Paradisus Playa del Carmen - Riviera Maya

“Paradisus exceeded every expectation we had and we came in with high ones. We're a family of five with kids aged 10, 7 and 3, and this was hands down our most relaxing holiday yet — which was exactly what we were after. If you're considering Paradisus as a young family, don't hesitate. It delivered on every level. The service was exceptional throughout and the food quality was consistently outstanding; from casual poolside bites to long, leisurely dinners. Every meal was a highlight in its own right. Beyond the relaxation, there were some genuinely memorable experiences. The cenote excursion was the standout — underground swimming, a yoga session, a shaman ceremony, and our kids zip-lining into cenote pools. The swim-up pool connected to our room was another favourite and our boys spent hours in the water every single day. Worth noting: the on-site entertainment is fairly modest, but for us that was perfectly fine. We came looking for relaxation over high-paced adventure, and Paradisus delivered exactly that. Unhurried, unscheduled days with great food, cocktails, quality time with the kids, and the rare feeling of actually switching off completely. A genuinely special place. You've set the bar uncomfortably high. We'll be back and will be recommending you to everyone we know”

“Me encantó el hotel, en Playa del Carmen.”

“Fabian is amazing. His accommodiation is very well, and his service has gave us a great experience in Paradisus. Fabian has went the extra mile, gifting us items daily. He is elegantly polite and respectful. Keep up the good work!”

“Excelente”

“Exquisito trato por parte del bufet , en específico de: Ángel, Guillermo y Omar. No dudaron en prepararme mi postre favorito ,a pesar de no estar en la carta. Muchísimas gracias de parte de la familia Aramburu. Es un placer encontrar a gente así, que trabaja con tanto gusto y pasión.”