Cozumel - Quintana Roo, Messico

Meliá Cozumel - All Inclusive

a beach with a group of buildings and trees
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L'isola dello sport, l'hotel del comfort

Cozumel non è solo un paradiso caraibico: è un palcoscenico globale per gli sport di resistenza. Da Ironman e GFNY a triathlon e nuotate in acque libere, l'isola pulsa di energia atletica tutto l'anno. Questo resort all-inclusive ti mette al centro di tutto, offrendo la spiaggia più lunga dell'isola e l'accesso diretto ai principali percorsi di allenamento. Che tu sia qui per gareggiare o semplicemente per mantenerti attivo, il nostro resort fonde la tranquillità tropicale con le strutture e l'atmosfera di cui gli atleti hanno bisogno per crescere bene.

Address

Traveller's ratings

4.4/5

Accommodation

a room with two beds and a desk

Meliá Vista Giardino

  • Vista giardino
  • 2 letti matrimoniali o 1 letto king
  • 462 ft²
Goditi un'accogliente camera con balcone con vista sui giardini tropicali e situata vicino alla piscina per famiglie. Riposa in un comodo letto king-size o due letti a due piazze e fai una doccia rinfrescante dopo aver esplorato Cozumel.
a room with a bed and a table and a mirror

Meliá Vista Oceano

  • Vista oceano
  • 2 letti matrimoniali o 1 letto king
  • 462 ft²
Con una splendida vista sull'Oceano Caraibico, sulle acque cristalline e sulla bellissima spiaggia di Santa Pilar, questa camera ha un letto king-size o due letti a due piazze, una piccola area chill out con minibar, un balcone privato e una doccia.
a bedroom with a large bed and a television

Premium Junior Suite

  • Vista oceano
  • Letto king size
  • 462 ft²
Scopri una delle isole più grandi del Messico da una comoda camera con letto king-size, divano letto, zona pranzo e cucina per preparare piccoli spuntini. Rilassati nella vasca idromassaggio sulla terrazza e goditi la spettacolare vista sull'oceano.
a room with a bed and a television

Premium One Bedroom Suite Fronte Oceano

  • Vista oceano
  • Letto king size
  • 538 ft²
Goditi una camera da letto confortevole e spaziosa con letto king-size, TV, soggiorno con divano letto e una cucina, perfetta per preparare spuntini.Rinfrescati grazie alla vasca idromassaggio sulla terrazza mentre ti rilassi guardando l'oceano.
a room with a large bed and a glass door
The Level

The Level Grand Premium

  • Vista oceano
  • 2 letti matrimoniali o 1 letto king
  • 624 ft²
Situato ai piani superiori dell'edificio principale, perdete tutto il tempo in una camera con spettacolari vedute panoramiche del mare, un'elegante camera da letto decorata in bianco e infiniti dettagli del livello per accompagnare il vostro soggiorno.
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a room with a bed and chairs and a table
The Level

The Level Royal Suite

  • Vista oceano
  • Letto king size
  • 570 ft²
Soggiornate in questa magnifica suite ideale per le coppie, con favolosi tramonti e splendide viste sull'oceano. Godetevi la terrazza privata con vasca idromassaggio, dormite in un meraviglioso letto king-size o rilassatevi nel soggiorno con divano.
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a bedroom with a large bed and a table and chairs
The Level

The Level Family Junior Suite

  • Vista giardino
  • 2 letti matrimoniali o 1 letto king
  • 925 ft²
La nostra priorità è che godete il vostro viaggio della famiglia al massimo. Vogliamo farvi coccolare e coccolare in una splendida suite con due camere da letto, un bagno, e un balcone o terrazza dove si può assaporare questo paradiso tropicale. E infiniti regali e giocattoli per i bambini.
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a building with a thatched roof and palm trees

Lasciati trasportare da un mondo di distinzione e da comfort esclusivi

Entra nel mondo The Level e porta la tua esperienza al Meliá Cozumel a un altro livello. Attenzione speciale, dettagli personalizzati e spazi privati di cui godere, con l'atmosfera più distinta ed esclusiva.

