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If you plan to visit Madrid, make sure you choose a hotel that knows the city extremely well. A well-located hotel that ensures easy access to all the main attractions. A hotel offering all the comforts and services you require to get the most out of your stay in the capital.
The Level at Meliá Castilla provides spacious rooms and elegant suites with spectacular views of the city. It also offers access to The Level Lounge, an elegant space to relax with a private breakfast service, snacks and an open bar with premium-brand drinks at sunset. Make a reservation at L'Albufera Restaurant and savour fantastic rice dishes and the best Mediterranean cuisine in Madrid.
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Escape the heat of Madrid in a hotel with a swimming pool in the heart of the city. Take a refreshing dip in the open air in the outdoor pool (check opening dates and times, subject to the season), ideal for relaxing and forgetting about all your worries. Surrounded by gardens, the swimming pool has sunbeds for sunbathing and a towel service.
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,regionOfInterest=(2150,1433.5))
Thai room wellness
Travel to the East in a peaceful ambience decorated with Burmese traditional features, Chinese antiques and Tibetan art. Enter a world of peace and serenity at the hands of Thai specialists in the heart of Madrid. Opening soon.
,regionOfInterest=(2150,1433.5))
,regionOfInterest=(2150,1433.5))
24-hour gym
Staying in shape is easy thanks to our 24-hour gym. Equipped with modern Technogym equipment for cardio exercise, bodybuilding, toning and stretching, as well as help from our personal trainer (extra cost and on request). Get your body moving!
Discover a wide selection of services and facilities designed to make your stay effortlessly comfortable and truly enjoyable.
Ricardo Jimenez
12/18/25
5/5
“Bastante bonito el hotel, las paredes no aislan el ruido al 100% pero está bastante tranquilo y bien para descansar.”See more reviews
This section shows customer reviews collected by Google Reviews about their experience at The Level at Meliá Castilla.
Jaakko
11/04/25
4/5
“A mixed experience – could be great, but needs improvement Our family spent a long weekend at The Level. The hotel has good potential: rooms were spacious, clean, quiet, and beds comfortable. Most staff were friendly and helpful, and the location is excellent — just a short walk from Bernabéu and about 20 minutes from the main attractions. Taxis are available 24/7, and the airport transfer took only 25 minutes even in rush hour. Unfortunately, several issues affected our stay. The air conditioning in one room was completely broken and couldn’t be fixed, so we had to change rooms late in the evening with kids. The safety box also malfunctioned, giving error messages while opening and closing, which was stressful with valuables inside. One day, we returned to find our room door left open — probably by housekeeping. Nothing was stolen, but it was worrying, especially since elevators work without key cards. For families, there were safety concerns: water from the taps was dangerously hot, and one child burned his neck in the shower. The sliding bathroom doors were also unsafe, as they close freely and can easily injure fingers — one of our kids got hurt. Staff at the Level reception were kind, though restaurant (at the Level lounge) service favored Spanish speakers. However, none of the issues were acknowledged at check-out, and no one asked how our stay had been — which was disappointing after such events. Overall, The Level could be a true 5-star experience, but due to these issues, it felt more like 3.5 stars.”See more reviews
This section shows customer reviews collected by Google Reviews about their experience at The Level at Meliá Castilla.
Mario Ruiz Ruiz
10/26/25
5/5
“El hotel está impecable, al igual que las habitaciones!! Bien el comedor y el servicio, el personal amable!”See more reviews
This section shows customer reviews collected by Google Reviews about their experience at The Level at Meliá Castilla.
Elena Blasco Gonzalez
08/23/25
5/5
“Las atenciones de Emilio siempre superan tus expectativas. Sin duda merece la pena disfrutar del LEVEL.”See more reviews
This section shows customer reviews collected by Google Reviews about their experience at The Level at Meliá Castilla.
Maite B
08/13/25
5/5
“Muy cómodo y práctico.”See more reviews
This section shows customer reviews collected by Google Reviews about their experience at The Level at Meliá Castilla.
