Meliá Benidorm

Positives - Close to the strip but not on top of it - Lidl literally across the road - Great pool but freezing cold - Friendly staff - Hotel building itself is beautiful - Plenty of bars and restaurants around it if you didn’t want to go to the main strip - Breakfast ok, plenty too choose from - Reasonably priced drinks and food around at the pool - 15 minute walk to the beach Negatives - Our room was in some serious need of repair - Safe didn’t work - Balcony door didn’t lock - Air con didn’t work - reported and maintenance replaced the dial, it still didn’t work - Flush on toilet broken so had to keep pulling the lid off the cistern for it to fill up - reported and “fixed” lasted an hour and was broke again - TV lost signal that was sorted and stayed working for the rest of the duration - Housekeeping wasn’t great. Room wasn’t swept once over 4 nights and one day it was completely missed until we get a knock at 4pm asking if we wanted it doing. - Mini bar very expensive and completely not needed. Taking up valuable space in the fridge. - Little niggle but it’s a bug bear of mine: coffee cups are tiny (like drinking from a thimble) and the part you use to hold the cup is so small you can barely get a finger through it. Overall The Melia could be a stunning hotel but it is crying out for some desperate TLC in the rooms. Would we stay again? Possibly if we got a good deal but wouldn’t stay for longer than 3/4 nights and would only be because of how good the location is.

Nuestra experiencia en este hotel fue simplemente increíble. Desde el primer momento, el trato del staff marcó completamente la diferencia. Sin duda, uno de los mejores equipos que hemos encontrado en cualquier hotel. Queremos destacar especialmente a Cristina, Eva, José, Pablo, Jazmín, Nathalia y Marcos, quienes fueron encantadores en todo momento. Su cercanía, profesionalidad y alegría hicieron que cada día fuera aún más especial. También mencionar a los dos chicos del bar/restaurante, uno de Chile y otro de Nepal (¡ojalá recordáramos sus nombres!), que nos regalaron siempre una sonrisa, una energía preciosa y un trato súper cálido. La atención, el cuidado, la animación… todo fue de otro nivel. Se nota cuando un equipo trabaja con pasión, y ellos lograron transmitir una vibra y una alegría que hicieron nuestra estancia inolvidable. Viajamos con nuestra hija y verla disfrutar tanto de las actividades, sentirse cuidada y feliz, fue lo más importante para nosotros. Gracias por crear momentos tan bonitos. Sin duda, si volvemos, nos encantaría encontrarnos con el mismo equipo. Porque al final, son las personas quienes convierten un buen hotel en una experiencia verdaderamente especial. ¡Muchísimas gracias a todo el equipo por hacernos sentir como en casa y por regalarnos recuerdos tan bonitos! (Translated by Google) Our experience at this hotel was simply incredible. From the very first moment, the staff's service made all the difference. Without a doubt, one of the best teams we've ever encountered in any hotel. We especially want to highlight Cristina, Eva, José, Pablo, Jazmín, Nathalia, and Marcos, who were delightful at all times. Their friendliness, professionalism, and cheerfulness made each day even more special. We also want to mention the two guys from the bar/restaurant, one from Chile and the other from Nepal (we wish we could remember their names!), who always greeted us with a smile, wonderful energy, and incredibly warm hospitality. The attention to detail, the care, the entertainment… everything was on another level. You can tell when a team works with passion, and they managed to convey a vibe and joy that made our stay unforgettable. We traveled with our daughter, and seeing her enjoy the activities so much, feeling cared for and happy, was the most important thing for us. Thank you for creating such beautiful moments. Without a doubt, if we return, we would love to see the same team again. Because in the end, it's the people who transform a good hotel into a truly special experience. Thank you so much to the entire team for making us feel at home and for giving us such wonderful memories!

Solo puedo decir que nuestra experiencia fue muy buena gracias a maría de atención al cliente soluciono nuestro problema , Melia ,María hace grande vuestro nombre gracias a ella volveré eres lo mejor de Melia . Y el equipo de todos los sectores también muy competentes . (Translated by Google) I can only say that our experience was excellent thanks to Maria from customer service, who resolved our issue. Melia, Maria truly makes your name great; thanks to her, I will return. You are the best at Melia. And the entire team across all departments is also highly competent.

Siempre que viajo a Benidorm me encanta alojarme en Meliá Benidorm por sus inmejorables vistas y el cuidado y atención de todos sus trabajadores en especial el trato tan amable y personal de Carlos en recepción. (Translated by Google) Whenever I travel to Benidorm, I love staying at Meliá Benidorm because of its unbeatable views and the care and attention of all its staff, especially the friendly and personal service of Carlos at reception.

Ciertamente, uno de los mejores hoteles Meliá en los que hemos estado! La atención y el trato de todo su personal ha sido excelente. Dado el gran despliegue de actividades lúdicas guiadas por muy dinámicos animadores, te puedes pasar el día en el hotel de manera dinámica y agradable aunque siempre es recomendable aparecer por la playa, aunque solo sea para pasear ya que el hotel está a veinte minutos entre interesantes locales de ocio, gastronomía y diversión. Quisiéramos destacar también lo bien trabajados, mantenidos y cuidados que están los ajardinamientos tanto interiores como exteriores así como el arbolado en su diversa variedad y buen gusto paisajístico y botánico. (Translated by Google) Certainly one of the best Meliá hotels we've stayed in! The attention and service from all the staff was excellent. Given the wide range of recreational activities led by very energetic entertainment staff, you can easily spend a fun and lively day at the hotel, although a stroll on the beach is always recommended, even if just for a walk, as the hotel is only twenty minutes away from a variety of interesting leisure, dining, and entertainment options. We would also like to highlight how beautifully landscaped, maintained, and cared for the gardens, both inside and out, are, as well as the diverse and tasteful trees and botanical arrangements.