Paradisus by Meliá Bali

“Whilst may have 5 star facilities, sadly the service isn’t to the standard expected. All staff are very friendly, helpful and smiley but none of the waiters have any authority. Our main issue was food orders took far too long and our family of four in all cases never received any meals at the same time, in one case we waited 15 minutes for two meals to arrive, not acceptable ay Maeva and it was around 1400 and was quiet, so wasn’t due to being busy. Spanish Tapas, dessert waited 15 minutes and then when challenged I was told would be another 8 minutes, when I said do not bother, the dessert arrived within 2 minutes - it’s all avoidable. Not the staff fault, it’s down to how they have been taught by Meliá. Constant issues every day, exception breakfast as buffet, but table service was consistent theme. Rooms, the showers have space, but step out of the shower and the room located next to the toilet is far too small to dry yourself. Also, only one towel rail, needs hooks on door for other towels. Despite above and our frustrations, enjoyed 4 night stay, beautiful kept gardens, pond areas and is beautiful. Food, excellent choice of restaurants and bars, issue was no 4 meals were served together. Melia management need to act on such feedback as it’s not 5 star service.”

“Thank you ADi and Putra for The best room Service ever”

“Bagus banget. Suasananya rindang asri. Pelayanan top. Kamarnya bagus. 👍Makanannya no juga enak2. Banyak aktivitas free dari hotel, seperti water polo, pilates, yoga, power walk etc.”

“We had an incredible stay at Paradisus by Meliá Bali. We travelled as a family to celebrate our daughter’s first birthday and booked three rooms, and from the moment we arrived, everything felt special. The staff were absolutely amazing—warm, attentive, and genuinely caring. Their attention to detail really stood out, especially in how they helped make our daughter’s birthday memorable. Every interaction felt thoughtful and personal, not just routine service. The resort itself is beautiful, family-friendly, and perfectly set up for a relaxing getaway. Whether it was the rooms, dining, or overall atmosphere, everything exceeded our expectations. Overall, we had a truly memorable experience and would highly recommend it for families looking to celebrate special occasions or simply unwind in luxury.”

“Great”