Average rating
4.8/5
102 reviews
,regionOfInterest=(1900,1357))
,regionOfInterest=(1900,1357))
The Level at Meliá Castilla ensures your children enjoy the city as much as you do. Explore this wonderful city with all the family. History, culture and so many things to do for all ages, as well as an attractive collection of services and special services for the little ones.
More information,regionOfInterest=(3543.5,2495))
,regionOfInterest=(3543.5,2495))
The capital provides endless activities for all tastes. Traditional and cosmopolitan, Madrid allows you to do everything you wish. Enjoy an inexhaustible choice of activities every day as well as an opportunity to relax, pause for a coffee or go for a beer. Perfect for wandering aimlessly, this city always open its doors to all visitors.
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Stay curious!
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All Tribes Welcome
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Hotels with their own essence
Let yourself be carried away by a world of distinction and exclusive amenities
Make your experience at this hotel truly unforgettable by booking the exclusive and personalised The Level service. A perfect stay with access to private hotel areas, personalised attention and a range of services that make all the difference.
Discover The Level services,regionOfInterest=(1476.5,984.5))
,regionOfInterest=(1476.5,984.5))
Contact
the.level.melia.castilla@melia.com
+34 915 67 50 00
Check-in 15:00
Check-out 12:00
Address
Calle del Poeta Joan Maragall, 43 Madrid
Madrid
1 km from Santiago Bernabeu Stadium
6 km from Puerta del Sol
14 km from Airport
It is a 4-star hotel.
Check-in can be made from 15:00 on the arrival day. Check-out must be made before 12:00 on the departure day.
You can contact this accommodation by calling +34 915 67 50 00 or by sending an e-mail to the.level.melia.castilla@melia.com.
It is located at Calle del Poeta Joan Maragall, 43 Madrid, Madrid, 28020 Spain.
Yes, guests staying at the hotel have free Wi-Fi throughout the hotel.
Among the services offered are: Outdoor swimming pool, Kids club, Airport hotel transfer, Electric car charging point, Parking, Accessible rooms, Adapted rooms, Facilities for guests with mobility issues.
Yes. Enjoy a world of exclusivity and sophistication with our Let yourself be carried away by a world of distinction and exclusive amenities service. Superior quality and exceptional details await you to make your stay even more special.
The accommodation has a wide range of dining options which you can try in any of its 5 restaurants and bars.
MeliáRewards is our loyalty programme, and offers members a range of exclusive benefits and special offers. Belonging means you get more: more value, because you get points, surprises and discounts; more possibilities, because you can earn and redeem your points in thousands of ways; and more time, because you become our top priority.
With Meliá, you will always have the best rate guaranteed. So, if you find an offer with the same conditions at a lower rate (dates, room type, etc.) somewhere else, we will match the offer and give you the best rate. You just need to contact Customer Service, and we will be happy to arrange it for you.
Rates at The Level at Meliá Castilla can vary depending on the type of stay. The selected dates, room type, or other conditions will determine the final rate. Choose the dates that best suit you, and we will show you the available rates and prices for this hotel.
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,regionOfInterest=(1771.5,1181))
28Event rooms
4841People
5481m²
The Level at Meliá Castilla has become the leading venue for successful events in Madrid. Our versatile facilities, delicious cuisine and catering services, and the excellence of our event organisation team are the keys to the success of our sublime celebrations.
Try our healthy Balance by Meliá programme and start the day with a delicious buffet breakfast. Choose from more than 100 quality products, with options also available for guests with any type of food allergy or intolerance.
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,regionOfInterest=(1476.5,984.5))
Discover the best rice dishes and paellas in Madrid in this traditional restaurant steeped in history. Savour tasty dishes typical of eastern Spain, always prepared with the greatest care and affection.
