Gran Canaria - Playa de San Agustín, Spain

Paradisus Gran Canaria

LAURENCE REBERT

06/07/26

4/5

“Nous passons un excellent séjour dans cet hôtel. Les prestations sont vraiment à la hauteur d’un 5 étoiles : chambre supérieure confortable, propreté irréprochable, restauration de qualité et personnel particulièrement attentionné et professionnel. Le concept réservé aux adultes est également très appréciable pour des vacances reposantes. Cependant, un point mérite d’être amélioré : les animations et l’ambiance en soirée. C’est le seul véritable point faible de l’établissement. Les animations proposées sont très limitées et ne correspondent pas au niveau de standing attendu pour un hôtel de cette catégorie. L’espace dédié aux spectacles est très réduit pour la taille de l’hôtel et il manque de véritables lieux de vie en soirée, notamment des bars ou espaces conviviaux où les clients peuvent se retrouver après le dîner. C’est d’autant plus regrettable que tout le reste est excellent. Avec une offre d’animations et de soirées plus développée, cet hôtel serait tout simplement exceptionnel. Malgré cette réserve, nous gardons un très bon souvenir de notre séjour et saluons le travail remarquable de l’ensemble du personnel. (Translated by Google) We had an excellent stay at this hotel. The services truly live up to a 5-star rating: a comfortable superior room, impeccable cleanliness, high-quality food, and exceptionally attentive and professional staff. The adults-only concept is also very appealing for a relaxing holiday. However, one area needs improvement: the evening entertainment and atmosphere. This is the only real weakness of the establishment. The entertainment offered is very limited and does not meet the expected standard for a hotel of this category. The space dedicated to shows is very small for the size of the hotel, and there is a lack of proper evening entertainment venues, particularly bars or convivial spaces where guests can gather after dinner. This is all the more regrettable because everything else is excellent. With a more developed program of entertainment and evening events, this hotel would be simply exceptional. Despite this reservation, we have very fond memories of our stay and commend the remarkable work of all the staff.”

Jane Maloney

06/07/26

5/5

“A fantastic place to spend our honeymoon with our 1 year old. The hotel is amazing! We will definitely be back. We were greeted warmly on arrival and the reception team helped us make bookings for the à la carte restaurants. Our room was lovely and we were delighted by the bottle of cava and chocolates waiting there for us on our arrival. The little touches such as toiletries, a robe and slippers for our little one were brilliant. The only drawback with the room was it lacked a bit of storage but we managed ok. The facilities, grounds and pools were simply amazing and our little boy absolutely loved the splash park. We ended up spending a lot of time there. There were always plenty of beds and towels available. The hotel is right on the beach and has a lovely walkway right outside which we did often. We absolutely loved the spa and a big shout out to the lady there who made our bookings - she was so helpful and friendly! Our treatments were fantastic and the whole place was just so relaxing and calm. The food in the main was amazing. We loved all the fresh seafood, sushi and breakfast in the gastro hall was always great. The desserts in the evening were also very special - a real treat! A special thanks to Willy and Basilio in the Gastro hall for their amazing service and for being so kind to us! Lemon Fish restaurant was absolutely outstanding- we tried almost everything on the menu. The service from our waiter (we forgot his name - sorry!) was amazing and he explained everything so well. The view is spectacular and it felt like a real occasion. We also really enjoyed Kanna for both lunch and dinner but found that there wasn’t much range for our toddler, so ended up in the gastro hall where there was more choice. The food as MasCalzone was also very nice. The service here didn’t quite live up to the other places. It was very busy and service was as slow, which we understood. However, we found the hostess to be a little passive aggressive and sarcastic and we didn’t really want to go back there. Overall, we loved our time at Paradisus and would definitely go back in future. We felt very welcome as a family and our toddler absolutely loved it. Thank you for an amazing stay!”

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This section shows customer reviews collected by Google Reviews about their experience at Paradisus Gran Canaria.

