a pool and palm trees in a resort
Destination Inclusive®
Playa del Carmen, Mexico

Paradisus Playa del Carmen - Riviera Maya

5 Av. Nte., Luis Donaldo Colosio, 77728 Playa del Carmen, Q.R., Playa del Carmen

An exotic gem in the heart of the Riviera Maya

Welcome to a little corner of paradise. Set in an spectacular mangrove forest near vast, white-sandy beaches, this all-inclusive luxury resort guarantees a truly unique vacation. Rooms that will enchant you with a sophisticated design and careful attention to every detail. Fun in the Caribbean sun, with swimming pools and water parks for the whole family. A world of flavors in every dish. And a choice of activities that will enrich your spirit and introduce you to the splendor of Mexican culture.

Destination Inclusive® Experiences

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Fun guaranteed

a woman floating in a pool of water

Natural beauty

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Learning

Accommodation

a room with a bed and a jacuzzi

Roulette Room

  • Garden view
  • 2 double beds or 1 King bed
  • 58 m²
Enjoy a dream stay at the Paradisus Playa del Carmen or Paradisus La Perla (subject to availability). A Junior Suite with a terrace with views of the garden. Ideal for guests wishing to soak up the Caribbean vibe. Suite for adults aged 18+.
two beds in a room

Junior Suite Nature View

  • Garden view
  • 2 double beds or 1 King bed
  • 58 m²
An open-plan space with a bedroom and a comfortable lounge with a sofa. Tropical-style furniture, state-of-the-art technology and endless stunning features. In addition to a private terrace overlooking the beautiful gardens.
a room with two beds and a television

Suite Nature View

  • Garden view
  • 2 double beds
  • 78 m²
Chill out in this one-bedroom suite and enjoy peace and serenity in the whirlpool bathtub on the garden-facing terrace. An elegant lounge with a sofa-bed and a dining room completes this comfortable room.
a bed in a room with a glass door

Master Suite Nature View

  • Garden view
  • King-size bed
  • 106 m²
Sophistication is what best describes a suite that includes a bedroom, a spacious living room with two sofas, one of them a sofa bed, and a dining area. Spend the day sunbathing and recharging your batteries in the hot tub on your terrace overlooking the beautiful gardens.
a room with a table and chairs

Two Bedroom Master Suite Nature View

  • Garden view
  • 2 double beds or 1 King bed
  • 184 m²
Comfort and luxury in a very spacious suite with king-size bed. It features a dining room, a living room with an armchair and a sofa bed, and two bedrooms. In addition to two terraces with a whirlpool bathtub and views of the exotic resort gardens.
a bedroom with a glass door and a glass door
Family Concierge

Family Concierge Junior Suite Nature View

  • Garden view
  • 2 double beds or 1 King bed
  • 58 m²
This is the life! An ideal blend of elegance and stylish amenities. Enjoy the caress of the Caribbean breeze on your terrace as you gaze out over the lush gardens. An idyllic setting to enjoy the exclusive benefits offered by the Family Concierge service.
Learn more
a room with two beds and a television
Family Concierge

Family Concierge Junior Suite Swim Up

  • Pool view
  • 2 double beds or 1 King bed
  • 58 m²
Imagine relaxing in a bath while admiring the natural beauty of the tropical environment. An elegant suite with direct access to the pool from the terrace, equipped with the most exclusive Family Concierge benefits. Get ready to enjoy our most premium-quality experience.
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a room with two beds and a television
Family Concierge

Family Concierge Suite Nature View

  • Garden view
  • 2 double beds
  • 78 m²
A beach side oasis designed to make you feel extra special. The thoughtful decor makes this suite an ideal haven for relaxation. It features a lounge with sofa bed, a bedroom and a private terrace with whirlpool tub with stunning garden views.
Learn more
a living room with a television and a couch
Family Concierge

Family Concierge Swim Up Suite

  • Pool view
  • 2 double beds
  • 78 m²
Unique perks such as direct pool access from the terrace of your suite, where you will also find a whirlpool bathtub. A bedroom and a lounge with a sofa-bed complete this haven of privacy. Plus all the amenities of Family Concierge's premium services.
Learn more
a living room with a couch and a table
Family Concierge

Family Concierge Master Suite Nature View

  • Garden view
  • King-size bed
  • 106 m²
A new dimension of luxury in a suite that fuses space and comfort with Family Concierge services. It comprises several different areas, as well as a large terrace with a whirlpool tub and stunning garden views.
Learn more
a bedroom with a bed and a television
Family Concierge

Family Concierge Master Swim Up Suite

  • Pool view
  • King-size bed
  • 106 m²
This suite features a sparkling pool right outside your terrace and all the Family Concierge privileges. A room comprising several spaces: a living room with two sofas, including a sofa bed, a dining room and a bedroom. All this plus a private terrace with hot tub.
Learn more
a room with a bed and couch
Family Concierge

Family Concierge Presidential Suite

  • Garden view
  • King-size bed
  • 144 m²
Sophisticated and elegant, this suite is a haven of pure peace. Spacious and impressive, with a private terrace where you can relax and enjoy the gentle Caribbean breeze accompanied by the most exclusive privileges offered by Family Concierge.
Learn more
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Family Concierge aims to satisfy that desire for luxury and comfort everyone longs for. Check into one of our fine rooms or suites at our Riviera Maya all-inclusive resort and get ready for the ultimate vacation experience. Discover the countless benefits our VIP service has to offer.

a pool with palm trees and buildings in the background
a living room with a television and a couch
a swimming pool with a slide and a playground
a man and child on a beach
See gallery

Services and facilities

Discover the wide range of services and facilities that ensure a most pleasant and comfortable stay at our hotel.

