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Fun guaranteed
5 Av. Nte., Luis Donaldo Colosio, 77728 Playa del Carmen, QR, Quintana Roo
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4.7 (10210 reviews)
An exotic treasure in the heart of the Riviera Maya
Welcome to a little corner of paradise. Located in an incredible mangrove forest very near huge beaches with fine, white sand, this all-inclusive luxury resort guarantees a truly unique stay. Rooms you will love with a sophisticated design and meticulous attention to even the tiniest details. Fun under the Caribbean sun in the pools and water parks for the whole family. A world of flavors in every dish. And a selection of activities that will enrich your spirit and introduce you to the splendor of Mexican culture.
AAA 4 Diamond Certification
Recognition a warded to hotels that meet the highest quality and service standards. It guarantees guests an exceptional experience.
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Fun guaranteed
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Natural beauty
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Learning
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Roulette Room Playa del Carmen or La Perla
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Junior Suite Nature View
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Suite Nature View
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Master Suite Nature View
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Two Bedroom Master Suite Nature View
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Family Concierge Junior Suite Nature View
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Family Concierge Junior Suite Swim Up
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Family Concierge Suite Nature View
Family Concierge Swim Up Suite
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Family Concierge Master Suite Nature View
Family Concierge Master Swim Up Suite
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Family Concierge Presidential Suite
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Family Concierge aims to satisfy that desire for luxury and comfort everyone longs for. Check into one of our fine rooms or suites at our Riviera Maya all-inclusive resort and get ready for the ultimate vacation experience. Discover the countless benefits our VIP service has to offer.
Welcome to an authentic temple of well-being in the heart of Paradisus Playa del Carmen - Riviera Maya. Be pampered with body and facial treatments made with Mexican honey, essential oils and local ingredients. In addition to a wide range of services designed for your personal care.
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The gym is equipped with resistance systems including Kinesis®, recumbent bikes with a backrest, a stair climber, ski machine, elliptical, treadmill, rowing machine, weights equipment, and a multi-purpose room with spinning equipment. In addition to Pilates, yoga, spinning, wellness, and massage classes. And PT sessions (extra charge applies). For guests aged 18+.
Our resort has a fun water park, two lagoon-style pools, an activity pool and a swim-up bar so you can cool off at any time. Enjoy your most idyllic vacation under the sun on the Riviera Maya.
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Enjoy the unique experience of a vacation one of our all-inclusive hotels. Forget organizing every aspect of your stay and just worry about making the most of every minute of your vacation with the Meliá quality guarantee. Wait no longer. Discover the selection of all-inclusive hotels we have to offer you.
Discover a wide selection of services and facilities designed to make your stay effortlessly comfortable and truly enjoyable.
Queer Destination Committed Hotel
This hotel has been named a Committed Queer Destinations Hotel. This program prepares companies and destinations to welcome the LGTBQ+ community, raising awareness and training all their employees.
Wellness for Cancer
YHI Spa is certified by the prestigious Wellness for Cancer organization to provide personalized wellness services to people suffering from cancer.
ESR Award
Accredits the company before its employees, investors, customers, authorities and society, as committed to social responsibility and environmental care with the community where it operates.
Ecostars®
Ecostars® is the leading global sustainability certification, an innovative platform and AI-powered 360 ESG Management Hub for hotels and hotel chains’ CSR departments.
The Hotel Collection
Awarded by AMEX, The Hotel Collection features hotels recognised for their service excellence, comfort, and unique experiences for discerning travellers.
Traveler´s choice
Awarded by TripAdvisor and based on millions of reviews by travellers from all over the world, this annual award acknowledges the quality of hotel facilities and services.
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Stayed here for 9 nights in August 2024. We loved the hotel and had the best all inclusive experience. Room - the room was massive even for the 3 of us, 2 adults and a 12yo. Aircon worked a dream which is very good as it was super hot. Mini bar restocked daily and room cleaned daily. All inclusive - all the food options we had were very good, the buffet was all fresh and a great choice for every meal. The speciality restaurants were a pain to book as had to go to a desk to do it... but great once this was done. Swim up bar great, beach bar also great. Nothing bad to say Service - All the staff were super friendly and happy, nothing to much for them to make your holiday special. Location - if you have never been to Mexico before the neighbourhood might be off putting when driving to the hotel. Once in the hotel there is security on the gates, they take details from all taxis picking you up etc etc. It's generally too hot to walk far, so grab a taxi to town!
Graham Fell
Celsius was amazing had amazing food and the best service especially our waitress Grisey who was very kind and helpful.
Amaan Tekie
Kudos to the entire team at this resort for their commitment to quality and service. Beyond impressed with the availability of different spaces and the great variety of restaurants. Buffet food was outstanding and the A La Carte we visited were even better. The constant cleanliness of the entire resort has to be applauded. Paradisus/Melia gained some new members with our family. If there could be ONE improvement, I would say an additional nighttime bar option other than Kicks. (y al DJ, un poco mas de buen animo) Gracias a todos!
