Gran Canaria - Playa de San Agustín, Spain

Paradisus Gran Canaria

a table with glasses of wine and a bowl of food

a table with glasses of wine and a bowl of food

Enjoy 10 % off in our restaurant

Enjoy a discount in our restaurant. Subject to certain restrictions and restaurant opening hours. Please ask at reception on arrival.

a black van parked in front of a building

a black van parked in front of a building

Transfer to and from the airport included

Transfer to and from the airport included. Check the times with the hotel.

Guzmán

04/17/26

5/5

“Una maravilla de hotel, súper bien ubicado y con muy buen trato de todo el personal. Empezando con las habitaciones que son un lujo y con un trato del personal de limpieza increíble, siempre súper amable y ayudando en todo lo posible. Después las actividades súper bien, teniendo de todos los tipos tanto yoga en la playa y meditación como ejercicios de alta intensidad, destacar a todo el personal porque son maravillosos y siempre con un trato estupendo: Carlos, Estefan, Lucas, Javi, Kai, Oihane, Antonio, Moha, Raquel, Irene, Jesús, Aridane, Aitor, Nerea, Patri, Pedro, darles las gracias a todos por hacer esta experiencia única e inolvidable, sois un equipazo (Translated by Google) A wonderful hotel, superbly located, and with excellent service from all the staff. Starting with the luxurious rooms and the incredible cleaning staff, who were always incredibly friendly and helpful in every way possible. Then the activities were fantastic, offering all kinds, from yoga on the beach and meditation to high-intensity workouts. A special mention goes to all the staff because they are wonderful and always provide excellent service: Carlos, Estefan, Lucas, Javi, Kai, Oihane, Antonio, Moha, Raquel, Irene, Jesús, Aridane, Aitor, Nerea, Patri, and Pedro. Thank you all for making this a unique and unforgettable experience; you are a fantastic team!”

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This section shows customer reviews collected by Google Reviews about their experience at Paradisus Gran Canaria.

Valentina Villarino

04/17/26

5/5

“No puedo describir la increíble experiencia que tuve en el hotel. Desde los productos del baño, la calidad de la comida, del colchón hasta el trato con los clientes por parte de cada uno de los departamentos. Se puede notar la excelencia y la alta profesionalidad departamentos los empleados. Cuidan cada detalle. Volveré segurísimo. (Translated by Google) I can't describe the incredible experience I had at the hotel. From the toiletries and the quality of the food to the mattress and the customer service provided by every department, everything was excellent and the staff were highly professional. They took care of every detail. I will definitely be back.”

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This section shows customer reviews collected by Google Reviews about their experience at Paradisus Gran Canaria.

David Jones

04/17/26

3/5

“5* but only if you are prepared to pay for it through various upgrades, but otherwise it's more of a 3/4* hotel. We have just spent 6 days here and quite honestly we have mixed feelings about the hotel. Would we stay here again? Most likely not. First and foremost, be aware of the "Promo" offer which TUI could not/would not properly explain to us when we booked. On arrival at the hotel we discovered that this means having a room on the first floor overlooking the road and car park, shops etc. at the front of the hotel ("our cheapest room" we were told). On the website these rooms are advertised as having a " mountain view" which they do, but as a backdrop to the road, car park, shops etc.) We paid an extra £280 to upgrade to a room with a sea view which was on the 2nd floor and partially obscured by palm trees. The room was awkwardly designed with hardly any storage space. Also there was wasted space e.g. under the coffee station which could have been utilised for more storage (drawers). The balcony was small but functional. The room and bathroom were cleaned every day and the cleaning staff were great. Some of the staff in the main buffet restaurant were friendly and helpful, but some were not, although it seems this was because they were overwhelmed and not enough staff on duty. The food selection was average and not very varied as you'd expect from a so-called luxury 5* hotel. This is definitely a hotel where you get what you [are prepared to] pay for. It feels segregated with a large communal area and swimming pool available for families and children, but other areas are only for "Reserve" guests (adults only) and others where you can only use Bali beds or sunloungers if you have pre- booked them. The splash park area is for young children. It's a large hotel (perhaps a bit too large) which probably explains why it's not always easy to get a table in the buffet restaurant at breakfast or dinner. The restaurant staff work very hard but a lot of the time it seemed a bit chaotic and the staff were struggling to cope with the sheer volume of people. Your satisfaction and enjoyment of the hotel will depend very much on what you want out of your holiday - if you want a basic family holiday by the pool surrounded by lots of kids and babies, and an average buffet, then you'll be happy. If you want something more exclusive and adults only, then the "Reserve" accommodation is the best option. We didn't try the other restaurants in the hotel, and to be honest, the reviews of previous guests didn't want to make us rush down there. The business model of the hotel feels a bit like there's a focus on "upselling" to make your stay more enjoyable / comfortable. The mini-bar in the room was a plus. Everything in the mini-bar was included in the room charge and it was restocked every day. The evening entertainment in the Ginger restaurant/bar area was good. Overall, it's an "OK" hotel in our opinion.”

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This section shows customer reviews collected by Google Reviews about their experience at Paradisus Gran Canaria.

