Question 1

What is the official category of the accommodation?

Accepted Answer

It is a 4-star hotel.

Question 2

What are the time limits for check-in and check-out?

Accepted Answer

Check-in can be made from 16:00 on the arrival day. Check-out must be made before 12:00 on the departure day.

Question 3

What are the contact details?

Accepted Answer

You can contact this accommodation by calling +53 45 667009 or by sending an e-mail to jefe.ventas.sep@meliacuba.com.

Question 4

What is the address of the accommodation?

Accepted Answer

It is located at Carretera de Las Morlas, Varadero, 42201 Cuba.

Question 5

Will I have Free Wi-Fi?

Accepted Answer

Yes, guests staying at the hotel have free Wi-Fi throughout the hotel.

Question 6

What services does the accommodation offer?

Accepted Answer

Direct access to the beach, Activities for children, Family room, Kids club, Fitness Center, Golf course, On site entertainment, Parking

Question 7

Are there any exclusive services?

Accepted Answer

No, although we are sure that the comfort, service and surroundings will make your stay even more special.

Question 8

How many restaurants and bars are there?

Accepted Answer

The accommodation has a wide range of dining options which you can try in any of its 14 restaurants and bars.

Question 9

What are the benefits of being a MeliáRewards member?

Accepted Answer

MeliáRewards is our loyalty programme, and offers members a range of exclusive benefits and special offers. Belonging means you get more: more value, because you get points, surprises and discounts; more possibilities, because you can earn and redeem your points in thousands of ways; and more time, because you become our top priority.

Question 10

How can I make sure I get the best rate?

Accepted Answer

With Meliá, you will always have the best rate guaranteed. So, if you find an offer with the same conditions at a lower rate (dates, room type, etc.) somewhere else, we will match the offer and give you the best rate. You just need to contact Customer Service, and we will be happy to arrange it for you.

Question 11

How much does it cost to stay at SOL Palmeras?

Accepted Answer

Rates at SOL Palmeras can vary depending on the type of stay. The selected dates, room type, or other conditions will determine the final rate. Choose the dates that best suit you, and we will show you the available rates and prices for this hotel.

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