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Tour the Prado Museum and be amazed by Velázquez’s Las Meninas or Goya’s The Third of May. Continue to the Reina Sofía Museum to see Picasso’s Guernica or check out the Thyssen-Bornemisza Museum with its stunning temporary exhibitions. All the museums you could ever want are here in Madrid.
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Elegance is beauty and simplicity. That's its secret. An urban hotel in Madrid that opens its doors to a modern and welcoming atmosphere, enhanced by delicious local gastronomy, in an exclusive location in the Spanish capital.
Elegance and distinction, exclusive ingredients of Meliá Madrid Serrano. Upon waking, daylight will fill your room. Just a step away, discover the masterpieces of the most acclaimed museums. Refresh yourself in the pool or go shopping; the most exclusive brands await you on one of the capital's golden miles. You can even savor local cuisine with a touch of innovation and enjoy exclusive services available just for you.
Immerse yourself in an exclusive VIP world
Add value to your experience in Madrid with The Level premium service. Discover the art of taking care of yourself from the point of view of the hotel, providing you with exceptional, personalized and friendly service.
Discover The Level services,regionOfInterest=(2150,1433.5))
,regionOfInterest=(2150,1433.5))
,regionOfInterest=(1771.5,1200))
,regionOfInterest=(1771.5,1200))
Enjoy a discount in our restaurant. Subject to certain restrictions and restaurant opening hours. Please ask at reception on arrival.
,regionOfInterest=(2150,1433.5))
,regionOfInterest=(2150,1433.5))
Take a refreshing dip on the terrace and pool at the Meliá Madrid Serrano. It provides a large sundeck with sunbeds and Bali beds. Open from June 1 to September 15. Maximum capacity of 20 people.
,regionOfInterest=(2150,1433.5))
,regionOfInterest=(2150,1433.5))
Train hard
Whenever you want, check out our gym and work up a sweat. Try our cardiovascular, toning or stretching areas. Fully equipped with a treadmill, elliptical bike, multifunctional weight-training machine, and accessories such as weights and mats. Make the most of your free time and keep fit in Madrid.
With respect for the sea, and in partnership with Gravity Wave, this hotel is committed to a circular economy model that transforms waste from the sea into valuables. Recovered plastics not only stop contaminating the seabed, they also become a visible part of the hotel experience.
,regionOfInterest=(4000,2250))
,regionOfInterest=(4000,2250))
Ecostars®
Ecostars® is the leading global sustainability certification, an innovative platform and AI-powered 360 ESG Management Hub for hotels and hotel chains’ CSR departments.
henri dijoux
06/03/26
5/5
“Séjour exceptionnel au Meliá Madrid Serrano – The Level Nous avons passé un excellent séjour au Meliá Madrid Serrano, et plus particulièrement dans l’espace The Level, qui apporte une véritable dimension haut de gamme à l’expérience. L’hôtel bénéficie d’une situation idéale dans le quartier de Salamanca, l’un des plus beaux et agréables de Madrid. Tout est accessible à pied : restaurants, cafés, boutiques, grands magasins et rues animées. Le quartier est élégant, vivant et très agréable à découvrir. Notre chambre The Level était superbe : spacieuse, moderne, parfaitement entretenue, avec une magnifique salle de bain comprenant douche à l’italienne et baignoire séparée. La literie était excellente et le calme remarquable malgré l’emplacement central. Le service a été irréprochable. Nous étions à Madrid pour le concert de Tame Impala et l’équipe nous a réservé plusieurs attentions personnalisées avant et après le concert. Ces petits cadeaux et messages de bienvenue ont été particulièrement appréciés et témoignent d’un véritable sens de l’accueil. La formule The Level est tout simplement d’un très haut niveau : salon privatif élégant, boissons et encas tout au long de la journée, tapas le soir, personnel attentif et petit-déjeuner de grande qualité avec un large choix de produits frais. Mention spéciale également pour le rooftop, qui offre selon nous l’une des plus belles vues de Madrid. Admirer la ville depuis les hauteurs au coucher du