Paradisus by Meliá Fuerteventura

Hemos tenido una estancia muy agradable en el Hotel Paradisus by Meliá en Fuerteventura. Si bien es cierto que hay algunos aspectos del hotel que podrían mejorar para estar a la altura de un cinco estrellas, especialmente en instalaciones,, lo que realmente marca la diferencia es la calidad humana y profesional de su equipo. Queremos destacar especialmente la excelencia en el servicio: el personal del hotel es, sin duda, su mayor fortaleza. Desde la recepción hasta el personal de restauración, limpieza y animación, todos han demostrado una atención cercana, amable y siempre dispuesta a ayudar. Han conseguido que nos sintamos cuidados en todo momento, anticipándose a nuestras necesidades y resolviendo cualquier incidencia con una sonrisa. Gracias a este trato excepcional, los pequeños inconvenientes pasan a un segundo plano. Es evidente que el equipo humano compensa con creces cualquier área de mejora, y convierte la experiencia en algo muy positivo y memorable. Sin duda, volveríamos principalmente por ellos. Mención especial a Maria y Fabián de la.piscina The Reserve. (Translated by Google) We had a very pleasant stay at the Paradisus by Meliá Hotel in Fuerteventura. While it's true that some aspects of the hotel could be improved to meet five-star standards, especially the facilities, what truly makes the difference is the human and professional quality of its staff. We want to especially highlight the excellence of the service: the hotel staff is, without a doubt, its greatest strength. From reception to the restaurant, housekeeping, and entertainment staff, everyone demonstrated attentive, friendly, and always helpful service. They made us feel cared for at all times, anticipating our needs and resolving any issues with a smile. Thanks to this exceptional service, minor inconveniences faded into the background. It's clear that the team more than compensates for any areas for improvement and makes the experience truly positive and memorable. We would definitely return, mainly because of them. Special mention to Maria and Fabián from The Reserve pool.

Fantastic resort at a unique spot. If you do kite or wind surfing it is a very nice place. The beach is fantastic and the hotel does offer everything you need. Very friendly staff, clean room, good service and delicious food.

Nos alojamos en este hotel durante unos días. Al entrar nos recibió Hamza, una persona encantadora y súper atenta. Nos ayudó a localizar la reserva y nos acompañó hasta la recepción. Subió a dejarnos las maletas y nos explicó todo al detalle. Personas como él hacen que las estancias sean maravillosas. Paula nos hizo el check-in y nos explicó todo de forma clara y detallada. Cabe destacar también a Iván, de recepción, quien nos ayudó en varias ocasiones. Al tener el departamento de GEX al lado, quiero agradecer especialmente a Ana por hacernos sentir como en casa y por asegurarse de que todo fuera perfecto. En cuanto a las habitaciones, cabe destacar que son enormes y tienen de todo. Las vistas son espectaculares y las camas son muy, muy cómodas. Todos los restaurantes ofrecen un servicio excelente y, al ser todo incluido, prácticamente entra todo. Una mención especial a Julio, del restaurante Kanna, que fue muy amable. El Ginger bar abre los 24/7 y es un punto a favor. La zona de la piscina también está muy bien: tiene muchas hamacas y ofrece servicio de toallas. El gimnasio es grande y cuenta con casi todo tipo de máquinas. Sin duda, es un hotel para repetir y 100% recomendado. (Translated by Google) We stayed at this hotel for a few days. Upon arrival, we were greeted by Hamza, a charming and incredibly attentive person. He helped us locate our reservation and accompanied us to reception. He brought our luggage upstairs and explained everything in detail. People like him make stays wonderful. Paula checked us in and explained everything clearly and thoroughly. We should also mention Iván from reception, who helped us on several occasions. Since the GEX department is right next door, I want to especially thank Ana for making us feel at home and ensuring everything was perfect. As for the rooms, they are enormous and have everything you could need. The views are spectacular, and the beds are incredibly comfortable. All the restaurants offer excellent service, and since it's all-inclusive, practically everything is included. A special mention to Julio from the Kanna restaurant, who was very kind. The Ginger bar is open 24/7, which is a big plus. The pool area is also very nice: it has plenty of sun loungers and offers towel service. The gym is large and has almost every type of machine. It's definitely a hotel I'd return to and I highly recommend it.

Bonito hotel, buffet de comida muy variado, buenos cocktels, piscina del hotel grande, buen helado, la verdad es que no puedo quejarme de nada en los 5 dias... nos queda 1 todavia por disfrutar, una pena que el restaurante italiano (mascalzone) esté cerrado esta semana santa, la pizza era buena en el Paradisus de Gran Canaria (Translated by Google) Nice hotel, very varied buffet, good cocktails, large hotel pool, good ice cream, I really can't complain about anything in the 5 days... we still have 1 day left to enjoy, it's a shame that the Italian restaurant (Mascalzone) is closed this Easter week, the pizza was good at the Paradisus in Gran Canaria

The hotel decor is lovely, the rooms are lovely with lovely beds. It’s definitely not a 5* as it claims to be. The buffet was disappointing and lacked interest, not enough staff so you could be waiting sometime for a drink with your dinner. Neither of the à la carte restaurants were particularly great either. The best restaurants were definitely downstairs by the pool which were really good but only open at lunchtime. Sunbeds are metal which are very uncomfortable. 5* resorts do not provide cheap sunbeds like these. The price of this holiday was quite high but it seems the better idea would’ve been to pay extra for the reserve rooms to use the better pools with better sun beds. This would’ve been 3.2 K for a week in March and there is no way it is worth that money. Our mini bar wasn’t re stocked every day as they claimed it would be. We had to ask at reception 3 times in a week for it to be re stocked. We were approached by the circle team numerous times and so did listen to their talk which wasn’t for us. We were not rewarded with the 100 euro room credit that we were told we would received by listening to the talk. What I found particularly rude was that after we had attended the talk the guy who had originally approached us didn’t pass the time of day with us agin and even went as far as to walk past us and ignore us. We couldn’t escape him before we attended the talk. So very rude!