Paradisus Gran Canaria

“Una maravilla de hotel, súper bien ubicado y con muy buen trato de todo el personal. Empezando con las habitaciones que son un lujo y con un trato del personal de limpieza increíble, siempre súper amable y ayudando en todo lo posible. Después las actividades súper bien, teniendo de todos los tipos tanto yoga en la playa y meditación como ejercicios de alta intensidad, destacar a todo el personal porque son maravillosos y siempre con un trato estupendo: Carlos, Estefan, Lucas, Javi, Kai, Oihane, Antonio, Moha, Raquel, Irene, Jesús, Aridane, Aitor, Nerea, Patri, Pedro, darles las gracias a todos por hacer esta experiencia única e inolvidable, sois un equipazo (Translated by Google) A wonderful hotel, superbly located, and with excellent service from all the staff. Starting with the luxurious rooms and the incredible cleaning staff, who were always incredibly friendly and helpful in every way possible. Then the activities were fantastic, offering all kinds, from yoga on the beach and meditation to high-intensity workouts. A special mention goes to all the staff because they are wonderful and always provide excellent service: Carlos, Estefan, Lucas, Javi, Kai, Oihane, Antonio, Moha, Raquel, Irene, Jesús, Aridane, Aitor, Nerea, Patri, and Pedro. Thank you all for making this a unique and unforgettable experience; you are a fantastic team!”

“No puedo describir la increíble experiencia que tuve en el hotel. Desde los productos del baño, la calidad de la comida, del colchón hasta el trato con los clientes por parte de cada uno de los departamentos. Se puede notar la excelencia y la alta profesionalidad departamentos los empleados. Cuidan cada detalle. Volveré segurísimo. (Translated by Google) I can't describe the incredible experience I had at the hotel. From the toiletries and the quality of the food to the mattress and the customer service provided by every department, everything was excellent and the staff were highly professional. They took care of every detail. I will definitely be back.”

“5* but only if you are prepared to pay for it through various upgrades, but otherwise it's more of a 3/4* hotel. We have just spent 6 days here and quite honestly we have mixed feelings about the hotel. Would we stay here again? Most likely not. First and foremost, be aware of the "Promo" offer which TUI could not/would not properly explain to us when we booked. On arrival at the hotel we discovered that this means having a room on the first floor overlooking the road and car park, shops etc. at the front of the hotel ("our cheapest room" we were told). On the website these rooms are advertised as having a " mountain view" which they do, but as a backdrop to the road, car park, shops etc.) We paid an extra £280 to upgrade to a room with a sea view which was on the 2nd floor and partially obscured by palm trees. The room was awkwardly designed with hardly any storage space. Also there was wasted space e.g. under the coffee station which could have been utilised for more storage (drawers). The balcony was small but functional. The room and bathroom were cleaned every day and the cleaning staff were great. Some of the staff in the main buffet restaurant were friendly and helpful, but some were not, although it seems this was because they were overwhelmed and not enough staff on duty. The food selection was average and not very varied as you'd expect from a so-called luxury 5* hotel. This is definitely a hotel where you get what you [are prepared to] pay for. It feels segregated with a large communal area and swimming pool available for families and children, but other areas are only for "Reserve" guests (adults only) and others where you can only use Bali beds or sunloungers if you have pre- booked them. The splash park area is for young children. It's a large hotel (perhaps a bit too large) which probably explains why it's not always easy to get a table in the buffet restaurant at breakfast or dinner. The restaurant staff work very hard but a lot of the time it seemed a bit chaotic and the staff were struggling to cope with the sheer volume of people. Your satisfaction and enjoyment of the hotel will depend very much on what you want out of your holiday - if you want a basic family holiday by the pool surrounded by lots of kids and babies, and an average buffet, then you'll be happy. If you want something more exclusive and adults only, then the "Reserve" accommodation is the best option. We didn't try the other restaurants in the hotel, and to be honest, the reviews of previous guests didn't want to make us rush down there. The business model of the hotel feels a bit like there's a focus on "upselling" to make your stay more enjoyable / comfortable. The mini-bar in the room was a plus. Everything in the mini-bar was included in the room charge and it was restocked every day. The evening entertainment in the Ginger restaurant/bar area was good. Overall, it's an "OK" hotel in our opinion.”

“Had a great week at the Paradisus, relaxation and rejuvenation helped by the wonderful activities on offer. The yoga, breath work and stretching sessions with Isabel Florido in particular was a really great experience for my daughter. I would highly recommend it!”

“Maravilloso, una experiencia muy buena. Cristian del Gin Ger muy atento y profesional. Todos los restaurantes son excelentes. Una atención maravillosa. Muy aconsejable el Circle Black. (Translated by Google) Wonderful, a truly great experience. Cristian from Gin Ger was very attentive and professional. All the restaurants are excellent. The service was wonderful. I highly recommend Circle Black.”