a resort with a pool and trees
a room with a large bed and a glass door
a man riding a bike
a beach with palm trees and buildings
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Highlighted Services

a man holding a woman on his back on a beach

Scegli Love Stories by Meliá

Condividi e festeggia con noi ogni momento della tua storia d'amore. Possiamo offrirti il matrimonio dei tuoi sogni, la migliore luna di miele in assoluto o una celebrazione di anniversario premium. Fai in modo che ogni dettaglio conti per sempre.

a massage room with candles and massage table
Centro benessere YHI

Prendetevi cura del corpo e della mente e scoprite i servizi di salute e bellezza del Meliá Cozumel, che includono massaggi rilassanti e trattamenti viso. Un luogo ideale per staccare completamente e ricaricare le batterie. Visita il nostro centro benessere e la nostra palestra e allenati con stile.

a person pointing at a monitor
Centro di assistenza

Assistenza medica specializzata per gli ospiti e gli atleti all'interno del resort. In collaborazione con il Saint Luca's Hospital, questa moderna struttura garantisce salute e tranquillità (servizio esterno, non incluso nel piano all-inclusive).

paddles and a ball on a court
Campo sportivo

Utilizza il campo sportivo polivalente per tennis, basket, calcio balilla e pickleball. Uno spazio progettato per divertirsi e mantenersi attivi mentre ci si gode i grandi spazi aperti e i fantastici dintorni.

Services and facilities

Discover a wide selection of services and facilities designed to make your stay effortlessly comfortable and truly enjoyable.

Letto balinese

Piscina scoperta

Accesso diretto alla spiaggia

Trattamenti spa
Extra fee

Attività per bambini

Kids club

Transfer dall'aeroporto all'hotel
Extra fee

Eventi privati

Outstanding recognitions

Wellness for Cancer

Yhi Spa è certificata dalla prestigiosa organizzazione Wellness for Cancer per fornire servizi Wellness personalizzati alle persone affette da cancro.

Premio ESR

Accredita l'azienda di fronte ai suoi dipendenti, investitori, clienti, autorità e società, in quanto impegnata nella responsabilità sociale e nella cura dell'ambiente con la comunità in cui opera.

Ecostars®

Ecostars®, certificato di sostenibilità leader a livello mondiale, piattaforma innovativa e un hub di gestione ESG a 360° dotato di IA per i dipartimenti CSR degli hotel e delle catene alberghiere.

Fish House

a room with tables and chairs
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El Embarcadero Beach Bar

a group of palm trees on a beach
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El Isleño swim up bar

a pool with a straw roof and a bar and a beach
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1 / 3
a group of people swimming in clear blue water
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Average rating
4.4/5
3495 reviews

Hôtel très propre, Personnelle attentionné. Wifi merdique, nourriture très décevante. Plage plein de sargasses et l'eau brune impossible de se baigner. (Translated by Google) The hotel was very clean, and the staff were attentive. The Wi-Fi was terrible, and the food was very disappointing. The beach was full of sargassum seaweed, and the brown water made swimming impossible.

Stéphane Lunam

This section shows customer reviews collected by Google Reviews about their experience at Meliá Cozumel - All Inclusive.

It was a decent all inclusive. Wifi was spotty. First day we came, greeted by bellboys and then went to check in as the online check in wasn’t working. Met Hannah who was helpful in introducing us to the hotel but informed us that they are going through Reno’s and tried to ask us to go to a 45 min presentation in exchange for a $70 usd romantic dinner or one day at the level to get a cabana bed. We were so exhausted we declined. We got a call at 8:30 the next morning from her reminding us to see guest services to book for the included restaurants. We booked a night at the fish house and the yucatan restaurant and a magic show evening. Every restaurant has a separate menu if you wanted to pay extra otherwise all included. The staff were friendly and I enjoyed the service from Jorge, Anna, Emilio, and Feliciano from the mosaico buffet. The pool bar was great and Santiago made the best drinks. I only had mocktails but they were fantastic. Lots of seaweed and at night, some of the night entertainment or Renos can be heard through the walls of the hotel and kept us up. Sometimes some kids didn’t adhere to the adult pool being adults only. Not hard to secure lounge spots. Very few bugs around. A few dead cockroaches noted in the one public bathroom but otherwise the maids work very hard to keep everything clean. We loved grabbing ice cream at the latte station and they had entertainment throughout the day with activities, tennis court, etc. Massage lady coming around daily to offer massages for a price. Food was alright and dinners had different themes but the oriental theme was very lacking. Overall we had a good time! Close to airport so that was nice. Also ramps everywhere so it was super accessible. I noticed a few people in wheelchairs having no issues getting around. Rooms came with included mini bar with drinks. Bring your own snacks if you like to snack on chips or whatever throughout the day. Grackles were noisy as well.