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,regionOfInterest=(1476.5,984.5))
Enjoy magnificent international cuisine. A restaurant with a bar and terrace alongside the Paseo de la Castellana where you can savour a great snack menu, cocktails and innovative cuisine.
,regionOfInterest=(1771.5,1181))
,regionOfInterest=(1771.5,1181))
This wonderful Asian-fusion restaurant goes one step further. An original menu with dishes such as "The croquette that wanted to be a spring roll" to be savoured in four different spaces.
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,regionOfInterest=(1476.5,980.5))
The best meeting point, ideal for a quick breakfast, an aromatic coffee or a snack at any time of day. Take a break in the heart of Madrid.
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,regionOfInterest=(1476.5,984.5))
,regionOfInterest=(1476.5,984.5))
An exceptional room where refinement, design and superior comfort go hand in hand. A room full of light that offers great views of the city and has a bedroom with a queen-size bed or two single beds and a full bathroom.
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,regionOfInterest=(2150,1433.5))
,regionOfInterest=(2150,1433.5))
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Discover a new way to rest after a hectic day of sight seeing or work in Madrid. A charming room with views of the city, a fabulous king-size bed or two single beds, and a bathroom for a refreshing shower.
,regionOfInterest=(1476.5,984.5))
,regionOfInterest=(1476.5,984.5))
,regionOfInterest=(1476.5,984.5))
,regionOfInterest=(1476.5,984.5))
,regionOfInterest=(1476.5,984.5))
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,regionOfInterest=(1476.5,984.5))
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,regionOfInterest=(1476.5,902.5))
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,regionOfInterest=(1476.5,849))
Make your trip to the capital a unique experience in this modern and beautiful suite with two different spaces that compete in charm. A large bedroom and a separate lounge with a comfortable sofa and a functional work area.
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,regionOfInterest=(1476.5,900))
,regionOfInterest=(1476.5,915.5))
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,regionOfInterest=(1487.5,2150))
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,regionOfInterest=(1523,2150))
Start your stay in Madrid by admiring the city skyline from this spacious and elegant suite. A perfect room with an open-plan bedroom, two bathrooms and a separate lounge with a work area.
,regionOfInterest=(1476.5,984.5))
,regionOfInterest=(1476.5,984.5))
,regionOfInterest=(1476.5,984.5))
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Enjoy the perfect combination of the avant-garde and classic design in a suite with views of the capital. A room with two different spaces to guarantee the best rest. An elegant bedroom and a spectacular lounge with a sofa and dining area.
With views of the city and practical facilities, you will love a room that is even more versatile than usual. It provides a bedroom and a lounge with a reading and work area. The full bathroom has a double sink, shower and bathtub.
Enjoy a family holiday in a room that connects two rooms (a Premium The Level room and a Deluxe The Level room), each with its own bathroom. An ideal combination to share experiences during your stay, but retaining a degree of intimacy in each room.
Address
Calle del Poeta Joan Maragall, 43 Madrid
Madrid
Contact
Distances
1 km from Santiago Bernabeu Stadium
6 km from Puerta del Sol
14 km from Airport
Hotel information
Name: The Level at Meliá Castilla
Type: Hotel
Segment: City
Category: 4
All inclusive hotels
75 Hotels
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Madrid
Daniel Pérez Barriga, a social and cultural anthropologist specialized in building fashion brands, unveils the best of Spanish fashion. His passion for craftsmanship and fashion has led him to join the Madrid Es Moda board of directors, an urban festival promoted by the Asociación de Creadores de Moda de España (Association of Fashion Creators of Spain).
Hotel Fénix Gran Meliá, Madrid, Spain
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Together with the best masters, discover first-hand the typical Menorcan products, participate in their production or visit some of the island’s most iconic workshops. A journey through the senses, where you will learn about the history and know-how of several generations. An experience that encompasses an array of proposals and will allow you to choose the path you want to travel.
Read moreVilla Le Blanc Gran Meliá, Menorca - Santo Tomás, Spain
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