E FH

06/07/26

5/5

“Ha sido una semana fantástica de descanso. En general el hotel es top y volveremos seguro, pero tengo algunas sugerencias. Restaurante Kanna: estaría bien incluir una fideuá, ya que hay varios tipos de arroz pero no fideuá. Estaría bien que en este restaurante el refresco no fuera de surtidor… Bufé: en general correcto, mejoraría el zumo de naranja y los licuados del desayuno. Y por la noche, echamos en falta alguna pizza para el niño sobretodo. Falta sombra en la piscina, no puede ser que por ejemplo, en la primera fila de la piscina solo haya 4 parasoles… vamos con niños y necesitan sombra. Hay días que no hay sombra ni atrás del todo… Y encima reservan siempre los mismos esas camas con parasol, que dejan las toallas y se van incluso a la playa. Un día, incluso lo comentamos porque eran las 12!! Y desde las 10 nadie había aparecido… y efectivamente, les quitaron las toallas. Resulta estaban en la playa… Sugerencia de bebida: que al menos en el ginger los batidos sean hechos con fruta, no “prefabricados” y estaría muy bien incluir Té Matcha. Animación: para nosotros nos resultó un poquito escasa y a nivel infantil poquito. En piscina por ejemplo, solo hay el aquagym cada día y ya. No sé un bingo o algo de vez en cuando estaría bien. Y por la noche también nos faltó algo más de animación. Limpieza de 10! En todo el hotel Mencionar la amabilidad de todo el personal, pero destacar a Stefan (un crack), la chica pelo rojo del Shak (no recordamos su nombre), Brahim del vibra y papi que es un encanto y no para de ayudar en todo. Y los dos chicos que estaban en la puerta y nos ayudaron con las maletas, majísimos también! Lo que menos nos gustó es el tema de intentar venderte el tema de Circle, que todo es maravilloso hasta que les dices que no te interesa y entonces ahí cambia la cosa. Pero bueno, sabemos que es su trabajo.”

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This section shows customer reviews collected by Google Reviews about their experience at Paradisus Gran Canaria.

Destination Inclusive® Experiences

Terracotta ceramic pot with geometric triangular pattern and small spout.

Terracotta ceramic pot with geometric triangular pattern and small spout.

Offsite Destination Inclusive® Activity

Journey to the past: Canarian Museum and a colonial legacy

Discover the vibrant cultural life of Las Palmas de Gran Canaria. Learn about its volcanic origins in the Canarian Museum and the evolution of the island to the present day through a guided and interactive tour. Stroll around enjoying the colonial architecture and reach the iconic building that houses the Casa de Colón.

Couple walking through a lush banana plantation, giant green leaves.

Couple walking through a lush banana plantation, giant green leaves.

Offsite Destination Inclusive® Activity

A Canarian icon: Banana Museum

Learn how bananas are grown and taste a selection of handmade products such as jams, sweet banana spread, and even wine! Discover this unique place with views of the Atlantic Ocean and the banana plantations at Hacienda La Rekompensa, with more than 7,000 banana trees, 150 avocado trees, and a wide variety of fruit trees.

*Available for superior rooms only

Hand fills bottle with golden Arehucas rum using a Mastermeasure dispenser.

Hand fills bottle with golden Arehucas rum using a Mastermeasure dispenser.

Offsite Destination Inclusive® Activity

From the cane to the glass: Ron Arehucas distillery

Learn about the production process of one of the most famous rums in Spain at the Arehucas distillery facilities. After the visit, taste some of the most popular ones, of different ages and styles. At the end of the tasting, you can buy your favourite rum at the store and pair it with local delicacies.

Roque Nublo and Gran Canaria volcanic peaks rising above misty clouds.

Roque Nublo and Gran Canaria volcanic peaks rising above misty clouds.

Offsite Destination Inclusive® Activity

Sacred Mountains: guided hiking

Connect with the beauty of the island on a trip to Roque Nublo. On the guided tour through this volcanic landscape you will learn about the flora and fauna of the impressive rock formation, and the geology and history of the region. The excursion ends in Tejeda, a village of cobbled streets in the heart of the island.

*Available for superior rooms only

Beach table setting with lit lantern, macrame runner, and wine glass.

Beach table setting with lit lantern, macrame runner, and wine glass.

Onsite Destination Inclusive® Activity

Woven beauty

Experience first-hand the fusion of creativity with local textile work thanks to the hands of our craftspeople. Discover your artistic skills, create your own piece and get closer to Canarian craftsmanship through one of our unique fabric workshops.

Family processing fresh aloe vera leaves for natural remedies.

Family processing fresh aloe vera leaves for natural remedies.