Diego Mosquera
All I can say is that this resort is amazing. Perfect size for young families and everything was perfect. We got all our reservations before our stay and our concierge Nestor was so responsive and accommodating and made our stay wonderful. Our kids had an amazing time and every evening we did the kiddo activity. The beach is perfect to swim in and well kept. Lunch box was great and lunch at celsius was perfect for the family. Our fav restaurant was Flora but all of them were good. Pools were wonderful and refreshing Customer service was great and our rooms were cleaned twice a day with turn down. We will be coming back next year and this resort has changed my perception of all-inclusive completely. Thank you for making our family trip memorable
Diva Hinzmann
El hotel en general lindo, buen servicio, buena comida y El Show y la comida del Chef Leonardo 100/10 🔥🥢🍚 nos encantó!
Claudia Joseph Diaz
Stayed here for 9 nights in August 2024. We loved the hotel and had the best all inclusive experience. Room - the room was massive even for the 3 of us, 2 adults and a 12yo. Aircon worked a dream which is very good as it was super hot. Mini bar restocked daily and room cleaned daily. All inclusive - all the food options we had were very good, the buffet was all fresh and a great choice for every meal. The speciality restaurants were a pain to book as had to go to a desk to do it... but great once this was done. Swim up bar great, beach bar also great. Nothing bad to say Service - All the staff were super friendly and happy, nothing to much for them to make your holiday special. Location - if you have never been to Mexico before the neighbourhood might be off putting when driving to the hotel. Once in the hotel there is security on the gates, they take details from all taxis picking you up etc etc. It's generally too hot to walk far, so grab a taxi to town!
Graham Fell
Celsius was amazing had amazing food and the best service especially our waitress Grisey who was very kind and helpful.
Amaan Tekie
Kudos to the entire team at this resort for their commitment to quality and service. Beyond impressed with the availability of different spaces and the great variety of restaurants. Buffet food was outstanding and the A La Carte we visited were even better. The constant cleanliness of the entire resort has to be applauded. Paradisus/Melia gained some new members with our family. If there could be ONE improvement, I would say an additional nighttime bar option other than Kicks. (y al DJ, un poco mas de buen animo) Gracias a todos!
Diego Mosquera
All I can say is that this resort is amazing. Perfect size for young families and everything was perfect. We got all our reservations before our stay and our concierge Nestor was so responsive and accommodating and made our stay wonderful. Our kids had an amazing time and every evening we did the kiddo activity. The beach is perfect to swim in and well kept. Lunch box was great and lunch at celsius was perfect for the family. Our fav restaurant was Flora but all of them were good. Pools were wonderful and refreshing Customer service was great and our rooms were cleaned twice a day with turn down. We will be coming back next year and this resort has changed my perception of all-inclusive completely. Thank you for making our family trip memorable
Diva Hinzmann
El hotel en general lindo, buen servicio, buena comida y El Show y la comida del Chef Leonardo 100/10 🔥🥢🍚 nos encantó!
Claudia Joseph Diaz
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26
2685
12832
Paradisus Playa del Carmen is one of the main event resorts in the Riviera Maya. With a large Convention Center, the resort hosts weddings, business meetings and conventions. A meeting concierge will assist you personally to help you create a successful event.
It is a 5-star hotel.
Check-in can be made from 15:00 on the arrival day. Check-out must be made before 12:00 on the departure day.
You can contact this accommodation by calling +52 984 877 3900 or by sending an e-mail to paradisus.playadelcarmen@melia.com.
It is located at 5 Av. Nte., Luis Donaldo Colosio, 77728 Playa del Carmen, QR, Playa del Carmen, 77728 Mexico.
No, the accommodation does not yet offer this service.
Personalized Butler Service, Bali bed, Direct access to the beach, Spa treatment, Wellness centre spa, Activities for children, Kids club, Water park
Yes. Enjoy a world of exclusivity and sophistication with our The Reserve and Family Concierge services. Superior quality and exceptional details await you to make your stay even more special.
The accommodation has a wide range of dining options which you can try in any of its 27 restaurants and bars.
MeliáRewards is our loyalty programme, and offers members a range of exclusive benefits and special offers. Belonging means you get more: more value, because you get points, surprises and discounts; more possibilities, because you can earn and redeem your points in thousands of ways; and more time, because you become our top priority.
With Meliá, you will always have the best rate guaranteed. So, if you find an offer with the same conditions at a lower rate (dates, room type, etc.) somewhere else, we will match the offer and give you the best rate. You just need to contact Customer Service, and we will be happy to arrange it for you.
Rates at Paradisus Playa del Carmen - Riviera Maya can vary depending on the type of stay. The selected dates, room type, or other conditions will determine the final rate. Choose the dates that best suit you, and we will show you the available rates and prices for this hotel.
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