Veronica K

This section shows customer reviews collected by Google Reviews about their experience at Meliá Cozumel - All Inclusive.

What a great week at this wonderful property! We went with a group of 4 families, totaling 14 people, kids and adults. We have been to many all inclusive resorts in Mexico so I will try and use my experience to describe the great and the not so great. 1. The family suite level up rooms are fantastic. The rooms are very large and it is wonderful to have a separate room for the kids. The toliet is in the same room as the shower, which is how most rooms are so not a negative, just an fyi. 2. The resort is a smaller resort compared to the chain resorts in Cancun. So you do lose out on some options but you more than make up for it with personal service. The staff is really what made our vacation remarkable. Guadalupe was just so fantastic. She was our server at the family pool and took such amazing care of us. She made sure that everyone in the group including the kids had a fresh drink at all times. By the end of the week she knew our orders and had things ready without even asking. Proactively before going on break she would make sure we were taken care of! Alfonso was our level concierge and he helped immensely to make sure our group was well taken care of. In addition to having a large group, half of the group was vegetarian which can be a challenge. He made sure to get us group reservations at the two restaurants and even though they couldn’t get us in for dinner and magic show he figured out a way to get our group in to at least see the magic show. Additionally he helped introduce me to the two chiefs, Alan and Jose and they were just exceptional. I would talk to them before dinner and they were able to make special, delicious meals for the vegetarians. The two restaurants had solid vegan menus that worked for us. Jorge was great at breakfast always greeting us with a huge smile and never blinking an eye when kids kept joining and moving tables. There were way too many exceptional people to specifically name, but I have to say the strength of this resort is their staff. Everyone is extremely caring and they went out of their way to make our stay wonderful and relaxing. 3. We visited during a time when there was a ton of seaweed which made it impossible to go out and swim from our beach. Luckily you are able to just walk on the beach to the neighboring resort and swim off their beach. Really not much of an inconvenience as the properties are very close and the resort is overall small. There were tons of fishes right off the beach which made swimming and snorkeling a lot of fun. 4. There was never an issue getting a chair by the beach or pool, which can be very frustrating at other resorts. Even with the resort 93% full it felt empty which was amazing as you never had to wait in line for anything. 5. Enrique, who seemed to manage the activities, was so fun, and always had a smile on his face. The casino night and live bands he was managing were great! So in summary I would say this place is fantastic and a steal for its price point. The rooms are huge and the staff is wonderful. If you are looking for a super high end luxury hotel then this may not be for you, but otherwise I would say most people will be extremely happy with this resort. Hope to come back and visit soon!

Jai Shah

This section shows customer reviews collected by Google Reviews about their experience at Meliá Cozumel - All Inclusive.

Experiencia super recomendada y agradable

Hector Tüfiño

This section shows customer reviews collected by Google Reviews about their experience at Meliá Cozumel - All Inclusive.

I visited Mélia back in Dec 2025 and had an amazing time. Cynthia at the Fish House and Diego (pool concierge at The Level) made our stay even more memorable! They are such kind, genuine people, and it really shows in the way they treated us (and other guests) during our stay. The food was great, we never went hungry. The grounds were clean and there was always space at The Level on the beach. I would highly recommend The Level, if possible. The quality of the beach water does get impacted by the weather (rain/storm). The beach was murky the last few days of our stay but that is beyond the hotel’s control. One thing to watch out for is the gift shop. When I went in there I was quoted one price for an item and an hour later the same lady at the gift shop quoted me a higher price. All in all, I would return to Melia if I could guarantee good weather.

