a pool and palm trees in a resort
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Destination Inclusive®
Playa del Carmen, Mexico

Paradisus Playa del Carmen - Riviera Maya

5 Av. Nte., Luis Donaldo Colosio, 77728 Playa del Carmen, Q.R., Playa del Carmen

An exotic gem in the heart of the Riviera Maya

Welcome to a little corner of paradise. Set in an spectacular mangrove forest near vast, white-sandy beaches, this all-inclusive luxury resort guarantees a truly unique vacation. Rooms that will enchant you with a sophisticated design and careful attention to every detail. Fun in the Caribbean sun, with swimming pools and water parks for the whole family. A world of flavors in every dish. And a choice of activities that will enrich your spirit and introduce you to the splendor of Mexican culture.

AAA 4 Diamond Certification

Recognition a warded to hotels that meet the highest quality and service standards. It guarantees guests an exceptional experience.

Expériences Destination Inclusive®

a group of people sitting at a table with food

Fun guaranteed

a woman floating in a pool of water

Natural beauty

a group of people standing around a table with food

Learning

a room with a bed and a jacuzzi

Roulette Room

  • Garden view
  • 2 double beds or 1 King bed
  • 624 ft²
Enjoy a dream stay at the Paradisus Playa del Carmen or Paradisus La Perla (subject to availability). A Junior Suite with a terrace with views of the garden. Ideal for guests wishing to soak up the Caribbean vibe. Suite for adults aged 18+.
two beds in a room

Junior Suite Nature View

  • Garden view
  • 2 double beds or 1 King bed
  • 624 ft²
An open-plan space with a bedroom and a comfortable lounge with a sofa. Tropical-style furniture, state-of-the-art technology and endless stunning features. In addition to a private terrace overlooking the beautiful gardens.
a room with two beds and a television

Suite Nature View

  • Garden view
  • 2 double beds
  • 839 ft²
Chill out in this one-bedroom suite and enjoy peace and serenity in the whirlpool bathtub on the garden-facing terrace. An elegant lounge with a sofa-bed and a dining room completes this comfortable room.
a bed in a room with a glass door

Master Suite Nature View

  • Garden view
  • King-size bed
  • 1140 ft²
Sophistication is what best describes a suite that includes a bedroom, a spacious living room with two sofas, one of them a sofa bed, and a dining area. Spend the day sunbathing and recharging your batteries in the hot tub on your terrace overlooking the beautiful gardens.
a room with a table and chairs

Two Bedroom Master Suite Nature View

  • Garden view
  • 2 double beds or 1 King bed
  • 1980 ft²
Comfort and luxury in a very spacious suite with king-size bed. It features a dining room, a living room with an armchair and a sofa bed, and two bedrooms. In addition to two terraces with a whirlpool bathtub and views of the exotic resort gardens.
a bedroom with a glass door and a glass door
Family Concierge

Family Concierge Junior Suite Nature View

  • Garden view
  • 2 double beds or 1 King bed
  • 624 ft²
This is the life! An ideal blend of elegance and stylish amenities. Enjoy the caress of the Caribbean breeze on your terrace as you gaze out over the lush gardens. An idyllic setting to enjoy the exclusive benefits offered by the Family Concierge service.
En savoir plus
a room with two beds and a television
Family Concierge

Family Concierge Junior Suite Swim Up

  • Pool view
  • 2 double beds or 1 King bed
  • 624 ft²
Imagine relaxing in a bath while admiring the natural beauty of the tropical environment. An elegant suite with direct access to the pool from the terrace, equipped with the most exclusive Family Concierge benefits. Get ready to enjoy our most premium-quality experience.
En savoir plus
a room with two beds and a television
Family Concierge

Family Concierge Suite Nature View

  • Garden view
  • 2 double beds
  • 839 ft²
A beach side oasis designed to make you feel extra special. The thoughtful decor makes this suite an ideal haven for relaxation. It features a lounge with sofa bed, a bedroom and a private terrace with whirlpool tub with stunning garden views.
En savoir plus
a living room with a television and a couch
Family Concierge

Family Concierge Swim Up Suite

  • Pool view
  • 2 double beds
  • 839 ft²
Unique perks such as direct pool access from the terrace of your suite, where you will also find a whirlpool bathtub. A bedroom and a lounge with a sofa-bed complete this haven of privacy. Plus all the amenities of Family Concierge's premium services.
En savoir plus
a living room with a couch and a table
Family Concierge

Family Concierge Master Suite Nature View

  • Garden view
  • King-size bed
  • 1140 ft²
A new dimension of luxury in a suite that fuses space and comfort with Family Concierge services. It comprises several different areas, as well as a large terrace with a whirlpool tub and stunning garden views.
En savoir plus
a bedroom with a bed and a television
Family Concierge

