Destination Inclusive®

Playa del Carmen, Mexico

Paradisus La Perla - Adults Only - Riviera Maya

Calle 88 Nte, Luis Donaldo Colosio, Playa del Carmen, QR, Playa del Carmen|

4.7 (8652 reviews)

Highlighted Services

a man and woman in white suit on a beach with a palm tree

a man and woman in white suit on a beach with a palm tree

Romance by Paradisus

We know that your wedding day is one of the most important moments in your life, and we want to offer you the best possible celebration. At Paradisus La Perla every detail is personalized to create unique and unforgettable moments.

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a pool with water jets and trees

a pool with water jets and trees

YHI Spa

Welcome to an authentic temple of rest and relaxation. An 791m² space for pampering mind and body in the heart of Playa del Carmen. Visit YHI Spa and experience a wide range of services including a water ritual, beauty salon, treatments and massages based on Mayan culture.

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a woman and dog sitting in chairs on a patio

a woman and dog sitting in chairs on a patio

Pets on board

A program specially designed for dogs that includes exclusive amenities and natural and organic products. Do you know what adventures await you and your faithful friend in our pet-friendly hotels? We are awaiting you with open arms. Stay at Paradisus La Perla and enjoy beautiful beaches and cities full of history together. To book a stay with your dog, visit the booking process and choose the room category and rate and also add the pet-friendly extra service. See terms and conditions.

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a room with exercise equipment and a blue and white wall

a room with exercise equipment and a blue and white wall

Fitness Center

Visit our gym with state-of-the-art equipment, resistance equipment including Kinesis®, recumbent bikes with backrest, stair climber, ski machine, elliptical, treadmill, rowing machine and all the sports equipment you might need. Book a PT session for the ultimate personalized workout (extra charge applies). For guests aged 18+.

a swimming pool with palm trees and buildings

a swimming pool with palm trees and buildings

A great choice of pools

A different pool for each day of your vacation. We have two lagoon-style pools, an activity pool, and an adults-only The Reserve heated pool. With loungers in the water and Bali beds to make your experience even more comfortable and rewarding.

a man and woman standing next to each other in front of water

a man and woman standing next to each other in front of water

Adults-only (18+)

Come with your partner or friends and enjoy all the activities and emotions designed for guests aged 18+. Restaurants, private beach areas and total relaxation in our YHI Spa. Meliá offers you a wide range of adults-only hotels that offer unforgettable vacation experiences.

a group of people sitting at a table

a group of people sitting at a table

All-inclusive

Enjoy a totally unforgettable experience with our excellent all-inclusive service. Just focus on enjoying yourself and making the most of your vacation at this all-inclusive adults-only Mexican hotel. As soon as you arrive at the resort, we will make sure we offer you all the services and amenities required to guarantee that you enjoy your vacation in Playa del Carmen. Discover a wide range of all-inclusive hotels with Meliá.

two women sitting on a bed

two women sitting on a bed

Authentic moments

Enjoy your days in Mexico in the safest and most respectful environment. This LGTBQ+ friendly hotel in Playa del Carmen guarantees a friendly,welcoming and label-free stay. Learn about other diversity-committed destinations with Meliá.

FAQ for the Paradisus La Perla - Adults Only - Riviera Maya

It is a 5-star hotel.

Check-in can be made from 15:00 on the arrival day. Check-out must be made before 12:00 on the departure day.

You can contact this accommodation by calling +52 984 877 3900 or by sending an e-mail to paradisus.playadelcarmen@melia.com.

It is located at Calle 88 Nte, Luis Donaldo Colosio, Playa del Carmen, QR, Playa del Carmen, 77728 Mexico.

Yes, guests staying at the hotel have free Wi-Fi throughout the hotel.

Among the services offered are: Adults only property, Personalized Butler Service, Bali bed, Outdoor swimming pool, Direct access to the beach, Spa treatment, Wellness centre spa, Fitness Center.

Yes. Enjoy a world of exclusivity and sophistication with our Immerse yourself in an adults-only privacy and luxury haven service. Superior quality and exceptional details await you to make your stay even more special.

The accommodation has a wide range of dining options which you can try in any of its 28 restaurants and bars.

MeliáRewards is our loyalty programme, and offers members a range of exclusive benefits and special offers. Belonging means you get more: more value, because you get points, surprises and discounts; more possibilities, because you can earn and redeem your points in thousands of ways; and more time, because you become our top priority.

With Meliá, you will always have the best rate guaranteed. So, if you find an offer with the same conditions at a lower rate (dates, room type, etc.) somewhere else, we will match the offer and give you the best rate. You just need to contact Customer Service, and we will be happy to arrange it for you.

Rates at Paradisus La Perla - Adults Only - Riviera Maya can vary depending on the type of stay. The selected dates, room type, or other conditions will determine the final rate. Choose the dates that best suit you, and we will show you the available rates and prices for this hotel.

