Paradisus Gran Canaria

La actividad de gap con Aitor excelente!!muchisimas gracias (Translated by Google) The gap activity with Aitor was excellent!! Thank you so much

esto va a ser mi comentario para que lo leas: La experiencia en Gran Canaria sinceramente, ha superado todas nuestras expectativas. Recientemente tuvimos la oportunidad de disfrutar de nuestra membresía Circle by Meliá – nivel Black en el hotel Paradisus Gran Canaria, y ha sido, sin duda, una de las mejores decisiones que hemos tomado en cuanto a viajes y comodidad. Desde el primer momento, todo ha estado cuidado al detalle. Judith, nuestra responsable de la membresía, ha sido excepcional: paciente, cercana y siempre dispuesta a ayudarnos en todo lo que necesitábamos, haciendo que la experiencia fuera aún más personalizada y cómoda. Además, queremos destacar a Néstor y Gustavo, del equipo de Relaciones Públicas, que han estado pendiente de nosotros cada día, asegurándose de que todo estuviera perfecto. Ese tipo de atención marca la diferencia. El trato del personal, tanto en restaurantes como en la zona de piscina, ha sido impecable: amables, atentos y siempre con una sonrisa. Y la comida… simplemente espectacular. Gracias a la membresía hemos podido disfrutar de experiencias gastronómicas únicas, como platos de arroz y pasta con bogavante, además de detalles exclusivos como Moët & Chandon, y detalles en la habitación que elevan completamente la estancia. Pero lo que realmente hace especial esta experiencia es todo lo que incluye: masajes, clases privadas de yoga (con Isabel, que es un auténtico ser de luz), traslados desde y hacia el aeropuerto, un menú canario elaborado por un conocido chef de las islas y pequeños privilegios que hacen que te sientas cuidado en todo momento. Además, al viajar en temporada baja, pudimos disfrutar también de late check-out, lo que nos permitió aprovechar la estancia sin prisas, algo que se agradece muchísimo. En definitiva, no es solo unas vacaciones, es una experiencia diseñada para sentirse como en casa, disfrutar, desconectar y sentirte realmente bien atendido y mimado. Si están valorando invertir en este tipo de membresía, de corazón les digo que merece totalmente la pena. Es una forma diferente de viajar, mucho más cómoda, cuidada y exclusiva. Sin duda, repetiremos y repetiríamos una y mil veces. (Translated by Google) This is my review for you to read: Our experience in Gran Canaria has honestly exceeded all our expectations. We recently had the opportunity to enjoy our Circle by Meliá membership – Black level – at the Paradisus Gran Canaria hotel, and it has undoubtedly been one of the best decisions we've made in terms of travel and comfort. From the very first moment, everything has been meticulously taken care of. Judith, our membership manager, has been exceptional: patient, friendly, and always willing to help us with anything we needed, making the experience even more personalized and comfortable. We also want to highlight Néstor and Gustavo from the Public Relations team, who were attentive to us every day, making sure everything was perfect. That kind of attention makes all the difference. The staff's service, both in the restaurants and at the pool, has been impeccable: friendly, attentive, and always with a smile. And the food… simply spectacular. Thanks to the membership, we were able to enjoy unique gastronomic experiences, such as rice and pasta dishes with lobster, as well as exclusive touches like Moët & Chandon, and in-room amenities that completely elevated our stay. But what truly makes this experience special is everything it includes: massages, private yoga classes (with Isabel, who is a true ray of sunshine), airport transfers, a Canarian menu prepared by a renowned chef from the islands, and little perks that make you feel pampered at all times. In addition, since we traveled during the off-season, we were also able to enjoy late check-out, which allowed us to make the most of our stay at a leisurely pace, something we greatly appreciated. In short, it's not just a vacation; it's an experience designed to make you feel at home, to relax, disconnect, and feel truly well taken care of and pampered. If you're considering investing in this type of membership, I sincerely say it's absolutely worth it. It's a different way to travel, much more comfortable, attentive, and exclusive. Without a doubt, we will repeat it a thousand times over.

This is our second visit this year to the Hotel Paradisus this year. It is a wonderful place and all of the staff go out of their way to make sure you have the best time. We booked the Reserve again which didn’t disappoint apart from that the amazing and ever caring Maivelys was no where to be seen. A shame as she was a huge asset to the superb pool area. Sergio who worked within the Concierge department looked after everything we needed. Nothing was too much trouble for him. Thank you! The breakfast in the Reserve was a 5 star feast amongst the tranquil gardens. Tania stood out for us as not only did she continually make sure we had everything we needed she had to listen to my awful attempt at Spanish! Thank you for the daily lessons. A great hotel made fantastic by the staff. See you again soon we hope.

​The Review: Currently staying here and, unfortunately, it’s not living up to the 5-star billing. While the resort looks great in photos, the actual experience feels much more like a mid-range 3-star property. ​The Food: The dining has been a major letdown—very "beige" and repetitive. It feels mass-produced and lacks the flavor or quality you’d expect at this level. If you're a foodie, you'll likely find the options uninspired. ​The Service: Very hit-or-miss. We’ve encountered a fair amount of indifference and, on occasion, outright rudeness from the staff. It lacks that polished, "guest-first" attitude that defines a luxury stay. ​For Families: We have the kids with us, and while there are activities, the service gaps and food quality make the "luxury family" aspect feel a bit like a marketing stretch. It’s functional for a family trip, but definitely not the premium experience we paid for. ​Verdict: If you're looking for true 5-star refinement, keep looking. We’re still here for the remainder of our trip, but we likely wouldn’t return.

Me encantó, su comida su servicio, el personal super amable… La única pega fue el colchón hundido que hizo que el descanso no fuera todo lo placido que esperábamos, una pena en un hotel de 5 estrellas