soleil est une expérience à ne pas manquer. En résumé : emplacement parfait, quartier exceptionnel, chambres magnifiques, service attentionné, prestations The Level remarquables et rooftop spectaculaire. Une adresse que nous recommandons sans la moindre hésitation et où nous reviendrons avec grand plaisir lors de notre prochain séjour à Madrid. (Translated by Google) Exceptional Stay at the Meliá Madrid Serrano – The Level We had an excellent stay at the Meliá Madrid Serrano, and especially in The Level area, which truly elevates the experience. The hotel enjoys an ideal location in the Salamanca district, one of Madrid's most beautiful and pleasant neighborhoods. Everything is within walking distance: restaurants, cafes, boutiques, department stores, and lively streets. The area is elegant, vibrant, and a delight to explore. Our The Level room was superb: spacious, modern, and impeccably maintained, with a magnificent bathroom featuring a walk-in shower and a separate bathtub. The bedding was excellent, and the room was remarkably quiet despite its central location. The service was impeccable. We were in Madrid for the Tame Impala concert, and the staff provided us with several personalized touches before and after the show. These small gifts and welcome messages were particularly appreciated and demonstrate a genuine sense of hospitality. The Level experience is simply outstanding: an elegant private lounge, drinks and snacks throughout the day, tapas in the evening, attentive staff, and a high-quality breakfast with a wide selection of fresh products. Special mention must also go to the rooftop, which we believe offers one of the most beautiful views of Madrid. Watching the city from above at sunset is an experience not to be missed. In short: perfect location, exceptional neighborhood, magnificent rooms, attentive service, outstanding The Level amenities, and a spectacular rooftop. An address we recommend without hesitation and where we will gladly return on our next trip to Madrid.”See more reviews
This section shows customer reviews collected by Google Reviews about their experience at Meliá Madrid Serrano.
Verónica Clemente
05/29/26
5/5
“Fuimos a comer un menú. Buena presentación de los platos y muy rico todo. El servicio impecable, muy agradable. Un muy buen trato tanto como por parte de Valentina , que atendió nuestra mesa, como de Leandro (jefe de sala) y Ruth. Un recibimiento desde el principio hasta el final excepcional. (Translated by Google) We went for a set menu. The dishes were beautifully presented and everything was delicious. The service was impeccable and very friendly. Valentina, who served our table, as well as Leandro (the head waiter) and Ruth, were all very welcoming. The experience was exceptional from beginning to end.”See more reviews
This section shows customer reviews collected by Google Reviews about their experience at Meliá Madrid Serrano.
RICARDO CARRASCO
05/29/26
5/5
“Mi experiencia en el restaurante del hotel ha sido excelente. La comida estaba buenísima, de principio a fin. Quiero agradecer especialmente a todo el equipo por su trato, y en particular a Leandro, Ruth y Valentina, que hicieron que cada momento fuera aún mejor. Mis más sinceras henorabuenas al equipo. (Translated by Google) My experience at the hotel restaurant was excellent. The food was delicious, from start to finish. I want to especially thank the entire team for their service, and in particular Leandro, Ruth, and Valentina, who made every moment even better. My sincerest congratulations to the team.”See more reviews
This section shows customer reviews collected by Google Reviews about their experience at Meliá Madrid Serrano.
Lucas Jaramillo
05/20/26
5/5
“De 10. Recomendable 100 x100”See more reviews
This section shows customer reviews collected by Google Reviews about their experience at Meliá Madrid Serrano.
Geoff Wend
05/19/26
4/5
“Great way to go shopping in Madrid. Better dress nice. Great breakfast buffet. Rooms are small and view was non existent. Fine for us, we just shopped and ate at the ridiculous amount of options in walking distance.”See more reviews
This section shows customer reviews collected by Google Reviews about their experience at Meliá Madrid Serrano.