T. Gilbert

This section shows customer reviews collected by Google Reviews about their experience at Meliá Cozumel - All Inclusive.
1 / 5

Hôtel très propre, Personnelle attentionné. Wifi merdique, nourriture très décevante. Plage plein de sargasses et l'eau brune impossible de se baigner. (Translated by Google) The hotel was very clean, and the staff were attentive. The Wi-Fi was terrible, and the food was very disappointing. The beach was full of sargassum seaweed, and the brown water made swimming impossible.

Stéphane Lunam

This section shows customer reviews collected by Google Reviews about their experience at Meliá Cozumel - All Inclusive.

It was a decent all inclusive. Wifi was spotty. First day we came, greeted by bellboys and then went to check in as the online check in wasn’t working. Met Hannah who was helpful in introducing us to the hotel but informed us that they are going through Reno’s and tried to ask us to go to a 45 min presentation in exchange for a $70 usd romantic dinner or one day at the level to get a cabana bed. We were so exhausted we declined. We got a call at 8:30 the next morning from her reminding us to see guest services to book for the included restaurants. We booked a night at the fish house and the yucatan restaurant and a magic show evening. Every restaurant has a separate menu if you wanted to pay extra otherwise all included. The staff were friendly and I enjoyed the service from Jorge, Anna, Emilio, and Feliciano from the mosaico buffet. The pool bar was great and Santiago made the best drinks. I only had mocktails but they were fantastic. Lots of seaweed and at night, some of the night entertainment or Renos can be heard through the walls of the hotel and kept us up. Sometimes some kids didn’t adhere to the adult pool being adults only. Not hard to secure lounge spots. Very few bugs around. A few dead cockroaches noted in the one public bathroom but otherwise the maids work very hard to keep everything clean. We loved grabbing ice cream at the latte station and they had entertainment throughout the day with activities, tennis court, etc. Massage lady coming around daily to offer massages for a price. Food was alright and dinners had different themes but the oriental theme was very lacking. Overall we had a good time! Close to airport so that was nice. Also ramps everywhere so it was super accessible. I noticed a few people in wheelchairs having no issues getting around. Rooms came with included mini bar with drinks. Bring your own snacks if you like to snack on chips or whatever throughout the day. Grackles were noisy as well.

Veronica K

This section shows customer reviews collected by Google Reviews about their experience at Meliá Cozumel - All Inclusive.

What a great week at this wonderful property! We went with a group of 4 families, totaling 14 people, kids and adults. We have been to many all inclusive resorts in Mexico so I will try and use my experience to describe the great and the not so great. 1. The family suite level up rooms are fantastic. The rooms are very large and it is wonderful to have a separate room for the kids. The toliet is in the same room as the shower, which is how most rooms are so not a negative, just an fyi. 2. The resort is a smaller resort compared to the chain resorts in Cancun. So you do lose out on some options but you more than make up for it with personal service. The staff is really what made our vacation remarkable. Guadalupe was just so fantastic. She was our server at the family pool and took such amazing care of us. She made sure that everyone in the group including the kids had a fresh drink at all times. By the end of the week she knew our orders and had things ready without even asking. Proactively before going on break she would make sure we were taken care of! Alfonso was our level concierge and he helped immensely to make sure our group was well taken care of. In addition to having a large group, half of the group was vegetarian which can be a challenge. He made sure to get us group reservations at the two restaurants and even though they couldn’t get us in for dinner and magic show he figured out a way to get our group in to at least see the magic show. Additionally he helped introduce me to the two chiefs, Alan and Jose and they were just exceptional. I would talk to them before dinner and they were able to make special, delicious meals for the vegetarians. The two restaurants had solid vegan menus that worked for us. Jorge was great at breakfast always greeting us with a huge smile and never blinking an eye when kids kept joining and moving tables. There were way too many exceptional people to specifically name, but I have to say the strength of this resort is their staff. Everyone is extremely caring and they went out of their way to make our stay wonderful and relaxing. 3. We visited during a time when there was a ton of seaweed which made it impossible to go out and swim from our beach. Luckily you are able to just walk on the beach to the neighboring resort and swim off their beach. Really not much of an inconvenience as the properties are very close and the resort is overall small. There were tons of fishes right off the beach which made swimming and snorkeling a lot of fun. 4. There was never an issue getting a chair by the beach or pool, which can be very frustrating at other resorts. Even with the resort 93% full it felt empty which was amazing as you never had to wait in line for anything. 5. Enrique, who seemed to manage the activities, was so fun, and always had a smile on his face. The casino night and live bands he was managing were great! So in summary I would say this place is fantastic and a steal for its price point. The rooms are huge and the staff is wonderful. If you are looking for a super high end luxury hotel then this may not be for you, but otherwise I would say most people will be extremely happy with this resort. Hope to come back and visit soon!