Family Concierge Master Swim Up Suite

  • Pool view
  • King-size bed
  • 1140 ft²
This suite features a sparkling pool right outside your terrace and all the Family Concierge privileges. A room comprising several spaces: a living room with two sofas, including a sofa bed, a dining room and a bedroom. All this plus a private terrace with hot tub.
En savoir plus
a room with a bed and couch
Family Concierge

Family Concierge Presidential Suite

  • Garden view
  • King-size bed
  • 1550 ft²
Sophisticated and elegant, this suite is a haven of pure peace. Spacious and impressive, with a private terrace where you can relax and enjoy the gentle Caribbean breeze accompanied by the most exclusive privileges offered by Family Concierge.
En savoir plus
a man and woman sitting on a couch with a child

Experience the best moments with your family with premium amenities

Family Concierge aims to satisfy that desire for luxury and comfort everyone longs for. Check into one of our fine rooms or suites at our Riviera Maya all-inclusive resort and get ready for the ultimate vacation experience. Discover the countless benefits our VIP service has to offer.

a pool with palm trees and buildings in the background
a living room with a television and a couch
a swimming pool with a slide and a playground
a man and child on a beach
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Services et installations

Découvrez la large gamme de services et d'installations qui garantissent un séjour des plus agréables et confortables dans notre hôtel.

Personalized Butler Service

Bali bed

Direct access to the beach

Spa treatment

Wellness centre spa
Frais supplémentaire

Activities for children

Kids club

Water park

Reconnaissances exceptionnelles

Queer Destination Committed Hotel

This hotel has been named a Committed Queer Destinations Hotel. This program prepares companies and destinations to welcome the LGTBQ+ community, raising awareness and training all their employees.

Wellness for Cancer

YHI Spa is certified by the prestigious Wellness for Cancer organization to provide personalized wellness services to people suffering from cancer.

ESR Award

Accredits the company before its employees, investors, customers, authorities and society, as committed to social responsibility and environmental care with the community where it operates.

Ecostars®

Ecostars® is the leading global sustainability certification, an innovative platform and AI-powered 360 ESG Management Hub for hotels and hotel chains’ CSR departments.

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a long table with chairs and tables in a restaurant
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Lemon Fish

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1 / 3
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Note moyenne
4.7/5
10006 avis

Stayed here for 9 nights in August 2024. We loved the hotel and had the best all inclusive experience. Room - the room was massive even for the 3 of us, 2 adults and a 12yo. Aircon worked a dream which is very good as it was super hot. Mini bar restocked daily and room cleaned daily. All inclusive - all the food options we had were very good, the buffet was all fresh and a great choice for every meal. The speciality restaurants were a pain to book as had to go to a desk to do it... but great once this was done. Swim up bar great, beach bar also great. Nothing bad to say Service - All the staff were super friendly and happy, nothing to much for them to make your holiday special. Location - if you have never been to Mexico before the neighbourhood might be off putting when driving to the hotel. Once in the hotel there is security on the gates, they take details from all taxis picking you up etc etc. It's generally too hot to walk far, so grab a taxi to town!

Graham Fell

Cette section présente les avis des clients recueillis par Google Reviews.

Rooms require maintenance. Food quality and variety is very bad and by far lower than any other hotel brands I visited before. However, the highlight of the hotel is the staff who are attentive, helpful and nice.

Peyman Ahmadi

Cette section présente les avis des clients recueillis par Google Reviews.

Celsius was amazing had amazing food and the best service especially our waitress Grisey who was very kind and helpful.

Amaan Tekie

Cette section présente les avis des clients recueillis par Google Reviews.

Everything was good -their service and hospitality.

Joseph Cyril

Cette section présente les avis des clients recueillis par Google Reviews.

Kudos to the entire team at this resort for their commitment to quality and service. Beyond impressed with the availability of different spaces and the great variety of restaurants. Buffet food was outstanding and the A La Carte we visited were even better. The constant cleanliness of the entire resort has to be applauded. Paradisus/Melia gained some new members with our family. If there could be ONE improvement, I would say an additional nighttime bar option other than Kicks. (y al DJ, un poco mas de buen animo) Gracias a todos!

Diego Mosquera

Cette section présente les avis des clients recueillis par Google Reviews.
1 / 5

Stayed here for 9 nights in August 2024. We loved the hotel and had the best all inclusive experience. Room - the room was massive even for the 3 of us, 2 adults and a 12yo. Aircon worked a dream which is very good as it was super hot. Mini bar restocked daily and room cleaned daily. All inclusive - all the food options we had were very good, the buffet was all fresh and a great choice for every meal. The speciality restaurants were a pain to book as had to go to a desk to do it... but great once this was done. Swim up bar great, beach bar also great. Nothing bad to say Service - All the staff were super friendly and happy, nothing to much for them to make your holiday special. Location - if you have never been to Mexico before the neighbourhood might be off putting when driving to the hotel. Once in the hotel there is security on the gates, they take details from all taxis picking you up etc etc. It's generally too hot to walk far, so grab a taxi to town!

