Meliá White House

Hemos estados desde el 1 de abril hasta el día 4 han tenido un problema supuestamente eléctrico el cual nos mandaron q desayunar a una iglesia el segundo día el primero en la parte trasera parecimos mendigo y después en la cena nos mandan a restaurante que hay enfrente para que nos lo paguemos y ahora dicen que la agencia nos lo devolverán creo que han tenido un problema mayor todo el hotel es perfecto personal limpieza ubicación pero en lo del tema de la comuna y cena es lo que nos has fastidiado (Translated by Google) We stayed from April 1st to the 4th. They had a supposed electrical problem, which led them to send us to have breakfast at a church on the second day. On the first day, we were seated in the back of the building, feeling like beggars. Then, for dinner, they sent us to a restaurant across the street and told us to pay for it ourselves. Now they say the agency will reimburse us. I think they've had a major problem. The rest of the hotel is perfect: staff, cleanliness, location, but the issue with the communal dining and dinner is what really bothered us.

nice resto

A lovely hotel situated right next to Regent's Park. Because—as is typical in London—the layout is somewhat winding, you don't initially realize just how spacious the property actually is. Both the hotel itself and the guest rooms feature a pleasant, modern, yet understated design. The rooms are also typically "London-style"—not particularly large, especially the bathrooms; things can get a bit cramped if you are traveling with large luggage. Nevertheless, there is still enough space to accommodate a desk, an armchair, and an open wardrobe. Fortunately, the window can be opened a crack. Tea and coffee are provided free of charge. The staff is very friendly. And, of course, the location—right around the corner from Regent's Park—is ideal. A Tube station and an organic market are located nearby. Piccadilly Circus is reachable in approximately 15 minutes on foot. In my opinion, this hotel is definitely worth recommending.

Great location close to Regents Park, clean and pleasant room, fantastic breakfast buffet.

Where to start… we booked a three night stay through booking.com in a hotel room.. or so we thought until we arrived and we were put in an apartment room. The apartment room was honestly awful, it smelt of smoke, it was run down, dirty, the bathroom was not clean with stains everywhere and the part of the floor tile was broken. It’s not what was advertised on the pictures when we booked online. My partner went back to reception to discuss the issue with our booking and they were aware that this was a common problem because they video recorded my partners phone with the original booking pages on, I’m assuming as evidence? Just to note, nowhere on the booking said apartment, it was named ‘studio room’. We then had to pay an extra £350 to be moved into one of their hotel rooms. We were given one drink token between the two of us as a nice gesture but it doesn’t really cut it. Once we got to the hotel room, it was obviously a lot nicer than the apartment room, however, the bathroom was still not clean?! The room was on the first floor, and just as a heads up, it is noisy. I think we were located above the bar because until about 1am each night we had music booming through the room. We didn’t want to make another complaint given the issues we’d already faced because to be honest, we didn’t have the energy to and didn’t want to have to move rooms.. again. Overall, we were extremely disappointed and let down by the Meliá on this occasion. It is not a 4 star hotel. We booked this as a treat for ourselves, under the assumption it was a more luxury stay and I wish we would’ve stayed with our usual premier inn hub, as we’ve never had issues with them, like we have with the Melia.