Average rating
4.4/5
2948 reviews
Rediscover in an “all day dining” concept the most ingrained traditional gastronomy of Spanish recipes, prepared with contemporary cuisine techniques. Immerse yourself in an exclusive and modern environment.
,regionOfInterest=(1476.5,984.5))
,regionOfInterest=(1476.5,984.5))
Contact
melia.madrid.serrano@melia.com
+34 915 62 66 00
Check-in 15:00
Check-out 12:00
Address
Calle de Claudio Coello, 139
Madrid
0,55 km from Metro station
3 km from Train station
5 km from City center
Discover a wide selection of services and facilities designed to make your stay effortlessly comfortable and truly enjoyable.
It is a 4-star hotel.
Check-in can be made from 15:00 on the arrival day. Check-out must be made before 12:00 on the departure day.
You can contact this accommodation by calling +34 915 62 66 00 or by sending an e-mail to melia.madrid.serrano@melia.com.
It is located at Calle de Claudio Coello, 139, Madrid, 28006 Spain.
Yes, guests staying at the hotel have free Wi-Fi throughout the hotel.
Among the services offered are: Rooftop area, Bali bed, Outdoor swimming pool, Rooftop pool, Family room, Airport hotel transfer, Parking, Accessible rooms.
Yes. Enjoy a world of exclusivity and sophistication with our Immerse yourself in an exclusive VIP world service. Superior quality and exceptional details await you to make your stay even more special.
The accommodation has a restaurant or bar that serves healthy and tasty cuisine.
MeliáRewards is our loyalty programme, and offers members a range of exclusive benefits and special offers. Belonging means you get more: more value, because you get points, surprises and discounts; more possibilities, because you can earn and redeem your points in thousands of ways; and more time, because you become our top priority.
With Meliá, you will always have the best rate guaranteed. So, if you find an offer with the same conditions at a lower rate (dates, room type, etc.) somewhere else, we will match the offer and give you the best rate. You just need to contact Customer Service, and we will be happy to arrange it for you.
Rates at Meliá Madrid Serrano can vary depending on the type of stay. The selected dates, room type, or other conditions will determine the final rate. Choose the dates that best suit you, and we will show you the available rates and prices for this hotel.
,regionOfInterest=(1476.5,984.5))
,regionOfInterest=(1476.5,984.5))
11Event rooms
682People
693m²
When the occasion deserves it, Meliá Madrid Serrano is the perfect space to host your event. A modern and warm venue with elegant facilities full of light in which to celebrate one of the happiest days in your life or organize meetings and business events. Request information from our team to organize your carbon-neutral event with our Road to Net Zero Events initiative.
,regionOfInterest=(1476.5,984))
,regionOfInterest=(1476.5,984))
,regionOfInterest=(1476.5,984))
,regionOfInterest=(1476.5,984))
,regionOfInterest=(1476.5,984))
,regionOfInterest=(1476.5,984))
,regionOfInterest=(984.5,1476.5))
,regionOfInterest=(984.5,1476.5))
,regionOfInterest=(1476.5,984.5))
,regionOfInterest=(1476.5,984.5))
,regionOfInterest=(1476.5,984.5))
,regionOfInterest=(1476.5,984.5))
,regionOfInterest=(1476.5,985))
,regionOfInterest=(1476.5,985))
,regionOfInterest=(984,1476.5))
,regionOfInterest=(984,1476.5))
Discover Madrid by day and rest peacefully at night in a room with an exquisite design and with utmost attention to detail.
,regionOfInterest=(1476.5,984))
,regionOfInterest=(1476.5,984))
,regionOfInterest=(1476.5,985.5))
,regionOfInterest=(1476.5,985.5))
With peaceful views of the patio garden, it is the perfect place to enjoy a peaceful rest after a long day exploring the city. A modern room where comfort is apparent in every detail.
,regionOfInterest=(1476.5,984.5))
,regionOfInterest=(1476.5,984.5))
,regionOfInterest=(1476.5,984.5))
,regionOfInterest=(1476.5,984.5))
A bright room with views of the iconic Diego de León and Claudio Coello streets in the heart of the Salamanca district. A modern and functional space with details designed for your maximum comfort.