Tim Davison

04/12/26

5/5

“We don’t usually return to the same resort twice—but Paradisus La Perla has officially changed that for us. Our first visit was back in 2012, shortly after the resort opened, and we remembered the beauty and exceptional service. Coming back over a decade later, we set realistic expectations… but what we experienced completely exceeded them. The property is absolutely immaculate. The level of maintenance, thoughtful updates, and attention to detail make it feel fresh, modern, and truly 5-star+. The design of the property is the perfect balance—contemporary luxury with authentic Mexican character—something many resorts aim for but rarely achieve this well. What truly sets this resort apart is the service culture. In Mexico, hearing “it is our pleasure” is always appreciated—but here, it often comes with a hand over the heart. That small but powerful gesture says everything. The team takes genuine pride in what they do, and it shows in every interaction. You feel welcomed, valued, and honestly… a little spoiled. The dining was another standout. Top-tier restaurants, consistently excellent food, and seamless service throughout the stay. Every meal felt like part of the experience, not just a necessity. We did have a small hiccup at check-in, but it was handled flawlessly. Our concierge, Ivan, stepped in immediately and turned things around in a way that went above and beyond expectations. He checked on us from that point on, everything was smooth, personalized, and exceptional. Ivan knows what it takes to ensure guests services. This wasn’t just a great stay—it was a reminder of what a true luxury all-inclusive experience should feel like. We can confidently say: we’ll be back for a third visit—and next time, we’re bringing family and friends to experience it with us. Highly recommend this resort if you are looking for luxury all-inclusive, exceptional service, modern Mexican resort, Playa del Carmen, gourmet dining, and unforgettable vacation experiences.”

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This section shows customer reviews collected by Google Reviews about their experience at Paradisus La Perla - Adults Only - Riviera Maya.

Patricia Henríquez

04/09/26

3/5

“Acudí con mi pareja a este resort los últimos días de nuestro viaje de casi un mes por México con el fin de relajarnos al 100% de cara a la vuelta. Al llegar, nos pareció espectacular, estando las instalaciones muy bien cuidadas, con un aspecto moderno y elevado. Se encuentra en una ubicación excelente, con una muy buena playa a pesar del sargazo. En el área de la piscina se encuentra una zona con música y otra de silencio, donde pasamos la mayoría de nuestros días y fue lo que más nos gustó. La comida del buffet Hadar era exquisita también, el resto de restaurantes y bares resultaron algo mediocres. La habitación estaba bien y el servicio de limpieza fue excelente, sin embargo había un fuerte olor a humedad procedente de la ducha, que es imposible que nadie se hubiera dado cuenta antes. También mencionar que muchos de los interruptores de la habitación no cargaban los dispositivos. Como aspecto negativo también mencionar que solicitamos el servicio de habitaciones en dos ocasiones a través de la app, y nunca recibimos lo solicitado, del mismo modo que en una ocasión llamamos a recepción pidiendo un secador de pelo dado que el de nuestra habitación se encontraba roto, y tampoco recibimos respuesta. Respecto al trato del servicio del hotel, como todo en la vida, fue muy dispar. Creo que al ser un régimen todo incluido muchos de los trabajadores pierden el mimo y el cariño a la hora de servir al huésped, lo cual resulta bastante desagradable. Añadir que en una ocasión, a la hora de comer, dejamos nuestras cosas sobre las toallas para que no se las llevaran, encontrándonos a la vuelta que se habían llevado las toallas y unas gafas de Burberry desaparecieron junto con ellas… A pesar de que lo comentamos al personal de recepción, limpieza, seguridad y piscina, nunca nadie volvió a saber de las gafas 🤔🤔😂😂 literalmente se limpiaron las manos, culpa nuestra evidentemente por dejar las cosas ahí. ¿Vale la pena alojarse en este resort? Creo que no… definitivamente no vale lo que cuesta, a pesar de que disfrutamos de la estadía, creo que hay muchos puntos que mejorar y sitios más pequeños, más baratos y con mejor trato donde quedarse (Translated by Google) My partner and I went to this resort during the last few days of our almost month-long trip through Mexico to completely relax before heading home. Upon arrival, we found it spectacular. The facilities were very well maintained, with a modern and upscale feel. It's in an excellent location, with a very nice beach despite the sargassum. The pool area has a section with music and another for quiet, where we spent most of our time, and it was our favorite part. The food at the Hadar buffet was also exquisite; the other restaurants and bars were somewhat mediocre. The room was fine, and the cleaning service was excellent; however, there was a strong musty smell coming from the shower, which no one could have noticed beforehand. Also, many of the light switches in the room didn't work for charging devices. On the downside, we also requested room service twice through the app and never received it. Similarly, we called reception once to request a hairdryer because the one in our room was broken, and we didn't get a response. Regarding the hotel service, as with everything in life, it was very inconsistent. I think that because it's an all-inclusive resort, many of the staff lose their care and attention when serving guests, which is quite unpleasant. I should add that once, at lunchtime, we left our things on the towels so they wouldn't be taken. When we returned, we found that the towels had been taken, and a pair of Burberry sunglasses had disappeared along with them… Despite mentioning it to the reception, cleaning, security, and pool staff, no one ever heard anything about the sunglasses again 🤔🤔😂😂 They literally washed their hands of it, obviously our fault for leaving our things there. Is it worth staying at this resort? I don't think so… it's definitely not worth the price. Although we enjoyed our stay, I think there are many areas for improvement and smaller, cheaper places with better service to stay.”

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This section shows customer reviews collected by Google Reviews about their experience at Paradisus La Perla - Adults Only - Riviera Maya.