Onsite Destination Inclusive® Activity

The incredible world of aloe vera

We show you how to extract aloe vera from the plant called succulent, as well as other curiosities that we will teach you in our workshop. Discover the many health benefits that aloe provides thanks to its antioxidant and moisturising properties, among others.

Man with curly hair tasting white wine from a glass at an event.

Man with curly hair tasting white wine from a glass at an event.

Onsite Destination Inclusive® Activity

Authentic flavours of the Canary Islands

Don't miss the opportunity to taste the delicious selection of wines and Canarian food that we especially prepare for our guests. During the workshop, you will discover the features and unique taste of Canarian products, all enlivened by typical Canarian music.

Woman in hibiscus hat painting small canvas with brush and palette outdoors.

Woman in hibiscus hat painting small canvas with brush and palette outdoors.

Onsite Destination Inclusive® Activity

Among brushes and watercolours

Join us for a fun workshop full of creativity. Get started in the art of drawing and painting. Taught by the artisan Guacimara Melián, you will enjoy an unforgettable experience where you will certainty take your work home as a souvenir.

Woman in gold strapless dress, gold choker, short hair, modern building.

Woman in gold strapless dress, gold choker, short hair, modern building.

Onsite Destination Inclusive® Activity

A special atmosphere filled with light and fragrance

Make your own candle in this workshop, an ideal opportunity to learn from local artisans. In an easy and dynamic way, you will be the author of your unique and personal creation, and you will receive a nice gift from your stay that will warmly illuminate your moments.

Orange grove wine tasting with couple and man, mountain backdrop.

Orange grove wine tasting with couple and man, mountain backdrop.

Onsite Destination Inclusive® Activity

Canarian wine and cheese tasting

Nothing better than a tasting of regional products to get closer to Canarian cuisine. Good food lovers will have a wonderful time as our workshop brings you the opportunity to discover a curated selection of Canarian wines and cheeses, a unique combination of local flavours.

Artisan's hands weaving a natural rattan basket.

Artisan's hands weaving a natural rattan basket.

Gran Canaria’s essence

Discover how the island's most emblematic products are made or its culture’s origin.

Modern wine bar with glass wine coolers, long tasting table, and lounge area.

Modern wine bar with glass wine coolers, long tasting table, and lounge area.

With authentic flavour

Tastings of the most popular drinks and dishes of Gran Canaria’s gastronomy.

Roque Nublo and Roque Bentayga, Gran Canaria peaks rising above misty clouds.

Roque Nublo and Roque Bentayga, Gran Canaria peaks rising above misty clouds.

Natural diversity

Travel through amazing places and magical routes. Get to know this exuberant and fertile land up close.

FAQ for the Paradisus Gran Canaria

It is a 5-star hotel.

Check-in can be made from 15:00 on the arrival day. Check-out must be made before 12:00 on the departure day.

You can contact this accommodation by calling +34 928 77 40 90 or by sending an e-mail to paradisus.gran.canaria@melia.com.

It is located at Las Retamas, 3, Gran Canaria, 35100 Spain.

Yes, guests staying at the hotel have free Wi-Fi throughout the hotel.

Among the services offered are: Personalized Butler Service, Signature restaurant, Bali bed, Heated pool, Infinity pool, Outdoor swimming pool, Direct access to the beach, Spa treatment.

Yes. Enjoy a world of exclusivity and sophistication with our Immerse yourself in an adults-only privacy and luxury haven service. Superior quality and exceptional details await you to make your stay even more special.

The accommodation has a wide range of dining options which you can try in any of its 9 restaurants and bars.

MeliáRewards is our loyalty programme, and offers members a range of exclusive benefits and special offers. Belonging means you get more: more value, because you get points, surprises and discounts; more possibilities, because you can earn and redeem your points in thousands of ways; and more time, because you become our top priority.

With Meliá, you will always have the best rate guaranteed. So, if you find an offer with the same conditions at a lower rate (dates, room type, etc.) somewhere else, we will match the offer and give you the best rate. You just need to contact Customer Service, and we will be happy to arrange it for you.

Rates at Paradisus Gran Canaria can vary depending on the type of stay. The selected dates, room type, or other conditions will determine the final rate. Choose the dates that best suit you, and we will show you the available rates and prices for this hotel.