,regionOfInterest=(1476.5,984.5))
,regionOfInterest=(1476.5,984.5))
,regionOfInterest=(1476.5,984))
,regionOfInterest=(1476.5,984))
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,regionOfInterest=(1476.5,984))
,regionOfInterest=(1476.5,984.5))
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Feel even more at home than at home in a room especially designed to ensure you get a good night’s rest. A comfortable bed, a small chill out area where you can sit back with a hot beverage, and a bathroom with a rainfall shower.
,regionOfInterest=(1476.5,985.5))
,regionOfInterest=(1476.5,985.5))
,regionOfInterest=(1476.5,984.5))
,regionOfInterest=(1476.5,984.5))
,regionOfInterest=(1641.5,2150))
,regionOfInterest=(1641.5,2150))
With views of the elegant streets of the Salamanca district, book this room with large windows and modern decoration. Chill out after a long day at work or sightseeing in this comfortable and charming space.
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,regionOfInterest=(2150,1518.5))
Tour Madrid, using one of Madrid’s most fashionable areas as a base. Chill out in a modern room with views of Diego de León Street, Claudio Coello Street, or the interior patio. Well-being in a room bursting with details.
,regionOfInterest=(1476.5,984.5))
,regionOfInterest=(1476.5,984.5))
,regionOfInterest=(1476.5,984))
,regionOfInterest=(1476.5,984))
,regionOfInterest=(1476.5,984))
,regionOfInterest=(1476.5,984))
,regionOfInterest=(1476.5,984))
,regionOfInterest=(1476.5,984))
Immerse yourself in the heart of Madrid in a room with a bedroom, a lounge area with a sofa and a spacious bathroom with a shower. All accompanied by The Level, the most exclusive service at the Meliá Madrid Serrano.
,regionOfInterest=(1476.5,984.5))
,regionOfInterest=(1476.5,984.5))
,regionOfInterest=(1476.5,984.5))
,regionOfInterest=(1476.5,984.5))
Enjoy Madrid with all five of your senses in a room with a king-size bed, a comfortable lounge with armchairs and a bathroom with a bathtub for moments of relaxation. A space with all the exclusivity of The Level.
,regionOfInterest=(1476.5,984.5))
,regionOfInterest=(1476.5,984.5))
,regionOfInterest=(1476.5,984))
,regionOfInterest=(1476.5,984))
,regionOfInterest=(1476.5,984))
,regionOfInterest=(1476.5,984))
,regionOfInterest=(1476.5,985.5))
,regionOfInterest=(1476.5,985.5))
Stay in a perfect room for a indulgent break in the Spanish capital with views of the street or patio. Enjoy a wonderful stay in a bedroom with a relaxation area and a bathroom with a shower and bathtub and the most careful attention to detail. In addition to all the benefits of the exclusive The Level service.
,regionOfInterest=(1476.5,984))
,regionOfInterest=(1476.5,984))
,regionOfInterest=(1476.5,985.5))
,regionOfInterest=(1476.5,985.5))
,regionOfInterest=(1476.5,984.5))
,regionOfInterest=(1476.5,984.5))
Fall in love with Madrid from a refuge in the most exclusive part of the city. It provides a bedroom, a separate lounge with a sofa, and a bathroom with a shower. A junior suite with all the exclusivity of The Level.
,regionOfInterest=(1476.5,986))
,regionOfInterest=(1476.5,986))
,regionOfInterest=(1476.5,984.5))
,regionOfInterest=(1476.5,984.5))
,regionOfInterest=(1476.5,961))
,regionOfInterest=(1476.5,961))
,regionOfInterest=(1476.5,985.5))
,regionOfInterest=(1476.5,985.5))
,regionOfInterest=(1476.5,985))
,regionOfInterest=(1476.5,985))
Allow yourself to be seduced by the charms of the capital from this exclusive suite overlooking the Salamanca district. Rest in a spacious bedroom with a bathroom with a shower or bathtub, relax in an elegant separate lounge with a sofa-bed and enjoy all The Level services.