Personalized Butler Service
Bali bed
Direct access to the beach
Spa treatment
Wellness centre spa
Extra fee
Activities for children
Kids club
Water park

Outstanding recognitions

This hotel has been named a Committed Queer Destinations Hotel. This program prepares companies and destinations to welcome the LGTBQ+ community, raising awareness and training all their employees.

YHI Spa is certified by the prestigious Wellness for Cancer organization to provide personalized wellness services to people suffering from cancer.

Accredits the company before its employees, investors, customers, authorities and society, as committed to social responsibility and environmental care with the community where it operates.

Ecostars® is the leading global sustainability certification, an innovative platform and AI-powered 360 ESG Management Hub for hotels and hotel chains’ CSR departments.

Sal Steak Cave

a person holding a fork over food on a plate

Lemon Fish

a room with a table and chairs
1 / 3
a group of buildings with a pool and trees around it
Average rating
4.7/5
9625 reviews

Mariana Martinez

04/10/2024

5/5

Excelente atencion y muy rica comida nos encantó, gracias al personal por su buen trato y a Natalio!

This section shows customer opinions collected by Google Reviews.

Gaby cárdenas

04/10/2024

5/5

Excelente servicio por parte de Arturo y Maria en restaurante Naos

This section shows customer opinions collected by Google Reviews.

Jaime Gonzalez

04/10/2024

5/5

Naos excelente lugar muy amable Arturo

This section shows customer opinions collected by Google Reviews.

Mariela Carmona

03/10/2024

5/5

En paradisus Playa del Carmen el servicio en el restaurant Naos estuvo excelente con Arturo, Maira y Yolanda. La atención al detalle en la mesa y hacernos hasta platillos fuera del menú, fue una atención muy agradable.

This section shows customer opinions collected by Google Reviews.

Valentina Landeros

03/10/2024

5/5

the people working at naos treat everyone very well and the service is excellent. at naos, the employees Arturd, Maria, and Yolanda have done a very good job at keeping us satisfied and have gone over the top with their work. also gian carlo from the italian restaurant, capella treated us so well and made sure that we all had a good time despite his partner, marcus who was rude and messed up our orders. the rooms are nice the service is also. the people who work here will always make sure that you are happy with what you’re getting.

This section shows customer opinions collected by Google Reviews.
1 / 5

Mariana Martinez

04/10/2024

5/5

Excelente atencion y muy rica comida nos encantó, gracias al personal por su buen trato y a Natalio!

This section shows customer opinions collected by Google Reviews.

Gaby cárdenas

04/10/2024

5/5

Excelente servicio por parte de Arturo y Maria en restaurante Naos

This section shows customer opinions collected by Google Reviews.

Jaime Gonzalez

04/10/2024

5/5

Naos excelente lugar muy amable Arturo

This section shows customer opinions collected by Google Reviews.

Mariela Carmona

03/10/2024

5/5

En paradisus Playa del Carmen el servicio en el restaurant Naos estuvo excelente con Arturo, Maira y Yolanda. La atención al detalle en la mesa y hacernos hasta platillos fuera del menú, fue una atención muy agradable.

This section shows customer opinions collected by Google Reviews.

Valentina Landeros

03/10/2024

5/5

the people working at naos treat everyone very well and the service is excellent. at naos, the employees Arturd, Maria, and Yolanda have done a very good job at keeping us satisfied and have gone over the top with their work. also gian carlo from the italian restaurant, capella treated us so well and made sure that we all had a good time despite his partner, marcus who was rude and messed up our orders. the rooms are nice the service is also. the people who work here will always make sure that you are happy with what you’re getting.

This section shows customer opinions collected by Google Reviews.

Activities

a pool with lounge chairs and a hut

YHI Spa

a water park with a playground and a pool

Enjoy the water

a room with a large projector screen

The Kidsdom

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The best-ever vacation

a room with exercise bikes and a large window

Fitness Center

a man and child in a pool

All inclusive

two men walking on a beach

Authentic moments

Events

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  • 26

    Event rooms
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  • 2685

    People
  •  
  • 1192

Paradisus Playa del Carmen is one of the main event resorts in the Riviera Maya. With a large Convention Center, the resort hosts weddings, business meetings and conventions. A meeting concierge will assist you personally to help you create a successful event.

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