Only if you book with us:
Free health insurance and antigen test
Meliá offers free health insurance for stays in our hotels with extensive coverage for Covid-19 that includes medical expenses (up to €40,000), extension of stay due to illness or accident (maximum 15 days and up to €300 per day), accompaniment and repatriation. Customers staying a minimum of 3 nights whose country of origin requires a negative Covid-19 test to return home, can take a free antigen test in the hotel administered by qualified medical personnel. For more information, see the Meliá Safe Destination page HERE.
The insurance will be automatically available in hotels signed up to the policy.
To allow the insurer, Europ Assistance, to offer the customer the coverage mentioned above, the customer agrees that Meliá may transmit their personal data to said insurer solely for that purpose and must expressly communicate any other purpose.
Meliá reserves the right to modify the terms and conditions of the free insurance at any time. Said modification will be communicated publicly and under no circumstances will it affect the customers who have made their booking under these terms and conditions.
LUXURIOUS AREA LOVED BY KIDS AND ADULTS ALIKE
Enjoy holidays on another level at The Reserve, providing personalised service, exceptional attention and special programmes for both adults and children.
- Due to the Covid-19 health crisis, our hotel operations have been adapted to guarantee safety for our customers and compliance with regulations. Additional cleaning and hygiene measures have been implemented and some procedures and spaces have been adjusted. These changes may affect some services. For more specific information on this hotel, please see the section on Stay Safe
- A full programme of activities, sports, excursions and much more awaits you at Paradisus Playa del Carmen. Share an incredible experience with your family
- Fun for the whole family in the water park. Three pools, five slides and giant water buckets guarantee the most exciting water experiences
- Special amenities for children in the Suites including bathrobes and slippers. “Bathtime Fun” whirlpool set-up
- Turndown service with milk and cookies
- Personalized mini-bar with drinks and snacks for children
- "Welcome" beach kit for children from Paradisus
A stunning private bay is home to The Reserve at Paradisus Playa del Carmen, a tropical exuberance that, as its name indicates, is a genuine paradise. Experience this all-inclusive beachfront hotel with a promise of all-inclusive fun. This superior-quality luxury resort in the Riviera Maya combines stunning Caribbean scenery with first-class facilities such as The Reserve, treatments at the YHI Spa, and modern event rooms with a flexible design and cutting-edge technology. In addition, enjoy wonderful one-day excursions such as diving and the iconic Mayan pyramids.
At only 45 minutes in car from the international airport of Cancún, and near architectural gems such as Tulum, Chichén Itzá and Cobá, the resort offers the best adventures outside of the hotel. For those in search of experiences a little bit closer to the hotel's luxury, we offer unforgettable international cuisine in 14 restaurants and 16 bars. Alongside the sea and surrounded by protected mangrove forest, The Reserve at Paradisus Playa del Carmen is on a level above anything you have ever experienced before.
A resort with luxurious suites with a private swimming pool and beach area, and with life-enriching activities every day specially organised for your family.
On arrival, discover the personalised check-in and check-out service designed for all the family in the elegant VIP lounge, where you can also enjoy a continental breakfast and snacks until 11pm every day.
77719 PLAYA DEL CARMEN See location and contact
The hotel at a glance
Location and contact
Address5ª Avenida, Playa del Carmen
PLAYA DEL CARMEN
- The Reserve at Paradisus Playa del Carmen
- 5 star
- 20.64714 , -87.0569
- (52) 984 877 3900
- (52) 984
SIGN UP FOR OUR NEWSLETTER
Subscribe to our newsletter and get our special offers and discounts delivered directly to your inbox