artisanal pastry and ice cream, designed to complete the experience with a sweet and authentic touch. Good company and the finest live music turn Bar Nemos into a haven for piano lovers and the most inspiring modern jazz fusions, creating a unique atmosphere with every visit
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Enjoy a delicious selection of smoothies, natural juices, and excellent cocktails in this space, ideal for relaxing and enjoying the outdoors. A unique, adults-only atmosphere offering views of the Atlantic Ocean.
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Contemplate Tenerife's most beautiful sunsets from this garden bar overlooking the island of La Gomera.
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Cool down with delicious ice creams, refreshing juices, and meals prepared to your liking at this poolside bar located in the family area of RedLevel Suites.
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8Event rooms
1530People
1934m²
Organize successful events and congresses in Tenerife in our sophisticated rooms with natural light and the latest technology. An environment with stunning outdoor spaces, ideal for any special celebration. This hotel forms part of the Road to Net Zero Events programme.
It is a 5-star hotel.
Check-in can be made from 15:00 on the arrival day. Check-out must be made before 12:00 on the departure day.
You can contact this accommodation by calling +34 922 86 90 00 or by sending an e-mail to gran.melia.palacio.isora@melia.com.
It is located at Avenida Los Océanos, s/n, Alcalá, Tenerife, 38686 Spain.
Yes, guests staying at the hotel have free Wi-Fi throughout the hotel.
Among the services offered are: Rooftop area, Signature restaurant, Bali bed, Heated pool, Infinity pool, Outdoor swimming pool, Rooftop pool, Direct access to the beach.
Yes. Enjoy a world of exclusivity and sophistication with our Treat yourself to an immersive experience with the RedLevel luxury service service. Superior quality and exceptional details await you to make your stay even more special.
The accommodation has a wide range of dining options which you can try in any of its 16 restaurants and bars.
MeliáRewards is our loyalty programme, and offers members a range of exclusive benefits and special offers. Belonging means you get more: more value, because you get points, surprises and discounts; more possibilities, because you can earn and redeem your points in thousands of ways; and more time, because you become our top priority.
With Meliá, you will always have the best rate guaranteed. So, if you find an offer with the same conditions at a lower rate (dates, room type, etc.) somewhere else, we will match the offer and give you the best rate. You just need to contact Customer Service, and we will be happy to arrange it for you.
Rates at Gran Meliá Palacio de Isora can vary depending on the type of stay. The selected dates, room type, or other conditions will determine the final rate. Choose the dates that best suit you, and we will show you the available rates and prices for this hotel.
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Discover a wide selection of services and facilities designed to make your stay effortlessly comfortable and truly enjoyable.
Feel the warmth of every sunbeam from an idyllic stay. Treat yourself to moments of calm relaxing on a cosy balcony, whilst savouring a delicious coffee. A dreamlike refuge in Tenerife, enveloped in luxury.
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A bright and delicate room with a distinguished design. Carefully equipped for your absolute comfort, it offers a sofa bed, dining area, and balcony. Let yourself be enveloped by luxury while enjoying the Tenerife climate.
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This room is ideal for families and offers a range of amenities to suit all guests. Relax in an exclusive setting, complete with an elegant bedroom with sofa bed and a modern bathroom with a rain shower.
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The gentle sea breeze enters through the terrace of this room with a partial view of the Atlantic Ocean, perfectly integrated with the natural environment of the island. Relax in your elegant bedroom with a sofa-bed and a bathroom with a rain shower.
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Designed for guests who love the sea, this room boasts a private terrace with spectacular panoramic views of the Atlantic. A beautiful view of the waves awaits you as you awaken every morning.
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Plenty of natural light floods this spacious suite with terrace. It features a separate lounge with a sofa-bed, a dining table, and a bedroom with a whirlpool bathtub and rain shower.
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A private space in the heart of the majestic natural environment in Tenerife. It houses two separate bedrooms with access to two bathrooms, one with a whirlpool bathtub and a double rainshower. It also has two private terraces or balconies.
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Experience perpetual spring in this sophisticated room, located in an adults-only (16+) area. Feel the sea breeze from your furnished terrace and admire a magnificent exclusive garden.
Indulge in a welcoming environment with RedLevel services. Enjoy peace and privacy in this adults-only (+16) area. Admire discreet ocean views from your cosy balcony.
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Pure hedonism. Enjoy a relaxing jacuzzi bath on a balcony with partial Atlantic views. Experience pure exclusivity within an adults-only area (16+).
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A unique awakening for sea lovers, with a spectacular frontal view of the Atlantic. An intimate atmosphere designed for adults (+16) within the main resort, where you can relax to the gentle rhythm of the waves.
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The eternal spring of the Canary Islands to accompany the best service. This room offers a private terrace overlooking the RedLevel pool or the resort gardens and a whirlpool bathtub. For adults only, from age 16. Located in the adults area.
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Start your days in Tenerife with a hydro-massage bath, on an elegant balcony with ocean views. Located in a space reserved for guests over 16 years of age, this select retreat invites you to create unforgettable memories.