,regionOfInterest=(1476.5,985))
,regionOfInterest=(1476.5,985))
,regionOfInterest=(1476.5,985))
,regionOfInterest=(1476.5,985))
,regionOfInterest=(1433.5,2150))
,regionOfInterest=(1433.5,2150))
Sleep in a spacious room in the heart of the capital with a double bed and a sofa-bed or two single beds and a sofa. A spacious space with a tea and coffee service, pillow menu, safe and a bathroom with a rainshower to relax.
,regionOfInterest=(1476.5,941.5))
,regionOfInterest=(1476.5,941.5))
,regionOfInterest=(1476.5,985))
,regionOfInterest=(1476.5,985))
,regionOfInterest=(1751,2150))
,regionOfInterest=(1751,2150))
Enjoy traveling with your kids, sharing a unique space with views of quiet interior patios, a shower and a bedroom with a lounge area and a comfortable sofa-bed.
,regionOfInterest=(1476.5,985.5))
,regionOfInterest=(1476.5,985.5))
For families seeking their own space, this room offers the chance to connect two double rooms with separate bathrooms. The best option for exploring the city with children.
The perfect option for traveling with the family without sacrificing privacy. Overlooking Diego de León street, this is a spacious suite that can be connected two Supreme Rooms with two separate bathrooms.
,regionOfInterest=(1476.5,984.5))
,regionOfInterest=(1476.5,984.5))
Experience Madrid from the heart of one of its most exclusive districts from a spacious room that offers families the chance to connect two Meliá The Level Double Rooms with separate bathrooms and access to the The Level VIP area.
,regionOfInterest=(1476.5,984.5))
,regionOfInterest=(1476.5,984.5))
Travel as a family in maximum comfort in a room with two connected bedrooms, a lounge and two separate bathrooms. A bright, modern and functional space that also offers the exclusive The Level services.
Tour Madrid, using one of Madrid’s most fashionable areas as a base. Chill out in a modern room with views of Diego de León Street, Claudio Coello Street, or the interior patio. Well-being in a room bursting with details.
Immerse yourself in the heart of Madrid in a room with a bedroom, a lounge area with a sofa and a spacious bathroom with a shower. All accompanied by The Level, the most exclusive service at the Meliá Madrid Serrano.
Enjoy Madrid with all five of your senses in a room with a king-size bed, a comfortable lounge with armchairs and a bathroom with a bathtub for moments of relaxation. A space with all the exclusivity of The Level.
Stay in a perfect room for a indulgent break in the Spanish capital with views of the street or patio. Enjoy a wonderful stay in a bedroom with a relaxation area and a bathroom with a shower and bathtub and the most careful attention to detail. In addition to all the benefits of the exclusive The Level service.
Fall in love with Madrid from a refuge in the most exclusive part of the city. It provides a bedroom, a separate lounge with a sofa, and a bathroom with a shower. A junior suite with all the exclusivity of The Level.
Allow yourself to be seduced by the charms of the capital from this exclusive suite overlooking the Salamanca district. Rest in a spacious bedroom with a bathroom with a shower or bathtub, relax in an elegant separate lounge with a sofa-bed and enjoy all The Level services.
Experience Madrid from the heart of one of its most exclusive districts from a spacious room that offers families the chance to connect two Meliá The Level Double Rooms with separate bathrooms and access to the The Level VIP area.
Travel as a family in maximum comfort in a room with two connected bedrooms, a lounge and two separate bathrooms. A bright, modern and functional space that also offers the exclusive The Level services.
Address
Calle de Claudio Coello, 139
Madrid
Contact
Distances
0,55 km from Metro station
3 km from Train station
5 km from City center
Hotel information
Name: Meliá Madrid Serrano
Type: Hotel
Segment: City
Category: 4
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