Graham Fell

Cette section présente les avis des clients recueillis par Google Reviews.

Rooms require maintenance. Food quality and variety is very bad and by far lower than any other hotel brands I visited before. However, the highlight of the hotel is the staff who are attentive, helpful and nice.

Peyman Ahmadi

Cette section présente les avis des clients recueillis par Google Reviews.

Celsius was amazing had amazing food and the best service especially our waitress Grisey who was very kind and helpful.

Amaan Tekie

Cette section présente les avis des clients recueillis par Google Reviews.

Everything was good -their service and hospitality.

Joseph Cyril

Cette section présente les avis des clients recueillis par Google Reviews.

Kudos to the entire team at this resort for their commitment to quality and service. Beyond impressed with the availability of different spaces and the great variety of restaurants. Buffet food was outstanding and the A La Carte we visited were even better. The constant cleanliness of the entire resort has to be applauded. Paradisus/Melia gained some new members with our family. If there could be ONE improvement, I would say an additional nighttime bar option other than Kicks. (y al DJ, un poco mas de buen animo) Gracias a todos!

Diego Mosquera

Cette section présente les avis des clients recueillis par Google Reviews.

Activités

a water park with a playground and a pool

Enjoy the water

a room with a large projector screen

The Kidsdom

a man and woman with a child on a beach

The best-ever vacation

a room with exercise bikes and a large window

Fitness Center

two men walking on a beach

Authentic moments

Événements

a room with a round table and chairs
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  • 26

    Salles de réunion
  •  
  • 2685

    Personnes
  •  
  • 12832

    ft²

Paradisus Playa del Carmen is one of the main event resorts in the Riviera Maya. With a large Convention Center, the resort hosts weddings, business meetings and conventions. A meeting concierge will assist you personally to help you create a successful event.

1

Quelle est la catégorie officielle de l'établissement ?

Il s'agit d'un hôtel 5 étoiles.

2

Quels sont les délais d'arrivée et de départ ?

L'enregistrement peut être effectué à partir de 15:00 le jour de l'arrivée. Le départ doit être effectué avant 12:00 le jour du départ.

3

Quelles sont les coordonnées de l'établissement ?

Vous pouvez contacter cet établissement en appelant le +52 984 877 3900 ou en envoyant un e-mail à paradisus.playadelcarmen@melia.com.

4

Quelle est l'adresse de l'établissement ?

Il est situé à 5 Av. Nte., Luis Donaldo Colosio, 77728 Playa del Carmen, Q.R., Playa del Carmen, 77728 Mexico.

5

Est-ce que je disposerai d'une connexion Wi-Fi gratuite ?

Non, l'établissement ne propose pas encore ce service.

6

Quels services l'établissement offre-t-il ?

Parmi les services proposés figurent : Water park, Kids club, Spa, Gym, Meeting rooms, Outdoor pool, Garden, Terrace, Alongside the beach, À la carte restaurant, Snack bar, Buffet Restaurant, Experiences programme, Family Rooms, Concierge, Room service.

7

Y a-t-il des services exclusifs ?

Oui. Profitez d'un monde d'exclusivité et de sophistication avec notre service Experience the best moments with your family with premium amenities. Une qualité supérieure et des détails exceptionnels vous attendent pour rendre votre séjour encore plus spécial.

8

Combien de restaurants et de bars y a-t-il ?

L'établissement propose un large éventail d'options de restauration que vous pouvez essayer dans l'un de ses 27 restaurants et bars.

9

Quels sont les avantages d'être membre de MeliáRewards ?

MeliáRewards est notre programme de fidélité et offre à ses membres une série d'avantages exclusifs et d'offres spéciales. L'appartenance signifie que vous obtenez plus : plus de valeur, car vous obtenez des points, des surprises et des réductions ; plus de possibilités, car vous pouvez gagner et échanger vos points de milliers de façons ; et plus de temps, car vous devenez notre priorité absolue.

10

Comment m'assurer d'obtenir le meilleur tarif ?

Avec Meliá, vous bénéficiez toujours du meilleur tarif garanti. Ainsi, si vous trouvez une offre avec les mêmes conditions à un tarif inférieur (dates, type de chambre, etc.) ailleurs, nous égalerons l'offre et vous offrirons le meilleur tarif. Il vous suffit de contacter le Service Client, et nous serons ravis de nous en charger pour vous.

11

Quel est le coût d’un séjour à Paradisus Playa del Carmen - Riviera Maya ?

Les tarifs à Paradisus Playa del Carmen - Riviera Maya peuvent varier en fonction du type de séjour. Les dates sélectionnées, le type de chambre ou d’autres conditions détermineront le tarif final. Choisissez les dates qui vous conviennent le mieux, et nous vous montrerons les tarifs et prix disponibles pour cet hôtel.

Découvrez nos marques

  • luxury
  • premium
  • essential