Jai Shah

This section shows customer reviews collected by Google Reviews about their experience at Meliá Cozumel - All Inclusive.

Experiencia super recomendada y agradable

Hector Tüfiño

This section shows customer reviews collected by Google Reviews about their experience at Meliá Cozumel - All Inclusive.

I visited Mélia back in Dec 2025 and had an amazing time. Cynthia at the Fish House and Diego (pool concierge at The Level) made our stay even more memorable! They are such kind, genuine people, and it really shows in the way they treated us (and other guests) during our stay. The food was great, we never went hungry. The grounds were clean and there was always space at The Level on the beach. I would highly recommend The Level, if possible. The quality of the beach water does get impacted by the weather (rain/storm). The beach was murky the last few days of our stay but that is beyond the hotel’s control. One thing to watch out for is the gift shop. When I went in there I was quoted one price for an item and an hour later the same lady at the gift shop quoted me a higher price. All in all, I would return to Melia if I could guarantee good weather.

T. Gilbert

This section shows customer reviews collected by Google Reviews about their experience at Meliá Cozumel - All Inclusive.

Activities

a man in a wet suit

Eventi sportivi

a pool table in a room

Divertimento per adolescenti

a room with colorful tables and toys

The Kidsdom

a aerial view of a golf course

Minigolf

Events

a room with tables and chairs
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  • 4

    Event rooms
  •  
  • 510

    People
  •  
  • 30924

    ft²

Una conferenza, un meeting o un matrimonio... Al Meliá Cozumel, qualsiasi evento diventerà un momento unico e indimenticabile. Le spiagge, i giardini tropicali e la brezza marina sono il complemento perfetto alle eccellenti strutture e a un team di esperti con una vasta esperienza nell'organizzazione di eventi.

1

What is the official category of the accommodation?

It is a 4-star hotel.

2

What are the time limits for check-in and check-out?

Check-in can be made from 15:00 on the arrival day. Check-out must be made before 12:00 on the departure day.

3

What are the contact details?

You can contact this accommodation by calling +52 987 872 9870 or by sending an e-mail to melia.cozumel@melia.com.

4

What is the address of the accommodation?

It is located at Carretera Costera Norte km 5.8, Cozumel - Quintana Roo, Cozumel, 77600 Messico.

5

Will I have Free Wi-Fi?

Yes, guests staying at the hotel have free Wi-Fi throughout the hotel.

6

What services does the accommodation offer?

Letto balinese, Piscina scoperta, Accesso diretto alla spiaggia, Trattamenti spa, Attività per bambini, Kids club, Transfer dall'aeroporto all'hotel, Eventi privati

7

Are there any exclusive services?

Yes. Enjoy a world of exclusivity and sophistication with our The Level service. Superior quality and exceptional details await you to make your stay even more special.

8

How many restaurants and bars are there?

The accommodation has a wide range of dining options which you can try in any of its 8 restaurants and bars.

9

What are the benefits of being a MeliáRewards member?

MeliáRewards is our loyalty programme, and offers members a range of exclusive benefits and special offers. Belonging means you get more: more value, because you get points, surprises and discounts; more possibilities, because you can earn and redeem your points in thousands of ways; and more time, because you become our top priority.

10

How can I make sure I get the best rate?

With Meliá, you will always have the best rate guaranteed. So, if you find an offer with the same conditions at a lower rate (dates, room type, etc.) somewhere else, we will match the offer and give you the best rate. You just need to contact Customer Service, and we will be happy to arrange it for you.

11

How much does it cost to stay at Meliá Cozumel - All Inclusive?

Rates at Meliá Cozumel - All Inclusive can vary depending on the type of stay. The selected dates, room type, or other conditions will determine the final rate. Choose the dates that best suit you, and we will show you the available rates and prices for this hotel.

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