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Discover a new vision of rest in a refined suite in the main resort. Experience moments of disconnection in a room with a separate living area. A space where comfort and exclusivity take centre stage.
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This suite in the main resort awaits you with a memorable landscape from its majestic balcony. Its splendid interior guarantees a sophisticated and fully equipped ambiance.
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Choose accommodation dedicated entirely to your well-being. This suite in the main resort boasts a grand living room and an exceptional terrace with a hydromassage tub. A unique setting in Tenerife.
A grand suite designed for the whole family to enjoy a pleasant stay in Tenerife. Located in the main resort, it includes two spacious bedrooms to guarantee total comfort for children and adults.
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A magnificent suite designed for absolute comfort. Located in the main resort, it offers two spacious bedrooms, a majestic separate living room, and beautiful partial sea views. An ideal stay with the RedLevel seal.
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Family holidays become a brand-new experience in this private beachfront villa. Enjoy this privileged stay at the main resort, designed with a furnished garden and heated pool.
,regionOfInterest=(2150,1434))
,regionOfInterest=(2150,1434))
,regionOfInterest=(1476.5,984.5))
,regionOfInterest=(1476.5,984.5))
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,regionOfInterest=(1771.5,1329.5))
,regionOfInterest=(1771.5,1329.5))
,regionOfInterest=(1771.5,1329.5))
,regionOfInterest=(1771.5,1329.5))
,regionOfInterest=(1771.5,1329.5))
,regionOfInterest=(1771.5,1329.5))
,regionOfInterest=(1771.5,1329.5))
,regionOfInterest=(1771.5,1329.5))
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,regionOfInterest=(1771.5,1329.5))
,regionOfInterest=(1771.5,1329.5))
A personal oasis at the foot of Teide. Located in the adults-only (+16) area, this fabulous villa offers all the amenities for absolute relaxation, enveloped in luxurious details and privacy.
Experience perpetual spring in this sophisticated room, located in an adults-only (16+) area. Feel the sea breeze from your furnished terrace and admire a magnificent exclusive garden.
Indulge in a welcoming environment with RedLevel services. Enjoy peace and privacy in this adults-only (+16) area. Admire discreet ocean views from your cosy balcony.
Pure hedonism. Enjoy a relaxing jacuzzi bath on a balcony with partial Atlantic views. Experience pure exclusivity within an adults-only area (16+).
A unique awakening for sea lovers, with a spectacular frontal view of the Atlantic. An intimate atmosphere designed for adults (+16) within the main resort, where you can relax to the gentle rhythm of the waves.
The eternal spring of the Canary Islands to accompany the best service. This room offers a private terrace overlooking the RedLevel pool or the resort gardens and a whirlpool bathtub. For adults only, from age 16. Located in the adults area.
Start your days in Tenerife with a hydro-massage bath, on an elegant balcony with ocean views. Located in a space reserved for guests over 16 years of age, this select retreat invites you to create unforgettable memories.
Discover a new vision of rest in a refined suite in the main resort. Experience moments of disconnection in a room with a separate living area. A space where comfort and exclusivity take centre stage.
This suite in the main resort awaits you with a memorable landscape from its majestic balcony. Its splendid interior guarantees a sophisticated and fully equipped ambiance.
Choose accommodation dedicated entirely to your well-being. This suite in the main resort boasts a grand living room and an exceptional terrace with a hydromassage tub. A unique setting in Tenerife.
A grand suite designed for the whole family to enjoy a pleasant stay in Tenerife. Located in the main resort, it includes two spacious bedrooms to guarantee total comfort for children and adults.
A magnificent suite designed for absolute comfort. Located in the main resort, it offers two spacious bedrooms, a majestic separate living room, and beautiful partial sea views. An ideal stay with the RedLevel seal.
Family holidays become a brand-new experience in this private beachfront villa. Enjoy this privileged stay at the main resort, designed with a furnished garden and heated pool.
A personal oasis at the foot of Teide. Located in the adults-only (+16) area, this fabulous villa offers all the amenities for absolute relaxation, enveloped in luxurious details and privacy.
Address
Avenida Los Océanos, s/n, Alcalá
Tenerife - Guia de Isora
Contact
Distances
0,05 km from Beach
35 km from South Airport
0,7 km from City centre
Hotel information
Name: Gran Meliá Palacio de Isora
Type: Hotel
Segment: Resort
Category: 5
A selection of exclusive hotels where comfort, location, and attention to detail make the difference. Which one are you dreaming of?
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Daniel Pérez Barriga, a social and cultural anthropologist specialized in building fashion brands, unveils the best of Spanish fashion. His passion for craftsmanship and fashion has led him to join the Madrid Es Moda board of directors, an urban festival promoted by the Asociación de Creadores de Moda de España (Association of Fashion Creators of Spain).
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Together with the best masters, discover first-hand the typical Menorcan products, participate in their production or visit some of the island’s most iconic workshops. A journey through the senses, where you will learn about the history and know-how of several generations. An experience that encompasses an array of proposals and will allow you to choose the path you want to travel.
Read moreVilla Le Blanc Gran Meliá, Menorca - Santo Tomás, Spain
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