Ed Tryon

04/14/26

5/5

“Had a great week at the Paradisus, relaxation and rejuvenation helped by the wonderful activities on offer. The yoga, breath work and stretching sessions with Isabel Florido in particular was a really great experience for my daughter. I would highly recommend it!”

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This section shows customer reviews collected by Google Reviews about their experience at Paradisus Gran Canaria.

Pierre Sarramagna

04/13/26

5/5

“Maravilloso, una experiencia muy buena. Cristian del Gin Ger muy atento y profesional. Todos los restaurantes son excelentes. Una atención maravillosa. Muy aconsejable el Circle Black. (Translated by Google) Wonderful, a truly great experience. Cristian from Gin Ger was very attentive and professional. All the restaurants are excellent. The service was wonderful. I highly recommend Circle Black.”

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This section shows customer reviews collected by Google Reviews about their experience at Paradisus Gran Canaria.

Average rating

4.7/5

1579 reviews

Cuisine

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Peseta Restaurant – Local Cuisine

Our flagship restaurant is run by Germán Ortega, a local chef from Gran Canaria. His passion for local cuisine and the use of local produce allows him to create a tasting menu full of traditional recipes. A relaxed and intimate environment for adults only.

a room with tables and chairs

a room with tables and chairs

Lemon Fish Nikkei Sky Bar

With beautiful sea views, this bar and informal restaurant is the ideal place to enjoy the sunset, drinks and happenings at night. Specialising in Nikkei cuisine with a choice of excellent ceviches.

a patio with tables and chairs on a deck overlooking the ocean

a patio with tables and chairs on a deck overlooking the ocean

MasCalzone - Trattoria

An Italian restaurant in the purest “trattoria” style, serving simple, rustic cuisine prepared with the finest quality ingredients. Highlights include a wood oven, home-made pasta and a spectacular live-cooking experience.

a restaurant with tables and chairs

a restaurant with tables and chairs

Kanna Beach Club

With a fresh and modern style next to the pool, this Beach Club is a chic place that has a fun atmosphere and lively vibe both by day and night.

a restaurant with tables and chairs

a restaurant with tables and chairs

The Shack - Snack Bar & Restaurant

Located near the pool, it serves a choice of drinks, including soft drinks and fruit juices, as well as fresh and healthy food.

a restaurant with tables and chairs

a restaurant with tables and chairs

Ginger Grand Café & Lobby Bar

Inspired by the Grand Café style, Ginger is a space to enjoy a menu of excellent dishes, coffee and pastries or cocktails at any time of day.

a large room with tables and chairs

a large room with tables and chairs

Gastro Hall

A space where five different dining cultures come together and where entertainment also plays a very special role. Discover Fuego (international cuisine),Mina (steakhouse), Tokimeku (Asian), Santé (raw and healthy food) and La Guinda (sweets and desserts).

a room with tables and chairs and plants

a room with tables and chairs and plants

Vibra - Fun Bar & Restaurant

A bar-restaurant serving a variety of great drinks in a lively setting with TV screens to watch your favourite artists and sports. It is a comfortable place to relax with friends or family.

a bar with a lot of chairs and a tv

a bar with a lot of chairs and a tv

Sala Scala Gran Canaria

Enjoy a 360o immersive experience in the Scala Gran Canaria Room! With 38 international artists, lights, sound and projections. Enjoy a unique sensory show accompanied by a fantastic local menu. Available after prior reservation and not included in the all-inclusive service.

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a group of people in clothing on a stage

a group of people in clothing on a stage

FAQ for the Paradisus Gran Canaria

It is a 5-star hotel.

Check-in can be made from 15:00 on the arrival day. Check-out must be made before 12:00 on the departure day.

You can contact this accommodation by calling +34 928 77 40 90 or by sending an e-mail to paradisus.gran.canaria@melia.com.

It is located at Las Retamas, 3, Gran Canaria, 35100 Spain.

Yes, guests staying at the hotel have free Wi-Fi throughout the hotel.

Among the services offered are: Personalized Butler Service, Signature restaurant, Bali bed, Heated pool, Infinity pool, Outdoor swimming pool, Direct access to the beach, Spa treatment.

Yes. Enjoy a world of exclusivity and sophistication with our Immerse yourself in an adults-only privacy and luxury haven service. Superior quality and exceptional details await you to make your stay even more special.

The accommodation has a wide range of dining options which you can try in any of its 9 restaurants and bars.

MeliáRewards is our loyalty programme, and offers members a range of exclusive benefits and special offers. Belonging means you get more: more value, because you get points, surprises and discounts; more possibilities, because you can earn and redeem your points in thousands of ways; and more time, because you become our top priority.

With Meliá, you will always have the best rate guaranteed. So, if you find an offer with the same conditions at a lower rate (dates, room type, etc.) somewhere else, we will match the offer and give you the best rate. You just need to contact Customer Service, and we will be happy to arrange it for you.

Rates at Paradisus Gran Canaria can vary depending on the type of stay. The selected dates, room type, or other conditions will determine the final rate. Choose the dates that best suit you, and we will show you the available rates and prices for this hotel.